IT Support Engineer

Tame the Tech: IT Ninja Wanted!

Do you speak fluent IT and dream Customer Experience? Are you passionate about helping users conquer their tech woes? Then we want YOU on our team!

We're seeking a skilled and experienced IT All-rounder to join our dynamic team. You'll be the hero of the office, troubleshooting everything from network glitches to Microsoft 365 mysteries, working on projects to develop valuable customer insights and deliver cutting edge Customer Experiences.

Here's what makes you a perfect fit:

Qualifications:

• A degree or equivalent qualifications in Computer Science, Information Technology, or a relevant field.
• Relevant Industry certifications (Microsoft, Comptia, Cisco, etc.) are a strong plus.

Experience (5-10 years):

• IT Support Engineer, Microsoft Administrator, Security or Data Analyst, Dialler Administrator (or a blend!)
• Experience with Networking, Database Administration, and Cybersecurity are a plus.

Rockstar knowledge of Microsoft 365, including Exchange Online, SharePoint Online, and Azure Active Directory.

Networking ninja: You can troubleshoot, configure, and maintain LAN, WAN, VLAN and WIFI networks.

Telephony whisperer: PBX systems and VoIP hold no secrets for you.

Problem-solving Picasso: You can diagnose and resolve complex technical issues efficiently and effectively.

Communication champion: You can explain technical concepts clearly to both technical and non-technical users.

Disrupter: You constantly disrupt, question, and innovate.

Team player: You thrive in a collaborative environment and enjoy helping others succeed.

Bonus points if you have:

• Experience with Development (any languages).
• Knowledge of AI and cloud technologies (AWS, Azure, etc.).

What we offer:

• A Dynamic and Supportive work environment with:
• • Wellness Benefits: Health Insurance, ICAS, Social, Sports & OHS committees.
  • Educational support: Employee Learning portal, Individual Development Plan, Industry qualification assistance and external training resources.
  • Because we love our staff: Canteen, Employee Wifi, Pool table, Foosball table & Darts (with regular competitions).
  • And so much more…
• Salary package negotiable, from R14k to R20k dependant on what you bring to the table.

Ready to join the team?

Send your CV and tell us why you're the IT whiz we've been waiting for!

nishkar@pioneergroup.co.za and jaco.v@pioneergroup.co.za