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Web CHAT Customer Service Advisor - BPO (Office)

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General Details

Location:

Higgovale, Cape Town

Advertised By:Agency

Company Name:ABC Worldwide

Job Type:Full-Time

Description

Our client is looking for Web CHAT Customer Service Advisors to work in OFFICE

Requirements

Web CHAT experience REQUIRED in:

1-year unbroken service in an International Industry or
1 year in a Financial Insurance Industry or
Strong customer service experience / Retail

Must have Grade 12

Must be SA Born citizen

Must be credit and crim clear

Must have worked in Customer Service Environment before

Training can be up to 12 weeks (paid training)

9-hour shift

Must be available immediately

https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDM5OTQ5NjM2P3NvdXJjZT1ndW10cmVl&jid=1295980&xid=2039949636

Id Subtitle 1121423552

ABC Worldwide

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About the role We’re looking for a number of talented Hosting Platform Engineers to help us build, manage and scale our customer content hosting platforms. If you love all things Internet, HTTP, -rwxr-x-r-x, IaC and open source in general, you could find a meaningful opportunity at xneelo. If you are after autonomy, mastery and purpose, come and chat with us. If you find a powerful sense of achievement in putting your skill and personal strengths into action to deliver customer value through world class Web application hosting platforms, then we really want to chat to you. Location: Remote or Cape Town, South AfricaTime zone: UTC to UTC+3 Requirements We have two areas of need: Ensure ongoing performance, scalability and features of the current large scale hosting platform.Build our next generation Web hosting platform. The strengths and experience of what we’re looking for will largely be common across both these areas: Extensive experience in largely open source based infrastructure systems management.Able to communicate clearly and concisely, particularly should things not go quite according to the system availability plan.Skilled at proactively and hugely reducing the likelihood of the aforementioned plan situation - think SRE and avoiding data loss no matter what.Adept at systems thinking, modern IT infrastructure approaches (eg. Infrastructure as code) and applying devops practices to infrastructure management.Gets the difference between “done” and “97% done” and the potentially significant costs of the latter.Experience in Web hosting at scale will be an advantage. Our current tech stack and tooling includes Debian Linux, Puppet, Ruby, Jenkins, Apache, Nginx, Proxmox, Openstack, Ceph, Terraform, Docker, Elastic, Gitlab, Yodiz and more. Experience with a reasonable number of these will be important. Even more important is your ability to use these and similar tools to innovate, solve complex IT infrastructure problems and to do this as a strong team player. Ensuring our current hosting platform continues to play a pivotal role in creating raving fan customers remains a challenging objective and puts even the most seasoned systems engineer through their paces, giving them a strong sense of purpose in their role. Building our next generation hosting platform will appeal to those who already have good skill and experience in modern infrastructure approaches and have not yet had the chance to see these skills really put to work in building large scale environments, with the highest quality and performance outcomes at play. This is an opportunity to get involved on a significant project while still in the formative stages. We are looking for talented engineers for these roles and sal... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MjA0MTA4NjM/c291cmNlPWd1bXRyZWU=&jid=371078&xid=620410863

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Who we are: An award-winning PR, Talent and Influencer Marketing company in the entertainment sector with offices in Cape Town and Los Angeles. Work with high-profile artists and celebrities including supermodels, stars of the big and small screens, musicians and sports people from around the world. Who we are looking for: An Account Manager with strong experience in the PR/Advertising industry with at least five years’ experience in the Communications/Advertising industry and a good network of contacts. Project management, Reporting and Analytics will be a critical part of this role, alongside managing inter-agency relationships. The candidate must be based in Cape Town. What you will do: Client relations: ongoing working relationship with brand manager/marketing manager and inter-agency partners to ensure execution of requirements on brand strategy and communicationsHave the ability to manage multiple stakeholders, both internal and externalMedia planning: overseeing and managing the implementation of a PR calendar according to brand strategyInfluencer marketing: Create, manage, and implement influencer content calendar/s according to brand strategyIdentify, recruit, and establish relationships with influencers relevant to our clients brands and campaignsScouting and casting new influencer talent across various African marketsMaintain ongoing communication with influencers, fostering trust and collaborationNegotiate terms, fees and deliverables with influencers to secure partnershipsDraft and execute influencer contracts and agreementsCoordinate campaign logistics, including content creation, posting schedules and product shipmentsEnsure that influencers adhere to campaign guidelines and deliver content as per the agreementReview influencer-generated content for brand alignment, quality, and compliance with guidelinesResearch and Reports: compiling reports applicable to industry trends, analyse campaign performance metrics, including engagement, reach and ROI What you must have: Previous experience in a similar account management and brand communications roleAt least five years solid experience with traditional external PRA proven track record designing and implementing PR/content distribution (Influencer) campaignsA keen interest in entertainment and culture, especially from an African perspectiveKnowledge of the South African media landscapeExperience generating contentA proven track record of driving resultsOrganised and methodicalAn eye for detail and an ability to see the big pictureAbility to juggle multiple projects, prioritise, meet deadlines and communicate effectively https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTcxOTkzOTExP3NvdXJjZT1ndW10cmVl&jid=1596437&xid=1171993911

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Maintenance Technician/Millwright required for a reputable water treatment company based in Cape Town, Western Cape Requirements : Min Five years’ experience as Qualified Millwright (Red Seal) having undergone apprenticeship or equivalent training with accredited institution.Wireman’s license would be an advantage or studying towards obtaining it.Five years relevant experience in maintenance of large electrical and mechanical installations. Must have a strong mechanical /electrical background and be able to trouble shoot accurately and quickly.Five years relevant experience in SCADA and PLC control systems as well as field control instrumentation.Strong computer literacy in Microsoft Office software packages.Minimum Code 08 valid driver’s license. Must be prepared to drive long distances and sleep out when necessary.Must perform standby duties and be able to respond promptly.Be medically fit and as this position will be required to execute maintenance projects for Clients that have mandatory vaccination policies in place, the successful candidate would require to be COVID-19 vaccinated.Proven record of satisfactory prior performance.Good communication skills Responsibilities: Ensure application of and adherence to the Maintenance Information system (Service Manager) and ensure all assets are clearly marked and controlled with Asset Register.Attend to break-downs and prioritize jobs promptly.Plan & perform routine Preventative and Corrective maintenance and repairs of the electro-mechanical equipment in a professional and cost-effective manner, timeously.Apply sound human resource principles, administration and control procedures in order to meet performance objectives.Ensure safety and housekeeping meets the standards as set out in terms of the Occupational Health and Safety Act at high level and comply with all applicable ISO system requirements and ensure continual improvement of these systems.Ensure that specified, approved and contractual required stock levels are kept.High standard of Monitoring and Reporting on electro-mechanical plant condition.Assist with pricing, tendering and implementation on new electrical, mechanical and civil installations Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise. https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzc0OTc3MzU1P3NvdXJjZT1ndW10cmVl&jid=1691465&xid=1774977355

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