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Casa Milner is a nine-bed modern centric guest house based in Milnerton, Cape Town. A Guest Service Supervisor position has become vacant. The position is suitable for individuals who are willing to stay in (occasionally or full-time) and are flexible to work certain weekends and public holidays.1. Job SummaryTo oversee the daily operations of the guest house by ensuring by ensuring:Exceptional service delivery to guests;Resolving complex guest issues; Leading and motivating the Guest Service Team;Maintaining efficiency and cleanliness of the guest house; and Improving the occupancy rates and profitability of the guest house.2. Job Requirements This is a hands-on position requiring a mature individual with the following qualities:Passion for hospitality and ability to confidently deal with diverse guests;Stamina to work long hours per day (at times);A team-player with the emotional capability to manage staff;3. Key Responsibilities Guest Services: Handling all reservations and enquiries including communication through emails, phone calls and text messaging. Liaising with the booking platform partners and Travel Agencies.Staff Supervision and Training: Scheduling of staff and allocating of work responsibilities as well as monitoring their performance and discipline. Assist in training and induction of new staff.Housekeeping: Ensure the cleanliness of the guest house. This may include assisting the housekeeping team in the cleaning of rooms, pool and premises. Kitchen Operations: Oversee daily kitchen operations and prepare breakfast and/or dinner for guests. Inventory Management: Monitor inventory of food and other supplies including sorting and storage.Stakeholder Relations: Maintain relations with various service providers including plumbers, electricians and handymen.Reporting: Provide feedback to senior management, and maintain meticulous records of daily payments and expenses of the guest house. 4. Education / Skills RequiredA minimum Grade 12 and/or Tourism Certificate.Preferably two (2) years’ experience in the tourism/hospitality industry as a Supervisor.Exceptional communication skills in English, both verbal and written.Computer literacy (e.g. writing and responding to emails, typing in word).Culinary abilities and a deep understanding of cooking techniques in a hotel / guest house setting will be an added advantage.Great supervisory and team management skills are essential.Interested individuals, who meet the above requirements, can email their CVs to jobs@casamilner.co.za. Correspondence will only be limited to shortlisted individuals. Should you not hear from us with fourteen (14) days from the date of the advert, kindly consider your application unsuccessful.

16d

Other

R 19,500,000

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Beauty and productivity moulded in one unique opportunity, with potential beyond imagination. Situated on the foothills of the majestic Langeberg Mountains on the rainy side of the mountain range, on the very popular R60, between Ashton and Swellendam in the Western Cape, you will find this gem. The opportunities are abundant, really the full spectrum of country living – potential in the hospitality industry, overnight accommodation cottage/s, making your own wine and providing your own produce on any scale you are comfortable with. Even a micro-brewery, distilling Gin etc. is an opportunity that can be considered. A very interesting and diverse cactus forest, previously used in a model photoshoot and even Cactus Pears which will provide the first harvest soon. Gabled Manor House: (340 SQM): Built in 1933 and extensively restored and extended during 1996 with two large verandas overlooking the Langeberg Mountains. Complete with cosy farm kitchen, 4 bedrooms 3 of which are en-suite, two lounges and a reception room. Between the kitchen and four car garage is a large shady braai area. Manager’s House: (140 SQM) 3-Bedroom, one bathroom, Open plan Kitchen, Dining room, Lounge. Mountain Cottage: (120 SQM) 2-Bedroom, 2-Bathroom, Open plan Kitchen, Dining Room, Lounge, Plunge pool filled by Mountain ‘leiwater’, 100% Off-grid Solar. Five Labourers’ Cottages. Big Shed: (540 SQM) with tremendous opportunities If you can dream it, you can do it! Unbelievable potential from farm restaurant, microbrewery, wine making, too many options to mention. New Shed: (340 SQM) Currently vacant but it was a happy home for a number of vintage cars! There are two massive storage dams which are filled by rain water from the vast catchment area, during the rainy season. Situated in a high rainfall area! The house hold water is shared water (2 days in every 8 days) from a crystal clear mountain spring. The pump house and extensive irrigation systems supply life-giving water, more than enough for current needs. All water sources are registered with the authorities. The farm has 18Ha of Wine Grapes, producing an average of 150 Tons of Grapes per year and they brag with noble varieties like Cabernet Sauvignon, Chenin Blanc, Sauvignon Blanc, Merlot, Chardonnay, Mourvèdre , Grenache, Viognier and Colombar. Not to mention the latest varieties of Cactus Pears (Prickly Pears with-out thorns) which can be used as cattle feed. More than 5Ha cleared for animal pastures. Total irrigated area covers more than 40Ha! Go-Green or go home! The farms electricity is supplied by a 50 KVA solar system sufficient electricity for the current usage, the way to the future of self-sufficiency.

6mo