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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Johannesburg, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202371 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202371
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GENERAL RESPONSIBILITIES
Consultation with customers by phone with the objective to generate sales. Provides product, promotion & price information to clarify customer requests.Maintain customer database by inputting/updating customer dataProcessing orders as per work procedureLead follow-up & creation of quotationsQuote follow-upsReceiving shipmentsAssisting with sending statementsMaintaining stock control, stock taking and the stock roomAssisting external sales & director with sales related queriesAssists with inbound and outbound logisticsOn time completion of online academy learning path
KEY RESPONSIBILITIES
Ensuring that incoming calls are answered timeously in a friendly professional mannerWritten & telephonic sales enquiries on the company’s food and calibration products as well as following up on existing quotes for all productsProcessing client orders, arranging calibrations orders with the lab and dispatch of ordersUpskilling themself on the company’s products to a level deemed competent by their managerEnsuring that the PO’s, Proof of payment, customers, other requests and repair inbox is dealt with promptly and attended to daily including statement requestsEnsuring that all items for calibration/repair are booked into the system and handed over to the relevant technical people within a 24 hour period from receiving the itemFilling in of vendor formsFiling of POD’s and order confirmation
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDczMDk5NzM3P3NvdXJjZT1ndW10cmVl&jid=1144195&xid=3073099737
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Store Operations Manager - Floor required for a reputable Retail company based in Gauteng
Requirements :
Retail industry experience essential (Management level)Degree/Diploma in Retail advantageousGrow market share through interaction with customers, community, suppliers and trading partners;Ensure that daily sales budget is monitored very closely and achievedAttend to customer queries and resolve them as promptly as possibleLead by example and Motivate staff dailyComply with all systems and proceduresAssist in the performing of stock take preparations
Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjQxNjU1NjY3P3NvdXJjZT1ndW10cmVl&jid=1574149&xid=2241655667
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Store General Manager required for a reputable Retail company based in Gauteng
Requirements :
Stores Performance & MeasurementAchievement of agreed Gross Profit % Budget;Stock Management & Buying ControlsEnsure that the store is well merchandised and according to rate of sale and that top 250 lines are in stock at all times & ticketedBuild supplier relationship through interaction and dealings.Daily Budgeting, Sales, Reports, and TargetsDaily floor walks and Actioning- set targets daily, weekly and monthly. Follow up daily and increase store standardsEnsure that losses of all kinds are under control. (Minimize damages, expired stock etc)Attend to customer queries and resolve them as promptly as possibleEnsure that the store adheres to all safety and health laws. (Occupational Health and Safety Act.)Ensure that all staff understands what is expected from themEnsure that all Cash safety procedures are followed daily e.g. Cash pick-ups, Cash Drops, Cash Pay-outs and Cash Collections
Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTUzODYxMzE5P3NvdXJjZT1ndW10cmVl&jid=1574150&xid=2953861319
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Bramley Mica is looking for an experienced floor manager
PLEASE READ THROUGH THE BELOW CAREFULLY AND ONLY APPLY IF YOU QUALIFY FOR THE POSITION.
APPLICANTS WHO DO NOT HAVE THE REQUIRED EXPERIENCE WILL NOT BE CONSIDERED, PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT EXPERIENCE.
Applicants will have to meet with the following requirements in order to be considered for the position:
- MINIMUM OF 3 YEARS Experience as a FLOOR MANGER
- MINIMUM OF 3 YEARS Experience in HARDWARE
- MINIMUM OF 3 YEARS Experience in SALES
- MINIMUM OF 3 YEARS Experience in MERCHANDISING
Applicant must also be:
- Customer orientated
- Friendly personality
- Target driven
- Must be presentable at all times
- Deadline driven
- Must be able to run a budget
- Team player
- Contactable references required
If you meet ALL the above requirements, please send through your CV as an attachment when replying on this advert.
Salary monthly dependent on experience.
Successful applicants will be contacted for an interview.
Salary: RTBA
Job Reference #: MBRAMMANAGERResponsibility:Bramley Mica is looking for an experienced floor manager
PLEASE READ THROUGH THE BELOW CAREFULLY AND ONLY APPLY IF YOU QUALIFY FOR THE POSITION.
APPLICANTS WHO DO NOT HAVE THE REQUIRED EXPERIENCE WILL NOT BE CONSIDERED, PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT EXPERIENCE.
Applicants will have to meet with the following requirements in order to be considered for the position:
- MINIMUM OF 3 YEARS Experience as a FLOOR MANGER
- MINIMUM OF 3 YEARS Experience in HARDWARE
- MINIMUM OF 3 YEARS Experience in SALES
- MINIMUM OF 3 YEARS Experience in MERCHANDISING
Applicant must also be:
- Customer orientated
- Friendly personality
- Target driven
- Must be presentable at all times
- Deadline driven
- Must be able to run a budget
- Team player
- Contactable references required
If you meet ALL the above requirements, please send through your CV as an attachment when replying on this advert.
Salary monthly dependent on experience.
Successful applicants will be contacted for an interview.
Salary: RTBA
Job Reference #: MBRAMMANAGERSalary: R12000 - 15000Job Reference #: MBRAM0059Consultant Name: LRB Legendary Retail Brands
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We are looking for a Operations Manager / Business Development Manager, although this is not an office based position, the Head Office is based in Randburg, Johannesburg.
Requirements:
Bachelors degree in business administration, marketing, or a related field.Proven experience in retail /buying group/franchise management or a similar role, with a minimum of 10 years of experience in a regional or multi-unit management capacity.Strong business acumen with a history of driving revenue growth and achieving operational targets.Excellent communication, negotiation, and conflict resolution skills.Solid understanding of retail operation, including sales, marketing, and customer service.Ability to analyse financial reports and performance metrics to make data-driven decisions.Strong leadership abilities with the capacity to motivate and inspire teams.Exceptional organizational and time management skills, with the ability to prioritize and multitask effectively.Knowledge of legal and regulatory requirements related to a retail business- group.Willingness to travel within the region as required.Valid drivers license and own transport
Position summary:
As the Operations Manager, you will play a pivotal role in overseeing and supporting our business operations at store level. You will be responsible for ensuring the successful execution of our business strategies, maintaining strong relationships with our store owners, and driving business growth across multiple locations.
Your primary focus will be to ensure store viability, brand consistency, provide operational guidance, and foster a positive store owner experience. This position requires strong leadership skills, business acumen, and the ability to effectively manage multiple stakeholders.
Responsibilities:
Business Support and Relationship Management:
Provide ongoing support, guidance, and mentoring to store owners.Function as the main point of contact for store owners, addressing their concerns and resolving any operational or business-related issues.Conduct monthly site visits to ensure compliance with brand standards, operational procedures, and quality control measures.Collaborate with store owners to develop and implement effective sales and marketing strategies.
Operational Excellence:
Ensure adherence to operational policies, procedures, and brand standards at all stores.Monitor key performance indicators (KPIs), such as sales, stock holding, customer satisfaction and take appropriate actions to address any performance gaps.Conduct regular audits to assess operational efficiency and identify areas for improvement.Provide training and sup...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTQ1NTk3ODIxP3NvdXJjZT1ndW10cmVl&jid=1749287&xid=2145597821
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We are looking for an experienced Merchandiser to produce sales by providing point-of purchase and shelf management services.You will get the right product,in the right place,time,quantity and price.
Locations:
*Randburg
*Roodeport
*PretoriaCBD
*Lenasia
*Vanderbijlpark
*Soshngve
*Burgersfort
*Verweniging
*Woodmead
*Fochville
*Nelspruit
*Welkom
*Fourways
*Polokwane
*Alberton
*Crownminds
*PMB Central
*Richards Bay
*Estcourt
*Ixopo
*harding
*Empangeni
*New Castle
Age Requirement (18-35)
Responsibility:Responsibilities
Plan and develop merchandising strategies that balance customers’ expectations and company’s objectives
Analyse sales figures, customers reactions and market trends to anticipate product needs and plan product ranges/stock
Collaborate with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales
Maximise customer interest and sales levels by displaying products appropriately
Produce layout plans for stores and maintain store shelves and inventory
Forecast profits/sales and plan budgets
Monitor stock movement and consider markdowns, promotions, price changes, clear outs etc
Build constructive customer relationships and team with channel partners to build pipeline and close deals
Remain up to date with industry’s best practices
Requirements and skills
Proven working experience in merchandising
Highly creative with experience in identifying target audiences and devising campaigns that engage, inform and motivate
Up-to-date with the latest merchandising trends and best practices
Excellent verbal and written communications skills
Strong listening, presentation and decision making skills
Commercial acumen and the ability to “decode” customers
BS degree in Marketing or related field
Job Reference #: MerchandiserConsultant Name: Recruitment Rise Up Management
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Shop Assistants Required in Johannesburg CBD Requirements:- Must live IN JOHANNESBURG CBD- Must have previous sales experience of at least 2-3 years- Fast Learner- Strong Communication Skills- Must have experience in a fast-paced environment- Strong organizational Skills- Excellent Problem-Solving Skills- Time Management Skills- Professionalism- Ability to work under pressure- PunctualIf you meet the above requirements, kindly send your CV to admin@motalaperfumes.com
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Customer Relationship manager – Luxury Retail Our client, a market leader in Luxury is seeking to employ a CRM at their Sandton Store The Client Relations Manager is a key position within the Client Engagement Department at our client, whichaims at building, enhancing and developing further the relations between the Brand and its clients, at all touchpoints of the customer engagement journey –including, but not limited to, the brick-and-mortar store environment. KEY RESPONSIBILITIESSpecific responsibilities include: In line with the brand and company’s strategy and reflecting the local ambition, s/he works together with Retail and directly with the Store to develop, retain and upgrade, mainly, existing S/he understands the strategy and translates it into effective day-to-day operational actions that can be efficiently embraced and put into action by the Client Advisors in Stores. S/he is responsible for developing and deploying engagement communications with Stores, such as morning briefs and newsletters; and for Clients, through specific call-to-action messages that can be delivered in form of phone calls, mails and/or selling scripts, etc. for clienteling engagement. In conjunction with CRM and Campaign Management teams, s/he digests key consumer insights to empower Client Advisors and fuel Clienteling actions in, and by stores. Contextualizes global directions into sound local operational actions. S/he helps navigate Stores with client OTOs, coaching Store Staff and supporting them to achieve specific target KPIs. Works in synch with Retail, to align on activities and goals, works closely with MD, delivering the voice of the client to enhance buying. PROFESSIONAL EXPERIENCE & QUALIFICATIONSHigh communications skills, both written and verbal formsBase digital literacy and CRM knowhowExperience in customer-related or hospitality-related businesses or functionsPlease submit CV + Salary Requirements + Recent Picture to Marlene on sales@servicesolutions.co.za Consultant Name: Marlene Smith
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5MTM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1185610&xid=1266_49135
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Our client in the Retail Industry is currently seeking an experienced Retail Supervisor with a minimum of 2 years of supervisory/ management experience for their store in Atterbury, Pretoria Requirements2-3 years of supervisory/ management experienceMaximizing turnover, driving customer service & stock controlLeading and developing a teamInnovative visual merchandising to optimize salesReducing stock loss effectivelyMaintaining health and safety practicesvisit www.mprtc.co.za to applyBy submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwNTI5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191004&xid=1266_50529
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ASSISTANT MANAGER - RETAIL (EVATON)Our client is seeking a Assistant Manager / 2IC with preferably experience within the electronic retail industry RequirementsMatricProven experience as a 2IC or similar positionExperience within the Electronics retail industry an added advantageFamiliarity with financial and customer service principlesGood math skills with the ability to create and analyse reports, spreadsheets, and sales statisticsProficient user of MS Office visit www.mprtc.co.za to applyBy submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ1ODkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1169321&xid=1266_45890
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Are you a young, energetic, ambitious, excitable, driven and well organised individual that is looking to establish a career in retail ecommerce?SMD Technologies is seeking an experienced admin clerk, who is tech savvy to join its eCommerce/Digital department.The main purpose of this role is to free up the key account managers’ time and focus on admin, so that they can rather focus on sales strategies that develop and enhance buyer and product manager relationships online product enrichments and online promotions.This position will report directly to the eCommerce Executive Key Accounts Manager & the Creative Director.What will you be doing? Assist ecommerce staff with the daily processing of orders ensuring maximum 2-day turn around for picking, packing and delivery. Includes the printing of orders, packing lists, loading lists and delivery waybills.Send approved sales and purchase orders to warehouse for deliveries and follow up to ensure deliveries have been made.Assist eCommerce Key Account Managers with resolving customer complaints in a timely and courteous fashion.Maintain and update pricing as needed for promotions and specials.Maintaining sales records and files as per company and departmental policy.Assisting where needed with improvements to online listings and identifying opportunities.Follow up with returns regarding credits, replacements, and repairs.Notifying customers on the progress of their orders where applicable.Manage stock and ensuring forecasts are correct and stock on hand across relevant platforms as well as advise which stock is end of life, so that the account managers can run relevant promotions.Ensure correctly marked waybills and/or paperwork is sent to relevant stakeholders in time -where applicable.Update stock files per account and send to buyers as per their request, daily and/or weekly.Assisting in the maintenance of relationships with all buyers and their assistants to ensure consistent communication.REQUIREMENTS Skills and Competencies: Exceptional communication skills – written & verbal.Must be proficient in Excel – Pivot Tables and Charts, V-Look Up, Data sorting and analysisMust be tech savvy, the role requires you to be fluid in your ability to quickly learn how to use new CRM and Stock management systems as well embrace new system developmentsMust be a highly sociable person, with excellent communication and conflict resolution skillsMust be a problem solver - who demonstrates determination, grit, resourcefulness and ownership in executing your duties and solving problems.Most importantly must be well organised, disciplined, efficient and data driven.The following skills are not negotiable. The Online Department requires an individual who can hit the ground running, as this is fast growing division, and only candidates who fit the c
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzg1MjNfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1150586&xid=1320_8523
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JohannesburgJob purpose: To effectively manage the Showroom and staff.Salary max 25k per month based on experienceJob Scope:The position of the manager requires a creative individual with a passion for retail who is responsible and reliable and can manage the business independently. Job holder needs to be forward thinking, ambitious, entrepreneurial have integrity and be energetic. Successful candidate will be required to create daily looks for Whatsapp stories dailyRequired qualification & Skills:Bachelor’s degree highly preferableManagement experience in retail shoppingMicrosoft office skills – Word, PowerPoint, ExcelPOS System literateBe mobile with their own transportationStyling experience/knowledgeShopify literateMinimum 3 years Management experience.Additional Requirements:Must be well groomedMust be prepared to work 6 days a week with time out during the month to compensateAge: 28 – 45Key Responsibilities:Manage showroom and staffReport daily to senior managementHire and train staffManage all store adminOversee all salesProvide excellent face to face sales and service to all customersAssist in store with merchandisingStock take and inventoryDevelop stories on social media and create daily looksWork to optimize POS systemHelp style clientsMaintain the database and POS systemManage and assist in pop-ups and events
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQyODA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1155456&xid=1266_42804
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Junior Operations Manager is required for a Gauteng based role within the FMCG industry.Previous managerial experience within FMCG | QSR environmentValid drivers licence - not negotiableAbility to work under pressureWill travel from store to storeExperience with target setting for each storeCreate performance objectives for stores Report on area metricsTraining of store employeesEvaluate outlet performance and make adjustments where necessaryTroubleshootMaximise sales and profitability across the stores in the areaConduct audits
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MTc3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147289&xid=1266_38177
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