Front Office / Receptionist (Hospitality)

A stunning rural 4* hotel, overlooking the Addo Elephant National Park, seeks customer service-orientated Front Office / Receptionist, to oversee this important area of the hotel.

Please note that this is a live-in position based in Addo.

This position requires a single, well-spoken individual to deal directly with international guests regarding any hotel-related matters, as well as the on-selling of guest leisure activities.

In addition; the candidate will earn commission from on-selling tours, game drives, etc.

 

REQUIREMENTS:
Must be fully computer literate (working knowledge of the Semper Booking System)
Have the ability to prioritise tasks and work well under pressure
Be flexible to hospitality industry''s irregular hours and demands
Be passionate about people
Get the job done, no matter what
Must be dynamic
Must be presentable and well-spoken (English)
Preference will be given to candidates who can speak German, French or Italian
Must be able and confident to "sell" the add-on''s offered by the hotel; viz. tours, spa, wild-life experiences, game drives, etc.
 

NON-NEGOTIABLE:
Semper Booking System experience
Must have a valid driver''s license & own vehicle
Must LOVE the country life, where daily interactions with guests and the tranquil setting will become food for your soul
 

EXPERIENCE:
Two years working experience in a reception position within the Hospitality Industry
 

QUALIFICATIONS:
A relevant qualification in Hospitality will be highly advantageous