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1
We are looking for an enthusiastic individual to join our team as a Marketing Assistant (starting date: 1 February 2024)In this role, you'll collaborate with the marketing manager to maintain the brand identity of two companies and contribute to the development, creation, and implementation of marketing tasks. With at least 2 years of experience in a similar role, you'll provide essential administrative support to the marketing manager and the sales/ops team. You need to be hard-working, professional, creative, organised and be able to effectively work on your own and within a team.In addition:Plan and execute marketing campaigns.Develop a content calendar monthly.Schedule posts monthly for multiple branches.Candidate must know how to create accurate, compelling copy and develop content ideas.Keep up to date with trends and can produce high-quality, creative, and engaging TikTok videos, Reels and Stories.Meta Ads Management experience is advantageous.Monitor messages and comments on social media.Perform regular website audits and maintenance, keeping the brand message current and relevant.Provide ad-hoc support for all marketing events, launches and exhibitions.Monitor and evaluate Google Ads campaigns.Maintain the marketing department’s documentation.Obtain quotations and submit for approval to marketing manager.Compile monthly reports.Set up and manage listings on TripAdvisor, and Google Business Profiles.RequirementsCandidate must possess a qualification in marketing, communications or any related creative field from a registered institution. Attention to detail is essential.Have the ability to listen to and interact confidently with others.Be MS Office proficient.Have confidence working on digital platforms.Excellent written and interpersonal communication skills.Excellent spelling and grammar.Experience in Adobe Creative Suite is advantageous but not essential.Experience in using Mailchimp and Everlytic is advantageous.Candidate should be committed, pay attention to details, think on their feet, communicate well, and consistently demonstrate respect for others.Possess a valid South African driver’s license and own transport.To be considered for this opportunity, please provide published evidence showcasing your writing skills and content creation.Please note that we can only respond to suitable candidates, if you don't hear from us within 14 days, please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzUzNTA3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1759267&xid=1320_53507
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1h
1
Our client is looking for a Front Office Assistant to join their Game Reserve in the Grahamstown area.
Duties & Responsibilities
Manage& ensure the smooth operation of all aspects of Front Office/Central Reception.
Perform duties of a receptionist
Manage and maintain a high quality of service and physical standards of the Front Office, laundry, buildings, vehicles, and equipment.
Ensure daily timesheets and monthly time books are maintained and updated consistently.
Liaise directly with all Lodges to discuss the day’s events and any special requests.
Manage staff & initiate disciplinary and grievance procedures when necessary.
Create, maintain, and enhance effective working relationships.
Liaise between lodges, staff & network / IT support. Report any faults, follow up on jobs done & issue feedback.
Basic IT support.
Perform some duties within the Safari shop:
Safari Shop stock order and control.
Ensure the safari shops are stocked, neat, and tidy at all times.
Accurate accounting and pricing of safari shop items.
Accurate stock takes procedures including monthly reports.
Assisting Camp Managers when required with any guest delight events end/or requirements.
Requirements:
Applicants must be in possession of a valid driver’s license & have a minimum of 2 years’ experience in a relevant or related field.
Knowledge of Excel, ResRequest & a relevant reservations system.
SECTOR: Tourism
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTYxMi9IQQ==&jid=1750587&xid=E.L001612/HA
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7h
1
My client, a UK based online tour operator specialising in mid and long-haul markets, is currently recruiting for a Customer Liaison & Service Executive
with previous experience
in the Travel industry, to join their dynamic team based in Stellenbosch.
Requirements:
Grade 12 coupled with at least 2 years experience in the Travel Industry
Working knowledge of Dophin and Hermes an advantage
GDS experience ESSENTIAL
Previous Travel Industry Experience B2C
Ability to organise, prioritise and manage own workload efficiently to tight deadlines
Computer literate (Microsoft Word, Outlook, Excel, Google Drive and using web browsers)
Excellent written and oral communication
Exceptional customer service skills
Ability to remain calm working in a highly pressurised environment
A pro-active team player
Capable of always remaining approachable, friendly, and inspiring
The Role & Key Responsibilities:
Managing customer complaints and queries across several internal and external communication channelsPrioritise and action own workload to meet internal and external deadlines
Acknowledge and resolve customer complaints in a timely and helpful manner to resolve complaints successfully
Responding promptly to customer enquiries both verbally and in writing, whilst being concise and accurate
Maintaining a positive, empathetic, and professional attitude toward customers always whilst conveying the Company or third-party position in the matter.
Maintaining records of customer interactions, comments, and complaints
Liaising and coordinating with colleagues or third parties as necessary
Communicating with customers through various channels
Sending cruise and flight travel advisories to customers and logging them on our systems.
Actioning flight tax increases and communicating these with the customers and completing flight related system queries.
Provide feedback on the efficiency of the customer relations process and highlight any issues to ensure standards are maintained and adjustments made to processes if required.
This is a FULL-TIME office-based position, where you will be required to work a 40-hour week, Monday to Friday. In return, a competitive salary is on offer and the opportunity to work for an international, dynamic company.
SECTOR: Travel & Leisure
https://www.placementpartner.co.za/wi/application_form.php?id=helderbergpersonnel&VacRef=SW004317/ML2&source=gumtree
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6d
1
We
are looking for an energetic Assistant Guest House Manager to join our
dynamic front of house staff at Pure Guest House.
We require someone to assist our Guest House team with the
required guest relations and to live in the guest house 24/7.
Inherent Requirements:
Degree or equivalent in Hospitality ManagementWorked at Least one year in a similar Guest
HouseCertificate in First Aid/Fire Fighting/Health
and Safety, would be advantageousBackground in Front Office and ReservationsBackground in Restaurant would be advantageousCovid-19 vaccination mandatoryValid Drivers LicenseFluent in English Fluent in German would be advantageous
Experience and skills:
The ability to remain calm and professional
when under pressureStrong interpersonal skillsExcellent verbal and written skillsMust be professional and a team playerSustainable quality and attention to detail
Main Responsibilities:
Prepare and serve breakfastSupervise Housekeepers and GardenersGuests check-in and check-outGuest feedback reporting (TripAdvisor,
E-mails, etc.)Concierge services (Booking of restaurants, transport,
etc.)Follow and enforce all Health and Safety
processes and procedures whilst maintaining the privacy of all guestsLiving in the Guest House
We are looking forward to reviewing your application
to annabel@lynx-collection.com
3d
1
Energy Capital & Power, Africa’s leading investment platform for the energy sector, is looking for two delegate sales executives to be based at our Cape Town office amongst others, who will be responsible for building and maintaining client relationships.Job description:A delegate sales executive is responsible for gathering sponsorships and delegate sales for our events, and for implementing the project strategy set by the Head Office, they will also be responsible for the sale of tickets to international conferences and events. This is a telesales role that involves selling to high-level executives in a particular industry.Requirements:University graduates with a sound knowledge of international, business and economic affairsPrior experience in sales is preferred but not compulsory.Perfect command of both written and spoken English.Fluency in a second language, preferably Portuguese, French or Spanish, is a plus.Commercial and business acumen.Outstanding personal presentation.Excellent organisational, networking and interpersonal skillsSelf-starter, functioning well within a team environment while being capable of working independently.Must demonstrate problem solving and communications skills.Ability to manage multiple accounts while seeking new opportunitiesCapable of adapting to new cultures and changing environments.Proficiency in Microsoft Office, HubSpot and Trello
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzUyNjEwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1750274&xid=1320_52610
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6d
1
Utilise your sales charm and first-hand knowledge of African destinations as you provide exceptional customer services to clients as the next Safari Consultant sought by a dynamic travel tech company in Durbanville. Working alongside an energetic and enthusiastic group of people, you’ll help create everlasting memories for clients offering luxury, tailor-made safaris as they experience travel in the amazing continent of Africa. The ideal candidate will have a proven track record of achieving monthly targets and conversion rates, achieving high service levels, and acquiring and maintaining client and supplier relationships. You’ll also require a tertiary qualification in travel and tourism with five-plus years’ work experience in the tourism industry specifically selling African safaris and experience in a sales environment dealing with direct consumers. You must have solid knowledge of various software systems - Tourplan, CRM, Google workspace with strong knowledge of African destinations, logistics and properties.Duties:Manage the entire client interaction from enquiry to post-travel.Share your first-hand knowledge of African destinations with potential clients.Prepare exceptional quotations and itineraries matching clients’ expectations and budget.Manage the entire booking process with a high level of attention to detail.Invoice and collect client payments.Ensure all travel documents are accurate and of the highest standard.Provide top-level customer support at all stages - before, during and after travel.Meet all monthly sales targets.Go the extra mile to ensure exceptional customer service and a wow factor to all clients.Manage all internal systems and procedures efficiently and effectively.Requirements:Qualifications –Tertiary qualification in travel and tourism.Experience/Skills –Five-plus years’ experience in the tourism industry specifically selling African safaris.Five-plus years’ experience in a sales environment dealing with direct consumers.Knowledge of various software systems - Tourplan, CRM, Google workspace.Strong knowledge of African destinations, logistics and properties.Driven sales and customer service skills.Attributes:Excellent written and verbal communication skills.Superior interpersonal and organisation skills.Ability to meet deadlines, accept challenges and work under pressure.Capable of self-management and self-actualisation.Highly flexible with ability to work in a fast-paced and dynamic environment.Diligent, high degree of perseverance and attention to detail.Strong problem-solving skills.While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.Comments:When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note y
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzUyOTE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1751683&xid=1320_52914
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6d
1
Travelinfo is looking for a dynamic account executive to join their team. All you need is the ability to use your good people and writing skills and travel industry experience to establish and maintain client database information for travel agents.Responsibilities:Ensuring travel operators information is 100% correctRenewal of client accountsPromotion of clients’ products and servicesEstablishing and maintaining a good relationship with clients and agentsClient visitsSkills required:Own car and valid driving licenceMatric essentialTravel qualification advantageousPrevious travel industry experience essential (i.e. retail, wholesale) – minimum four yearsBasic knowledge of Microsoft (Word, Excel, etc)Enthusiastic person with good written and verbal communication skillsGood work organisation, time management skills and ability to work under pressureAble to work quickly, methodically, highly accurate and able to concentrate for long periodsAbility to build good interpersonal relationships and ability to work as part of a teamTarget driven - ability to renew travel advertising contracts (negotiating skills)Ability to deliver quality work and be proactive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzUzMTg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1754710&xid=1320_53185
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6d
1
HEAD OF RETAIL SALES
Century City
R 600 – 780 K
Join this luxury safari travel company and take responsibility for overall execution and drive the retail strategy, ensuring growth in sales and focus on guest service. Responsibility:Manage Sales Managers across multiple global offices and collaborate with the Guest Service Team to deliver world class service to guests at all phases of the customer journey.
Bachelors degree in Hospitality Management, Business Administration or related, and 8 years experience in hospitality industry, with a focus on safari products and sales.
East Africa experience preferred.
Please Quote Ref: A2878
Please respond by forwarding your CV to Angela via Gumtree indicating your Present/ Last salary on your email.
Salary: R600 – 780 KJob Reference #: A2878Consultant Name: Angela Woolf
6d
1
TRAVEL SALES OPERATIONS CONSULTANT
Century City
R 20 - 25 K
Join this leading safari / lodge company.Responsibility:Be responsible for handling operational aspects of sales at all stages of the booking process, from quote stage through to client travel. Check availability of properties, compile options to present in quotes based on client requirements, check invoicing, pre-travel confirmations and update systems.
Experience in, and knowledge of East Africa safaris and sales advantageous.
Previous experience in the travel industry essential.
Please Quote Ref: A2863
Please respond by forwarding your CV to Angela via Gumtree indicating your Present/ Last salary on your email.
Salary: R20 - 25 KJob Reference #: A2863Consultant Name: Angela Woolf
6d
1
EAST AFRICA SALES SPECIALIST
Century City
R 35 K + US$ incentive
Join this leading international safari / lodge company and be responsible for sales and guest services for the international market. Responsibility:Handle all communication from initial enquiry, advising and consulting to find the best itinerary and guest service at pre/ during / post – travel.
5 years’ experience selling East Africa Safaris and clear criminal record is essential.
Fully COVID vaccinated preferred.
Only candidates with East Africa Safari experience will be considered.
Please quote ref: A2866
Please respond by forwarding your CV to Angela via Gumtree indicating your Present/ Last salary on your email.
Salary: R35 K + US$ incentiveJob Reference #: A2866Consultant Name: Angela Woolf
6d
1
SALES SERVICE CO-ORDINATOR
R 15 - 18 K
Century City
Join this leading safari company and be responsible for handling the administrative aspects of agent sales. Responsibility:Support the Sales Specialists, check property availability, confirm all services, check invoices match costs in quote systems and reconfirm travel bookings.
Matric, clear ITC and criminal record; and previous Safari experience is essential.
Fully COVID vaccinated preferred.
Please quote ref: A2865
Please respond by forwarding your CV to Angela via Gumtree indicating your Present/ Last salary on your email.
Salary: R15 - 18 KJob Reference #: A2865Consultant Name: Angela Woolf
6d
1
SALES CONSULTANT
Century City
R 30 - 35 K + US$ incentive
Excellent opportunity with a leading safari company.
Responsibility:Experience with selling safaris is essential. Duties include responding to agent requests, booking procedures, providing suggestions on itinerary design, routing, logistics, upselling, and offering additional information as needed.
Matric, a clear criminal record and a willingness to be COVID / Yellow Fever vaccinated for travel purposes required.
Please quote reference: A2864
Please respond by forwarding your CV to Angela via Gumtree indicating your Present/ Last salary on your email.
Salary: R30 - 35 K + US$ incentiveJob Reference #: A2864Consultant Name: Angela Woolf
6d
1
A well established Private Game Reserve in the Western Cape requires a qualified and experienced APU to work in the Anti-Poaching department. Only candidates with all necessary qualifications and certificates will be considered.
Requirements:
At least 10 years experience in a similar security position
Minimum 5 years management position
Must have security background
Competencies in carbine rifle, handgun and shotgunResponsibility:To patrol company’s properties at random time day / night
To alert top management when security is at risk. (animals / guests in danger) Flood / fire etc.
To report any wrong doing during the shift
To patrol the fences daily
To implement the health and safety regulations
At night, to patrol around all buildings and vehicles
At night to secure the main entrance by locking the gates
To motivate and train the security staffSalary: RMarket Related
6d
1
A well-established Tourism company requires a Junior Horse Ranger to join their team.
Standard Requirements
FGASA Level 1 and previous experience working with horses and guests.
Responsibility:Guest Horse Back Experience
Have the horses ready at-least half hour before the Trail Ride
Meet the Guests at the designated departure area
Explain the safety around horses and other animals.
Wear a helmet and ensure the guests are wearing a helmet at all times during a Trail Ride
Keep Communication open to ensure Guests are comfortable
Answer as far as possible all the questions that a guest might have, no matter how trivial the question might seem
Ensure the guests safety at all times and do not expose the guests to any situation that might place their lives in danger or make them feel uncomfortable
Always carry a fully charged radio in case of an emergency
Assist the guests in having a memorable African experience and to try educate them on how important our wildlife heritage is and how important it is that we all stand together and protect it. Salary: RMarket Related
6d
Groups Consultant – Inbound
CPT Southern Suburbs – Strictly Office based
R20 - 23k pm (Neg. on experience)
Criteria:
·
Minimum
3 - 5 years exp. as an Inbound Groups Consultant
·
Product
knowledge essential – 3–5-star Hotels/Lodges across Southern Africa – Namibia,
Botswana, Zimbabwe, Zambia
·
Responsible
for all functions – Must have experience doing quotes
from start to finish - Groups
Itineraries, from quoting to invoicing.
natalie@careerdynamics.co.za
6d
1
Job description Responsible for providing reservations and sales to the direct market both locally and internationally (excluding USA).Responsible for providing an efficient and personalised reservations and sales service to the direct market and the trade for Lekkerwater Beach Lodge which is a lodge located in South Africa. Responsible for yield management of Lekkerwater Beach Lodge.Formal education and experience required Minimum of a Matric certificateTertiary certificate in travel-related field desirableFive years relevant experience in a similar environment Skills and attributes Service orientated.Must have sense of urgency. An awareness of the impact of quick turnaround of quality responses.Ability to work fast and accurately.Good interpersonal skills and is able to handle confrontation.Sound commercial awareness and the ability to think out the box.Ability to multitask and work under pressure.Sales driven.Self-motivated.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzg0MjRfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1149308&xid=1320_8424
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2y
Tourism based company looking for vibrant; friendly and service orientated personnel.Staff Neededx4 Tour Guides:* Knowledge around wine and farms in Stellenbosch area is preferable. Looking for dynamic friendly presentable people persons to interact with guests and inform them about the area. * Must reside close to Helderberg area, stellenboschx4 Tractor Drivers/operators: Dynamic friendly and presentable candidates. Must have:* Driver Licence * PDPRequired* Bilingual; English & Afrikaans * Must reside close to Helderberg area, stellenbosch* Applications must include a current picture; drivers Licence; & or PDP; notice period.Send applications to: wvalentine10@yahoo.com
8d
1
The digital field marketing centre of excellence is project-centric team responsible for the execution of defined services that supports hotels, brand and continent with necessary digital marketing and operational tactics across Europe, Middle East and Africa.The project lead – centre of excellence role will be responsible for workflow management to ensure completion of defined activities, projects and initiatives including, but not limited to, destination marketing campaigns, paid social campaigns, email marketing, SEO, and content management.Core work activities Project/workflow management Creates and/or adapts processes to improve inefficienciesAttend meetings and record decisions, assigned tasks and next stepsBreak projects into tasks and set timeframes and goalsCreate and update workflowsPrepare and provide documentation to internal teams and key stakeholdersMonitor project progress and address potential issuesCoordinate quality controls to ensure deliverables meet requirementsMeasure and report on project performanceAct as the point of contact for all internal participantsIdentify opportunities to improve workflow managementCreate and maintain master project trackerAssist with the allocation of tasks across the team based on capacity Relationships and processes Develop knowledge and work with Marriott international teams to improve turnaround and SLAs to hotels.Manage relationship with key vendors to drive scalability of efforts and implementation consistency and platform development-oriented at better tracking/conversionWhere appropriate, develop, support, and implement new processes and track output to improve efficiency for the team.Additional responsibilities Attends and participates in all relevant internal and external meetings.Informs, updates, and provides information to managers and co-workers in a timely manner.Presents ideas, expectations, and information in a concise, organized manner.Uses problem solving methodology for decision making and follow up.Maintains positive working relations with internal teams and department managers.Manages time effectively and conducts activities in an organized manner.Performs other reasonable duties as assigned by manager. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.REQUIREMENTS Diploma in project management or related field or equivalent certification from higher education advantageousWork experience as a traffic coordinator, project coordinator, or similar roleKnowledge and experience with project management software (e.g., Asana, Trello
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE3MTMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248601&xid=1320_17130
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2y
Operations Admin assistant to start immediatelyA busy growing business requires
an Operations assistant, Must be go getter, Must be able to work under
pressure as our our is a busy high pressured office. The person must be well spoken, friendly, professional and hard working. Any
of the below will be an advantage,
Word,Excel,Outlook,Facebook,Instagram,drivers license and being Tech
savvy. Salary approximately R 4500 negotiableLiving in the Athlone and surrounding areas. Kindly send the below information via Whatsapp to 0652717859.Name and SurnameArea you reside inDriver LicenseSalary expectationsImmediately AvailablePlease note, we DO NOT want any CV'S attached, we will request CV's in interviews.
9d
New Vacancy: Assistant Primate ManagerThe Jane Goodall Institute SA - Chimp EdenSalary: Basic + Live InPlease send your CV and relevant documentation To nanti@janegoodall.co.za and pauline@janegoodall.co.zaWe are looking for a SA Citizen or resident to assist the primate care manager with the overall management, operation and care of all the chimpanzees residing at Chimp Eden. Duties will include: Assisting with the day to day managment and long term health and well-being of the chimpanzees. This will include diet/nutrition, enrichment, integrations and veterinary care, as well as assisting in the development and maintenance of operational plans, the preparation of chimpanzee care manuals and protocols, and training of staff members to coordinate best practices in the care and management of Chimp Eden’s chimpanzees. Requirements: * Grade 12 * Diploma or Degree in Nature Conservation / Zoology / Primatology* Valid Driver License* At least 2+ years experience working with primates* Microsoft Office experience* Knowledge of Proctocols and Regulations* Excellent organisational skills* Experience in staff and line management* Pay attention to detail* Ability to communicate and follow Direction* Must be Covid vaccinated* Ability to work outdoors in extreme weather patterns, including heat, humidity and heavy rain.* Must be comfortable wearing PPE, such as gloves and masks for an extended period of time.
11d
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