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Desktop Support
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1 year ago2650 views
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General Details
Description
Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.
Participate in varied computer platforms in multi-layered client server environment. Train and guide staff hardware and software usage. Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.
Primary Responsibilities for the Role
- Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.
- Ensure desktop computers interconnect seamlessly with diverse systems.
- Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.
- Recommend and implement upgrades on systems to ensure longevity.
- Assess functional needs to determine system purchase specifications.
- Identify and repair hardware and network connectivity issues.
- Establish VPN access for all remote users.
- Assist in technical upgrading and maintaining of entire desktop systems.
- Support in testing and deployment of new applications and systems.
Minimum Qualification and Experience Requirements
Education & Qualification
- Grade 12/ Matric Certificate
- CompTIA A+ or equivalent
- CompTIA N+ or equivalent
- ITIL Foundation
- MCP or equivalent
- MCSE, MCSA Windows 10, MCSA 365 or equivalent
2- 4 years practical service
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MzQwNzM1P3NvdXJjZT1ndW10cmVl&jid=1281752&xid=5340735
Id Subtitle 1114477341
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Adapt IT
Selling for 2+ years
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KEY COMPETENCIES
Have excellent problem-solving skills to identify any issues or problems and assess the severity of the problem, determine an appropriate approach to solving problems, develop plans for implementing solutions etc.Have good verbal and written communication skillsHave a high level of client service orientationBe self-driven and have high energy levelsBe organized and assertiveBe a logical thinkerBe able to work independently with a high level of responsibility
KEY PERFORMANCE AREAS
Support the production environment, upgrade, security management, disaster recoverySetup and configure the Production, SIT and Dev environmentsImplement and maintain associated system configurationsProvide support function to internal teams and clientsExtensive troubleshooting experience with software solutionsEnsure that communication channels are established with all clients at a technical levelInvestigating production related queries as raised by business or external partiesEnsure that adequate testing has taken place before implementing new systems or changes to existing systemsEnsure that periodic tests are executed at the DR siteEnsure that failover procedures are documented and kept up to dateEnsure that all technical documentation is maintained and product enhancements periodically reviewedEnsure effective monitoring systems and the building of tools, dashboards and automated processes to empower the product and organizationalTest any new system releases / upgrades from Development or Service ProvidersEnsure that a testing schedule and procedure is availableSystem Maintenance (Production and Test)Be the SME for the hosted service
RESPONSIBILITIES
Strong written and spoken communication skillsAnalytical and logical problem-solving skillsProvide support to customer via excellent written and spoken skillsProvide process enhancements and recommendationsResponsible for recurring system changes on the environmentsProvide solid technical foundation to/across all of our customer environmentsProactively manage the customer environmentsEnsure that all incidents are logged and effectively managed, resolved and escalated if necessaryIdentify trends across customer base and feedback observations and assessmentsRevision of technical documentation and specifications as part of troubleshooting process and contributing to the Knowledge baseDetailed investigation and analysis of incidents which might include, but is not limited to:
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Position Overview:We are seeking a skilled and experienced Dental Equipment Technician to join the team. As a Dental Equipment Technician, you will play a crucial role in maintaining and servicing dental equipment to ensure optimal functionality and performance. The ideal candidate should possess a strong technical background in dental equipment, excellent problem-solving skills, and the ability to work independently.Responsibilities:Equipment Maintenance and Repair:
Perform routine maintenance, inspections, and repairs on various dental equipment, including dental chairs, X-ray machines, sterilizers, suction systems, and handpieces.Diagnose equipment malfunctions, identify root causes, and implement appropriate repairs and adjustments.Follow manufacturer guidelines, technical manuals, and safety protocols for equipment maintenance and repair procedures.Conduct regular calibration and testing of equipment to ensure accuracy and compliance with industry standards.Keep detailed records of equipment maintenance, repairs, and service history.Troubleshooting and Problem-solving:
Customer Support:
Interact professionally with dental professionals, office staff, and customers to address their equipment-related inquiries and concerns.Provide technical support and guidance over the phone or in-person to help customers troubleshoot minor equipment issues.Advise customers on equipment upgrades, preventive maintenance schedules, and potential improvements to enhance equipment performance and longevity.Deliver exceptional customer service by demonstrating expertise, responsiveness, and a commitment to customer satisfaction.
Inventory Management:
Monitor and maintain an inventory of spare parts, tools, and equipment necessary for repairs and servicing.Coordinate with suppliers or vendors to order replacement parts and ensure their timely delivery.Keep accurate records of inventory levels, usage, and costs related to equipment repairs and maintenance.Collaborate with the procurement team to source cost-effective parts and equipment while maintaining quality standards.
Compliance and Safety:
Adhere to all applicable regulations, guidelines, and safety protocols governing the repair and maintenance of dental equipment.Stay updated on industry advancements, technological developments, and best practices in dental equipment maintenance and repair.Participate in training programs, workshops, and seminars to enhance technical knowledge and skills.
Qualifications:
High school diploma or equivalent (required); additional technical certifications in dental equipment repair (preferred) and/or electrical/electronic knowledge in the medical industry.Proven experience as a Dental Equipm...
https://www.ditto.jobs/job/gumtree/3135165375?source=gumtree
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To support engineering, deployment and commissioning activities of the radio telescope in the Karoo.
Key Responsibilities:
Investigating support issues reported on site.Coordinating tests, fault finding and tracking down of cross-subsystem issues.Supporting user requests for data and trend analysis.Fixing minor bugs in the deployed software where possible.Engaging with different subsystems to identify problems, perform system integration tests, support commissioning tests on site.Deploying and maintaining development infrastructure.Deploying software subsystems on production systems and manage/monitor site deployments.Documentation and project management input as required.Training of operators and commissioners on the software subsystems.Lab integration tests of subcontractor deliverables with the software systems; feedback/inputs to subcontractors.Assist in developing and performing integrated tests to test the full software subsystems on lab machines before deploying to Karoo systems.Configure, install and troubleshoot operating system software and server hardware.Configure and manage subsystem network.Monitor and maintain performance of servers.Mentor software site support Engineers.Make technical decisions, propose improvements.Assume full responsibility of subsystem networks routing, switch, fabric and operating system administration.
Minimum Requirements:
ND (Comp Sci) with 11+ years; orTech/ B.Sc. (Comp Sci) with 10+ years; or B. Eng / B.Sc. Hons (Comp Sci) with 9+ years; or M.Eng / M.Sc. (Comp Sci) with 7+ years; or PhD / D. Eng with 5+ yearsExperience in: Technical software development, testing or support experience.Testing, deployment, commissioning, release and support of large scale projects.Test-driven development and integration testing techniques, methodologies and frameworks; and supporting systems.Understanding of networks routing, switch fabric and operating system administration.Modern software collaboration tools such as Github, Containers, Google Drive, JIRA etc.Continuous integration, testing and deployment techniques and tools.Linux operating systems and networking.Python programming language is beneficial.
Additional Requirements:
Ability to work independently and be a good team player.Ability to participate and thrive in a collaborative environment.Troubleshoot issues methodically.Keen attention to detail.Good knowledge of and experience in software testing and quality assurance.Some experience in Python and software development....
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QUALIFICATIONS NEEDED
Eng, B.Sc. or BTech degree in Electrical/Mechatronic/Electronic Engineering or equivalent
NECESSARY EXPERIENCE & INDUSTRY ACCREDITATION / KNOWLEDGE
Min 2 years’ experience within industry, specifically FMCG, dairy, pharmaceutical etc.Sound technical ability and hands on approachDemonstrated technical problem solving and continuous improvement
KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Responsible for the production equipment and line availability for formulation, fill and finishEstablish world class best practice and implement changes to achieve these in the above-mentioned areasResponsible for scoping and execution of engineering projectsResponsible for the management of equipment availability to the siteProvide guidance and support for commissioning and operational qualification / re-qualification of equipment / systemResponsible for environmental and safety aspects within these functionsResponsible for maintenance of inventories at optimum level (availability of spare parts and operating supplies)Continually strive to deliver solutions through teamwork that ensures continuous improvement through innovative solutionsAchieving / maintaining of the facilities and processes in full compliance with the current regulations and guidelines - both local and internationalParticipating in project teams and supporting other relevant organizational departmentsRelationship building abilityProduction support for electrical modules, including electrical wiring harnesses and electronic components: ensuring correct components are loaded to each order and resolving issues that may arise during productionValidation updates to electrical modulesMaintaining components and BOMs assigned to within the electrical teamInterface with the Electronic vehicle control systemSupport the Engineering Manager in all phases of evolution and customization of products (including design, qualification, industrialisation, and engineering support during production)Support the Production in the development and/or updating of verification plans, test procedures and test environments related to the evolution and customization of productsParticipating in project teams and supporting other relevant organizational departmentsEnsures compliance in accordance with (Medicines and Related Su...
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Who we are: An award-winning PR, Talent and Influencer Marketing company in the entertainment sector with offices in Cape Town and Los Angeles. Work with high-profile artists and celebrities including supermodels, stars of the big and small screens, musicians and sports people from around the world.
Who we are looking for: An Account Manager with strong experience in the PR/Advertising industry with at least five years’ experience in the Communications/Advertising industry and a good network of contacts. Project management, Reporting and Analytics will be a critical part of this role, alongside managing inter-agency relationships. The candidate must be based in Cape Town.
What you will do:
Client relations: ongoing working relationship with brand manager/marketing manager and inter-agency partners to ensure execution of requirements on brand strategy and communicationsHave the ability to manage multiple stakeholders, both internal and externalMedia planning: overseeing and managing the implementation of a PR calendar according to brand strategyInfluencer marketing: Create, manage, and implement influencer content calendar/s according to brand strategyIdentify, recruit, and establish relationships with influencers relevant to our clients brands and campaignsScouting and casting new influencer talent across various African marketsMaintain ongoing communication with influencers, fostering trust and collaborationNegotiate terms, fees and deliverables with influencers to secure partnershipsDraft and execute influencer contracts and agreementsCoordinate campaign logistics, including content creation, posting schedules and product shipmentsEnsure that influencers adhere to campaign guidelines and deliver content as per the agreementReview influencer-generated content for brand alignment, quality, and compliance with guidelinesResearch and Reports: compiling reports applicable to industry trends, analyse campaign performance metrics, including engagement, reach and ROI
What you must have:
Previous experience in a similar account management and brand communications roleAt least five years solid experience with traditional external PRA proven track record designing and implementing PR/content distribution (Influencer) campaignsA keen interest in entertainment and culture, especially from an African perspectiveKnowledge of the South African media landscapeExperience generating contentA proven track record of driving resultsOrganised and methodicalAn eye for detail and an ability to see the big pictureAbility to juggle multiple projects, prioritise, meet deadlines and communicate effectively
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Job DescriptionThe Head of Environmental, Social and Governance (ESG) is responsible for developing and overseeing environmental, social and corporate governance policies and procedures across our existing and growing portfolio of 11 renewable energy projects. The projects are required to be socially and environmentally sustainable and comply with nationally and internationally recognized best practices.
The role reports to the Chief Executive Officer and will work closely with internal and external stakeholders to achieve the policy goals of the company in regards to ESG best practice and standards.
Responsibilities:The Head of ESG will manage, monitor and optimise the ESG performance of the company’s renewable energy assets. A key focus willbe the overall monitoring of ESG across the entire portfolio, ensuring best practice is applied and consolidated review is reported up to AIIM inrespect of its IDEAS Fund as shareholder and other stakeholder groups as needed.
Responsible for the development and implementation of EIMSenvironmental and social management system (ESMS) and ESG andHealth and Safety Policies and Procedures.Provide technical expertise on key issues related to environmental and social impact assessment and on sustainability risks in the design, preparation, implementation and supervision of projects in the portfolio taking into consideration best industry practices and standards.Manage and conduct environmental and social safeguarding due diligence across the portfolio and new projects as they arise.Identify all key potential social and environmental impacts and risks and ensure that their magnitude and significance are well understood and appropriately mitigated.Ensure that the whole management team understands the applicable ESG policies, guidelines and project-specific requirements, and has the necessary commitment and capacity to manage social and environmental impacts and/or risks ? Conduct consultations with stakeholders in accordance with relevant policies and guidelines and be responsible for reporting on such.Report on and disseminate good practices and generated knowledge.Assisting with ESG due diligence to assess compliance with UNPRI, Equator Principles, IFC Performance Standards, IFC EHS and Sector Guidelines, ILO and other relevant standards for potential new projects and acquisitions.Supporting the team unlocking positive ESG impacts.Reviewing the ESG aspects of projectsAssisting specialists with project implementation and contractual compliance in respect to the ESG obligations.Site visits to the various project locations.Preparation of investor reports and responses to ad-hoc investor/shareholder ESG queries.ESG data management and analysis .Training of the companys team members and oth...
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