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Our client has an exciting position available for a Customer Service Agent to join the team on an ONGOING CONTRACT.
This position is a work from home position.
Qualifications & skill set required.• Matric (Essential)• Computer Literate• Telephone Etiquette• Customer Service Oriented (Dealing with Internal Customers) via the telephone• Some dispatching experience (If the person does not have dispatching experience but has strong interpersonal/customer service skills, training will then be given on the dispatching processes).
Duties and Responsibilities.• Ensure ongoing communication and updating with shoppers and drivers to Client Satisfaction is maintained and driver is aware of any changes.• Ensure KPI and KPA expectations for allocated regions are met.• Monitoring of real-time deliveries and taking the appropriate action if needed.• Provide support and problem resolutions to drivers• Provide support to both, drivers, and customers.• Identify and resolve driver inquiries.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzU3Nzg3MTk2P3NvdXJjZT1ndW10cmVl&jid=1608612&xid=3757787196
3d
Associate
staff member required for property investment company in Cape
Town city
centre. WE PREFER SOMEONE WILLING TO WORK REMOTELY. The position offers EITHER
a small basic salary over
the first few months and ADDITIONAL COMMISSION OR ALTERNATIVELY FULLY commission based from the start, on earned deals,
WHEREAS THE FIRST OPTION WOULD HAVE LOWER AND THE SECOND ONE HIGHER COMMISSION PERCENTAGE.
Reasonable
reimbursement for INTERNET ACCESS AND PHONE CALLS
costs can be
offered, as well as further training.
If you are
comfortable with people, DISCIPLINED TO WORK REMOTELY/
FROM HOME,
have a good telephone manners, are motivated, WELL-
SPOKEN,
honest and well-organised, you will benefit from the good
commission
structure that is in place. The suitable candidate should have a
level of
competence to be able to use a computer to compose emails, attend virtual
meetings, be comfortable with written correspondence and documents, collate
information over the phone and from various locations ON THE INTERNET and
present this in a coherent manner. Please note the position is not in an estate
agency.
Must have
matric level. Your experience, qualifications and interest in real
estate
industry would make you a perfect candidate. Please email
lt@mortonmews.co.za
23d
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