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Client Service Manager (Refrigeration industry)

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A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : Commercial Refrigeration Solutions / Client ServiceBASIC SALARY : Market RelatedSTART DATE : A.S.A.P / ImmediateREQUIREMENTS:Minimum qualification Grade 12Relevant tertiary qualification will be advantageRefrigeration knowledge will be an advantageMinimum of 5 Years experience in a customer-service environmentMinimum of 3 Years experience in a supervisory/management roleIT knowledge and capability: Microsoft Office (Word, Excel, PowerPoint, and Outlook)Experience in Sage Evolution an advantageWillingness to work standbyExcellent communication skillsGood interpersonal skillClear and professional articulation when answering customer callsEnjoy working in a team environmentPositive attitude and ability to work against deadlines, proactively solve problemsAble to work under pressure DUTIES: Management:Responsible for customer after-sales services.Define performance KPIs for the team and track performance.Administer, finalize, and approve overtime on a weekly basis.Keep track of recalls by technicians, customers, and cabinet types on a weekly basisrecord reasons and corrective actions.Promote teamwork within the department and cross-functionally. Actively resolve issues that arise.Manage subcontractors to ensure the business meets customer needs and maintains cost targets, balancing internal technicians, overtime, and outsourced jobs.Perform duties cross-functionally with other departments when needed. Additional Responsibilities:Schedule call-outs with in-house technicians and subcontractors.Monitor call logging and provide tickets on the in-house system.Prepare and approve customer quotes as needed.Collect and address customer feedback regarding call-outs.Manage the weekend stand-by schedule. Administration:Liaise with senior management and directors regularly for feedback.Responsible for national ticketing and service performance of the service team.Ensure all tickets in the in-house system are processed efficiently and accurately to meet month-end deadlines.Prepare and sign off on customer quotes as needed.Monitor customer feedback regarding call-outs and immediately address any poor service feedback.Manage the weekend staff stand-by schedule.Manage, administer, and approve subcontractor documentation. Ensure subcontractors comply with the companys health and https://www.jobplacements.com/Jobs/C/Client-Service-Manager-Refrigeration-industry-1167545-Job-Search-01-20-2026-00-00-00-AM.asp?sid=gumtree

Job Placements

Somerset West

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A renowned international engineering company is looking for a ‘’Talent Acquisition Specialist’’ to join their team on a full-time permanent basis in Somerset West. Job Purpose: Source, attract, and select top talent to meet our organisation’s long-term goals and global needs and ensure compliance with employment equity regulations. Requirements: • Bachelor’s Honours Degree in Human Resources Management • Minimum of 5 years of hands-on experience in talent acquisition • Sound knowledge of the South African Labour Laws. • Familiarity with global recruitment practices and cultural differences. • Proficiency in using social media, resume databases, and professional networks. • Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods. • In-depth knowledge of candidate sourcing techniques for active and passive candidates. • Understanding of the differences between various roles within organisations. • Proven success in previous positions • Ideal: Knowledge of applicant tracking systems, Professional HR certification, Knowledge of PaySpace • Willingness to travel outside South Africa Key responsibilities: • Sourcing and Recruitment: o Collaborate with managers to identify talent gaps. o Create job descriptions and interview questions that reflect the requirements for each position. o Manage the full talent acquisition process from sourcing to onboarding. o Maintain records of all materials used for recruitment, including interview notes and related paperwork. o Stay updated on industry trends and best practices in talent acquisition. o Use next-gen solutions to drive talent acquisition. • Employment Equity Compliance: o Stay informed about employment equity legislation and regulations in South Africa. o Ensure fair representation and diversity in our hiring practices. o Implement employment equity initiatives and monitor progress. o Maintain employment equity records and submit annual reports • Global Perspective: o Adapt recruitment approaches accordingly. o Factor in international relocation, work permits, and visa processes. • Employer Branding: o Lead employer branding initiatives to attract talent globally and promote our company as an attractive employer. o Participate in international job fairs and recruitment events. • Relationship Building: o Cultivate long-term relationships with potential hires (candidate relationship management). o Develop strong talent pipelines for current and future hiring needs. Competencies: • Technical competencies required for the role: o Experience with HR tools and processes o Social media recruiting experience o Building talent pipeline experience o Knowledge of using Microsoft Office applications Applying for Position: Only Open to South African Citizens If you are interested in this great career opportunity, please send your CV to: marlize@hrtalentpartner.co.za

Somerset West

Practice and Office Administration Manager

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Overall roleTo ensure the daily operations of the accounting practice, in terms of client relations, administration, billing, systems and documentation, while driving continuous improvement, technology adoption, and client experience. Sufficient accounting knowledge to liaise with staff, understand client needs / queries and manage documents will be required although core accounting functions (eg. financial statements, taxation etc.), will not be part of this role.Qualifications & experienceMatric (Grade 12)Certificate / diploma in Office Administration, Business Admin, Bookkeeping, or similar preferred.Experience in a client-facing role, preferably in accounting / financial services or professional services.Demonstrable experience in billing / invoicing, document handling, admin coordination.Strong computer literacy, especially Excel, and the ability to manage and utilise further office management systems experience proficientGood written and verbal communication skills.ResponsibilitiesClient Experience, Relationship Management, Workflow & Internal SystemsServe as key contact for clients (calls, email, in person) in a friendly, professional manner, building and maintaining client relationshipsClient on-boarding: collecting necessary documents, explaining whats expected, ensuring paperwork is complete, serve as liaison between departmentsAssisting with automation of on-boarding process including formsSchedule meetings / follow-ups between clients and staff.Respond to client queries: status of work, billing, deliverables, deadlines.Maintain client database / CRM; update client records (eg. contacts, relevant documents).Billing, documents & administrationPrepare and send invoices; follow up on outstanding payments.Manage all client documentation: engagement letters, signed agreements, forms.Maintain both digital and physical filing systems.Assist with report preparation: receivables, billing ageing, client status.Timesheet reporting and analysisOversee front-office administration: reception, greeting clients, handling mail / emails, tracking office supplies, liaison for office matters and switchboard managementAssist with marketing aspects and client communication list managementOrganize company events and activities that strengthen team culture.Internal systems Coordinate with accountants / staff to track status of jobs (e.g. tax returns, financials, bookkeeping tasks).Ensure deadlines are met; remind/accountability to staff where neededComputer & technical skillsProficiency in Microsoft Office, especially Excel: https://www.executiveplacements.com/Jobs/P/Practice-and-Office-Administration-Manager-1251615-Job-Search-01-14-2026-10-00-08-AM.asp?sid=gumtree

Executive Placements

Somerset West

Compliance Monitoring Officer (Financial Services

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Key Duties and Responsibilities:Ensuring that clients due diligence is collected to the appropriate standard in line with our internal policies and procedures.Conduct Periodic Reviews, record any deficiencies and generate action points for remediation.Conduct client screening using our screening system and open-source searches.Monitor and analyse the results of the automated ongoing screening system and conducting research on relevant parties where potential adverse matches are identified.Conduct compliance monitoring in accordance with the compliance monitoring programme, to ensure compliance with all regulatory requirements and AML/CFT/CPF, record deficiencies and generate remediating action points.Assist in the development, implementation, and continuous improvement of internal policies and procedures to ensure operational efficiency and complianceAssist in the development and delivery of training materials for staff members on compliance topics.Assist in providing day to day support/guidance to the staff as required in respect of compliance and AML/CFT/CPF matters.Participate in training sessions to increase your knowledge and understanding of the regulatory environment.Complete any other duties as and when required to drive business success.Assisting with the project management of new initiatives.Adopt and reflect company valuesCompetencies / Requirements: Any legal degree or certificationCompliance, Risk Management or related degree or diploma 2-3 years experience of working in a compliance environment.Exposure to KYC (Know Your Customer) and CDD (Customer Due Diligence) processes will be highly advantageousExperience in compliance monitoring, regulatory reporting, or risk assessments is a plusAn ability to articulate complex issues in a clear and concise manner.An aptitude for problem solving.A methodical approach to tasks with a strong focus on attention to detailExperience in collating and summarising data.Excellent organisational skills; prioritising, achieving deadlines.Consistently work at the standard required by the team and business.A willing and flexible attitude to working hours to support team and business needs, as required.Key Business Partners:Compliance TeamDirectorsManagement TeamColleagues https://www.executiveplacements.com/Jobs/C/Compliance-Monitoring-Officer-Financial-Services-1251656-Job-Search-01-14-2026-10-00-09-AM.asp?sid=gumtree

Executive Placements

Somerset West

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"no experience needed" in Somerset West

no experience needed in Somerset West (41 results)

Results for no experience needed in "no experience needed" in Somerset West in Somerset West