Software Junior Helpdesk Assistant - Law Firm - Sa

Our client, a prominent law firm based in Sandton, has a vacancy in their I.T Department for a *Software junior Helpdesk Assistant* *Key areas of responsibility include:* * Answering telephonic and email support queries * Assigning helpdesk requests to IT members * Setting up meeting requests and assigning them to the technicians * Provide basic software support where proficiency allows * Assisting with daily administrative tasks ie: BBBEE administration * Dealing with supplier collections and deliveries * Ordering and keeping track of consumables such as USB Drives, CD’s, printer cartridges, Dictaphones, transaction sets, ect. *Requirements:* * 1-2 years work in IT, admin or secretarial environment * Training skills will be an advantage * IT Skills at least on a basic level required (further training will be provided) * Basic understanding of Microsoft Office Suite (Word and Outlook) *Competencies:* * Friendly and helpful attitude * Good interpersonal skills and ability to work well with others * Proficient in English * Strong Communication and listening skills * Ability to problem solve * Present a calm, courteous and professional manner at all times * Desire to learn new IT Software support skills and to extend knowledge A market related salary is offered. Only shortlisted candidates will be contacted *Requirements:* * 1-2 years work in IT, admin or secretarial environment * Training skills will be an advantage * IT Skills at least on a basic level required (further training will be provided) * Basic understanding of Microsoft Office Suite (Word and Outlook) *Competencies:* * Friendly and helpful attitude * Good interpersonal skills and ability to work well with others * Proficient in English * Strong Communication and listening skills * Ability to problem solve * Present a calm, courteous and professional manner at all times * Desire to learn new IT Software support skills and to extend knowledge