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JOB OVERVIEWThe Branch Manager is ultimately responsible and accountable for the successful operation of the store, managing the employees of the branch, the achievement of sales targets and budgets, and for execution of company initiatives within the branch. ROLE AND RESPONSIBILITIES Plan and direct the day-to-day activities of the branch.Ensure excellent customer satisfaction, always!Seek ways to better promote the store, the product offerings and service within the store.Develop and maintain the store attractiveness, presentability & cleanliness.Ensure the branch is always adequately staffed by: Initiating hiring in a timely manner when staff leave or when seasonality demands itDeveloping an appropriate scheduling plan for staffSupervise and assist staff in the areas of customer service, product knowledge, store maintenance, execution of promotions, company initiatives, branch administration and ensure that all staff are adequately trained to carry out their respective roles.Achieve sales and other targets, managing all controllable costs, with an overall view of maintaining profitability of the branch.Ensure product display in store is in line with merchandising guidelines. Ensure a strong system of inventory management is implemented and maintained, with specific focus on: Adequate inventory levels of appropriate products in conjunction with procurementMinimizing out of stocks in the branchImplementing stock counts in line with group directionEnsuring ordering is done accurately and in a timely mannerMaintaining contact with suppliers to ensure maximum efficiency in purchasing processMinimizing shrinkages and write-offsProduct range GP% targets are met by ensuring correct pricing and accurate capturing of receipts. Ensure branch administration is operating effectively and in line with company SOP’s.Always ensure the safeguarding of the company assets within the branch.Ensure the store always remains clean and presentable.Personnel management, including selective HR duties. QUALIFICATIONS AND EDUCATION REQUIREMENTS Matric certificateIntermediate knowledge of Microsoft office programs, specifically Outlook and ExcelGood level of skill on retail ERP programs5-7 years retail management experience PREFERRED SKILLS Strong management and coaching skillsStrong organizational & planning skillsStrong inter-personal skillsGood sales and customer service orientationGood communication skillsProactive by natureMust have a high level of integrity and honesty https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTc2NzYxODI3P3NvdXJjZT1ndW10cmVl&jid=1369909&xid=3576761827

Plettenberg Bay

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WE ARE HIRING JOB ADVERT: STORE MANAGER/ ASSISTANT STORE MANAGER: WORCESTER Tickled pink at what we have in store for you! Thrive on the opportunities that one of the country’s fastest leading and growing plastics and household retailers has to offer. Join Mambos for a challenging & rewarding career in the retail industry. We are here to deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.Mambos are looking for a Store Manager we would like you to join our team!! Duties & Responsibilities To meet store sales targets and deliver fantastic customer service whilst effectively planning, organizing and controlling all operations of a retail store in accordance with the Company’s standards and procedures. Achieve growth and hit sales targets by successfully managing, mentoring, and leading staff. Enforcing and implementing AWESOME customer service to give customer a WOW experience. Attend to unique and individual shopping needs of each customer and always put the Customer first. Develop, motivate and inspire respective teams in an ENTHUSIASTIC manner. Maintains store staff job results by recruiting, coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results. Authorise all work schedules (including but not limited to work, break and leave). Ensure continuous training and development of all staff, and consistently carrying out training. Managing and controlling all daily store operations including stores expenses within allocated budgets and stock management to maximise sales turnover. Minimise all controllable expenses and costs. Protect company assets and minimise all shrinkage, damages and theft. Retain records of all stock and financial transactions. Conduct floor walks daily and initiate warehouse and/or overstock replenishments and face-ups. Implement, monitor and enforce all SOP’s. Maintaining company merchandise and housekeeping standards. Coordinate and manage all key service providers in line with company expectations (including but not limited to guarding, security, cleaning and logistics) Enforce effective and efficient implementation of all sales promotions (Including but not limited to road shows, centre management liaising etc ). Identify marketing opportunities and communicate to all relevant parties Ensure promotions are executed timeously and execution is planned in advance. Desired Experience & Qualification Matric Certificate; Must have own or reliable transport to be able to work shifts; Minimum of 3 years’ experience within a Retail Environment, including 2 years’ of Management experience. REQUIREMENTS: Ø Proven Managerial experience in Retail/ service industry / experience in a customer facing role within the retail/ FMCG store operations environment. SEND YOUR APPLICATION

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A well-established organization in George is seeking a Retail Manager to join their team. Salary is to be discussed in interview.PLEASE NOTE:Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours.Qualifications and Experience:Have a minimum of 5 years’ experience as a Retail ManagerHave a matric certificateDegree or Diploma in Retail Management or equivalentHave a valid drivers’ license & own vehicleExcellent communication & interpersonal skillsBe computer literate in MS Office (level 2)Be bilingualKey Performance Areas:ReceivingEnsure stock is received correctly according to blind check receiving methodOversee receiving area for stock counts, expiry dates and condition of stock.Refer any differences / discrepancies to Assistant ManagerCash HandlingManage and control floatsOversee cashiers and cash handling protocolEnsure Cash-up documentation is managed procedurallyPetty cashPerform random auditsStock ControlDamages to be minimised and stock losses to be less than 0,3% of turnoverDaily stock rotationDaily stock counts, as per schedule, from Stock Office must be correctly counted and reported.Short, dated stock to be reported dailyArrange stock take preparations are done and manage processSecurityOpen and close shopComplete daily managers check sheetEnsure that the alarms, cameras and all security systems are in working order, maintained and tested regularlyEnsure shop locks, roller doors and any other equipment are maintained.Manage the outsourced security guards to ensure adherence to all policies and procedures.General security awareness and accountability as senior on sitePeople ManagementPlan annual and interim labour requirements according to specific volumes and retail requirementsEnsure all staff and support people are well-versed in local hygiene requirements and explain to them the importance of why and how quality standards are to be assuredEquip staff with the required tests and equipment to assure product standards are upheldEnsure staff is well versed in the requirements relating to stock rotation and shelf displays.Identify staff development needs and develop them accordinglyEvaluate staff performance and provide feedback and coaching as requiredCustomer SatisfactionEstablish and maintain good relationships with customers so that they feel they receive good value at all timesProactively identify and resolve obstacles to customer service delivery in a timeous manner, implementing contingency plans when requiredEnsure that Policies and Procedures are followed, and amended to support an ever-changing environmentEnsure that correct processes are followed when dealing with IR issuesArrange any staff rotation between branchesManagement of casual staffGeneralEnsure correct fr https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5MDgyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126842&xid=1266_39082

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all the jobs in Eden (7 results)

Results for all the jobs in Retail jobs in Eden