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Results for sales in "sales" in Sales Jobs in Northern Cape in Northern Cape
1
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We are currently looking for ambitious salespeople to join our team on a commission-based structure, with the potential to grow into more defined roles as we expand.About the Opportunities:Web Development Sales:Role: Drive sales for our cutting-edge web development services.Who We’re Looking For: Individuals who are tech-savvy, have a deep understanding of digital solutions, and can communicate their value to businesses of all sizes.Unlimited Earnings Potential: Your success is our success. With a commission-based structure, the sky's the limit.Growth Opportunities: As our brands expand, so will your role. We're looking for someone who can grow with us and take on more responsibilities as we enter new markets.Flexibility: Manage your own time and work from anywhere, with a focus on results.We believe in nurturing talent and giving our team members the tools and support they need to succeed. We're not just looking for employees—we're looking for partners who can help us shape the future of our brand across South Africa and beyond.If you're ready to take on this exciting challenge and grow with us, we'd love to hear from you. Please reply to this email with your resume and a brief explanation of why you’re the perfect fit for this role.Looking forward to potentially working with you!
11d
CalviniaAds in other locations
1
Callforce success is all down to our people. And now we’re looking for outstanding salesman to join the best team in the business. If you’re ready to take your sales career to the next level, get paid for every sale and enjoy the kind of career development opportunities that come with every role at Callforce, we’d love to hear from you.
With a starting salary of R7000, and an uncapped commission scheme that kicks in from your very first sale.
You will be taking on the US market!!
Grow your sales career:
When our people grow, so does our business. That’s why we’ll give you everything you need to achieve your career ambitions.
What you’ll do as a Salesman:
We’re driven to find the best solutions for all our customers, and you’ll help to make that happen.
You’ll make outbound calls to our existing customers, identifying opportunities to create a package that saves them time and money through our unique One Bill solution.You’ll take a consultative sales approach, building your sales pipeline through straightforward, open, and honest conversations with our customers, getting a real understanding of their needs and how these change over time.You’ll achieve all of this as part of a wider team that’s inclusive, celebrates each other’s success together and supports all of us to be the best we can be.
Education and Experience:
MatricEnglish language proficiencyMinimum 2-3 years hardcore outbound sales experience within an international center is required (COLD CALLING)Typing speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillsPersuasivenessNegotiation skillsSalary Per productive hour, shift and travel allowance provided and incentives.
Working Hours:
Rotational shifts from 15h00pm – 04h00am (US HOURS)Transport providedNightshift allowance
Successful candidates will receive full product and systems training. Successful candidates would also need to work in an office environment, on USA time zones.
If you do not hear from us within 14 working days, please consider your application unsuccessful.
All successful candidates will be subject to pre-employment checks.
Attach those CV’s and GOODLUCK!!!!
https://www.ditto.jobs/job/gumtree/3121126066&source=gumtree
4h
Higgovale
1
SavedSave
Opportunity Available!! Our leading client in the Automotive Sector is looking to employ a Quality Technician to join their dynamic team in Pretoria (Silverton).
Job Description:
Compliance to Customer Specific Requirements
Complete daily product audit
Physical property testing of the product.
Quality Control/design and analysis against specification
Attend and review scrap items during meeting
Complete and distribute Quality shift report.
Follow non-conforming material procedure.
Follow up on layered process audit findings.
Report supplier defects to QE.
5S in the Quality office, Laboratory and Quarantine Cage.
Replace seats/components at assembly plants
Train backup Quality Tech(s) to carry out process in absence.
Actively supports plant safety efforts.
Engages in safe practices as well as follows and safety rules.
Must be willing to report unsafe conditions, report unsafe acts, participate in safety / ergonomic committees when assigned, participating in safety kaizen events when assigned, participate in safety audits when assigned and participate in safety (peer to peer) observation feedback events.
Attend required training
Ensure SPC data is captured and monitored in Mini-Tab for compliance.
Performs other duties as deemed necessary by the Senior Quality Engineer/Quality Manager
Must have experience on Hardness testing (Zwick Hardness Tester and TestExpert II software for hardness checking
Job Requirements:
National Diploma in Manufacturing / Engineering/ Chemical related qualification
Experience in an Automotive Industry of 2 years minimum, with foam experience being an advantage
Ability to perform basic math functions. Good understanding of Manufacturing processes.
Quality / Problem Solving Tools: Understanding of Core tools (certified preferred),
Experience on 8-D Problem Solving Methodology/tools is preferred-(KT/5 whys/fishbone etc), Internal or External Auditing training preferred.
Experience on operating a Zwick Hardness Tester.
Experience of using TestExpert II software.
Experience in measuring Foam Parts.
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjQwMC9CRw==&jid=1877769&xid=E.L002400/BG
4h
City Centre
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202649
4h
Other
1
SavedSave
Our client based in Port Elizabeth is regarded as one of the biggest suppliers of products, components, parts, and equipment to the South African automotive market. They are currently in the market for an experienced counter-part salesman to join their branch in Port Elizabeth. The counter-part salesman will be the key point of contact for the customers, new and existing, relating to product, specifications, quotations and order intakes, delivery and / or any other related enquiry and queries.
Requirements:
Grade 12 / Matric
3-5 years’ experience in the automotive industry and within a similar role.
Proficient in all Microsoft Office applications as well as CRM software.
Duties:
Greeting customers and taking orders. -Processing payments.
Assisting customers with queries and providing solutions quickly.
Possessing excellent product knowledge to inform and increase sales.
Following up on orders to prevent delay and frustration.
Updating the product inventory.
Cleaning the customer area during quiet times to ensure a neat appearance.
Ensuring that each customer leaves the store satisfied
Please send your CV to craig@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant.
SECTOR: Automotive
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT005066/CS&source=gumtree
4h
1
SavedSave
Our client is seeking an experienced and driven Sales Representative to join their team in KwaZulu-Natal to develop and expand their sales with new and existing clients.
Duties & Responsibilities:
• Meeting the sales targets.
• Develop and sign off on sales plans for the region.
• Key account management.
• Set up and execute brand building activities according to the brand.
• Promote, sell, and secure orders from existing and prospective customers through a relationship-based approach.
• Call customers as per the agreed calling schedule.
• Making phone calls to existing and prospective customers to achieve the targets.
• Manage the in-store support to sell the product through promotions, tastings, general merchandising and building displays.
• Research sources for developing prospective customers and for information.
• Create and manage a customer value plan for existing customers highlighting profiles, share and value opportunities.
• Identify advantages and compare organizations products and services.
• Supply management with oral and written reports on the customers needs, problems, interests, competitive activities and potential for new products and services.
• General sales administration.
• Participate in trade shows and conventions.
Requirements:
• Matric certificate.
• 3+ years in a similar role.
• Must have good communication skills in English and Afrikaans.
• Diploma or degree in sales.
• Drivers license.
• Problem solving and organizational skills.
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
hannah@personastaff.co.za
4h
1
SavedSave
Our client provides a one stop shop including best of breed printing technology, consumables, media, expertise, knowledge and after sales service all backed by 25+ years’ experience in the Printing equipment and supplies industry, with offices in Johannesburg, Durban and Cape Town.
Requirements:
3+ years proven sales experience and track recordQualification in Business /Sales Management or related an advantage.Experience in the printing technology industry is an advantage.Highly computer literateInitiative-taker & highly motivatedProcess driven.Prominent level of customer service orientationEffective verbal and written communication skillsNegotiation skillsExcellent listening and presentation skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzkwMTczNDg0P3NvdXJjZT1ndW10cmVl&jid=1651569&xid=2790173484
4h
Johannesburg CBD1
SavedSave
Opportunity Available!!Our leading client in the Automotive Sector is looking to employ a PLC Specialist to join their dynamic team in East London.
Job Description:
Ensuring robots and PLC driven machinery are correctly programmed to deliver optimally.
Maintain all PLC Devices to ensure customer and company quality standards are met.
Ensure that all PLC backups are done according to the company procedures
Job Requirements:
Grade 12 and Qualified Electrician/Millwright or Technical Diploma/Degree
Minimum 5 years’ experience as a PLC Technician within an automotive environment
Extensive working knowledge of PLC programming, Siemens TIA V3-V15, S7 300.Siemens Safety PLC programming
Knowledge and Skills Required
Advanced programming
Advanced PLC Control Systems
Advanced manufacturing concepts
Advanced IT as it relates to manufacturing and PLC control.
Health, Safety and Environmental
Read electronic drawings.
Problem solving abilities.
Communication
Technical ability
Fault-finding ability
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjQxMS9CRw==&jid=1878043&xid=E.L002411/BG
4h
East London
2
An exciting and lucrative opportunity awaits the individuals that have the natural ability to communicate effectively to prospective clients.
Join Ignition CX , a global company (this looks great on your CV, by the way) that puts its people first.
With monthly incentives, a positive work culture and uncapped commission to be made, Ignition CX is the company that has it all.
Ignition CX offers a complete package that includes:
- Competitive basic salary
- Lucrative commissions
- Access to medical aid
- NO LONG HOURS, NO WEEKENDS.
Awesome benefits such as:
- Free airtime
- Free banking
- Access to retailer discounts
- And so much more!
All you need is:
- 6 months Customer Sales experience (including face-to-face sales in either promotional or retail environments)
- Excellent communication skills
- Computer literacy
That’s it! If you meet these requirements, apply via this link
https://bit.ly/4dcoFux
(you will have to copy and paste this into your web browser)
or send us a message.Job Reference #: CapetownSales
4h
1
SavedSave
Helping to create customers for life by providing trusted advice and excellent service. Creating and supporting a team that is capable of upholding the store culture and consistently improving monthly sales contributions. Focusing on the development of the team as well as your own. Positively affecting the culture of the business and actively adding to the store buzz.
Must be:
Passionate about techKnows how to close dealsGives customers what they need (not what you want)Confident communicator
Qualifications:
Matric2 to 3 years experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTY0NDk2MzQ0P3NvdXJjZT1ndW10cmVl&jid=377295&xid=3164496344
4h
Johannesburg CBD1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
4h
Other
1
SavedSave
Our client in the FMCG industry is looking for a Junior Sales Representative to join their experienced team.
Duties and Responsibilities:
Generating leads.Meeting or exceeding sales goals.Negotiating all contracts with prospective clients.Helping determine pricing schedules for quotes, promotions, and negotiations.Preparing weekly and monthly reports.Giving sales presentations to a range of prospective clients.Coordinating sales efforts with marketing programs.Understanding and promoting company programs.Obtaining deposits and balance of payment from clients.Preparing and submitting sales contracts for orders.Visiting clients and potential clients to evaluate needs or promote products and services.Maintaining client records.Answering client questions about credit terms, products, prices, and availability.
Key Skills*Great negotiation and communication skills will be essential for this role as it requires someone who can effectively communicate with customers, management & staff.*Report writing*Interpersonal skills*Computer literacy
Required Skills
2 Years of Experience
Qualifications
Sales & or Marketing Diploma / DegreeHospitality qualification with specific focus Food & Beverage ( added advantage)2 years in a sales role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDYyMzQ4ODcxP3NvdXJjZT1ndW10cmVl&jid=376197&xid=4062348871
4h
Johannesburg CBD1
SavedSave
Dutch Sales Support (Work from Home)
Position Overview:
Our client is looking for exceptional enthusiastic employees to join their team. If you have a knack for building rapport, and enjoy exceeding targets, this may be the perfect job for you!
We are looking for Dutch native speakers with relevant experience having commercial conversations (retention up/cross sales calls) selling to Dutch telecom customers and prospects in a B2C environment.
Key Responsibilities:
• Conduct inbound outbound sales calls to existing customers and save them from leaving and/or sell them new products and services on top of the existing subscriptions and services they already buy from our client. You need to communicate commercially and describe the value of products and services offered.
• Build and maintain positive customer relationships by understanding their needs and providing tailored solutions.
• Meet and exceed sales targets and key performance indicators (KPIs) while maintaining a high level of customer satisfaction.
• Accurately document customer interactions and sales activities in the CRM system.
• Stay up to date on product knowledge, market trends, and sales techniques.
• Collaborate with the sales team and management to achieve team goals and objectives.
• Handle customer inquiries, resolve issues, and provide exceptional service.
• Communicate with customers to understand their requirements and needs.
• Offer solutions based on clients needs and capabilities.
• Keep an updated customer database.
• Adhere to common KPIs for your work.
• Update client records
Required Qualifications Experience:
• Fluent in Dutch language (spoken written at C1/C2 level), Native highly preferred.
• Familiarity with Desktop Computing: Windows PCs, Outlook Email, Web Browsers, and the Internet.
• Previous sales experience is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Results-driven and target-oriented mindset.
• Self-motivated, energetic, and confident.
• Ability to work in a fast-paced and dynamic environment.
• Ability to approach problems logically.
• Patient and friendly personality.
• Team player.
• Good time-management skills.
• Great interpersonal, communication and presentation skills.
Benefits:
• R30 000 basic salary plus Incentives
• Monday to Friday, 9am to 6pm
• Very lucrative commission and incentive structure
• Comprehensive health, dental, and vision insurance
• Hybrid working or Work from Home environment
• Parking
• Professional development opportunities and tuition reimbursement
• Collaborative and inclusive work environmentJob Reference #: 202683
4h
City Centre1
SavedSave
Our client in the Automotive Industry is seeking a Project Engineer in Midrand to join their team.
Our client who works with OEMs is seeking a mature candidate with experience in the Automotive Industry and Projects.
Requirements:
Mechanical Engineering Qualification5+ years experience in Mechanical Engineering5+ years experience in the Automotive industryOwn reliable vehicle
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTc4Mi9BSw==&jid=1781707&xid=E.L001782/AK
4h
Midrand
1
SavedSave
Looking for a sales engineer !!!!
Requirements:
-B Tech/BEng Degree Electronic/Electrical Engineering
-Tertiary qualification in advertising, sales, communications, or marketing advantageous
-3+ years Sales experience in the Electrical industry
-MS Office
Apply : bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84OTc1OTY0NjI/c291cmNlPWd1bXRyZWU=&jid=1418162&xid=897596462
4h
Higgovale
SavedSave
Calling all post Matriculants to apply within the Milnerton area and surrounds, please forward a complete CV with all relevant information to be eligible for interview, please email to nmz1474@gmail.com
4h
Milnerton1
Surgo is recruiting for an experienced Mandarin Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Mandarin and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Mandarin and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the po...Job Reference #: 202355
4h
Bryanston1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experienc...Job Reference #: 202641
4h
Other1
Surgo is recruiting for an experienced Cantonese Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Cantonese and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Cantonese and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the...Job Reference #: 202359
4h
Other1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
4h
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