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Results for call centre agent in Admin jobs in Western Cape
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THETHA CONNECT has an opportunity for the position of a Receptionist Agent. This position is situated in the Thetha Connect office, Hermanus, Cape Town. We are a fast paced and established business, seeking a motivated contact center Receptionist a Great team player with an Interactive personality.Our Company is growing and we are looking for more staff, do you qualify?MAIN PURPOSE:The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.KEY RESPONSIBILITIES:Handle high pressure inbound and outbound calls professionally and effectively. Provide exceptional Customer service and support.Maintain accurate records of Customer interactions.Be quick when capturing information on our Database.Operate Customer related information systems to the required standard plus maintaining accurate and secure records.Follow clear instructions and guidelines informing and processing the requirements of callers and Client instructions, whilst correctly directing enquiries and calls.Provide accurate information on a Database as well as to the client.Provide accurate information to ensure consistency across the organization and provide a reliable and trustworthy Customer service.REQUIREMENTS:Excellent verbal communication in English 2nd language an advantageTyping essentialStrong interpersonal and problem solving skillsAbility to multitask and work in a fast-paced environmentComputer knowledge and familiarity with CRM systemsMust have reliable transport to and from workSolid experience as a Customer service advisor*Medical knowledge an advantage but not essential*Previous experience in Call Centre will be an advantageHigh stress tolerance Adapt to change quickly, in a fast-paced environmentJOB TYPE:Full TimeWe would like to meet you. We offer all on-board training.Please send your application to hire2024@thethaconnect.co.za and management@thethaconnect.co.za.This advert will be valid until Friday 26 April 17h00.
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Job Opportunity: Debt Collection Call Centre AgentAre you ready to join a dynamic team and excel in the field of debt collection? We are seeking dedicated individuals to fill the role of Debt Collection Call Centre Agent at our esteemed company.Position:Debt Collection Call Centre Agent Location: Cape Town, Western CapeSalary: R4000 basic salary, with a potential to earn up to R500 in productivity and attendance bonuses, along with uncapped commissions.Key Responsibilities:- Contacting debtors via phone calls to negotiate payment plans and arrangements.- Utilizing persuasive communication skills to encourage debtors to fulfill their financial obligations.- Maintaining accurate records of all communications and interactions with debtors.- Adhering to all relevant laws and regulations governing debt collection practices.Requirements:- Minimum of 6 months experience in debt review, removal, and debt mediation.- Fluency in English and at least one of the following languages: Xhosa, Afrikaans, Zulu, Venda, or Sepedi.- Excellent negotiation and interpersonal skills.- Ability to work efficiently in a fast-paced call center environment.- Strong attention to detail and ability to maintain confidentiality.Why Join Us?- Competitive salary with performance-based bonuses and uncapped commissions.- Opportunities for career growth and advancement within the company.- Supportive and collaborative team environment.- Comprehensive training provided to enhance your skills and knowledge in debt collection.If you meet the qualifications and are eager to make a positive impact in the debt collection industry, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and language proficiency. Join us in helping individuals achieve financial freedom while advancing your career in debt collection.Email: info@digibar.co.za
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Job description
job title: financial advisor
location: throughout south africa (remote)
about us: legacy wealth management is a leading financial services company committed to providing top notch wealth estate management solutions to our clients we pride ourselves on offering exceptional opportunities for growth and development in the financial industry
position overview: we are currently seeking candidates for financial advisor positions this role offers full training and support, making it an excellent opportunity for individuals looking to start a career in finance
key responsibilities:
provide comprehensive financial advisory services to clients, helping them achieve their wealth management goals
conduct in depth financial analyses to assess clients' needs and develop tailored financial plans
educate clients on various insurance products, and retirement planning strategies
build and maintain strong client relationships through proactive communication and personalized service
stay updated on industry trends, market developments, and regulatory changes to provide informed recommendations to clients
requirements:
own vehicle
own laptop tablet
martic certificate
no criminal record
no previous experience in finance required
strong communication and interpersonal skills
motivated self starter with a passion for helping others achieve financial success
ability to work independently and as part of a team
excellent organizational and time management skills
must be located in south africa and legally eligible to work
additional information:
r e5 is a benefit but not a requirement
this is not a call center or telemarketing position; it is a full field agent role
full training will be provided to successful candidates
to apply, please reply with your name, and contact information to this email address
join our team and embark on an exciting journey in the financial services industry apply now to take the first step towards a rewarding career as a financial advisor!
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Ads in other locations
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Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent position has become available within the support centre.
Responsibility:The successful candidate should possess the following:
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Accurate capturing of client registration forms, and registration of pre-paid electricity meters
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Customer service / call centre / general administration experience
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Customer Service Agent – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: CustomerSupport070923 Consultant Name: Recharger Recruitment
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