Digital Account Manager

Happy Friday is a TTL agency with a diverse portfolio of clients, and we are looking for someone who is enthusiastic about managing multiple campaigns and clients all whilst keeping an eye out for opportunities that together as a team, we can turn into more exciting work. You will be working from home, so it is important that you are comfortable to work alone, whilst remaining motivated. As a key part of Client Service, you will connect with the team daily, and be actively involved in strategy, creative and planning discussions.
Reaching KPI’s is key and creating exciting and memorable work is what makes our agency tick. We are small but agile, and our clients trust in our ability to meet tight deadlines, whilst never compromising on all round quality.
This role is the perfect opportunity for someone who is ready to get stuck into their own brands, and really develop and grow the accounts and client relationships. With a strong focus on both digital and branding the accounts vary from telecommunications to manufacturing.
REQUIREMENTS
Minimum three years agency experience
Excellent digital knowledge and proven campaign experience *This is a priority
Excellent branding knowledge
Excellent project management skills
Strong client service experience
Proven track record of working with high profile, blue-chip clients
Must be able to liaise with clients on all levels and build solid relationships
Committed to achieving results
Commercially savvy and strong financial management skill
Excellent written proposal and presentation skills
Passion for people
Creative flair
Proactive thinker and problem solver
Responsibilities:
Manage medium to large campaigns
Manage client briefs and ensure delivery of KPI’s
Work closely with creative team to ensure smooth delivery
Financial management and budget control
Identify possible opportunities to up sell and cross sell
This is an opportunity for someone who really wants to get involved at all levels to build our clients’ brands and businesses, and ultimately our agency. We are looking for someone who is especially passionate about what they do, and who will easily fit into our team.