FRONT DESK / RECEPTIONIST

FRONT DESK / RECEPTIONIST is a professional who is the first point of contact for all customers of a business. They greet customers, answer phones, receive and deliver mail, and assist with maintaining and ordering office supplies.

Stain Digital And Imaging, A company based in New Centre Johannesburg, We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Front Desk / RECEPTIONIST responsibilities include:

1, Keeping front desk tidy and presentable with all necessary material

2, Greeting and welcoming desks as they approach the front desk

3, Answering questions and addressing complaints

4, Post on our 3 updates on our 3 social media accounts daily

5. Invoice all orders regularly

6. Ensure that all our social media accounts are updated daily regardless

• Maintain security and safety procedures

• Maintain professional appearance of reception, lobby and meeting rooms

• Maintain adequate stationery and kitchen supplies

• Assisting walk in customers.

• Capturing of information.

• Sign for Deliveries.

• In charge of the Petty Cash Box.

• Filing of invoices

Responsibilities:

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Greet and welcome guests

Answer questions and address complaints

Answer all incoming calls and redirect them or keep messages

Receive letters, packages etc. and distribute them

Prepare outgoing mail by drafting correspondence, securing parcels etc.

Check, sort and forward emails

Monitor office supplies and place orders when necessary

Keep updated records and files

Monitor office expenses and costs

Take up other duties as assigned (travel arrangements, schedules etc.)

Invoice all orders regularly

Ensure that all our social media accounts are updated daily regardless

Requirements and skills:

Proven experience as front desk representative, agent or relevant position

Familiarity with office machines and solutions (e.g. sending email, printer etc.)

Knowledge of office management and basic bookkeeping

Proficient in English (oral and written)

Excellent knowledge of MS Office (especially Excel and Word)

Strong communication and people skills

Good organizational and multi-tasking abilities

Problem-solving skills

Customer service orientation

High School diploma; additional qualifications will be a plus

Salary :

R 3800– R4600 per month

Interested: Email: Headoffice@staindigital.com

Whatsapp your CV : 0735588137 OR 0780249884