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Debt Collection Call Centre / Branch Manager

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Purpose of the RoleThe purpose of this position is to lead, control and optimise the day-to-day operations of a high-volume debt collection call centre, managing approximately 40 call centre agents and team leaders.The successful candidate will be a seasoned debt-collection professional with strong operational, people-management and commercial capability, exceptional communication skills in both English and Afrikaans, and a proven ability to drive performance, compliance and results in a demanding collections environment.Key Responsibilities Include but Are Not Limited ToLeading, managing and supervising a team of approximately 40 call centre agents and team leadersProviding firm, consistent and professional oversight of staff performance, conduct and productivityManaging daily call centre workflows and ensuring all collection, quality and compliance targets are metImplementing and enforcing strategies to improve recovery rates, productivity and debtor engagementConducting performance reviews, coaching, mentoring and ongoing staff developmentEnsuring strict adherence to company policies, procedures, code of conduct and regulatory requirementsAnalysing operational data, call statistics and financial performance indicators to support informed decision-makingWorking closely with senior management to align operational execution with business objectivesOverseeing branch and office management to ensure a professional, disciplined and efficient working environmentIdentifying operational inefficiencies and implementing best-practice debt-collection methodologiesAssisting with recruitment, training and onboarding of new collection staffManaging escalations and resolving complex or sensitive debtor matters professionally and decisivelyEnsuring full compliance within the debt-recovery framework, client mandates and service-level standardsCriteriaProven management experience within a Debt Collection or Financial Call Centre environment is mandatoryCandidates without direct debt-recovery experience will not be consideredPrior experience in legal debt collection or working alongside attorneys / law firms handling collections will be a strong advantageDemonstrated experience managing and supervising large teams in a structured, target-driven environmentFully bilingual in English and Afrikaans at a high professional level verbal and written (non-negotiable)Strong leadership presence with the ability to manage, motivate and enforce standards consistentlySolid financial, operational and business acumen with the ability to interpret performance dataConfident, professional and authoritative communicator at all organisational levelsHigh levels of integrity, a https://www.jobplacements.com/Jobs/D/Debt-Collection-Call-Centre-Branch-Manager-1251582-Job-Search-02-07-2026-00-00-00-AM.asp?sid=gumtree

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Bo-Kaap

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JOB DESCRIPTION Designing, setting up, and executing jobs to customise softwareExecuting software upgrades to new versions and releasesIntegrating vendor products across platformsUtilising complex installation techniques and proceduresApplying appropriate software maintenance fixesAcquiring and installing new softwareGenerating, tuning, configuring, and upgrading system softwareModifying existing software and/or creating software for specific business needsDesign, implement, and manage backup and disaster recovery solutions for critical systems (Veeam, Ceph, Spectrum Protect, Flash Copy etc.)Design, implement & manage Virtual Tape LibraryProviding technical support in the installation and maintenance of productsProviding technical support with multi-vendor integration at all levels, e. (communication gateways, data and file servers, overall management and linking networks)Provide Tier 3 support and troubleshooting for complex systemPerforming software product evaluation, including planning, installation, testing, and technical support for the applicationsImplementing and using capacity management toolsDeveloping a database to maintain statistics for various hardware and software componentsMonitor system health, network performance, and system logs for proactive issue detectionImplement and manage security policies, access control, and encryption protocols across all serverConduct security audits, vulnerability assessments, and ensure compliance with industryJOB REQUIREMENTSQualification:Tech IT with 13+ years; OREng/B.Sc Hons IT 9+ years; OR Experience:9 years of relevant experience includes:System Administrator oriented role, preferably in a high-performance computing environment Knowledge:Linux system installation, configuration and administrationOperating systems (Windows, Linux, Ubuntu, )Security (intrusion detection, data backup/recovery)Scripting (Python, C C++ Programming Language)Databases (SQL )Hardware (server hardware, storage systems and other related components)Infrastructure-as-code (e.g., Ansible, Puppet, Chef)Distributed monitoring and alerting (e.g., Prometheus, Grafana, Elastic)Distributed logging (e.g., ELK stack)Deployment (e.g., MaaS, FAI)Virtualisation and containerisation (e.g., Openstack, proxmox, DockerContinuous integration (e.g., Jenkins, Buildbot, Github Actions)Distributed Storage (e.g., Ceph, Lustre, MinIO)Knowledge of high-performance computing infrastructur https://www.executiveplacements.com/Jobs/S/Senior-Systems-Administrator-1262977-Job-Search-02-16-2026-10-27-45-AM.asp?sid=gumtree

Executive Placements

Bo-Kaap

Senior Cloud DevOps Engineer (JHB/Stellenbosch)

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ENVIRONMENT:A cutting-edge AgriTech company seeks the technical expertise of a Senior Cloud DevOps Engineer to help manage the cloud infrastructure that powers its SaaS platform for the Agricultural sector. Working closely with the Development and Data teams, you will help ensure seamless deployment, continuous integration, and overall system reliability. Youll be responsible for automating processes, enhancing scalability, and ensuring that applications are performant and secure. The ideal candidate should preferably have a Degree in Computer Science/Mathematics/Engineering or similar qualification with a strong understanding of networking, security, and cloud infrastructure management. You will also need skills in AWS, Heroku, and familiarity with services like ECS, EC2, RDS, S3, CloudFront, and Lambda, Docker & Kubernetes. If you enjoy building and maintaining robust infrastructure, love solving challenging problems, and are passionate about ensuring smooth operations, this role is for you! DUTIES:Infrastructure Management: Design, implement, and manage infrastructure solutions using AWS services for scalability and reliability.CI/CD Pipelines: Build and maintain continuous integration and deployment pipelines using GitHub Actions or similar tools.Containerisation: Manage containerised applications using Docker, ensuring consistency across environments (Nix and Windows).Deployment & Monitoring: Deploy applications on platforms like AWS, Heroku, and Kubernetes. Set up monitoring and alerting systems (e.g., Prometheus, Grafana, or CloudWatch).Automation: Automate repetitive tasks and processes, reducing manual intervention and improving deployment efficiency.Security: Implement security best practices, including setting up firewalls, intrusion detection, and system hardening.Performance Optimisation: Monitor system performance and work with the Development team to improve the efficiency and scalability of applications.Database Management: Assist with RDS Postgres database management and help explore potential use of MongoDB or other NoSQL solutions.Backup & Recovery: Set up and maintain backup and disaster recovery plans for critical infrastructure.Collaboration: Work with Developers to troubleshoot production issues, implement fixes, and ensure smooth code releases.Cloud Cost Optimisation: Analyse cloud infrastructure to identify opportunities for cost optimization.Documentation: Create and maintain comprehensive documentation for infrastructure, processes, and configurations. REQUIREMENTS:Qualifications –Preferably a Degree in Computer Science, Mathematic https://www.executiveplacements.com/Jobs/S/Senior-Cloud-DevOps-Engineer-JHBStellenbosch-1263483-Job-Search-02-17-2026-21-00-16-PM.asp?sid=gumtree

Executive Placements

Bo-Kaap

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"data recovery" in Western Cape

data recovery in Western Cape (55 results)

Results for data recovery in "data recovery" in Western Cape in Western Cape