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Results for driving jobs in General Worker Jobs in Western Cape
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Who are we?Company Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Company.What will you do?The role of IT Risk Administrator resides in the Governance, Risk and Business Engagement function that is responsible for governance and IT Risk Management within the Company Group. The IT Risk Administrator will be actively involved in supporting IT risk management and Third-Party Risk management activities to support the achievement of the SGT Objectives.What will make you successful in this role?2nd line Audit assurance and complianceImplementing & Automating Risk management processesFacilitate Risk Acceptance process – capture, quality assurance and approval processFacilitating Third Party Risk Management campaigns on platformManage and report progress on remedial activities from risk assessmentsFacilitate Awareness campaigns for the third-party risk management toolBuild strong relationships with Information security teamsAssist with enforcing IT risk-related policy complianceConvene & co-ordinate Groups Technology IT Risk Manco meetingConvene co-ordinate Group IT Audit & Risk Forum meetingAdministrative support for IT Risk Manco & Audit & Risk ForumAttending the following meetings:Internal & External audit meetingsGroup Technology Service line risk review meetingsISO forumsThird Party Risk Assessment reviewsQualifications and ExperienceQualifications3yr Diploma or Degree in either Risk or Security or related IT field (min NQF 7)Accredited Certification in Risk/Security will be beneficialExperienceA minimum of 2-year Risk Management experience (ideally in Information Technology)A minimum of 1-year experience of IT Audit and AssuranceSome exposure to Risk Management Platforms such as Cura Barrow, BWise etc would be beneficialTechnical experience in the information security domain would be beneficialA minimum of 2 to 5 years Microsoft Office experience (Excel/Word/ PowerPoint/Visio)Intermediate/Expert level on Microsoft ExcelKnowledge and SkillsCyber Security AdministrationCyber Security AuditsCyber Security AnalysisCyber Security ComplianceCyber Security MonitoringCore CompetenciesBeing resilient - Contributing independentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independently
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDM1OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1783874&xid=1108_180358
18min
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Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a dynamic and results-driven Account Manager with expertise in Cyber Security to join our team. The successful candidate will play a pivotal role in managing client relationships, driving sales, and promoting our Cyber Security solutions.What you’ll do: The Cyber Security Account Manager plays a pivotal role in fostering strong, long-lasting relationships with Clients who rely on Vendors, such as Mimecasts email and data security services.This position focuses on understanding each Clients unique needs, providing expert guidance on primarily Mimecasts solutions, and ensuring that clients maximize the value of their Mimecast investments. Client Relationship Management:Develop and maintain strong relationships with a portfolio of Mimecast and Cyber Security Clients.Act as the primary point of contact for Clients, addressing their inquiries, concerns, and feedback.Understand each Clients specific business goals and challenges and align Mimecast solutions accordingly.Product Knowledge and Consultation:Possess in-depth knowledge of Mimecasts email and data security services.Coordinate assessments to identify areas where Mimecast solutions can enhance a Clients email security posture.Provide expert guidance and recommendations on the configuration and optimization of Mimecast services.Account Growth and Retention:Identify opportunities for upselling and cross-selling Mimecast products and services.Collaborate with Sales teams to develop opportunities.Collaborate with Clients to develop expansion plans and strategies to meet their evolving security needs.Ensure high Client retention rates by addressing concerns and proactively mitigating issues.Contract Management:Manage Client contracts, renewals, and negotiations.Coordinate contract discussions and work with Vendors, such as Mimecasts legal and finance teams, as needed.Monitor contract compliance and ensure Clients get the expected value from Mimecast services.Client Training and Education:Coordinate training sessions and resources for Clients to empower them to use Mimecast services effectively.Keep Clients informed about new features, updates, and best practices.Client Advocacy:Encourage satisfied Clients to become advocates by providing testimonials, references, or case studies.Act as a liaison between Clients and Vendors product and support teams to ensure Client feedback is heard and addressed.Reporting and Analytics:Generate and analyze reports on Client usage and satisfaction.Use data insights to identify improvement opportunities and proactively address Client concerns.Industry Knowledge:Stay updated on industry trends, email security threats, and regulatory changes.Share relevant insights and recommendations with Clients to enhance their security posture.Your Expertise:Proven experience of at least 5 years in account management, specializing in Mimecast and preferably
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDI2Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1783878&xid=1108_180266
18min
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Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a dynamic and results-driven Account Manager with expertise in Cyber Security to join our team. The successful candidate will play a pivotal role in managing client relationships, driving sales, and promoting our Cyber Security solutions.What you’ll do: The Cyber Security Account Manager plays a pivotal role in fostering strong, long-lasting relationships with Clients who rely on Vendors, such as Mimecasts email and data security services.This position focuses on understanding each Clients unique needs, providing expert guidance on primarily Mimecasts solutions, and ensuring that clients maximize the value of their Mimecast investments. Client Relationship Management:Develop and maintain strong relationships with a portfolio of Mimecast and Cyber Security Clients.Act as the primary point of contact for Clients, addressing their inquiries, concerns, and feedback.Understand each Clients specific business goals and challenges and align Mimecast solutions accordingly.Product Knowledge and Consultation:Possess in-depth knowledge of Mimecasts email and data security services.Coordinate assessments to identify areas where Mimecast solutions can enhance a Clients email security posture.Provide expert guidance and recommendations on the configuration and optimization of Mimecast services.Account Growth and Retention:Identify opportunities for upselling and cross-selling Mimecast products and services.Collaborate with Sales teams to develop opportunities.Collaborate with Clients to develop expansion plans and strategies to meet their evolving security needs.Ensure high Client retention rates by addressing concerns and proactively mitigating issues.Contract Management:Manage Client contracts, renewals, and negotiations.Coordinate contract discussions and work with Vendors, such as Mimecasts legal and finance teams, as needed.Monitor contract compliance and ensure Clients get the expected value from Mimecast services.Client Training and Education:Coordinate training sessions and resources for Clients to empower them to use Mimecast services effectively.Keep Clients informed about new features, updates, and best practices.Client Advocacy:Encourage satisfied Clients to become advocates by providing testimonials, references, or case studies.Act as a liaison between Clients and Vendors product and support teams to ensure Client feedback is heard and addressed.Reporting and Analytics:Generate and analyze reports on Client usage and satisfaction.Use data insights to identify improvement opportunities and proactively address Client concerns.Industry Knowledge:Stay updated on industry trends, email security threats, and regulatory changes.Share relevant insights and recommendations with Clients to enhance their security posture.Your Expertise:Proven experience of at least 5 years in account management, specializing in Mimecast and preferably
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDI2NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1783865&xid=1108_180265
27min
Part-time care worker with driver's license needed to assist and drive for a wheelchair patient
1h
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Our client, a medium-sized Engineering company based in, Stellenbosch.is specialising in the design, development, integration, implementation and support of complex hardware and software systems across the globe 24x7.Primarily based in Stellenbosch, South Africa, we seek to employ an ICT Support Technician at our main office to join the IT Department. The incumbent will primarily provide support for personnel and their related work equipment and services and other ICT infrastructure services of the company during office and standby hours.RESPONSIBILITIES: Provide technical support to in person, telephone and email requests from users for all ICT servers, hardware, software and associated peripherals.Technical support includes software troubleshooting, hardware troubleshooting, WIFI/VPN connectivity troubleshooting and peripherals such as printers troubleshooting.Generation and update of tickets within the IT Support Ticket system utility for the purpose of tracking open support issues. This includes documenting the progress and outcome of high-impact support calls and contributing to the root cause analysis process.Pro-actively providing information to users on the progress of outstanding support calls, including procurement requests.Monitoring Systems Health and continuity locally and remotely, in and after hours, for the purposes of continuity.ICT user hardware and software asset tracking.General IT Infrastructure support.Maintenance of the Network Infrastructure, includingHardware troubleshooting,LAN/WAN troubleshooting, as well as.Network and Internet access.Managing Access Control systems including:Access Control System management/maintenance,Access Control System enrolments,Alarm System Administrator.Coordination with response, callouts to premises on response and lock up when needed.Fire Safety System administration.Providing assistance with the pre-deployment testing of general systems before installation and commissioning.Providing assistance with commissioning, including new hardware.Ordering and Asset Management of ICT Equipment. EDUCATION AND EXPERIENCE (minimum): A 3-year tertiary qualification (CTU, Centurion Academy, a University of Technology e.g., CPUT, etc.)One or more of the following courses: A+, N+, MCSE, Cisco CCNA, RHSE. International certification would be advantageousA minimum of 5 years relevant experienceSKILLS / EXPERIENCE / COMPETENCIES & TECHNOLOGIES: Microsoft Office SuiteMicrosoft Exchange Server, WSUS, ADBackup technologies (Altaro, Arc Server, Tape drives)Infrastructure Monitoring Software (e.g., PRTG, Nagios, SolarWinds, etc.)Experience in the installation and troubleshooting of one or more of the following Operating Systems and Applications: Windows 10, Mac Operating systems, Windows & SQL Server 2008 - 2019, Linux etc.Must have at least midlevel knowledge of routing, switching, IP addressing & FW rules.Network Cabling and Crimping.Proven telephonic and onsite support history.Willingness to travel international
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjM4OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1788379&xid=1109_186388
6h
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A prestigious communications client based in Cape Town is looking to employ a Strategic Client Partner, who will be responsible for New Business Sales. The Strategic Client Partner will be tasked with expanding revenues by acquiring new enterprise customers through both direct and indirect channels.Additionally, the successful candidate will be responsible for enhancing revenue from selected existing allocated customers.The successful candidate will also serve as an ambassador for our client, fostering brand awareness and showcasing our capabilities within the ICT/ISP sector. Establishing an image that aligns with the clients vision and distinguishes it from competitors is a primary objective.If you have the ability to influence and manage decision makers within customers - then this might just be the right job for you!1. Key Responsibilities:• Planning and executing portfolio sales strategies.• Develop and execute sales strategies for assigned portfolio segments, ensuring alignment with overall company objectives.• Maintain strong C-level relationships with clients, providing consultation, support and guidance.• Work collaboratively within the sales team, providing mentorship and support to junior associates as needed.• Support client on-boarding from the sales cycle to technical hand over, ensure knowledge transfer on accounts between teams.• Build and mentor the relationship with key partners and customers across regions.• Comprehensive knowledge of the entire client portfolio and actively identify new opportunities.• Strong technical and industry knowledge to provide consistent messaging to clients.• Research new products to meet the needs of the client and the corresponding “Go-to-Market” strategy.• Maintain a portfolio P&L with a drive toward profitability (margin and top line growth) and renegotiate customer contracts to ensure profitability.• Gain a thorough understanding of the client’s business and identify areas of opportunity for providing value added business solutions.• Monthly travel required.• Perform quarterly reviews for all clients.• Monitor industry and company news to determine future trends as well as manage reporting to gauge account health.• Ensure complete and accurate information is entered into Pipeline.• Strategize with Customer Teams for analysis and delivery of Business Value Assessments to provide client strategy and value.• Maintain a Mid-level relationship with customers and provide consultation, support, and guidance.• Work both individually and as part of a team where appropriate.• Fulfil any training and/or examination requirements as per the Company’s skills and certification matrix.• Be willing to carry out or assist with such tasks as may be required to achieve deliverables, or as reasonably requested by a member of the client.• Regularly familiarise yourself with the client portfolio of Products and Services, Customers, Suppliers, and internal Procedures.• Be always a professional and courteous representat
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjAyMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787933&xid=1109_186022
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SAP Business Analyst (FI/CO/PA)R800k - R1.1m Cape TownExcellent career opportunity with a leading listed JSE FMCG Group. This role is accountable for key SAP areas and must ensure that the SAP system aligns with business goals and objectives. It includes the implementation, maintenance, optimisation, and support of the SAP FI/CO/PA modules and is responsible for enhancing the functionality and results of the SAP system to meet the evolving needs of the organisation. Key Performance Areas Responsible for all SAP FI/CO/PA** aspects, including support, maintenance, implementation, and optimisation.Responsible for driving innovation and ensuring that the SAP functionality meets business needs.Responsible for ongoing support and troubleshooting assistance to users as required.Collaborate with business stakeholders to understand their requirements and objectives.Develop and maintain relationships with key business stakeholders, ensuring that they are informed of project status and that system solutions are aligned with business objectives.Responsible for system design documents, functional specifications, and test plans for SAP system solutions.Responsible that SAP system solutions and processes are documented and that end-users are trained on new system functionality.Conduct a thorough analysis of existing business processes and systems to identify gaps, inefficiencies, and areas for improvement.Partner with business stakeholders, SAP functional analysts, developers, and technical teams to deliver improved business systems and processes.Participate in system configuration, testing, and implementation activities.Troubleshoot and resolve SAP technical issues.Work with functional teams to ensure that SAP system solutions are effectively integrated with other IT systems.Collaborate with the project team to ensure timely and effective delivery of projects.Participating in SAP system audits and compliance reviews.Qualifications and ExperienceBachelors Degree in appropriate field of studyMinimum of 5 to 8 years of experience in SAP FI/CO/PA within a corporate environmentStrong technical knowledge of multiple SAP modulesExtensive implementation and configuration experienceProject management experienceSAP certification requiredS4 Experience desirable
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTQyOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787768&xid=1108_181428
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INVESTMENT ANALYST (Pre-Investment) Century City, Cape TownCompetitive Package on Offer based on Qualification and years of relevant experience!Our Client, a reputable Investment Firm (Infrastructure Energy) is currently seeking to appoint an Investment Analyst to join their dynamic and growing team of professionals.One would describe you as being a numerically inclined problem solver who has the ability to analyse complex information whilst identifying risk. You are a highly articulate, self-motivated professional who has a committed work ethic, drive for excellent and the ability to perform well under deadline pressure. Key duties and responsibilities:Sector Research: Stay abreast of industry and / or sector developmentsDeal Origination: Build and maintain a network of deal sources within the early-stage investment ecosystem that regularly introduce high quality opportunities into the funds pipelineDeal evaluation: Manage a pipeline of potential investments at different stages of the screening process, with senior supportProject Management: Executing all of the above within a strongly project managed work process is essentialDeal execution, with support from senior support: Due diligence: Undertake focused research and analysis as part of the due diligence process to understand the growth potential of a mid-market business (including executing fundamental strategic analysis and applying sound business judgment to assess the market opportunity, the business model, and core team). Analyse historical financials and conduct financial modelling in order to value the company. Detail financial modelling as per the Companys Financial Modelling Standards. Own one or more workstreams with the Due Diligence Closing: Support the senior team in managing the process of Drafting, negotiation and execution of legal agreements; Effective transaction hand-over process and on-going collaboration with PIM and Administration teamsTrack market developments/press coverage and provide regular summary reportsAssisting with ad hoc duties as required by or assigned by Management and Senior TeamQualifications & Experience:B.Comm Finance related Degree / BSc Investment / CFA Graduate or related1-3 Years related experience in conducting due diligence, research and reading financial statement and market data, quantitative analysis on financial information, carrying out financial modelling and projection, drafting and writing research reports, ensure compliance regulations are metProven financial modelling experience gained Solid knowledge of MS Excel and MS Office as a wholeCandidates must have a vested interest in the investment / private equity / infrastructure industryStrong qualitative and quantitative valuation/analytical/financial skillsStrong interpersonal, teamwork and natural leadership skills To apply for this position, please email a detailed copy of your CVs to: Nicole Spamers:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTQ3MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787523&xid=1108_181471
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Hi my is Leonard massengo I'm looking for driving job I'm qualified driver i have code 10 (C 1 ) with pdp i have 8 years experiences with excellent driving i can do delivery -truck drive for 8 tonnes - and i can driver long distance - bakkies and etc--- i can work day or night I'm hard worker for all general driving jobs feel free to contact me I'm available tel-number -0680077959 thank you
2d
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Are you ready to take the helm in driving sales, negotiating deals, and innovating within one of the leading retail giants in the Western Cape? Were on the lookout for a General Merchandise Buyer to revolutionize our approach to purchasing goods, ensuring we maintain our budgeted gross profit while exceeding expectations in every aisle.In the Western Cape retail scene, innovation, growth, and a commitment to excellence are paramount. Join a team where your ideas are valued, your skills are honed, and your impact is felt throughout the organization. The company offers a dynamic and fast-paced environment where every day brings new challenges and opportunities for growth.If youre ready to lead, innovate, and drive success in one of the most exciting retail environments, then we want to hear from you. Take the leap and be part of a team thats redefining the retail landscape, one aisle at a time.Apply now and lets shape the future of retail together!The Role: As a General Merchandise Buyer, youll be the strategic mastermind behind our product lineup. Your mission? To support and execute the National GM Strategy regionally, while developing and executing a Regional GM Strategy based on market data that will set the company apart from the competition. From negotiating deals and pricing to launching exciting new products, youll be the architect of sales success.Key Performance Areas:Support and execute regionally of the National GM Strategy.Develop and execute Regional GM Strategy based on relevant market data.Strategically drive sales to budget through full implementation of overall category strategy.Negotiate deals, pricing, promotional pricing, and new product launches.Continued innovation to develop category sales contribution to total sales.Daily analysis and response to key statistics.Manage and grow Retail margin in line with Budget.Manage recoveries in line with Budget.Maintain stockholding against budget (Days and Budget).Align Supplier Strategy with GM Category strategy and foster good trading relationships.Regular supplier strategic reviews and sales meetings.Ongoing Category Management.Skills/ Knowledge and Experience:MatricMarketing or similar tertiary education is advantageous.Knowledge of FMCGThrive in a competitive and pressurized environment.A Team Player with excellent People SkillsKnowledge of Buying Systems and processesStrong negotiating and interpersonal SkillsStrong Planning SkillsGood Financial SkillsGood Administrative SkillsGood Analytical SkillsGood Communication Skills (Verbal and written)Drivers License.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTYwNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786767&xid=1109_185605
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Hello there my name is Lee, i am a 39 year old man ( Malawian) with a SADC Malawi driver's license code 10, and valid paperwork for RSA, i have over 8 years work experience as delivery driver /warehouse assistant, been driving in Cape Town roads since 2015, kindly contact me on whatsapp on 0786685912 thank you
4d
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Our Client is looking for a skilled Java developer to join our Dev team at GLI. Our Dev team is a full-stack workforce that functions within an agile environment. Using our evolving processes, we conceive, specify, design, develop, test, and maintain software applications, frameworks, and platforms.
At GLI, we encourage a culture of empowerment, creative expression, and a positive work-life balance. We offer our employees flexible working hours, company events, and Medical Aid contributions. If you’re a driven individual, that has a passion for development, enjoys challenging projects, and a collaborative working environment, and you’re looking to join an exciting industry, then this is the place for you!
GLI is currently working remotely until it is safe for our employees to return to work. The successful candidate will be virtually onboarded for now.
Job Purpose
The Java developer will develop, deploy, and monitor new and existing micro-services within the Company platforms or within the platforms of our clients customers. Developing systems in Java within the company’s ecosystem of applications such as bespoke Customer Management, Fraud Detection, Payment integrations, Rewards Platform, Reporting systems, and maintenance and enhancements to existing systems and the development of new systems.
Essential duties and responsibilities include but are not limited to the following:
Develop defect-free codeFunction within an agile teamAttend and contribute to daily standups and other agile ceremoniesAssist with a breakdown of tasks from business requirementsA focus on delivery according to the business needsContribute to team planning, discussions, and solution designsConstructively communicate in a way that would add to valuable solutionsTake guidance from and support the team leadReport accurately on progress both within the systems and directly to your team leadDocument solutions and assist others in doing their documentationShare knowledge with team membersAdhere to coding quality standards including unit and integration testing requirementsAssist with the deployment and monitoring of the developed systems in testing and production environmentsDrive and contribute to the culture of the organizationAfter-hour availability for monitoring and support.
Skills and Qualifications
Bachelor’s degree in computer science or related qualification4+ years of experience in Java DevelopmentApache MavenUnit Testing / Test Driven DevelopmentSpring Framework / Spring BootGITRest Web ServicesMicroservices / Strong Modular DesignDatabase Design and PerformanceProficient in T-SQL (MySQL and Postgres would be an ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTE0MTc4MTUwP3NvdXJjZT1ndW10cmVl&jid=1208300&xid=3514178150
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Brief Job description
All-Rounder who is able to manage the Front of House and Back of House to drive the company’s standards, ensure optimum achievement and retention of guestsWorking for a dynamic and growing luxury brand of restaurants and hotels within Cape Town
Requirements
Providing a memorable experience to all our guestsStock and staff Management and the ability to show leadership to the team to optimise and drive revenueMust have at least two years’ experience working in the hospitality trade with senior management experiencePassionate individual, who enjoy the challenges of the hospitality industrywant to grow with a team and continuously improve personal skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjUxMTY4MjA3P3NvdXJjZT1ndW10cmVl&jid=1474625&xid=2251168207
4d
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Performance parameters
Acquiring expertise on different document types (ID/DL/Passport/Visa…etc.) for more than 200 countriesTo check and verify customers’ credentials and feed them correctly in databaseTo identify and highlight fraudulent/fake/forged documentsTo meet Service Level Agreement, AHT and quality targetsTo report any bug or issue in CRMParticipate in ideation workshop and share improvement ideasAdaptable to learn new document type, process, concept and skillsEnsure adherence to process guidelines as per agreed quality standard on all SOPsEnsure that the assigned targets are achieved as per agreed SLAEnsure adherence to Company Policies and ProceduresShould be flexible to work in a 24/7 environmentEmployee Satisfaction, people development and moraleProcess performance – as per KSFs over the monthAttrition within target levelsImprovement in quality and productivityCustomer SatisfactionAny other essential function that may occur from time to time as directed by the Supervisor
Role/Responsibility
Manage teams and ensure quality and productivity targets are metDevelop strategies on the floor for reducing attrition and improving employee satisfactionDocumented monthly performance review of Assistant ManagersConduct quarterly and annual appraisals of agents and Assistant Managers and consequently make development plans for themMentor Agents and TLs for their growth and developmentDrive reward and recognition activity on the floorDrive process improvement activity on the floor using Process Excellence methodologyReview Performance of the KPIs on a near term basis and develop plans for improvement in performanceStay in touch with the Client at the Process Owner level on regular basis to review progressEnsure compliance with internal policies and procedures, external regulations and information security standards
Competencies & Skills
Prior Back Office ExperiencePeople management and leadership skillsCapability to conduct an appraisal discussionCapability to communicate with large teamsAppreciation of the domain needs of the process and its key driversReasonable level of business perspective regarding the internal functioning of a BPOGood clien...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTAwODI3ODc/c291cmNlPWd1bXRyZWU=&jid=377177&xid=250082787
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Drive overall performance and manage Utilities & Insurance voice processes within Sales & Service. Responsible for supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process performance and lead process meetings / calls. In addition to call service levels, customer satisfaction and voice quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable.
Customer Satisfaction - as per agreed Key Success Factors.Process performance – as per agreed KSFs.Attrition - as per agreed KSFs.Quality and productivity ImprovementLevel of subject matter expertise – To be able to support team queriesAny other essential function that may occur from time to time as directed by the Supervisor.
Responsibility:
Manage teams and ensure customer satisfaction, quality and productivity targets are metMotivate team members and control attritionComplaint and escalation managementMonitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements.Provide coaching and feedback to team members to enable them to improve their performance.Assist new hires such that they are productive on the floor in the shortest possible time frameClient Interaction, where required – Daily/Weekly/MonthlyEnsure compliance with internal policies and procedures, external regulations and information security standards.Collect and provide data required for various audits like GI/Internal AuditEffectively manage queue and balancing of work loads
Competencies & Skills:
Knowledge of the function, process and systemsCoaching and Feedback abilityClear written and verbal communicationEffective operations managementCustomer Service Orientation.Quality Orientation.Empathy for effective on the job coaching and feedback.
Education Requirements:
Grade 12/Graduation (in any stream) or diploma with a minimum of 12 years of education.Minimum 3 years of work experience in Business Process Off-shoring.Should have at least one year of supervisory experience in international Voice business, preferably in the Utilities & Gas or Insurance industry.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NTMxMzg0OTE/c291cmNlPWd1bXRyZWU=&jid=1295977&xid=653138491
4d
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The following Sales Reps are required
Sales Rep for Johannesburg, Cape Town (Muslim male), Free State (with a code 10 license), Port Elizabeth and KZN.
Main Purpose of the Job
To ensure current customers have the right products and services, identify new markets and customer leads, and identify prospective customers.
Qualifications
Qualification in Sales and MarketingDegree/ND in Food Technology or equivalent
Knowledge & Experience
Achievement focusPlanning and organising abilityThe energy to drive service excellenceEmotional intelligence, integrity, flexibility, resilience, accountability, and innovative thinking
Requirements
Minimum of 3 - 5 year’s sales experience preferably within FMCGBasic cooking ability – demos and presentations to customersAble to conduct formal presentations and communicate effectivelyExtensive customer relationship skillsValid Driver’s license is essential and flexible to travel
Key Responsibilities
Plan sales calls to ensure a value-added approachLearn and apply customer classificationsPlan on building market share across all categoriesDrive and achieve ingredients volumes / budgetDrive and achieve casings volumes / budgetDrive and achieve FHG merchandise and equipment volumes / budgetsConduct weekly demos, and casings tests at platinum target customersBuild on and research product and industry knowledgeWork on promotional activity as per guidelines requiredBuild customer relationships and ensure service effectivenessAnalyse competitor activity and market trends and feedback on market intelligenceSubmit weekly sales and ADAPT reports by the required deadlineProactively look for new business and market opportunitiesManage sales administration and other duties as requiredDeliveries carried out to company standard where appropriateC-Track in line with company standardsEnsure that stock levels are monitored
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzQzMDYyNTM2P3NvdXJjZT1ndW10cmVl&jid=1556653&xid=3343062536
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Main Goals & Objectives? Provide client communication as well as communication to production team? Confirm jobs as per defined by Pixelfaerie process? Adhering to all stipulated production and communications processes? Complete administrative documents, supplementary to the jobs? Ensure highest level of quality production output by adhering to client SLA requirements and owninternal quality criteria as part of the production process and as part of the defined KPI’s
Technical Competencies? Microsoft Office Proficiency? Proven experience in a customer service role? Industry related knowledge, specifically analytical? Graphical experience and knowledge advantageous? Passed Matric | Grade 12 or equivalent? Demonstrated ability to meet KPI’s as per agreement with Line Managers? Excellent communication skills? Proficiency in use of company specific software
Personal Competencies? Strong interpersonal | communication skills? Proven negotiation skills? Strong administrative skills? Strong dedication, self-motivation, self-drive and self-discipline? Results orientated, and deadline driven? Excellent time management skills? Attention to detail? Analytical as well as graphical approach to document production? Consistent high level of communication? Ability to handover jobs without loss of information? A proactive approach for continual personal development and improvement
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjYyOTM3NjQ3P3NvdXJjZT1ndW10cmVl&jid=377173&xid=2662937647
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An exciting opportunity exists for a candidate to join our Finance team to drive our company’s financial analysis and forecasting agenda.
The Financial Planning Analyst position will partner and provide financial support to the rest of the business focusing on forecasting and variance analysis, along with the ad hoc financial reporting and analysis working with the BI team. Forecasting and reporting are reviewed with senior leadership to provide guidance on opportunities, and risks, and to support key business decisions.
The role requires a strong understanding of financial principles and accounting systems. The candidate will be required to be detail-orientated and naturally analytical, excelling at showcasing logical thinking when compiling, analyzing, and presenting financial data and analysis.
Responsibilities:
End-to-end ownership of forecast/budgeting performance, and variance analysis providing qualitative and quantitative analysis and insights to guide the business on strategic decisionsForward planning – All financial and key performance indicator results associated with forecasts, budgets, and longer-term outlooks, including analysis and presentationsReviewing performance – Preparation of monthly/quarterly management reports and analysis to understand financial and key performance indicator trends compared to targets and challenge the status quo. Provide commentary to senior management
Maintain monthly KPIs for and provide timely advice on finance/business-related decisionsAssisting in developing and managing cost-effective business processes and policies including interpreting information to evaluate the efficiency of financial procedures/operationsKeeping informed of regulatory requirements and best practices in business planning and management accountingEnsuring that financial management policies and procedures adhere to internal and external standardsEngage with business HOD’s in the various strategic projects being undertaken in their respective areas to ensure projects are delivered as per planned timelinesDevelop, maintain, and distribute financial models as requiredAssist/prepare ad-hoc consolidated financial information and/or reports requested by executive management
Person Profile:
The successful candidate will be required to have the following skills and experience:
CA/CIMA/ACCA/ACA qualified (or equivalent), 3+ years’ experience in a similar roleProven track record of developing and implementing budget/forecasting models, including cash flow managementAdvanced financial modeling skillsGood knowledge of accounting principlesExpert in Microsoft Office applications, especially Excel with some experience in PowerPoint...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjIwOTE5NzMzP3NvdXJjZT1ndW10cmVl&jid=1305131&xid=1620919733
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We are looking for a Marketing Assistant to support the Brand Manager in developing and implementing effective brand-building strategies. The successful candidate will be a highly organized individual who has excellent attention to detail. The candidate must be creative, results orientated, and have a passion for all things related to Brand and Marketing. An analytical mind and research skills are essential to this job. You must be an excellent communicator and team player. Your goal will be to increase brand awareness through effective marketing plans and campaigns.
Responsibilities:
Support the Brand Manager and be a brand guardian of all branded elements e.g., visual, and verbal identity, marketing materials, and in-camp materials across all platforms- Print to DigitalPresent and execute creative ideas for marketing activitiesManage all branding, collateral on agent platforms including the Info Zone, Agent Zone, Dropbox, WETU, and SafariCataloguing and managing all brand assets e.g., photography, videography, and final branded materialsCoordinate marketing requests from RMM, sales, procurement, and other teams
Ability to take briefs from other departments, dissect the briefs and ensure that an in-depth brief is provided to whoever needs to action it e.g., designer, operations, or a third=party supplierTrack budgets to maximize gains and reduce costsManage supplier portfolio for procurement purposesManaging the payment processes between the regions we operate in e.g., CE, LPO and InvoicesPrepare reports on brand performance and quarterly outputFull procurement of brand needs e.g., sourcing suppliers, providing costs, presentations on branded items to meet brand production requirementsManage the daily tasks, brief the designer, and ensure deadlines are metUtilize the task management system and ensure all tasks are inputted onto this system for tracking and deadline settingProject assistance on key brand tasks for the financial year – Annual Report, Uniform, In-House Magazine, Branded items for Camp
Requirements:
Tertiary qualification in marketing with 3 – 5 years of experience in the brand spacePassionate about Positive Impact, conservation, and sustainabilityProven experience assisting senior team membersFamiliarity with the latest marketing trends and best practicesAbility to conduct research and analyze dataOrganizational skills and experience in meeting tight deadlinesAbility to deliver a consistently high level of workAbility to work well and consistently in high pressured situationsExcellent communication and teamwork skillsAbility to drive projects forward, manage a...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODc3ODI5MjE0P3NvdXJjZT1ndW10cmVl&jid=1305133&xid=1877829214
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JOB DESCRIPTION
The IT Team Leader will play an integral role in driving the support team to deliver on agreed SLA targetsCommunicates company goals, safety practices, and deadlines to the IT teamMotivates team members and assesses performanceKeeps management updated on team performanceCommunicates concerns and policies among management and team membersResponsible for facilitating Daily Team huddles, prioritizing tasks based on business requirements as well as being accountable for performance of Team goals
KEY PERFORMANCE AREAS
Maintains service and quality levels according to the company’s business standards, processes and proceduresDocument Standard Operating procedures and processes relating to client specific systemsManages the client’s expectations with regards to break-fix calls and service requestsDevelops and maintains a professional working relationship with the client on behalf of the companyResolves all calls logged by the Call Centre Agents and Back Office staff, relating to desk-top issues and ensuring done within SLAEscalates calls to the relative partiesInstall’s Desktop and Server PlatformsConfirms Call resolution with client before resolving of the callInvestigates and reports on incidents relating to server, desktop and telephony queries and systemsLiaises with 3rd party vendors to resolve escalated and problems and queriesCoaches and provides ongoing support of direct reportsManages direct reports’ performanceDocuments direct reports’ Personal Development PlansProvides regular feedback on performanceDevelops performance promises for all direct reports and conducts midyear and annual performance reviewsEnsures that all Human Resources policies and procedures are observedConvenes regular Client Contract Manager and service provider meetings to monitor and enhance performance and maintains highest customer satisfactionConducts and provides monthly care reports to Client Contract ManagerProvides monthly and quarterly reportsConducts continual service improvement studies within the environmentDrives standards such as ITIL and ISO within the CSA business and ensures adherence to best practicesUnderstands the customer business and processesConstantly reviews existing processes and improves where necessaryImplements policies, processes, procedures, and workflow instructionsEnsures the Operations are supported in a standardized and consistent mannerImplements, maintains, and manages the cascading of all relevant company policies & procedures to team membersReports all Health & Safety incidents to the Occupation...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDE4MDU1MzYyP3NvdXJjZT1ndW10cmVl&jid=1123168&xid=3018055362
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