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Greetings all,i'm innocent i need job as gardener crenner offer,paiting as well,dogs feed and many assist immeditaly work if is around yet on am availlable to see u,becouse i'm not working any more if intersted with me call 0633391516
16h
3
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MAN LOOKING FOR A JOB AS DRIVER SUCH AS RIDING BIKI DELIVERYS ,OPERATING PLASTIC MACHINE N FORKLIFT DRIVING MA NO Z 0632480369.U WILL JUSTIFY ON YOUR SELF N FIND THE RESULTS OF MA BEHAVIOR GOD BLESS U BYE.
19d
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Job Opportunity: Transaction Processing Specialist
Responsibilities:
Transaction Capture:
Accurately capture all financial transactions on the Branch Delivery System, Domestic Treasury, BANCS V5, and Forex.Monitor Entries and Queries boxes to address and resolve issues promptly.
Cheque Processing:
Ensure daily balance and processing of Rand and Foreign Cheque transactions.Update CQM with precise and correct data.
Report Scrutiny:
Scrutinize reports on all processing VLANs to verify the accuracy of entries.Undertake required scrutiny of reports as per the Group Reference Guide.
Bills and Suspense Accounts:
Monitor Bills of Exchange, unnumbered bills payables, and Unposted accounts daily.Balance and scrutinize daily suspense accounts for Rejecteds, Forex, and DIT (Domestic Treasury).
Query Handling:
Address queries from branch business partners related to processing products captured within CIB Branch.
Forex and Treasury Oversight:
Scrutinize forex and treasury reports.Ensure all items are attended to and accounted for in daily operations.
Daily Clearances:
Confirm daily clearance of items on the Cats Accounts.
Compliance and Targets:
Adhere to SLAs (Service Level Agreements) and meet required performance targets.Ensure compliance with all bank policies.
Incident Reporting:
Raise incidents for all system issues promptly.
Leave and Authorization:
Discuss and seek approval for leave from Team Leader before loading on ESS.
Authorization Signatures:
Ensure entries have the appropriate authorizing signatures for various business units.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzUwMTYwMDcxP3NvdXJjZT1ndW10cmVl&jid=1754482&xid=2750160071
10h
1
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DUTIES & RESPONSIBILITIES
Plan working time in accordance with the requirements of the audit schedulePrepare personal audit working documents in accordance with instructions from the audit team leader and the internal requirements of the companyDuring the on-site audit:Arrive promptly on time for the auditCollect objective evidence by means of review of documentation, interviews with auditees, observation of auditees as they carry out their duties, and (if applicable) examining the outputs of auditees’ activities; recording this evidence in “Audit Notes”Assist the audit team leader with the classification of audit findings and preparation of reportsAs necessary, support the audit team leader during meetings with the audit customerPromote a positive professional image, including the wearing of PPE as required by the customerRespond to customer questions relevant to the audit and certification processesInform the Certification Manager of customer complaints, and raising these on the CAPA systemAttend staff meetings, auditor experience exchanges, customer focus days, and training sessions, as required by the Business Stream Manager and/or the Certification ManagerTake responsibility for maintaining his/her appointment as an auditor by:Attending at least one auditor experience exchange a yearProper time managementEnsuring that auditing work is monitored by a competent auditor as required, and at least once every three years; studying and learning from the monitoring results; taking any corrective action necessary to improve skills and knowledgeEnsuring participation in a minimum of two external audits within the appointment period (3 years)Maintaining knowledge of latest information on material technology best practise through Continual Personal Development (CPD) training exchangesMaintaining CP- SG/PV registration where necessary to support the RBI TeamImplement and adhere to the company’s South African Group management system requirements
Single Assignments
Beside the above listed job duties, special assignments have to be carried out based on the instructions of the direct superior. Those special assignments are usually connected to above listed activities or those assignments are a result of company policy.
COMPETENCIES
Good command of the English languageBudget management, milestone trackingStrong communication skills, strong collaborative skillsComfortable with PowerPointStrong knowledge and understanding audit principles, procedures and methodsStrong analytical and problem-solving skillsAttention to detail
...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjE1MDYwNTIzP3NvdXJjZT1ndW10cmVl&jid=370504&xid=1615060523
10h
1
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Urgently in need of a Business Development Executive
PURPOSE OF THE JOB
To increase company revenue through the acquisition of new customers, thus increasing company turnover and profits. The position focuses on direct selling to end-user customers through pro-active prospecting and cold calling.
JOB OBJECTIVES
To meet and exceed monthly sales targets by sourcing new sales opportunities through prospecting activities, networking and some inbound leadsResponsible for the complete sales cycle includingProspecting potential customersEngagement with the customer to understand their needs and requirementsDevelopment of professional ProposalsCommercial negotiationsClosingTo meet and exceed activity level targets as per Key Performance Indicator document and execute all required activities to progress prospects into customersDevelop a thorough understanding of the products and services that the company offer, and the value propositions associated with these products and servicesDevelop and manage strong relationships at multiple levels within prospects and customers in order to fully understand their needs and requirementsContinuously maintain a sound knowledge of the company’s products, commercials, policies and procedures, in order to identify and progress new business opportunities that meet the company’s strategic and profitability goalsEnsures that the value of sales pipelines are maintained at a minimum level of 3 times their revenue targets
Level of Tertiary Education
Matric / Grade 12 University Entrance – Essential
Job-Related Work Experience
Work experience in software sales or Account ManagementPreferably in the digital marketing space
Job Knowledge
Knowledge of company policies and proceduresKnowledge of digital marketing and IT software industryIn-depth product knowledge of the company’s software and services
Job Skills
Ability to organize and be self-motivatedAnalytical and articulateAttention to detailDiploma or certificateCommunication skills
Contact Person
James Knoll
james@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjQwODg5NzM5P3NvdXJjZT1ndW10cmVl&jid=1321146&xid=3640889739
10h
1
POSITION SUMMARY
The DGM is the overall in charge of the Call Centre Operations that support the internal and external clients on a day-to-day basis. The DGM is the first Line management. Directly responsible for 400-1000 FTE’S depending on process requirements. Responsible for ensuring the highest level of service for our clients; promoting development, growth and providing leadership that promotes and encourages teamwork. Responsible to manage all the business function in association with all Internal and External stakeholders.
Meet customers’ expectations by planning and implementing call centre strategies and operations, improving systems and processes and Managing Call Centre staffs.
Experience preferably in Inbound & Outbound onshoring operations.
DUTIES & RESPONSIBILITIES
Determines call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviewsDevelops call centre systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementationsMaintains and improves call centre operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgradesAccomplishes call centre human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Meets call centre financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actionsPrepares call centre performance reports by collecting, analysing, and summarizing data and trendsMaintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgradesMaintains professional and technical knowledge by tracking emerging trends in call centre operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional soci...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjM1MzQyNzY3P3NvdXJjZT1ndW10cmVl&jid=1163879&xid=2635342767
10h
1
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Minimum requirements:
Must have completed a SAICA accredited BCom Accounting Science degree and busy with CTA’s or Boards1+ years’ experience of dedicated Audit work
Please note: Only shortlisted candidates will be contacted
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDY4MDA4NzcxP3NvdXJjZT1ndW10cmVl&jid=1754448&xid=3068008771
10h
1
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-Minimum qualifications and years of experience 5-8 years (minimum 3 years), HR Qualification,
-Contract duration - 4-5 months,
Role Purpose
1.To translate the business strategy into the Human Capital Functional business strategic plan and manage the implementation/ execution thereof.
2.Create and execute a people plan
3.To consistently provide commercially astute advice which can be trusted by all stakeholders.
4.To enable the business to leverage off the Platform and client via ongoing coaching, mentoring and development of leadership capabilities.
5.To facilitate the creation of a high performance, customer centric and entrepreneurial culture complementing the values we subscribe to.
6.To drive continuous improvement, enhanced productivity, increased competitive edge and organisational effectiveness by means of being a catalyst for disruption.
7.To create and drive fit for purpose solutions for their functional area which focus on simplification, innovation and modernization.
8.To grow and develop both functional and management capabilities by ensuring effective knowledge management and industry best practice.
9.To manage the employee experience and delivery of the People Proposition thereby contributing to the transformation agenda the platform and Organisation into an employer of choice and a workplace which is characterized by high levels of employee engagement.
10.To ensure optimal talent and succession management, attraction, development, deployment and retention via a robust Talent Management Planning Programme which is aimed at developing differentiated organisational capabilities.
11.To act as a single point of accountability in respect of delivering on the People mandate within the Platform functional business/area.
12.To drive the Transformation strategy and initiatives, to build a truly diverse and authentically inclusive company.
13.To produce business specific people related functional area insights and reports inclusive of external market outlooks.
14.To ensure compliance with, governance and adherence to company standards as well as putting in place a people risk management framework.
Capability Requirements:
Commercial PartneringOrganisational Effectiveness and Change ManagementTalent Effectiveness ManagementStrategy and ExecutionTransformation MindedStakeholder ManagementCustomer ConsciousExperience working in leading HC agenda with Senior management teams
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MTAyNDY5ODk/c291cmNlPWd1bXRyZWU=&jid=1241900&xid=710246989
10h
1
Urgently seeking an experienced Project Manager for Cross Border Payment space for Sub-Sahara countries. This is a hybrid role, for a 12-month contract in Johannesburg.
Responsibilities
Manage the payment spaceDraft communications for the newspaperRisk and operations managementTechnical build payment rail, move to alternate railManage what is taken to the regulatorManage project managers, 1-3 staff directly and 11-50 staff indirectlyExpense management - R 250 - R 500 millionResponsible for the full project management life cycleExecute strategic business solutions
Qualifications
Knowledge of the cross border space industry and legislation paymentsStrong and seasoned in managing what is taken to the regulatorUnderstanding of typical IT programmeCross border payments experienceAble to manage multiple segmentsAble to drive deliverables12 years relevant work experience with a great track record, must have worked in the banking sectorNo less than 10 years experience of leading a team of project managers, to drive the delivery of large scale change programmesBusiness Commerce / Project management degreePost graduate degree - project managementGreat persuasion skills, adaptable, decision maker, multi-tasking, delivery outputExcellent leadership skillsBudget management skillsGreat track recordNeed to be clear on credit (ITC), CRIMINAL, FRAUD checks, reference checks will be conducted upfront
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTY0Mzk1MDQ2P3NvdXJjZT1ndW10cmVl&jid=1704896&xid=1164395046
10h
1
Minimum Requirements:o IT Diplomao Website knowledgeo Email/Desktop etc supporto PABXo Fibreo Customer interfacing (Facebook, website, emails)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjQ0OTc0Mzc0P3NvdXJjZT1ndW10cmVl&jid=1538094&xid=2244974374
10h
1
Urgently looking for an experienced and strategic individual with at least 3 - 6 years experience within Commercial Digital role, with a BCom in Management Sciences OR Post Graduate degree / diploma in Business Management. Plus Marketing related certificates.
At least 1-2 years within management role.
Looking for candidates from financial technology / E-commerce companies.
Responsibilities:
Assessing company pain points Draft annual strategic marketing planLeverage of the right media channels for successful delivery of marketing plansKeep abreast of market trends and competitorsDraft commercial strategies for campaigns and channelsWorking with cross-functional teamsUse customer feedback to improve on product experienceData analysisBudget managementRisk and compliance management Product lifecycle management Stakeholder engagement
Skills / attributes:
StrategicBusiness AcumenDigital Acumen Deadline drivenLeaderCustomer centricProblem solverProject management Collaborator Excellent English communication
Must have a clear ITC (Credit), clear criminal and fraud record.
Reference checks will be conducted upfront with 2 most recent Employers
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDg5Mjk4NDE5P3NvdXJjZT1ndW10cmVl&jid=1749179&xid=2489298419
10h
1
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Duties and Responsibilities:
• Increase operational efficiency and suggest solutions to enhance cost effectiveness.• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectively.• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.• Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.• Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.• Assess, identify and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test and debug to obtain a robust solution with supporting documentation.• Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.• Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.• Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.• Manage own development to increase own competencies and develop technical and business skills.• Proactively engage with business units and colleagues to understand underlying needs and opportunities, and identify Information Technology (IT) innovative solutions in a timely manner.
Desired Qualifications and Experience:
• Minimum: B.Comm, B.Eng, BSC Eng, BSC Informatics orrelated degree.• 4 – 6 years experience in programming.• Familiar with one or more programming languages as appropriate for the specific requirements of the department related to the field.• System Design experience advantageous
Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODExODY2OTQ3P3NvdXJjZT1ndW10cmVl&jid=1725012&xid=1811866947
10h
1
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A small recruitment company based on the Eastrand is looking for a Recruitment Consultant - full 360
This position is commission based only.
you will have full support from PRR Recruitment Side.
Benefits Flexi hours
full cellphone
access to our database and sourcing methods
if you are looking to make money this is for you.
Send your CV to marinda@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80Mjc1NzAwMTk2P3NvdXJjZT1ndW10cmVl&jid=376286&xid=4275700196
10h
1
Our client in the Financial Services Industry based in Johannesburg is currently looking to employ a Management Information Systems (MIS) Administrator.
Purpose of role• Report Writer• Management Information system designer and implementer.• Database management (ET-QV L-SQL).• Internal Management information reporting.
Requirements:
Appropriate qualification required.1-2 years’ experience in a similar role.Experience in financial services would be an advantage but not a necessity.Technical and IT proficient, need to be comfortable configuring systems and analyzing data.Computer literacy: Data Management, MSOffice (strong excel skills), MS SharePoint, QlikView or QlikSense, nPrinting, Power BI (Microsoft) and SQL.
Responsibilities:
Head office-based role.Build and maintain a process where all regions & users are using common systems and reports.Report Writing - builder, maintenance, reports A-Z, creating, maintaining, amendments, quality assurance, distribution.Support users across the branch network.Data mapping and management, MIS (Qlikview/nPrinting– multiple data sources); Power BI; Internal applications, SQL.Produce internal management information reports, including but not limited to month end reports, KPI reports, Toolkit, incentives and Management Dashboards.Scripting, coding, troubleshooting, debugging and ensuring quality assurance on data.Streamlining of processes and procedures as well as ensuring efficiency of MIS.Role Level Access/Security – ensuring data security.Automated data distribution.Daily, monthly, quarterly and annual user reporting.Ad-hoc reports.
Management Information
Produce all month end management & operational dashboards.Provide Management information to enable users to proactively manage operational performance and measurement results.Help co-create the relevant information for company to make decisions on a national scale (based on commercials & usability).
Personal and Company Development
Set goals for the year and ensure that personal training and development takes place.Ensure alignment to company development.Reassess the self-management principle continuously and self–measure.Move from operational chasing to more strategic value add responsibilities.Establish the systems and realignment of resources to enable a sustainable practice management and operations process for the company.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTgzODU1MTk0P3NvdXJjZT1ndW10cmVl&jid=1480335&xid=1583855194
10h
1
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Our Client in the Information Service Industry is searching for someone to join their team in Sandton.
Responsibilities:
Responsible for the online Casino product, its customers and overall ROI.Own the monthly and quarterly Casino communication plan and ensure impeccable planning and end-to-end execution of campaigns (this includes campaign briefing, defining customer segments, brainstorming with copywriters and designers, signing off assets and marketing materials and reporting on and evaluating results)Manage marketing concepts and campaigns to enhance the customer experience, maximize activity to generate return on investment and increase customer lifetime value.Working with teams to deliver monthly promotional/CRM calendar and any ad hoc promotions.Ensuring a seamless experience for the customer from comms through to the online site, ensuring the development and continuous optimization of lifecycles.Liaising with BI and business development to ensure promotions and bonuses are refined to be both effective and cost-efficient. Raising any ad hoc requests to gain insight into player behaviour and activity.Work closely with the internal and external stakeholders to ensure execution and quality across the board in terms of site experience and customer journeys are effective and constantly improved upon on all devices.Manage success of player communications and optimisation, including SMS, Push notifications, casino messaging, email and direct mail.Product development; features scheduling, coordinating the launch of new features, feeding into creating new features, games release schedules, coordinating plans.Build close relationships with business functions including but not limited to Call Centre, Marketing, BI, Business Development, Operations and Product teams.Responsible for maintaining KPIs, including but not limited to player numbers, deposits, withdrawal ratios and frequency of visits to the sites across all player groups.Strong knowledge of casino play and risk management and ability to profile players effectively.Detailed competitor analyses with planned solutions on casino shortfalls.
Requirements:
At least 3 years of Online Gaming experience in a Marketing or CRM role.Strong knowledge of Online Gaming Products (slot games, live dealer, table games etc)Strong online/digital marketing experience and knowledge base.Excellent CRM experience (comms optimisation / Segmentation and Offer Strategies)Project Management.Player UX and UI optimization.Proficient in Excel, and reporting software with the ability to analyse, report and present results and findings to different stakeholders.Problem-solving, influencing and strategy development skills.Passionate, self-mot...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTQ3ODc2MDg0P3NvdXJjZT1ndW10cmVl&jid=1619496&xid=4147876084
10h
1
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Our client that specialises in short term insurance would like to recruit an enthusiastic graduate for a year long internship programme. The ideal candidate should meet the following minimum criteria:
BCom Risk and Insurance Graduates with Law or Commercial Law as a Module 1.BCom Finance, Admin or Accounting Graduates with Accounting or insurance as Module 1.
If you have the above, please contact us for an introduction.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjYyMDA1NjM2P3NvdXJjZT1ndW10cmVl&jid=1463931&xid=3662005636
10h
1
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To manage and coordinate the execution of a portfolio of projects, through the leadership of cross-functional teams and project managers in order to deliver large scale business solutions within the required parameters in terms of scope, cost and quality.
Educational requirements:
Undergraduate: Business Commerce Degree
Postgraduate Degree: Project Management
Work experience:
Significant experience in leading a team of project managers in order to drive the delivery of large scale change programmes in order to enable the execution of strategic business solutions.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NTczOTcwNzc/c291cmNlPWd1bXRyZWU=&jid=1704895&xid=957397077
10h
1
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Please note that this position is based in The Middle East, relocation, accommodation and additional benefits apply.
A trusted and well established client of ours in Saudi Arabia is seeking an experienced Scaffolding Manager to undertake major construction projects within the Oil and Gas sector.
The Scaffolding Manager will work with the area Construction Manager/ and Subcontractors Scaffolding teams to insure the following:
• Job planning, co-ordination with scaffolding requirements with the area CM’s• Training of Scaffolders on basic scaffolding• Training and monitoring third party certification of workmen and staff as per law applicable by local authorities• Generating reports of daily progress and execution of scaffolding, piping and steel• Ensuring that all scaffolding designed / erected by Sub-Contractor(s) in the site are in compliance with international industry guidelines and Working at Heights procedures are met• Conducting of risk assessment for all scaffold activities• Site visits, site safety reports, attending meeting with subcontractors• Report to SM about safety and scaffold issues• Daily reported to planning department• Schedule the work and co-ordinate with subcontractors scaffolding supervisors and foremen• Weekly safety walk through and meeting with project team• Ensuring that all the scaffolding required in the project is installed safely in accordance with the project procedures• Select and identify suitable type of scaffolding for the safe execution of works in the project• Monitor the erection and dismantling of scaffolding as er approved method statement• Capable of understanding and verifying erection of scaffolding as per the drawings• Capable of identifying task hazards involved in scaffolding and how to mitigate them• Ensures scaff-tags are signed and kept up to date with relevant information• Inspect all scaffolds as per the procedure• Provide valuable input in incident investigations with respect to the integrity of the scaffolding• Maintain a record of the condition of all scaffolding materials and ensure that they are maintained correctly and are removed from site and disposed of, if found damaged or defective• Provide advice on the suitability of specialized scaffolds supplied by subcontractors• Ensure implementation of the project EHS polices and procedure.
Requirements: • High School diploma/ relevant tertiary education • 10-15 years of Oil and Gas Industry experience • Good computer and software skills• Skills demonstrating the capability to run a large project• High critical thinking/reasoning ability• Effective communication skills• Strong organizational skills• Ability to attend to detail and work in a time-con...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjY3MjUzNTUzP3NvdXJjZT1ndW10cmVl&jid=1427962&xid=2667253553
10h
1
SavedSave
Support Request on behalf of sales force i.e Amendments, Pricing sheets or quotes etc. for service requests.Provide subject matter expertise for complex issues.Build training curriculum & Work Instructions.Identify and communicate opportunities for continuous process improvementUse existing knowledge base to provide a customer facing root cause assessment.
Experience Required
3-4 years of experience in a BPO environment.Any Bachelor’s degree.Proficient MS ExcelHands-on experience in working on Order to Cash process i.e Agreements/Contracts, Quote ManagementVery good understanding of L2S process. Agreements, Amendments, Pricing, licensee, pricing sheets, reports etc…Problem solving and analytical skills.Customer / Client facing experience would be handy.
Skills and knowledge
Good understanding of Order Management process. Quote to Order.Clear written & oral communication skills with internal customers.Sound analytical & interpersonal skillsStrong troubleshooting and diagnosis skillsTraining experience will be handy.Experience in creating knowledge base would be an advantage.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82OTk1NTIzMzI/c291cmNlPWd1bXRyZWU=&jid=1201464&xid=699552332
10h
1
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RequirementsMatric3 + years driving experienceBasic tech knowledgeHave a smart phoneA must to have your own vehicleKnowledge of the areaUnderstanding customer serviceUnderstanding customer satisfactionResponsibilitiesVehicle Maintenance: You are responsible for ensuring that your vehicle is in good working condition. This includes regular inspections, servicing, and repairs as needed.Safety: Its your duty to operate your vehicle safely at all times, following traffic laws and regulations. You should also ensure that your vehicle is equipped with safety features and that you use them appropriately.Compliance: You must comply with all relevant laws and regulations governing your industry, including those related to licensing, permits, insurance, and taxation.Customer Service: If you provide services directly to customers, you are responsible for maintaining a high level of customer satisfaction. This may include being punctual, courteous, and professional in your interactions.Documentation: You need to keep accurate records of your work, including invoices, receipts, logbooks, and any other relevant paperwork.Financial Management: As a business owner, you are responsible for managing your finances effectively. This includes budgeting, invoicing, tracking expenses, and ensuring that you are paid promptly for your services.Time Management: You should plan your routes and schedules efficiently to maximize your productivity and minimize downtime.Adherence to Industry Standards: Depending on the industry you operate in, there may be specific standards or guidelines that you need to adhere to, such as those related to freight handling, food safety, or hazardous materials.Communication: If you work with dispatchers, clients, or other stakeholders, effective communication is key. You should be responsive to messages and keep others informed of any issues or delays.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NzMyN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792125&xid=1109_187327
10h
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