retail - Ad posted by Joash Kisten

Retail Store Managers Required

Experience: 2 Years retail experience required

Key Responsibilities:

Team Leadership: Lead, motivate, and coach a team of barbers and support staff to deliver exceptional customer service and achieve sales targets.

Customer Service Excellence: Ensure every customer receives a personalized and memorable grooming experience, resolving any customer issues or concerns promptly and effectively.

Sales and Revenue Generation: Drive sales growth by implementing effective sales strategies, upselling techniques, and promotions to maximize store revenue.

Operational Efficiency: Oversee day-to-day operations of the store, including opening and closing procedures, scheduling, inventory management, and maintaining cleanliness and organization.

Staff Development: Conduct regular training sessions to enhance staff skills and product knowledge, fostering a culture of continuous learning and development.

Performance Management: Set clear performance expectations, conduct regular performance evaluations, and address any performance issues or gaps through coaching, counseling, or disciplinary action as necessary.

Inventory Control: Manage inventory levels, conduct regular stock checks, and place orders with suppliers to ensure adequate stock levels while minimizing waste and loss.

Health and Safety Compliance: Ensure compliance with all health and safety regulations and maintain a safe and hygienic environment for both staff and customers.

Budget Management: Assist in developing and managing the store budget, monitoring expenses, and identifying opportunities to improve cost efficiency and profitability.

Community Engagement: Actively engage with the local community to promote the store, participate in events, and build relationships with customers and other businesses to drive brand awareness and loyalty.

Email: Jo@Medellin.co.za