Customer Support Assistant: Buildsmart

Customer Support Assistant: Buildsmart | CCS | Building Construction Software Support – Southern Suburbs, Western CapeR9 000 – R13 000 Per Month NegotiableEstablished and reputable Information Technology Provider to the Construction arena is offering this lucrative career opportunity to form part of their dynamic team of professionals and further develop their career.Key Duties and ResponsibilitiesTelephonic support on Buildsmart Software with clear and confident instructions given to client with any unanswered queries escalated to managementAssess clients query whether it’s software or user related and communicating effectively to line managementTraining on Buildsmart Software Logging of queries and correspondence.Billing of work done and travel timeUpdates and ImprovementsBy keeping up to date with training, advise the clients of any changes or improvements in the software development, having a clear understanding of the new features on offer in the softwareQualification, Skills & Experience RequiredSecondary qualification, Accounting as a subject would be advantageous1-2 Years software knowledge gained ideally within Buildsmart | CCS | SAGE or related (Software Training will be provided)Working experience gained within Accounts, Procurement, Payroll, Sub-Contractor; Stock and Material Management would be an advantage!Basic working knowledge of accounting is requiredAbility to facilitate training to users, paying strong attention to detailOwn vehicle and valid driver’s licenseStable track record essential!