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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Cape Town, Western Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202370 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves ...Job Reference #: 202370
3d
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Are you experienced in the luxury industry and dedicated to delivering exceptional customer service? Do you thrive in a dynamic, upscale environment? If so, we have the perfect opportunity for you!
Jen Kahn, a prestigious South African luxury clothing brand with over 40 years of renowned legacy, is excited to announce the opening of our new store in Cape Town.
We are seeking experienced and dynamic individuals to join our team as an Assistant Sales Manager/Salesperson.
Key Requirements:
- Proven experience in high-end retail environments with a strong selling ability.
- Computer literate and capable of utilizing software efficiently.
- Ability to communicate confidently with upscale customers.
- Mature, bright, and engaging personality that exudes professionalism.
- Excellent grasp of the English language; fluency in French or German is highly beneficial.- Flexible to work in our Franschhoek store when required.
- Self-motivated with a drive to achieve and exceed sales targets.
- Reliable, punctual, and dedicated to delivering exceptional customer experiences.
- Trustworthy, energetic, and well-presented at all times.
Please submit your CV accompanied with a photograph of yourself and a cover letter detailing why you would be the perfect fit for this role to tanyafrodsham@gmail.com
3d
VERIFIED
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We are
searching for presentable, super SALES FLOOR MANAGER to join their team in
Paarden Eilend, Cape Town. The ideal
candidate should possess a combination of industry knowledge, business
management skills, and a sales and customer-focused mindset to ensure the
smooth operation and success of the business.
Working hours:
Monday to Friday, 8.00 am to 5.00 pm. Alternate weekends, Saturday 8.00 am to
3.00 pm, Sunday 9.00 am to 2.00 pm. Alternate Public Holidays, 9.00 am to 2.00
pm.
KEY
RESPONSIBILITIES :
-
Manage and mentor the sales team on service standards, product
knowledge, and customer interaction
-
Resolve customer queries and complaints promptly
-
Develop and maintain high customer satisfaction levels
-
Drive sales by ensuring that deals are closed by internal Sales
Representatives
-
Setting and monitoring sales budgets (monthly and annually) and
achieving sales targets
-
Ensure displays and pricing on the sales floor are updated and correct
-
General upkeep, maintenance, and attractiveness of the sales floor
-
General sales administration
-
Ensure compliance with company policies and procedures
-
Preparing training programs and training reps on weak areas
-
Monitor and control days off and leave
-
Using the disciplinary procedures, if appropriate, to correct
unacceptable behavior. Monitor reps attendance and conduct and initiate
appropriate counseling or disciplinary action where necessary
-
Liaise with the Head Office Marketing Department and Branch Manager in
creating the monthly advertising schedule, input on current adverts and advise
on current in store trends
-
Responsible for opening and closing of store as per internal roster
Key Requirements
·
Matric
·
Diploma in Management
·
Minimum 5 years sales management experience
·
Strong leadership and supervisory skills
·
Excellent communication and interpersonal skills
·
Problem-solving and decision-making capabilities.
·
Must have strong attention to detail, administrative and organisational
skills.
·
Proficiency with MS Office and ERP systems for Retail.
Salary – R 25 000 CTC
Start:
ASAP
To apply for the Sales Floor Manager | Cape
Town | Tiling industry positions please send your detailed CV in a Word
document and a recent photo of yourself.
ONLY SHORTLISTED CANDIDATES WILL
BE CONTACTED.
Disclaimer
Personal information received from
applicants will only be processed for the purposes obtained as disclosed in our
privacy policy. By applying for this job you accept that we can process your
personal information as specified and you agree to our privacy policy found on
Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in
place to ensure the confidentiality of this personal information.
1d
We are hiring store staff to work until June. The shop location is at Cavendish Square, Claremont, and the position is full time. Requirements:Excellent communication and interpersonal skillsPassion for providing exceptional customer serviceAbility to work well in a team environment (Willingness to facilitate communication)Must be able to work on weekends and public holidays Responsibilities:Assist customers in finding the perfect waterproof jewellery pieces to suit their style and preferencesMaintain a clean and organized store environmentProcess transactions accurately and efficientlyCommunicate with the team, address issues or feedback, and strive for resolutionContribute to a positive and welcoming atmosphere for customers and team members alike (We don't need staff members who lack a customer service attitude)How to Apply:To apply, please follow these steps:Prepare your resume and CV in a standard document format (e.g., PDF or Word).Include your full name, contact information (physical address and mobile number), and the job position you're applying for.Attach your resume and CV to the email.Please make sure to write a brief cover letter in the body of the email.Email : thefitzstudio@gmail.com
2d
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Our IT team is looking for an innovative, independent thinking Functional Analyst who exercises good judgement. This person must have a high level of technical expertise, be passionate about IT processes, methodical and be solutions focussed. The primary purpose is to work in conjunction with business, system application & integration teams and vendors to enhance and solve problems related to the ERP and related systems.Functional Analyst will be responsible for requirements analysis, solution mapping, configuration, testing, and documentation of the same, to address business requirements within the product scope according to best practices and statutory requirements. The Functional Analyst will provide effective administration and support for the Financial and Procurement systems and its users.REQUIREMENTS Key accountabilities of role: Software Configuration, Testing and Support Support and manage interfaces between Financials and other systems Requirements analysis, solution mapping, configuration, and documentation of the same, to address business requirements. The definition and execution of test plans and procedures Work closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility, support and user satisfaction Create end user reports and extract data from the Enterprise Resource Ensure the proper functionality and support of ERP and related systems System administration of ERP Key experience and skills required: Completed a tertiary qualification in Information Systems or Analysis related field. At least 3 years functional systems experience in a technology solution delivery environment Ability to work with and utilize Sage X3 ERP and or Oracle systems Strong problem solving and Analytical ability Accuracy, attention to detail with good mathematical skills Finance background will be beneficial Procure to Pay background and experience Solid understanding of configuration management and the systems development lifecycle with a working knowledge of script development Excellent customer service skills with ability to interpret end user questions and troubleshoot. Ability to test and configure new software developments, releases and upgrades Ability to convey technical processes and terminology into easy to understand language. Ability to maintain confidentiality of sensitive information. Ability to read, write and interpret documents such as procedure manuals, technical specifications, work instructions, and software manuals. COMPUTER SKILLS: Proficiency in one or more o
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2y
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One of Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.
Purpose of the Job
You will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coaching, developing and inspiring them in all areas required to meet the companys standards.
Job Objectives
People Management
- Provide front line direction to Customer Service Centre Agents ensuring quality service is provided in each interaction
- Facilitate effective communication between team and management to ensure the best possible responses and complaint handling procedures are achieved
- Enforce operational guidelines and update all team documentation to ensure the team is aligned with the company’s customer care values and policies
- Maximise productivity through effective staff scheduling and management of absenteeism
- Ensure staff competence and provide support and regular feedback on performance
- Manage personal improvement plans for agents
Quality Management
- Conduct spot checks on CRM system to ensure accurate and complete information
- Monitor calls to improve quality, minimise errors and track employees performance
- Conduct advanced troubleshooting and extensive research to resolve issues regarding products and customer inquiries
- Provide communication and training to ensure Agents are fully informed of all new information related to products, procedures, customer needs and company related issues and changes or actions
Internal Communication
- Monitor and ensure service level, productivity and performance metrics are met for the team. Track and report progress to management on both positive and negative trends
- Clearly communicate complex issues to senior management in order to gather information to assist in handling such matters efficiently and effectively and report back or alert on issues that needs to be brought to management’s attention
- Liaise with internal operational and other stakeholders to gather information about issues raised with the Customer Service Centre for further discussion with management in order to facilitate swift resolution of customer complaints
Customer Service
- Serve as a point of escalation for calls requiring a higher degree of expertise or discretion to resolve customer issues and ensure timely resolution
- Recognise and identify operational issues or gaps that may have a negative impact on the customer experience or operational efficiency
- Identify opportunities to enable automated tools and applications for Custome...
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3d
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Are you a motivated and passionate Sales professional looking for an exciting opportunity? Join our dynamic client in the Southern Suburbs of Cape Town!
Requirements
Reside within the Southern Suburbs of Cape Town or have reliable transportation to the areaProven experience in sales or a related fieldMatric is essentialExcellent communication and interpersonal skillsSelf-driven and goal-orientedAbility to thrive in a fast-paced environment
Responsibilities
Build and maintain customer relationshipsIdentify and pursue new sales opportunitiesMeet and exceed sales targetsProvide exceptional customer serviceKeep up-to-date with product knowledge and industry trends
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3d
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a Johannesburg-based company servicing customers in the hardware industry in eight Southern African countries is seeking a young energetic Sales Representative based in Cape Town.
The candidate must reside in Cape Town. This is a Remote position.Duties and Responsibilities:
·Secure replenishment orders from existing customers.
To promote & maintain market leading retail ranges to current and potential new customers.
Develop and obtain new customers to maximize market share. Continuously provide data-based performance feedback to customers.
To provide customers with technical, sales & promotional support with respect to products and retail events
To work closely with our contractor base to source large project enquiries and convert it into sales.
Continuous feedback and collaboration with sales manager to maintain company and personal growth.
Minimum Requirements:
BCom qualification or equal to NQF7
Well-developed interpersonal skills
A conscientious and open mind with an eye for new business opportunities
Own car and drivers license
Experience is an advantage, but not necessary.
Personality that will fit well:
Team player.
Must enjoy traveling.
Will be required to sleep out.
Relationship-building remains essential, the candidate must love to work with people.
Someone who can work hard and will go the extra mile for his client.
Communicate well and give feedback.
Over-deliver on every promise and is eager to learn.
Sales driven as this is a commission based position.
SECTOR: Wholesale
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3d
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Our client in the retail industry is looking for a Sales Representative to join their team based in Cape Town.
Duties:
Develop and implement Sales Strategies.
Identify and pursue new business opportunities.
Build and maintain client relationships.
Conduct product presentations and demos.
Stay updated on the industry trends.
Prepare sales reports and forecast.
Enhance product knowledge.
Collaborate with cross functional teams for customers.
Requirements:
5+ years sales experience (preferably in the food service industry).
Fluent in Afrikaans and English.
Valid drivers license and own transportation.
Track record of exceeding sales targets.
Strong interpersonal and communication skills.
Proactive and driven sales professional.
Excellent negotiation and presentation skills.
Team player with independent work ability.
Willingness to travel for client meetings and industry events.
SECTOR: Retail
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3d
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Overview: We seek a qualified Retail Skin Care Therapist with sales rep experience, who is driven, organised, and dynamic for this exciting and challenging role within our sales team. Please note, no remote positions are available, candidates must be based in Cape Town. Remuneration is market related. Duties & Responsibilities: Consulting with customers to discuss their skin care concernsRecommending products that fit a customer needs and budgetEducating customers on how to use skin care products and providing product demonstrationsOrdering new skin care supplies and maintaining relationships with clientsKnowledge of cosmetics and skin careInitiating sales and maintaining inventoryRegularly communicate with a variety of different customersBuilding strong relationships with customers, adding value, promoting the deals and innovationPractice professionalism in all dealings Desired Experience & Requirements:Excellent verbal communication and negotiating skills1-2 years customer service experience required1-2 years skincare experience requiredTertiary qualification is advantageousQualification in the wellness industry or aesthetic environment is an advantageTrack record for achieving monthly sales targets Love for SilkiIf you have the required skills and a passion for skincare, please email your CV to tamzen@kheper.co.za Subject: Retail Skin Care TherapistShortlisted candidates will be contacted. If you have not received feedback within 14 days of applying, please deem your application as unsuccessful.
2d
SavedSave
International brand seeks a Assistant Manager to join the Canal Walk branch
requirements:
- matric certificate
- previously senior management experience with managing 8 plus staff members
- customer service driven and focused
- willing to work retail hours
- passionate about fashion
Please email your CV along with a recent photo of yourself to roxannemoore93@gmail com
4d
SavedSave
We’re currently
seeking a shopkeeper who is outgoing, proactive and passionate about customer
service to join our company in Maitland, Cape Town.Duties and
Responsibilities:
Buying stock, manage
sales, shop layout, stock taking and instructing shop assistants.Maintain
excellent customer relations, Assist with online advertising.
Keep the shop
and stock organized and tidy.Requirements:
Experience in
the second-hand trade recommended
Friendly and
professional demeanor with both customer and staff
Attention to
detail and excellent organizational skills
Ability to work
independently and as part of a team.
Good Computer
skillsWorking hours:
Monday to
Friday, 8:00 – 17:30
Saturday, 8:00
– 13:00
Public
holidays, 8:00 – 13:00 (Paid as overtime)
Starting
Salary:
R8000.00 Per
Month
To Apply please
send your CV, Experiences and reference to johansvr@gmail.com
If no reply in 2
weeks time please consider your application unsuccessful.
2d
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A well-established company based in Maitland is looking to employ an experienced Retail Sales Consultant to join their organisation Suitable candidates will need to meet the following requirementsQualification and Experience:3+ years internal sales experience/customer service experience3+ years retail/shop floor experience in a similar industryMatric essentialClear credit recordKey skills/Job specific competencies:Demonstrated ability to deliver the required results/proven track record in retail salesSelf-motivated/proactive, independent worker who is a strong team playerWell groomedDisplays pride in who they are and what they doEffective communication skillsExcellent customer service/care/problem solvingGood planning, organising skills and time managementNeat and tidyFriendly and helpful disposition – positive attitudeGood administrative skill – accurate and detailedProficiency in use of Word, Email, Internet
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2y
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Retail Sales AssistantSalary: R10 000 per month Minimum Requirements:MatricRelevant qualificationExperience working in a sales positionProficient in Microsoft Office SuiteDrivers licenseResponsibilities:Ensure high levels of customer satisfaction through excellent in-store sales service - this will include learning in depth product knowledge to help understand customers’ needs and be able to adviseMaintain outstanding store condition and visual merchandising standardsManage point-of-sale processes and customer relationsMaintain stock levelsBe an expert on the Company story and brandReport to store manager daily with customer insightsTo apply, please email your CV to harley@heidiforgconsulting.com
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2y
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Pharmacy CashierWe are looking for a dedicated, individual who thrives at working in a team and understands the importance of great customer relations and service. Must be able to communicate well with colleagues and clients alike. Experience preferable but not essential. Please send a copy of your CV and ID plus a short introduction as to why you believe you would be perfect for the position to pharmacyrecruitmentcpt@gmail.com
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2y
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Were looking for a candidate to fill this position in an exciting company. Main job function Looking for a Sales Associate who can strengthen the team in Cape Town.You will be working in a small team of three people, who help direct customers through the purchasing process.Depending on your qualifications, you may be involved in other roles as well, such as managing the customer experience from sales to after-sales services or taking part in pre-site visits.Qualifications Matric Experience: Experience/Criteria Sales experience, with proven track record Experience from the renewable energy world, ideally solar for residential customer Creative and can thrive in an environment where you get a lot of freedom in organizing your work Able to work under pressure Based in Cape Town, or know Cape Town and surroundings very well Good network where company solutions can be pitched
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2y
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Are you experienced in the luxury industry and dedicated to delivering exceptional customer service? Do you thrive in a dynamic, upscale environment? If so, we have the perfect opportunity for you!Jen Kahn, a prestigious South African luxury clothing brand with over 40 years of renowned legacy, is excited to announce the opening of our new store in Cape Town.We are seeking experienced and dynamic individuals to join our team as an Assistant Sales Manager/Salesperson.Key Requirements:- Proven experience in high-end retail environments with a strong selling ability.- Computer literate and capable of utilizing software efficiently.- Ability to communicate confidently with upscale customers.- Mature, bright, and engaging personality that exudes professionalism.- Excellent grasp of the English language; fluency in French or German is highly beneficial.- Self-motivated with a drive to achieve and exceed sales targets.- Reliable, punctual, and dedicated to delivering exceptional customer experiences.- Trustworthy, energetic, and well-presented at all times.Joining our team means being part of a prestigious brand that values excellence and strives for unparalleled customer satisfaction.The successful candidate will be located in Cape Town, with a one-month training period in Franschhoek before commencing their position.Please submit your CV accompanied with a photograph of yourself and a cover letter detailing why you would be the perfect fit for this role to tanyafrodsham@gmail.com
19d
VERIFIED
1
WE ARE HIRING
JOB ADVERT: SHOP ASSISTANTS/ CASHIERS
Greenpoint: CAPE TOWN
Tickled
pink at what we have in store for you!
Thrive on the
opportunities that one of the country’s fastest leading and growing plastics
and household retailers has to offer.
Join Mambos for a challenging, yet rewarding career in the retail
industry.
We are here to deliver service
excellence through efficient customer service, point of sale (POS) operational
activities and merchandising in store that leads to a positive customer
experience.
PERSONALITY TRAITS:
Ø
Retail
Savvy
Ø
Reliable
& trustworthy
Ø
Professional
Ø
Great
Communicator
Ø
Love
for the customer
Ø
Problem
solver
Ø
Team
player
Ø
Friendly
with a CAN-DO attitude
REQUIREMENTS:
Ø Essential:
Grade 12.
Ø Desirable: experience in a customer facing role within
the retail/ FMCG store operations environment.
If you are excited to deliver great values to customers every
day; take a sense of pride and ownership in helping drive positive results; are
committed to treating colleagues and customers with respect; believe in the
power of diversity and inclusion; want to make a positive impact on the world
around you; come join our team. You’re
going to like it here!
POSITIONS
AVAILABLE IMMEDIATELY.
18d
1
ull Time Sales Assistant and Part- time casual needed Excellent customer service and sales skillsExtroverted natureEnthusiastic and Energetic - must be physically able to climb up and down ladders/ carry stock etcAble to work retails hours / Weekends / public holidays. Closing time at this store is 19:00 Monday to Saturday.Well presented and communicates in both English and Afrikaans wellMust have previous customer service experienceMust have passed matricMust be South AfricanNo criminal record / no disciplinary record in previous companyMust provide copy of ID, 2 page CV and contactable work references - not school/ church referencesMust be available to start immediately.Email address: shoeresources@gmail.com
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2y
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ASSISTANT STORE MANAGER (FMCG) – Northern SuburbsLucrative Salary Package on offer!Established and Reputable FMCG company is seeking a result driven Assistant Store Manager to be responsible for the overall store management. The purpose of the role is to effectively manage the store with GP’s, variances, stock budget and staff compliment as per set manning. People AccountabilitiesEnsure staff delivers according to their job descriptions.Staff leave and off day rotation.Provide feedback, coaching and training to staff’.Monitor the performance of cashiers and giving feedback.Process AccountabilitiesHousekeeping, merchandising, layout, image, pricingMaintain cleanliness and order in the store.Check all equipment is in a working condition (fridges, temperatures etc.)Conduct regular floor and fridge walksMaintain stock, supplies, and inventories.Head stock take in the store.Weekly stock take (explain variances to Management)Stock control – rotating stock properly to ensure no waste.Merchandising and presentation of stock.Receive and check the quality of the products, weights are correct.Meet sales budgets.Plan daily tasks, communicate, follow up.Follow work processes, manage stock and information.Product Market Customer AccountabilitiesMaintaining customer serviceInteract with customers.Manage service to customers, deal with customer issues.Place orders as per need. Ensure proper times for delivery of ordersare met. Manage customer orders and bulk orders.Follow recipes, oversee that quantities list is given to production.Develop product merchandising strategies for the various branches.Analyse trends per branch per area and develop marketing strategies.Financial and Productivity AccountabilitiesManage expenses, systems, budgets, discounts.Maintaining cash controls, purchasing, and rotating the stockSafekeeping of the store (opening and closing)Labour Cost managementMinimum qualification and requirements:Matric/Grade 12Proficient in English & Afrikaans essentialMinimum 5 years assistant store management experience gained within food processing environment (proven and stable track record essential)Blockman / Butchery / Meat exposure is essential!MS Office – Intermediate levelHigh Level of Customer serviceKnowledge of ERP stock systemTo apply, please forward a copy of your detailed CV to Lameez Dollie: lameezd@elev8recruitment.co.za(lameezd@elev8recruitment.co.za
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2y
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