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boerboel
Selling for 10+ months
Total Ads17
Active Ads2
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17Total Ads
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We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Call Center Representative Responsibilities:Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Building lasting relationships with clients and other call center team members based on trust and reliability.Utilizing software, databases, scripts, and tools appropriately.Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.Contact 010 448 4258 or alternatively WhatsApp 067 761 8853 for more information.Call Center Representative Requirements:High school diploma or equivalent.Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.Understanding of company products, services, and policies.Ability to ask prying questions and diffuse tense situations.Strong time management and decision making skills.Adaptability and accountability.Training and induction will be conducted, no experience needed
4d
City Centre
1
Our company is seeking Call Centre staff to work in our busy offices. Working as a member of our Call Centre team, you will answer incoming customer telephone calls, answer questions, resolve issues, and sell additional products and services.Call Center Agent Job Responsibilities:Obtains client information by answering telephone calls; interviewing clients; verifying information.Determines eligibility by comparing client information to requirements.Establishes policies by entering client information; confirming pricing.Informs clients by explaining procedures; answering questions; providing information.Maintains communication equipment by reporting problems.Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.Updates job knowledge by studying new product descriptions; participating in educational opportunities.Accomplishes sales and organization mission by completing related results as needed.Kindly Call 087 510 9902 or alternatively WhatsApp +27 67 761 8853 for further information.Call Center Agent Skills / Qualifications:Verbal communicationListeningPeople skillsInformingCustomer focusCustomer serviceAttention to detailProfessionalismMulti-tasking
15d
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