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Associate Applications Engineer
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2 years ago2198 views
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General Details
Location:
Advertised By:Agency
Company Name:People Dimension
Job Type:Full-Time
Description
Duties:
- You will be working with our customers to define and deliver SOLIDWORKS solutions on time and within budget, whilst ensuring the maximum levels of Customer satisfaction.
- You will provide our customers the highest quality technical support on queries relating to SOLIDWORKS and SOLIDWORKS PDM with its associated infrastructure, troubleshooting to find the optimal solution via the telephone, email or ‘one to one’ using collaborative Internet support services.
- You will actively contribute to the creation and delivery of on-line content such as Blogs, Technical Documents and Webcasts.
- You may also be asked to provide training, online, at our premises or on site. Training the customers on the use of SOLIDWORKS and related products.
- Any additional duties / tasks as required by your support manager.
Minimum Requirements:
Formal Education & Certification
- You will possess a higher-level qualification, Eng, NDip, or be able to demonstrate suitable previous experience, in Mechanical Engineering or another relevant technical field
- MCSE: Data Management and Analytics certificate (not mandatory but beneficial)
- MCSA: SQL Server 2016 database development certificate (not mandatory but beneficial)
Knowledge & Experience
- Experience in CAD, preferably SOLIDWORKS but not limited to
- 2 Years relevant working experience
- Basic PC Hardware Concepts, Technology, and Installation
- Basic PC Troubleshooting
- Strong problem solving and analytical skills
- Experience in SOLIDWORKS (not mandatory but beneficial)
- Customer services (not mandatory but beneficial)
Personal Attributes
- You will possess excellent communication skills, verbal and written and be a good listener
- Capable of working independently and in a team
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Id Subtitle 1085325309
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People Dimension
Selling for 2+ years
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To apply, please send your CV to liza-nelle@personastaff.co.za
     Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy
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SECTOR: Engineering & Technical
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