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Sales Agent - Residential (B2C)

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General Details

Location:

Higgovale, Cape Town

Advertised By:Agency

Company Name:ABC Worldwide

Job Type:Full-Time

Description

This person will report to the Team Leader - Sales.

PURPOSE OF THE ROLE: The Sales Agent will be responsible for selling Fibre and Wireless connectivity products primarily to the Residential market. The role also requires actively calling on potential new clients such as pole hosts, residential estates and other communities. An important aspect of the job is maintaining good customer relationships, accurate communication and excellent product knowledge.

Key Performance Areas would include, but are not limited to:

Calling on residential customers in the region to sell the Company’s Fibre and Wireless products, including signing up of pole hosts and residential
Answering incoming sales calls and process
Achieving personal monthly sales objectives and KPIs as set by
Maintaining the Company’s customer base via effective account management
Growing the Company’s customer base via identification of new opportunities and converting those opportunities into new
Tracking and reporting key personal sales metrics on a daily
Meticulous lead generation and sales pipeline
Meticulous management of tickets and
Conducting desktop feasibility studies and site surveys for customers (Fibre/Wireless).
Ensuring strict adherence to all SOPs and other internal processes &
Capturing customer information, orders, invoices, compliances and all related information accurately on
Attending and assisting with marketing events where
Actively communicate of key competitor
Embodying the highest levels of professionalism, integrity, honesty, and adherence to company policies and
Effectively following-through of all tasks assigned by
Always portraying the company to stakeholders in a positive

The successful candidate must have the following experience/skills: -

Minimum 2-3 years Sales and Technical experience (Telecoms/IT space).
Proven sales
Ownership – able to take responsibility, troubleshoot problems and work with
Ability to work under pressure and comfortable operating in a fast-changing
Able to cultivate trust and credibility and maintain strong working
Relationship building
Good negotiation and deal closing skills.
Excellent communication and presentation
Self-management & time management

Education Requirements:

Grade 12 is required

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Id Subtitle 1121891090

ABC Worldwide

Selling for 2+ years

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