Associate Process Analyst

Our client is looking for a full-time Associate Process Analyst. Are YOU it?Our client is a dynamic and vibrant player in South Africa’s financial services industry. We’re passionate about financial services and the good it can do. In the digital era, people are collaborating, co-creating, and sharing like never before. Consumers want to take charge and customise every part of their world to meet their needs. We’re applying these same principles to financial services to create products that better meet our clients’ needs. Our needs-matched life insurance is a first in the industry – it’s made just for you at the start, and changes as your life changes.What you’ll be doing if you get the job:As a member of our team, you will be responsible for business process management and improvement.Who’ll you report to:You’ll be based within our Enterprise risk and Innovation division at our head office in Sandton, Johannesburg, and you’ll report to our Head of Enterprise Architecture, who is accountable for our Enterprise Architecture functions.Your knowledge: - Strong verbal and written communication skills. - Understanding of business processes - Understanding of the organisation of a company - Data analysis - Analytical with good communication and interpersonal skills - Life insurance business processes - Data analysis - Microsoft officeYour duties will include: - Analysis and documentation of business processes - Testing and QA of business processes to ensure efficiency and productivity - Define business process and activity SLAs - Liaise with management to continuously evaluate business processes and eliminate inefficiencies - Liaise with business analysts and give input to business process design and modelling. - Responsible for efficient business process monitoring and execution - Administer user privileges and security - Administer team systems- Maintain process catalogue - Audit processes to make sure they are executed according to the design - Manage access control standards and processes - Report and data analysis - Security model - Process monitoring - Business domain models Your Qualifications and experience - Grade 12 or equivalent (Essential) - Relevant tertiary qualification. University degree is preferable - Minimum 2 years’ experience in this disciplineYour package and growth prospects:They offer a competitive pay-package and, as a growing player in a major financial services sector, excellent scope for future growth