Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for office administrator in Jobs in Johannesburg
SavedSave
We have a fantastic opportunity to join a leading Fourways estate agent as their Office Manager. This estate agency has a fantastic local reputation and are looking for somebody to support the sales, lettings and property management teams with general administration and general office management.Office Manager BenefitsMonday to Friday 9am-5pmNO WEEKENDSSalary up to R19k dependent on experienceFull training can be providedCentrally located officeCompany PensionTeam events and incentivesOffice Manager RoleRole model and consistently deliver an exceptional customer experienceFollow best practice regarding the day to day running of the officeEnsure all admin is accurate and is available for all client meetings/contract signings/key collections as and when requiredEnsure all systems are accurately maintained and up to date, particularly regarding key management and property securityRespond promptly to all incoming sales & lettings enquiriesEnsure time is maximised by effective and accurate diary management when scheduling appointments and forward planning timeOffer admin support as and when required to help progress active sales and lettingsEnsure the move in process is carried out in line with company procedure including but not limited to all compliance documents are completed and on file, funds are received and keys are released accordinglyCarry out associated admin tasks relating to our lettings portfolio such as new listings and remarketingUnderstand and comply with all company policies and procedures as well as industry legislationOffice Manager- what we are looking forEngaging communicator, both written and verbal, able to build rapport with clientsA well-presented professional with a confident, enthusiastic approach to workA diligent and organised individual, capable of prioritising own workload and shifting prioritiesAble to positively adapt to change and be flexible in accordance with business needsWorks with best interest in mind at all times, demonstrating honesty and loyaltyWork well within a team and alone; takes initiative and is actively productiveDemonstrates attention to detail, accuracy and timelinessEager to learn and develop own skill set as well as supporting fellow colleagues with theirs.Email your application for consideration to: vacancies@absoluteconsult.co.zaJOB REFERENCE: ABC932356
9h
1
SavedSave
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
3d
1
We are looking for an experienced and
creative VISUAL MERCHANDISER that is looking for a new and challenging
role. We are looking for someone that
can think out of the box and create visual magic.
This role is
responsible for directing the creative function of the brands on a national
level and ensuring that it operates in an innovative and efficient manner. This involves maintaining a consistent high
standard for the brands and visual team with constant creative direction and
implementation to shop floor. The role
will require travelling between stores, therefore we require someone with a
valid driver’s license and your own vehicle.
Qualifications
/ Technical skills required:
University Degree or Diploma in Merchandising / Design or similar
qualification.Proven track record in Visual Merchandising at a national levelMust demonstrate a passion for fashion Minimum 4 years’ experience in Retail Visual Merchandising,
preferably in the fashion industry with an established retailerComputer literate – Microsoft Office SuiteMust have good project management skillsExcellent people management skills – needs to select, develop and inspire
employees towards common goalsMust have a valid driver’s license and own reliable transport as
travelling between stores will be a requirement
Competencies
required:
·
Good communication skills; written and oral
·
High work standards with critical attention to
detail
·
Tolerance for Stress with high energy levels
·
Good administration skills
·
Integrity
·
Leadership skills
·
Professional Proficiency
·
Self-development orientation and initiative
·
Attention to detail
Salary negotiable depending on level
of experience.
Start date: ASAP
To apply for the Visual Merchandiser Job,
Joburg, Fashion Retail Brand please send detailed CV and recent photo.
Recruit for Africa is a recruitment agency
based in South Africa specialising exclusively in hospitality, and retail placements. Do not look any further and contact Recruit
for Africa to find you the perfect employee or to secure your dream job! http://www.recruitforafrica.com
Disclaimer
Personal information received from
applicants will only be processed for the purposes obtained as disclosed in our
privacy policy. By applying for this job you accept that we can process your
personal information as specified and you agree to our privacy policy found on
Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in
place to ensure the confidentiality of this personal information.
12h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202649
3d
Chemvulc Marketing, a Robertville based manufacturing and marketing company is looking to recruit an enthusiastic professional Receptionist to be responsible for greeting clients and visitors to the office. To be successful in this role, you will need excellent written and verbal communication skills, and competency in Microsoft Office applications such as Word, Excel, and Outlook. Prior experience as a receptionist advantageous. Responsibilities: • Greet clients and visitors with a positive, helpful attitude. • Assisting clients in finding their way around the office. • Announcing clients as necessary. • Helping maintain workplace security by maintaining accurate visitor logs. • Preparing meeting rooms. • Answering phones in a professional manner, and correctly routing calls. • To effectively record messages and relay them timeously to their intended respondents. Assisting with a variety of admin tasks including copying, taking notes etc. • Assisting colleagues with administrative tasks. • Managing the Stationary budget and recording the issuing of stationary to staff. • To oversee and manage office equipment and supplies (printers, ink, toners, and paper) and to report any maintenance issues to Operations Manager for resolution. • To establish and maintain secure record keeping systems for company documents. • Performing ad-hoc administrative duties. • Provide excellent customer service. • Scheduling appointments. Requirements: • Prior experience as a receptionist or in a related field. • Consistent, professional dress and manner. • Excellent written and verbal communication skills. • Competency in Microsoft applications including Word, Excel, and Outlook • Good multi-tasking and time management skills. • Be in possession of a matric certificate. • Experience with administrative and clerical procedures. Remuneration of R6,500 to R7,500 gross per month. No company benefits provided. Email CV to payroll@chemvulc.co.za. Closing date for applications 10 May 2024.
16h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202427
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of e...Job Reference #: 202644
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202428
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202429
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202426
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202431
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exp...Job Reference #: 202642
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202425
3d
1
SavedSave
We are currently seeking Sales & Admin person to join our AutomotiveParts & Spares company based in Crown Mines, Johannesburg.Requirements:*Preferably someone with Sales & admin experience *Automotive knowledge with car spares & parts would bean advantage*Be of sober habits*Good verbal & telephonic communications*Knowledge of Microsoft Office*Knowledge of quotations & invoicing*Knowledge of social media platforms such as Whatsapp, Facebook, Marketplace etc.*Must be able to work under pressure at times*Be a good team playerPlease send your CV application together with your salaryexpectations to nwcvjhb@gmail.comPlease do not respond via this ad, only emailed applicationswill be reviewed.
2d
1
SavedSave
Workshop ManagerJob Position: Workshop ManagerLocation: Based in PE and Vanderbijlpark. Will be required to travel to different sitesSalary: Commensurate with experience and qualification Email your updated CV to recruit@onlinepersonnel.co.zaQualifications / Requirements:•Matric, N3 to N6•Diploma in Fleet Management an advantage•Project management experience•Office administration experience•Ms Office / computer Literate (Intermediate)•Red Seal an advantage •2 to 3 years’ People Management experience •Solid understanding of Safety procedures •Good communication skills •Planning and organizing skills•Ability to use diagnostic tools. •Ability to troubleshoot when problems of vehicle ariseKey Performance Areas:•Manage operations of workshop•Plan, organize and coordinate the day-to-day running of the workshop. e.g writing work orders (Job sheet) and arranging mechanic to perform regular maintenance, PMS (Preventative Maintenance Schedule) and repair work on trucks, yellow machines, and trailers•Maintain and improve service level•Estimate costs and time required for repair or maintenance of the vehicle•Check the activities in the workshop, inspect completed work and draft reports to detect recurrent faults•Educate and instruct Technicians to learn technical skills•Test and confer with operators to obtain description of vehicle problems and discuss the necessary work to be performed•Ensure that the fleet is always clean •Receive calls from operations and allocate the task to Workshop Technician•People management •Any other ad-hoc duties as assignedResponsibility:Email your updated CV to recruit@onlinepersonnel.co.zaQualifications / Requirements:•Matric, N3 to N6•Diploma in Fleet Management an advantage•Project management experience•Office administration experience•Ms Office / computer Literate (Intermediate)•Red Seal an advantage •2 to 3 years’ People Management experience •Solid understanding of Safety procedures •Good communication skills •Planning and organizing skills•Ability to use diagnostic tools. •Ability to troubleshoot when problems of vehicle ariseKey Performance Areas:•Manage operations of workshop•Plan, organize and coordinate the day-to-day running of the workshop. e.g writing work orders (Job sheet) and arranging mechanic to perform regular maintenance, PMS (Preventative Maintenance Schedule) and repair work on trucks, yellow machines, and trailers•Maintain and improve service level•Estimate costs and time required for repair or maintenance of the vehicle•Check the activities in the workshop, inspect completed work and draft reports to detect recurrent faults•Educate and instruct Technicians to learn technical skills•Test and confer with operators to obtain description of vehicle problems and discuss the necessary work to be performed•Ensure that the fleet is always clean •Receive calls from operations and allocate the task to Workshop Technician•People management •Any other ad-hoc duties as assignedJob Reference #: Workshop Manager
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQwMjY4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1140453&xid=1266_40268
2y
1
SavedSave
Drivers are responsible for transporting clients or handling deliveries in a timely manner, and they may have to work nights and weekends to accomplish their duties. Common duties and responsibilities for drivers are to: Transport clients and/or packages to and from destinations Arrive at destinations on schedule Fulfill administrative needs, like office pickups Research and plan for traffic, construction and weather delays Use navigation applications to determine the best route Interact with clients professionally at all times Ensure that the vehicle is always fueled and ready for use Arrange for vehicle repairs as needed Keep mileage records and repair records up-to-date
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY1NzEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1159406&xid=1109_65712
2y
1
SavedSave
Applicant must ensure that the sales team is provided with the latest data with regards to lead times, pricing and configuration of equipment and that customers are provided with an efficient, professional, prompt and accurate sales administration serviceYou will be required to:Manage the Sales Administration DepartmentMonitor and ensure sales enquiries and tenders are responded to correctly and promptly in order to maintain customer service satisfactionYou will be the link between the factories, the sales and central administration teams with regards to machine availability, pricing and configurationsEnsure departmental compliance with company policies, procedures, guidelines and directivesMatric and Certificate / Diploma is requiredMS Office skills (Word, Excel and Powerpoint)Technical industry experience is essential
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY2MDcxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1161886&xid=1109_66071
2y
1
Key Accounts Manager with previous Water / Water Treatment experience required in Kempton Park, Johannesburg. Bsc in Marketing, Business Administration, Sales Masters Degree an added advantage4 - 5 years experience in a Key Account, Sales, Management roleWater / Waste Water Treatment industry experience Water Treatment Product knowledgeComputer Literacy: MS Office and Google Suite Applications etc.visit www.mprtc.co.za to applyBy submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MzczX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147376&xid=1266_38373
2y
1
SavedSave
Tour Operator in JHBJob DescriptionGeneralWill report to the Travel Manager.The individuals’ primary role will be to promote and maintain business for the department or as requested by the immediate manager.Highly competitive environment with tight deadlines.Wide area of responsibility.Working hours will be negotiated, but the individual may be required to work beyond normal working hours from time to time.Main purposeDesign tailor-made programs for existing and new clients.Demonstrate ability to write creatively.Maintain constant contact with clients and agencies.Ensure and maintain good relations with clients and agencies.Brainstorm ideas based on given briefs and budgets.Complete a cost analysis, detailed proposal and Itinerary per request.Travel onsite inspections when required.Travel on educationals, when opportunity is made available.Meet and greet clients at the airport.Compile and book all services based on itineraries.Source any relevant information the client may require i.e. day tours, amendments, re-quotes and additions.Ensure contracts are drawn up between the company and client.Ensure invoices are sent to clients and ensure timeous payments are made.Ensure payments are made timeously to suppliers.Responsible for final invoicing and reconciliation.Maintain and increase gross profits on programmes.Attend all weekly team meetings (not applicable if working remotely) and status meetings (dial in if working remotely).Copying in of all relevant parties on correspondence.When requested, provide assistance and support to team members. QualificationsGrade 12 certificate.SkillsExperience in a leisure specialist role (ideally inbound travel). In depth knowledge of South Africa, specifically Cape Town, Garden Route & Safari Destinations and Southern Africa, specifically Zambia, Zimbabwe, Botswana & Namibia and East Africa, specifically Zanzibar, Tanzania, Kenya, Rwanda, Uganda. Knowledge of Mozambique, Mauritius and Seychelles, an added advantage. Knowledge of MS Office (Outlook, PowerPoint, Excel and Word). Knowledge of Travel Logic, WETU & Amadeus and added advantage. A highly professional and presentable individual. A high level of integrity and ethical conduct. Quality focus. Excellent interpersonal and communication skills. Cognizant of punctuality. Problem-solving ability. Excellent time management skills. Strong financial skills. Self-starter with excellent attention to detail. A team player. Excellent administrative and coordination skills. Excellent negotiation ability. The ability to perform under pressure. Strong decision-maker. The ability to plan and organize efficiently.Salary / PackageR19-R22000ctcBenefitsMedical aid
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQxNjkzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1150451&xid=1266_41693
2y
1
JohannesburgProactively maintain, monitor and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations, including the server room and related systems.Perform data backups and disaster recovery operations.Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.Plan, coordinate, and implement network security measures to protect data, software, and hardware.Configure, monitor, and maintain MS Exchange & Office 365 environments and virus protection systems.Liaises with 3rd party vendors to resolve escalated and problems and queriesCoping with pressures and setbacksProvides monthly and quarterly reportsOperate master consoles to monitor the performance of computer systems and networks,and to coordinate computer network access and use.Configure, monitor, and maintain redundant power sources – Eskom, generator, UPS andsolar panels to ensure uptime on critical systems.Monitor network performance to ensure optimal efficiency.Configure, monitor and maintain Azure platform servers and networking.Adhere to the change and ISO27001 protocols, procedures and controlsKnowledge of firewall security systems ,ensure that all switched networks are running at optimal level.Second level support to the IT/Helpdesk team to make sure any internal PC problems get resolved ASAP.Manage the access control system of the internal office.Knowledge of Mimecast administration is an advantage.ROLE REQUIREMENTS (KEY PERFORMANCE AREAS):Effective communication of the business unit and company strategy to the team – implementation of strategic drivers within the businessAssess individual team members and technological performance – management of a multidiscipline, highly skilled team.Ensure a sustainable operational environment, i.e. ensuring there are effective procedures and controls; ensure team compliance and understandingTalent management – including coaching and mentoring; career growth; training and development;Implement and lead IT projectsEnsure the operational stability of the information technology environment with key objective of managing and supporting business critical systems.Ensuring high availability of all production systems.Proactively maintain, monitor and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations, including the server room and related systems.Perform data backups and disaster recovery operations.Knowledge of firewall security systems, preferably FortiGateDiagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.Plan, coordinate, and implement network security measures to protect data, software, and hardware.Configure, monitor, and maintain MS Exchange & Office 365 environments and vir
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQyMDI4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1151755&xid=1266_42028
2y
Save this search and get notified
when new items are posted!
