Claims Operations Manager

You will provide strategic direction and overall leadership in the total, large and complex Short Term Insurance Moto and Non-Motor Claims process. You will be responsible for achieving optimal levels of efficiency of claims operating procedures so that the highest standard of quality and customer service is maintained. 

Requirements:

• Matric - With Mathematics
• RE
• NQF 5 in Short Term Insurance 
• Degree in Law or Risk preferred
• Class of Business
• Must be FAIS compliant
• 12-15 years of relevant work experience within Short Term Insurance Claims validations and settlement for both personal and commercial lines motor and non-motor.
• At least 8 years of Managerial experience at an Insurer or Risk Carrier. 
• Experience required in process engineering, strategy development and implementation, budget management, policy wording, claims guidelines and risk acceptance.
• Specialist-level technical knowledge and understanding of relevant short-term insurance policy wording required.