Business Relationship Manager

As business relationship manager, more commonly known as an account manager in agency terms, your key role will be to build the relationship between client and the agency. Services on offer predominantly Below-the-Line, integrated into Digital and Social Media campaigns
Your chief KPI will be to enhance and secure the existing partnership and to become an indispensable asset in building and growing the business relationship.
Responsible for managing multiple projects through the understanding and liaising with clients to define the deliverables with regards to brand and business objectives, in the context of brand management and holistic customer experience, be it promo's, content plans, digital touchpoints including LSM, within time and within budget, to exceed clients' expectations. You will be working as a team with the Digital Channel & Content Manager to achieve brand growth.
Experience:

TTL Ad Agency experience (BTL in particular) in Client Service is a pre-requisite - 3 - 5 years relevant experience is a pre-requisite for consideration
Your experience would include working across multiple brands - in a fast paced environment
A proven track record of successful Project Management
What you need to know:

An excellent understanding of all things relating to Marketing and Communications, in particular the Digital field
Project Management expertise of the highest order - delivering multiple projects on time, within client brief and time-frame
Must have a conceptual mind-set, with a clear understanding of great design in a print and digital context
NB:      You must have hands-on experience of handling your own production
REQUIREMENTS
Matric qualification is essential
A tertiary qualification in advertising/marketing/branding
A Diploma in Project Management would be advantageous
Ability to understand brief from Client - and communicate brief accurately to agency resources
Strong administrative abilities - fast, accurate and to the point
Accurate cost-estimating skills to incorporate into project planning.
Knowledge of CHASE - updated daily and accurately
Must have a valid drivers licence and own reliable car