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Boesman
Selling for 2+ months
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Active Ads1
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We are seeking a dedicated Customer Service Representative to join our team. In this role, you will act as a liaison, providing detailed product/service information, responding to customer inquiries, and resolving issues with precision and efficiency.Customer Service Representative ResponsibilitiesHandle large volumes of incoming calls and generate sales leads.Identify and assess customer needs to achieve satisfaction.Build sustainable relationships and trust through open and interactive communication.Provide accurate, valid, and complete information using appropriate methods and tools.Meet personal and team sales targets and call handling quotas.Resolve customer complaints, offering suitable solutions and alternatives within set time limits, and follow up to ensure resolution.Maintain records of customer interactions, process customer accounts, and file documents.Adhere to communication procedures, guidelines, and policies.Go the extra mile to engage and delight customers.Customer Service Representative skills and qualificationsHigh school diploma or equivalent.Training will be offered, No Experience NeededDemonstrated ability to achieve sales quotas.Strong phone contact handling skills and active listening abilities.Customer-oriented mindset with an adaptability to different personality types.Exceptional communication and presentation skills.Capacity to multi-task, prioritize, and manage time effectively.Call 012 448 4852 or alternatively WhatsApp 067 761 8853
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