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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
3h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
3h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
3h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
3h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
3h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
3h
1
SavedSave
The purpose of this role is to ensure that the company complies with the provisions of the Financial Markets Act, the Rules and Directives of the JSE as well as to identify and report any contraventions of the Act, the Rules and Directives of the JSE or Board decision to the JSE Director: Market Surveillance.
Requirements
MINIMUM REQUIREMENTS
Grade 12 coupled with at least 2 - 3 years compliance management experience in the commodities environment or Bachelor’s degree (Legal or Accounting) or equivalent qualification coupled with 2 years compliance management experience in the commodities environment will be an advantageThe candidate must have passed the Derivatives Compliance Officer Examination as prescribed by the JSERisk and Compliance short courses at NQF Level 6 will be an advantageRegistration at the FIC to handle all potential reporting issues is essentialWorking knowledge of the Nutron trading platform will be an advantage
KEY PERFORMANCE AREAS
Distribute and implement JSE noticesCompile and distribute the daily debit balance emails for Commodity & Currency ClientsCompile and distribute the current risk exposure reportCommunicate with Moonstone compliance and notify them of profile changes and updates for the division as the licence holderOpen new client accounts on NutronAmend fee structures with Clearing BankInvestigate and resolve client queries and complaints, update and maintain the complaints registerUpdate and maintain client and trader data in counterparty reportEnsure that the company complies with the provisions of the Financial Markets Act and the Rules and Directives of the JSE.Report any contraventions of the Act, the Rules and Directives of the JSE or Board decision to the JSE Director: Market Surveillance.Ensure that all clients are FICA compliant.Ensure that all potential reporting issues for Cash-threshold transactions and/or suspicious transactions are reported to the FIC.Compile and distribute reports to management as requestedCompile and submit the quarterly The division Compliance report and highlight any identified irregularities
TECHNICAL KNOWLEDGE/COMPETENCIES
Knowledge of agricultural and currency derivativesSolid experience and understanding of anti-money laundering is essentialKnowledge of best practices/trends within the regulatory and compliance frameworkKnowledge of relevant legislationDrafting skillsExcellent Computer skillsTime management skillsAccuracy/attention to detail
BEHAVIOURAL COMPETENCIES
Dynamic, enthusiastic and Self-motivatedDetail Oriented and Pro-Active inclinationTeam ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjcwMzU4ODQ0P3NvdXJjZT1ndW10cmVl&jid=1319266&xid=4270358844
3h
1
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Permanent position for a Registered Nurse - Midwife in Pretoria North.
Minimum Requirements:
•Registration with the South African Nursing Council as a Registered Midwife•Previous experience in a similar position in private healthcare•Ensures that patient records and registers meet legal requirements•Competent in demonstration and assessment of all clinical procedures and management of risks•A good understanding and application of the nursing scope of practice and knowledge of patient care.•Basic knowledge of stock control principles•Knowledge of clinical procedures, scientific nursing process and BCA principles•Sound knowledge of nursing activities and procedures as per Scope of Practice of a Registered Nurse.•Ability to identify and report near-misses and adverse events•Be able to function as an effective member of the nursing team by facilitating team effectiveness
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzEzNjc2OTQxP3NvdXJjZT1ndW10cmVl&jid=376292&xid=2313676941
3h
1
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Commercial Legal Advisor
Introduction:
A medical device and technology company situated in Pretoria is seeking a dynamic Junior Legal Advisor with at least 2 years work experience post articles to join their team.
Job Purpose:
Provide legal advisory services and support to the business, by providing effective and efficient 1st line of defense and business assurance support. In doing so, the function will support and enable the business to ensure that commercial and contracting are effectively managed, ensuring business sustainability and growth.
Minimum Requirements:
Education
Bachelor of Law Degree (LLB / BCom) (essential)Candidate Attorney (desirable)
Skills and Knowledge (essential):
Commercial law application in a PTY Ltd companyCompliance with Companies Act (and fiduciary requirements in terms of applicable legislation)Contracts and agreements (contract law)Legal research commercial law mattersExcellent English writing skillsSARB RegulationsTakeover Regulation Panel applicationsShares and ShareholdingDrafting of Company constitutional documents
Skills and Knowledge (beneficial):
Exposure to international law (especially the United States and the UK)Trademark knowledgePatent registration knowledgePOPIA compliance
Experience:
Completed articles5 years of relevant experienceDrafting of contracts and agreementsDrafting of legal lettersReviewing of legal templates for agreements like NDA, Contractors, and Licensing agreements
Key Performance Areas, Weights, and Objectives
Author Contracts and Agreements
Support the Legal Lead in developing policies and procedures to effectively manage the legal risks identified.Review and update policy wordings and other related documents as requested by the business.Draft contracts to ensure that the contracts entered by the company are accurate.Maintain and continuously improve the company’s internal contract template database.Draft NDAs in line with company policy.Review supplier agreements or terms, escalating to the Legal Lead where needed.Provide timeous feedback on reviews to issuing party and line manager
Legal Document Database Management
Ensure all legal documents are stored, labelled, and backed up correctly.Maintain an inventory list of all active agreements.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTY0OTY4ODA0P3NvdXJjZT1ndW10cmVl&jid=1366444&xid=4164968804
3h
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Responsibilities:
Request commercial stop order deductions (TCF).Retrieve deduction request files from Aims.Extract different deduction requests from Aims reports and prepare them for submission to various institutions via email.Follow up on deduction requests distributed by Hyphen.Reconcile commercial stop order receipts.Request feedback from different institutions to support the deposits made into the CSO bank account (TCF).Perform a reconciliation between the deduction requests submitted and the feedback received from different institutions, ensuring that the feedback aligns with the amount deposited into the bank account.Update any differences identified through this reconciliation in Aims to ensure accurate reflection of receipts (TCF).Allocate deposits in FNB Deposit account and bank account journal(s).Investigate the system-generated exception report concerning deposits that couldnt be allocated in AIMS.Conduct monthly reconciliation between the bank statement and transactions allocated on AIMS (both system-generated and manual) to ensure completeness and accuracy.Prepare the journal to be posted to Sage.Calculate amounts to be refunded to policyholders (TCF).Process refund requests that have been received.Identify all Aims transactions related to the refund.Perform calculations based on the number and value of premiums received, taking into account any applicable premium increases.
Requirements:
Formal Education:
Matric with mathematics and accounting.
Technical/Legal Certification:
National diploma (an advantage).
Experience:
1 Year of finance experience (an advantage).Exposure to the insurance industry would be beneficial.A working knowledge of AIMS is preferred.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTQzNTg3MzcwP3NvdXJjZT1ndW10cmVl&jid=1741906&xid=2543587370
3h
1
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Permanent position for a Registered Nurse who is ICU trained.
Requirements:
•Registration with the South African Nursing Council as a Registered Nurse•Must be ICU trained•At least 2 years previous experience as Registered Nurse in ICU•Previous experience in a Paediatric or Neo-Natal ICU will be an added advantage•Nurse and monitor critical care patients, including ventilated patients•Ensures that patient records and registers meet legal requirements•Competent in demonstration and assessment of all clinical procedures and management of risks•A good understanding and application of the nursing scope of practice and knowledge of patient care.•Basic knowledge of stock control principles•Sound knowledge of nursing activities and procedures as per Scope of Practice of a Registered Nurse.•Knowledge of clinical procedures, scientific nursing process, and BCA principles•Ability to identify and report near-misses and adverse events•Be able to function as an effective member of the nursing team by facilitating team effectiveness•Must be prepared to work shifts
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODUyMDE0MjU/c291cmNlPWd1bXRyZWU=&jid=376288&xid=285201425
3h
1
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Our client in the Centurion area is recruiting for a Snr Manager: Property Development, who will be responsible to ensure that company objectives for Profit, Program, Quality, Safety and Environmental performance for each property development project are achieved.
The focus will be on strategic planning, evaluating preliminary feasibilities, concept design & planning and development management.
Strategic Planning- Develops strategies for further review.
Preliminary Feasibilities
- Evaluates market sectors in terms of emerging opportunities and monitors market/competitor trends.- Defines and reviews project goals and constraints.- Defines and evaluates best use options for properties
Concept Design and Planning- Develops design briefs with external consultants.- Arranges site audits.- Develops budget estimates /cost plans
Development Management- Liaises with approval authorities and relevant parties.- Negotiates/gains approvals in a timely and cost-effective manner.- Advises and liaises with all other stakeholders. Development.- Obtains senior management approval for development strategies.
FUNCTIONAL KNOWLEDGEReal estate asset management; Property Market & Property Asset Management; Risk Mitigation; Tendering; Contracting/ Legal; FacilitiesManagement, Real Estate and Workplace industry best practices and trends; Procurement tender and negotiation processes
FUNCTIONAL SKILLSComputing skills (particularly Microsoft Outlook, Excel, Word, PowerPoint and Project). Presenting & Communicating Information Real estatecontract management; Lease administration; Real estate leasing documents and contracts; Property Quantitative Methods; Property Developmentand Management; Real Estate Finance; Real Estate Market Analysis; Commercial Real Estate Investments; Real Estate Valuation, Development andbrokerage; Appraisal development for evaluating projects; Project Management & Planning; Business Acumen and insight into operationalmanagement; Financial Acumen including budgeting; Change management; Financial Modeling
QUALIFICATIONSBSc Property Studies/ QS, Engineering - Construction Management (NQF level 7), or 4-year degree relevant to Construction Economics & ManagementEXPERIENCE8 Years experience of which at least 2 years on management level, in Commercial, Retail, Construction & Property Direct Input, including small or largeprojects.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjYwOTQ2MDM4P3NvdXJjZT1ndW10cmVl&jid=1080523&xid=3660946038
3h
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Our client, a renowned Home Health Care Services Provider is seeking to URGENTLY appoint a suitably qualified and experienced Occupational Therapist (OT) to be based in their Lawrence Offices, Kansas City, United States of America. MAIN PURPOSE FOR THE ROLE:To be responsible for evaluating, planning, and administering comprehensive occupational therapy modalities to patients in their place of residence.KEY COMPETENCY REQUIREMENTS:Valid Occupational Therapy license, in good standing with the State of Kansas City.Graduate of an accredited Occupational Therapy curriculum.At least 2 years work experience preferred, with prior home healthcare experience preferred.Current BCLS certification.Current health certificate/physical examination and TB testing.Ability to relate positively and favourably with patients and staff.Excellent oral and written communication skills, along with good documentation skills.Knowledge of occupational therapy modalities and scope of occupational therapy practice in the State of practice.Flexible, organized, and able to exercise sound judgment.Sound communication in English; additional languages will prove a distinct advantage.Strict adherence to dress code and legal practice standards.Completes annual education requirements.Always maintains patient confidentiality.Demonstrates effective time management and organizational skills.Attends staff meetings and participates in departmental in-services.Ensures compliance with policies and procedures regarding department operations, safety, and infection control.Participates in the organizations performance improvement and continuous quality improvement (CQI) activities.Practices in accordance with the professional and Agency code of conduct.KEY ROLES AND RESPONSIBILITES:Performing accurate and comprehensive assessments.Obtaining physician orders for certification and recertification of home occupational therapy.Communicating changes in patients clinical status to healthcare team members and our clients office staff.Coordinating care planning with physicians, patients, families, and healthcare team members.Delivering occupational therapy modalities appropriate to the patients clinical status and needs.Educating patients, families, and caregivers in appropriate occupational therapy modalities.Synthesising data from physical examinations to make clinical judgments regarding patient management.Identifying and addressing risks to patient safety and implementing interventions to reduce those risks.Assessing the need for durable medical equipment and adaptive equipment.Developing home exercise programs tailored to the patients clinical status, needs, and age.NOTE WELL:Our client is seeking a highly competent, conscientious, dedicated, and compassionate Occupational Therapist looking for a rewarding opportunity to make a meaningful impact on patients lives.Our client is seeking a professional OT eager to join their team, where they prioritize patient-centred care and a supportive work e
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTQ2OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787535&xid=1108_181468
3h
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A leading Financial Services Provider is looking for a Technical Support Team Leader
Job Description
1. Lead Technical Support Team• Provide reports to management on call closure status and first line support related matters• Implement processes to ensure calls are closed timeously• Liaise with all necessary stakeholders and provide feedback to business and IT Management• Ensure jiras are dealt with and closed timeously• Assign jiras• Monitoring (e.g. Boardrooms)• Escalation of calls to 3rd line and other Teams.2. Provide hardware and software support (LAN & WAN)• Install software• Troubleshooting (TCF)• Assemble computer • Repairs & maintenance of hardware & peripherals• Installation & maintenance of cabling• Maintain inventory for software & hardware (TCF)• Desktop patch management
3. Provide 2nd line support to users • Investigate and provide solution (TCF)• Communicate with users on incident logged (TCF)
4. Finance, procurement and asset management• Ensure that end user equipment (e.g. laptops and desktops) are procured timeously• Obtain quotes and provide IT Management Team with quotes and recommendations of assets to procure• Works closely with the asset management team to ensure that assets are tracked and managed.
Education Requirements
Nationals Diploma in IT Technical/Legal CertificationA+N+
Experience
5 Years Experience in 2nd and 3rd line of supportTeam Leader Experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDkwNDAwNzQ1P3NvdXJjZT1ndW10cmVl&jid=1696236&xid=3490400745
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1. Oversee the preparation of Assupol Life financial information
Oversee compilation of monthly financial reports for review by senior management
Meet internal and external stakeholders reporting requirements
2. Compile Assupol Life annual and interim reporting
Compile interim financial reporting and oversee process to gather information for disclosure purposes
Compile annual financial statements and oversee process to gather information for disclosure purposes
Liaise with and provide deliverables requested by external audit
3. Implement and monitor Assupol Life forecasts and budget
Compile the annual budget and 5-year forecast and manage the budget deliverables provided by other department
Report on approved budget i.e. variances etc.
Maintain a pro-active budget monitoring function to manage budget overspends
oversee process to report to budget owners and Expense Management Forum on a monthly basis
4. Compile Assupol Life statutory reports
Oversee the compilation of statutory reports and act as liaison with external stakeholders e.g. SARB, FSB, ASISA, NCR
Review and sign off on statutory reports and ensure timely submission
5. Ensure Assupol Lifes compliance with SARS requirements
Perform the income tax calculation of Assupol Life
Obtain relevant information and act as liaison with external auditors regarding provisional and annual tax calculation and returns
Attend to queries received from SARS regarding income tax
Review the VAT calculation of Assupol Life
Ensure timeous submission of all tax related matters to SARS
Assist in compiling reports to and participate in the Tax Committee meetings
6. Provide assistance to SAICA training officer
Evaluate trainees where work is performed under this positions supervision
Supervise trainees and provide guidance to them with respect to the SAICA training programme
7. Ad hoc tasks
Assist with management of financial administration and reporting services rendered to other non-life subsidiaries in the Group or other legal entities
Provide assistance where ad hoc tasks are allocated to the position by management e.g. implementation of a new financial reporting standard
Formal education:
B.COM degree in Accounting Science
Certificate in Theory of Accounting (Honours Degree) (CTA)
Legal Certification requirements:
Chartered Accountant CA(SA)
Experience:
3-5 years Financial/Management reporting experience
Long term insurance industry
Management experience will be beneficial
Closing da...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTEyNzI4NDQ5P3NvdXJjZT1ndW10cmVl&jid=1691775&xid=2112728449
4h
1
• A NQF Level 7 Qualification in Built Environment: Property / Facilities / Building Construction / Engineering or related field.• A minimum of five years’ relevant experience in facilities and building management.• Proven Project Management experience.• Knowledge of National Building Regulations, the Building Standards Act, SANS and Property related legislation.• Knowledge of Occupational Health & Safety (OHS) act and related legislation.• Knowledge of administrative processes, policies and procedures.• Experience in managing a team, with a proven track record in achieving targets and developing people.• Computer literacy in Microsoft Office Suite software.• The following would be an added advantage:?Experience Government supplier management processes?Knowledge of relevant legislation – PPPFMA, PFMA, OHS Act and NAA
Purpose of Role:
To manage facilities, the maintenance function and ensure compliance to legal requirements relating to machinery, the safety and environment programs and quality requirements
Facilities Management:
Implementing and contributing to the development and review of strategic goals and service delivery of the Facilities section and budget implementation plan.Evaluating and reporting to the Director Finance and Corporate Services/ Accounting Officer and other senior managers on the alignment and achievement of strategies and goals in respect of activities, service delivery and performance within the Facilities section.Support and advice management about facilities rated activities.Manage facilities occupied by the client and oversee preparation and implementation of lease agreementsEnsure that facilities are well maintained and cleanedManage the operations of all Facilities section services including the Air Conditioning , Reception and RegistryMonitor security and access to the client facilities and any related issues
Maintenance Management:
Ensure effective maintenance plans and service provider SLAsMonitor and control approved maintenance contracts between the and client service providers.Manage planned and unplanned maintenance workEnsure effective liaison with internal and external stakeholders (Landlord,Security, Cleaning services)Ensure proper use and maintenance of assets e.g vehicles etc.
Financial management:
Prepare and manage budget for the section
People management:
Manage staff ( Air Conditioning , Reception and Registry)
Legislation, policy and implementation:
Formulation and drafting of policiesImplement and manage the implementation and enforcement of policies and By-laws...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTY1NjMyMzkyP3NvdXJjZT1ndW10cmVl&jid=376304&xid=3165632392
4h
1
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1. Lead Technical Support Team• Provide reports to management on call closure status and first line support related matters• Implement processes to ensure calls are closed timeously• Liaise with all necessary stakeholders and provide feedback to business and IT Management• Ensure jiras are dealt with and closed timeously• Assign jiras• Monitoring (e.g. Boardrooms)• Escalation of calls to 3rd line and other Teams.
2. Provide hardware and software support (LAN & WAN)• Install software• Troubleshooting (TCF)• Assemble computer • Repairs & maintenance of hardware & peripherals• Installation & maintenance of cabling• Maintain inventory for software & hardware (TCF)• Desktop patch management
3. Provide 2nd line support to users • Investigate and provide solution (TCF)• Communicate with users on incident logged (TCF)
4. Finance, procurement and asset management• Ensure that end user equipment (e.g. laptops and desktops) are procured timeously• Obtain quotes and provide IT Management Team with quotes and recommendations of assets to procure• Works closely with the asset management team to ensure that assets are tracked and managed.
REQUIREMENTS:
National Diploma in IT (advantageous)
TECHNICAL/LEGAL CERTIFICATION
A+N+
EXPERIENCE:
5 years experience in 2nd & 3rd line supportTeam lead for technical support experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjE0ODA4NDYwP3NvdXJjZT1ndW10cmVl&jid=1696229&xid=2614808460
4h
1
On the lookout for a candidate with a LLB degree / related degree, post graduate in compliance risk management, more than 8 years long term insurance sector, with 5 years holding a Regulatory Compliance Risk Management role. Role is towards Pretoria.
MUST have experience in compliance monitoring.
Responsibilities:
Offer legal advice
Support the Compliance division
Conduct strategy sessions
Policy development
Draft compliance risk management plans
Draft compliance monitoring plan
Be part of training
Resolutions for non-compliance
Report writing
Stakeholder engagement - EXCO
Risk management
Focus on reducing costs
Clear ITC / Credit
Clear criminal record
Great track record - reference checks will be conducted upfront
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTY0NjM5Njc1P3NvdXJjZT1ndW10cmVl&jid=1746578&xid=4164639675
4h
1
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Job Description/Duties:
Develop and manage client portfolioEvaluating and prioritizing the business potential when bringing on-board new accountsRecommendations on the best go-to-market strategy and implementation to maximize the sales opportunities.Manage all aspects of the Sales Cycle requirements to deliver the required account budgets and objectives in line with overall objectivesNetworking through all layers of the selected accountsNetworking on LinkedIn and/or any other available mechanismMarket analysis and feedback on competitor behaviour and activities, plan positioning across AfricaManage the contractual framework agreements and partnership terms via the agreed processEnsure coordination between the various departments (technical, marketing, legal, supply chain, operations, finance, etc.)Follow-up with clients on exciting projects and create new business opportunitiesTravel (Domestic) from time to timeSales
Job requirements:
Previous B2B sales experience - 3-5 YearsExperience in selling hardware and maintenance services (servers, storage, and networks environment)Bilingual candidate would be beneficialMinimum 3-5 years of Sales experience in the IT Industry
Desired skills:
Energetic and assertive with a strong presencePersuasive with strong communication skills to initiate, negotiate and close businessStrong negotiation skills.Capacity to work in a fast-paced and multicultural environmentPositive relationship building skills – cultivates and nurtures customer relationsDiplomacy and organization skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MTU4ODYxOTM/c291cmNlPWd1bXRyZWU=&jid=1292359&xid=915886193
4h
1
SavedSave
We are currently seeking a candidate who meets the following requirements: a LLB degree or a closely related degree, a postgraduate qualification in compliance risk management, over 8 years of experience in the long-term insurance sector, with a minimum of 5 years in a Regulatory Compliance Risk Management role. This position is based in Pretoria.
Duties
Offer legal guidance and advice.Provide support to the Compliance division.Lead strategy sessions.Contribute to policy development.Formulate compliance risk management plans.Create compliance monitoring plans.Participate in training activities.Resolve non-compliance issues.Prepare reports comprehensively.Engage with stakeholders, including EXCO.Prioritize risk management and cost reduction.
Candidate must have a strong background in compliance monitoring.
Other Requirements
Must have a clear ITC/Credit record.Must have a clean criminal history.Must demonstrate a strong track record; reference checks will be conducted upfront.
We are actively looking for an individual who meets these criteria and can effectively fulfill these duties.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODEwNDIwODU3P3NvdXJjZT1ndW10cmVl&jid=1748017&xid=2810420857
4h
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