Please note that our Terms of Use and Privacy Notice are applicable.
Back to search (Eastern Cape > Jobs > General Worker Jobs> ad 1248353120)
Service Desk Analyst (12-month Fixed Term Contract
1 Photo(s)
5 months ago358 views
Ad Saved to My List
View and manage your saved ads in your account.
Share
WhatsApp
Facebook
Messenger
Twitter
Copy URL
Email
Report Ad
Report This Ad
Reason for Reporting
Email Address
(Required)
Message
(Optional)
Report Ad
By clicking "Report" you accept the Gumtree Terms and Conditions.
General Details
Location:
Advertised By:Agency
Company Name:Profile Personnel
Job Type:Full-Time
Description
Job Requirements
Supporting 2nd level with information gathering
Categorize Tickets and check for completeness
Identify and diagnose issues and problems
Support problem identification
Advise users on appropriate course of action
Monitor issues from start to resolution
Escalate, if needed, unresolved problems to a higher level of support
Provide essential online security advice and support
Tracking of ongoing Tickets
Creation of Knowledge Base Articles
Update users with the progress of their logged incidents
Minimum Requirements
Grade12 (On the job training will be provided)
Good communication skills in German (written and spoken)
Basic English communication skills
Basic knowledge of MS Office and MS Windows
Basic understanding of IT systems (beneficial)
Previous role within a service department will be beneficial but not needed
Ability to work well within a team
Communicate effectively with team members and users
Requires organizational skills to manage their and the teams workload
Please forward CV and ALL supporting documentation to, Caree-Lee@profilepersonnel.co.za. Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy. Please note all applications will automatically be added to our database for future vacancies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzcyNDQ3MzAyP3NvdXJjZT1ndW10cmVl&jid=1752794&xid=2772447302
Id Subtitle 1248353120
View More
Profile Personnel
Selling for 2+ years
Total Ads57
Active Ads57
Professional Seller
This seller has registered a Gumtree business account which allows them to qualify as a professional seller.To grow your business with Gumtree read more
Seller stats
57Total Ads
314.72KTotal Views
Contact Profile Personnel
Message
(3996)
Name
(Optional)
Email Address
(Optional)
Phone
(Required)
Upload CV(Optional)
DOC or PDF only max 2 MB file size
Send Message
By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.
Related Ads
1
SavedSave
Duties & Responsibilities
Solution Design
Planning infrastructure design and implementationsConsulting with clients to specify requirements and design solutionsRecommend improvements to existing solutionsFully understand a VPN configuration, support and design EquipmentImplement Infrastructure under change control processesConfiguration, maintenance & management of installed equipmentPro-actively plan and install upgrades, releases, and device firmware upgrades.Documentation of configurations
Support
Providing technical support to both internal and external client/remote sitesMonitor all networks / identify problem areasManage and respond to support tickets timeouslyTroubleshooting and resolution of issuesMonitoring performance of networksWorking with IT support personnelProviding network administration and support
People Skills
Working with Service ProvidersEnsuring that maintenance contracts are in placeLiaison with clients in a professional mannerExcellent Communication skills with clients
Security
Ensuring that the environment is secure from external threatsSound understanding of firewalls and configurationAnti-virus installations / monitoringThreat detection and analysisUnderstanding of certificates
Overview
Evaluate industry trends and assist in implementing standards and best practices.Produce relevant reports for internal managementProvide costing into budgets for projects and CAPEXDocumentation to reflect all processes and proceduresDefine network policies and procedures
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDk0NTkyNDkwP3NvdXJjZT1ndW10cmVl&jid=176526&xid=4094592490
Invalid date
1
SavedSave
Overview:
The duties of this role include ensuring ongoing maintenance and support of effective IT infrastructure, Network, Website, RIS, and PACS systems to meet business requirements in line with the IT Strategy and Company strategic objectives. This position reports to the IT Manager
Minimum Requirements:
Grade 12 / MatricCompleted Degree / Diploma in Information Technology (NQF 6 or higher) ORA+, N+, MCSE 2016 or MCITP2+ years’ experience in:
Networking, VOIP, FortiGate Firewalls, WS 2012/2016/2019 R2, DNS, AD, DHCP, DC, WSUS, Roaming Profiles, Group Policy,
Print Server, Win 10 & Win 11Exposure to Office 365 and MS Office 2016 – 2021, Enterprise Anti-Virus softwareBasic understanding of:
PRTG Network monitor, VEEAM Backup Server, ESXi 5.0/5.5. Freshdesk Ticketing System, TeamViewer and Anydesk VMWare and HyperV Configuration, Installation and Administration
Virtualization and/or FortiGate Certification (advantageous)Literacy in MS Outlook and ExcelOwn reliable and insured transport, with a valid Driver’s license; able and willing to travel
Responsibilities:
Responsible for ensuring effective quality management of the IT infrastructure, Network, Website, RIS, and PACS systemsResponsible for ensuring effective relationship building with internal and external stakeholders by participating in communication sessions and regularly follow-ups on relative IT issues and prioritiesResponsible for ensuring effective systems maintenance of IT infrastructure, Network, Website, RIS and PACS systemsReviewing data integrity, audits of data and testing systems on a continuous basisResponsible for ensuring system changes or enhancements are implemented to optimize system capabilityAbility to meet deadlinesEnsuring user efficiency by educating and training users on all IT systemsGeneral PACS Administration tasks on a day-to-day basisAny ad-hoc duties
Position Specific Requirements:
Able to work overtime, afterhours, weekends, public holidays and be on a weekly call (due to the industry / sector)Able and willing to travel
(Knowledge, skills and attributes) Competencies:
Problem-solving, analysis and judgementFocused, Confident and energeticVerbal and written communicationWork under immense pressurePunctual and Ethical behaviourSelf-motivated and Time ManagementSolid and Logical troubleshooting skillsQuick Customer responsivenessOrganizational awarenessAbility to multitask an...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTc1MTUzNDY/c291cmNlPWd1bXRyZWU=&jid=1751291&xid=397515346
Invalid date
1
SavedSave
Load and unload cargo.Deliver goods to customers.Record cargo deliveries.Refuel and clean vehicle.Report road incidents.Follow traffic laws.Inspect truck and record issues.Follow accident procedures.Keep an activities log and log hours.Report mechanical problems to maintenance personnel.Plan routes.Get goods to the client on time.Maintain a positive attitude with customers.Keep driver license up to date.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYyOTEzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1150126&xid=1109_62913
Invalid date
1
SavedSave
Main purpose of the Job:To ensure current customers have the right products and services, identify new markets and customer leads, and identify prospective. customers.
Requirements: • Minimum of 3 - 5 year’s sales experience preferably within FMCG• Basic cooking ability – demos and presentations to customers • Able to conduct formal presentations and communicate effectively • Extensive customer relationship skills • Valid Driver’s license is essential and flexible to travel
Qualifications • Qualification in Sales and Marketing• Degree/ND in Food Technology or equivalent Knowledge & Experience• Achievement focus• Planning and organising ability • The energy to drive service excellence • Emotional intelligence, integrity, flexibility, resilience, accountability, and innovative thinking
Key Responsibilities: • Plan sales calls to ensure a value-added approach • Learn and apply customer classifications • Plan on building market share across all categories • Drive and achieve ingredients volumes/ budget • Drive and achieve casings volumes / budget • Drive and achieve FHG merchandise and equipment volumes/ budgets • Conduct weekly demos, and casings tests at platinum target customers• Build on and research product and industry knowledge • Work on promotional activity as per guidelines required • Build customer relationships and ensure service effectiveness • Analyse competitor activity and market trends and feedback on market intelligence • Submit weekly sales and ADAPT reports by the required deadline • Proactively look for new business and market opportunities • Manage sales administration and other duties as required • Deliveries carried out to company standard where appropriate • C-Track in line with company standards • Ensure that stock levels are monitored
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzk0ODQ5MjMwP3NvdXJjZT1ndW10cmVl&jid=1681960&xid=1394849230
Invalid date
1
SavedSave
Our client in the Automotive Industry based in East London is currently looking to employ a Maintenance Artisan.
An awesome career opportunity awaits!
Requirements:
Matric / Grade 12.N4 in Mechanical / Electrical Engineering – Trade Tested or similar.5 years’ experience in a factory maintenance environment.Computer literacy is a must.Ability to learn fast and be independent.Excellent leadership and organizational skills.Excellent verbal and written communication skills.Experience in Computerized Maintenance Management Systems preferred.Own transport is essential.
Responsibilities:
Ensuring Preventative Maintenance is carried out according to schedules for both mechanical and electrical.Frequently check stock levels for all spares/materials and order in time.Assisting the Maintenance Manager in periodic trend analysis of breakdowns and expenditure with recommendations for continual improvement.Involvement in daily emergencies and urgent work requests.Completion of basic preventative maintenance.Ensuring 5S System and safe working standards are always adhered too.Keeping the Maintenance Manager informed of abnormal or critical situations and seeking advice on matters outside the Planners knowledge or authority.Ensuring maintenance procedures and documentation complies with relevant Quality Assurance standards and Safety Standards.Electrical installations and PLC’s.Mechanical installations.General buildings and all utilitiesComply with OHS Act Regulations and other Legislation.Involve with all new projects etc.Accurately carry out maintenance schedules for production machinery and services (Electrical and Mechanical).Carry out lubrication schedules.All work must be performed safely according to all safety regulations.Speedily rectify breakdowns and after hours call outs.Weekly shift and stand by duty to be performed as per roster.Adhere to Company HSEE policy.Perform shift and standby call out duties.Working overtime when required as agreed by Plant Engineer.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDAwODc3MDU3P3NvdXJjZT1ndW10cmVl&jid=1490653&xid=1000877057
Invalid date
1
SavedSave
Our client in the Eastern Cape is seeking a Technical sales manager with at least a BSc Chemistry, Chemical Engineering, Polymer Science or similar and a minimum of 15 years experience in technical sales in the oil and gas or petrochemical industries. Must have good knowledge of solvents and waxes, recycling and renewable resources. You will maximize sales potential, develop and manage customer relationships, develop customer value proposition, assist with development of a plan for product development, formulate and execute a sales strategy, be the technical and professional authority on company products and markets.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDI0Njk3Mz9zb3VyY2U9Z3VtdHJlZQ==&jid=1188915&xid=20246973
Invalid date
View More
Back To SearchGumtree Safety Tips
1.Meet in a public space to see the item and exchange money.
2.Never send your item before receiving the money.
3.Never send or wire money to sellers or buyers.
Looking to Sell?
Whether you are selling your car, old cell phone or laptop, learn how much your item could be worth with our Gumtree Pricing Guide.
