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Lucy Botha
Selling for 13+ years
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Kendrick Recruitment is seeking an experienced and proactive Assistant Reservations Manager to join a luxury property group in Cape Town. This role combines hands-on travel design, team supervision, systems governance, and commercial accountability, ensuring operational efficiency, service excellence, and consistent brand delivery across all markets.✨ Key Responsibilities Travel Design & Guest Experience* Research, design, and curate high-end itineraries for B2B and B2C guests* Support Travel Designers in crafting seamless, guest-focused journeys across all properties* Maintain expert knowledge of all destinations and third-party products* Review complex or high-value bookings for operational feasibility and guest alignment* Identify upsell and cross-sell opportunities* Approve discretionary discounts within authorised thresholds and ensure internal compliance* Step into full managerial capacity in the absence of the Head of Reservations* Collaborate closely with Operations and other teams to ensure seamless guest experiences* Book domestic and international flights and third-party services* Manage peak period inventory strategically, considering logistics and operational constraints Experience, Qualifications & Competencies* Demonstrated experience in a comparable leadership role within luxury hospitality, safari, or high-end travel* Excellent written and verbal communication skills* Proven track record in delivering accuracy and attention to detail* Motivated and determined to meet and exceed sales and performance goals* Demonstrated excellence in proactive customer service* Strong negotiation, planning, and organisational skills* Creative, initiative-driven, and solutions-focused* Team player who shares knowledge and learning with others* Professional with a positive and approachable attitude* Ability to build and manage relationships with diverse clients and cultures* Proficiency in Microsoft Office Suite (Outlook, Excel, Word)* Genuine passion for luxury travel* Flexible to work varying hours as required* Knowledge of Res Request, Safari Portal, and HubSpot advantageous Interested candidates are invited to submit their CV to Lucy@kendrickrecruitment.com to apply for this opportunity.
12d
Hoedspruit
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Financial Manager | Housing Estate | Hoedspruit Kendrick Recruitment is seeking a detail-oriented and experienced Financial Manager for a housing estate in Hoedspruit. This role will oversee all financial operations of the estate, ensuring accurate accounting, compliance, and financial reporting, while supporting operational efficiency and strategic decision-making. Key Responsibilities Financial Operations & Accounting• Manage all customer and supplier accounts, ensuring accurate and timely payments• Process payments and requisitions as approved• Perform reconciliations and maintain the asset register• Prepare monthly VAT201 submissions• Draft the annual budget with input from the Financial Director and Estate Manager• Monitor Capex and operational budgets, updating budget-to-actual spreadsheets• Provide monthly financial reporting and feedback in accordance with Board requirements• Issue clearance figures and certificates⚡ Electricity & General Estate Administration• Manage monthly electricity invoicing and meter readings• Maintain building deposit spreadsheets• Incorporate rule and MOI changes into the estate’s governance documents and register updates post-AGM/SGM• Assist the Estate Manager with AGM documentation and other administrative arrangements• Standby every third weekend to respond to queries, delegating tasks and ensuring timely follow-up Qualifications & Requirements• Diploma or degree in Financial Management or minimum 5 years’ relevant experience• Proficiency in MS Word and Excel; knowledge of Pastel General Accounting preferred• Knowledge of HOA management beneficial• Strong human relations and communication skills• Strong analytical, organisational, and problem-solving abilitiesThe ideal candidate is a proactive, reliable, and professional individual capable of managing the estate’s financial operations while maintaining clear communication with stakeholders and supporting the overall efficiency of the estate.
14d
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