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The Gorge Private Game Lodge & Spa
5
star boutique lodge in the heart of Oribi Gorge, KZN South Coastis
looking for an exceptional person to join our dynamic team
Primary Functions:
full front office functionsback
office – ordering; accounts; admin responsibilitiesstock takesguest
relationshousekeeping
checks
Experience Required:
minimum
3 years working experience in similar environmentmust
have 5 star hospitality experience
Essential Skills & Qualifications required:
creative person keen eye & attention to
detaillove housekeepingfunctions & special
events experiencerelevant
tertiary qualificationknowledge
& experienced with Innkeeper softwarepositive,
happy, friendly, confident, clear voice for answering the phonesexcellent
verbal & written communication skillsexcellent
attention to detailexcellent
arithmetic abilitycomputer
literate MS Word; Excel & Outlookparticipative
& contributing team playermust
be self-motivated & resourceful
Package:
salary
R6000 – R6500accommodation
provided with electricity & water included7
rest days per month15
days annual leave p.a.
17d
3
SavedSave
Front Office & Reservations Assistant:·
Guest Services; check-in & out procedures·
Work out rates and packages·
Upselling·
Promote activities that are offered·
Good telephone etiquette ·
Inform all departments of reservation changes &
special requests·
Knowledge of Innkeeper Software Maintenance Co-Ordinator:·
Co-ord of maintenance ·
Prioritising maintenance projects·
Planning ahead of maintenance to be done
throughout the lodge·
Make sure all materials are available for any
projects Housekeeping Co-ordinator:·
Lodge general areas cleanliness ·
Assist and supervise housekeeping·
Make sure laundry is running efficiently·
Make sure all housekeeping supplies are
available ·
Make sure all areas and guest rooms are up to
standard General Skills:·
Strong problem-solving abilities·
Very competent with figures & spreadsheets·
Lead by example·
Team player·
Must be conscientious·
Extremely neat, tidy and organized·
Maintain a professional approach ·
Impeccable attention to detail·
Must be able to following instructions Creative, loves housekeeping and cleanlinessTertiary & Experience:·
Relevant Degree or Diploma·
Housekeeping and maintenance experience 3 – 5
years·
Skilled & experienced with reservations
system·
At least 3 year working experience at 5-star
properties·
Excellent computer & software skills Personal:·
Fully bilingual·
Strong operational and leadership skills·
Excellent communication skills·
Focussed, creative and passionate about the
hospitality industry·
An excellent track record with contactable
references·
No bad habits e.g. smoking/drinking/other·
Applications
to be emailed to: accounts@thegorge.co.za
21d
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