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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Cape Town, Western Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202370 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves ...Job Reference #: 202370
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We are
searching for presentable, super SALES FLOOR MANAGER to join their team in
Paarden Eilend, Cape Town. The ideal
candidate should possess a combination of industry knowledge, business
management skills, and a sales and customer-focused mindset to ensure the
smooth operation and success of the business.
Working hours:
Monday to Friday, 8.00 am to 5.00 pm. Alternate weekends, Saturday 8.00 am to
3.00 pm, Sunday 9.00 am to 2.00 pm. Alternate Public Holidays, 9.00 am to 2.00
pm.
KEY
RESPONSIBILITIES :
-
Manage and mentor the sales team on service standards, product
knowledge, and customer interaction
-
Resolve customer queries and complaints promptly
-
Develop and maintain high customer satisfaction levels
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Drive sales by ensuring that deals are closed by internal Sales
Representatives
-
Setting and monitoring sales budgets (monthly and annually) and
achieving sales targets
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Ensure displays and pricing on the sales floor are updated and correct
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General upkeep, maintenance, and attractiveness of the sales floor
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General sales administration
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Ensure compliance with company policies and procedures
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Preparing training programs and training reps on weak areas
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Monitor and control days off and leave
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Using the disciplinary procedures, if appropriate, to correct
unacceptable behavior. Monitor reps attendance and conduct and initiate
appropriate counseling or disciplinary action where necessary
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Liaise with the Head Office Marketing Department and Branch Manager in
creating the monthly advertising schedule, input on current adverts and advise
on current in store trends
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Responsible for opening and closing of store as per internal roster
Key Requirements
·
Matric
·
Diploma in Management
·
Minimum 5 years sales management experience
·
Strong leadership and supervisory skills
·
Excellent communication and interpersonal skills
·
Problem-solving and decision-making capabilities.
·
Must have strong attention to detail, administrative and organisational
skills.
·
Proficiency with MS Office and ERP systems for Retail.
Salary – R 25 000 CTC
Start:
ASAP
To apply for the Sales Floor Manager | Cape
Town | Tiling industry positions please send your detailed CV in a Word
document and a recent photo of yourself.
ONLY SHORTLISTED CANDIDATES WILL
BE CONTACTED.
Disclaimer
Personal information received from
applicants will only be processed for the purposes obtained as disclosed in our
privacy policy. By applying for this job you accept that we can process your
personal information as specified and you agree to our privacy policy found on
Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in
place to ensure the confidentiality of this personal information.
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One of Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.
Purpose of the Job
You will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coaching, developing and inspiring them in all areas required to meet the companys standards.
Job Objectives
People Management
- Provide front line direction to Customer Service Centre Agents ensuring quality service is provided in each interaction
- Facilitate effective communication between team and management to ensure the best possible responses and complaint handling procedures are achieved
- Enforce operational guidelines and update all team documentation to ensure the team is aligned with the company’s customer care values and policies
- Maximise productivity through effective staff scheduling and management of absenteeism
- Ensure staff competence and provide support and regular feedback on performance
- Manage personal improvement plans for agents
Quality Management
- Conduct spot checks on CRM system to ensure accurate and complete information
- Monitor calls to improve quality, minimise errors and track employees performance
- Conduct advanced troubleshooting and extensive research to resolve issues regarding products and customer inquiries
- Provide communication and training to ensure Agents are fully informed of all new information related to products, procedures, customer needs and company related issues and changes or actions
Internal Communication
- Monitor and ensure service level, productivity and performance metrics are met for the team. Track and report progress to management on both positive and negative trends
- Clearly communicate complex issues to senior management in order to gather information to assist in handling such matters efficiently and effectively and report back or alert on issues that needs to be brought to management’s attention
- Liaise with internal operational and other stakeholders to gather information about issues raised with the Customer Service Centre for further discussion with management in order to facilitate swift resolution of customer complaints
Customer Service
- Serve as a point of escalation for calls requiring a higher degree of expertise or discretion to resolve customer issues and ensure timely resolution
- Recognise and identify operational issues or gaps that may have a negative impact on the customer experience or operational efficiency
- Identify opportunities to enable automated tools and applications for Custome...
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Job Purpose:To design, develop and implement the IT business intelligence, integration and data enablement strategy, aligned to the group and IT strategy in order to support business operations.
Job Objectives
To develop and implement an integrated IT business intelligence, data enablement and integration roadmap in line with group and IT objectives.To align delivery of IT data enablement, service and change management plans to support delivery of business strategy.To develop and manage delivery of the service management framework and processes in order to enable up-time service and quality.To assess and document current IT landscape and integration points, identify areas of suboptimal operation and provide recommendations for improvement to ensure optimal operations. To drive delivery of IT change and release management processes for all IT business projects in line with business requirements, policies, standards and best practice.To monitor, evaluate and report on SLA management and collaborate with internal, externaland 3rd party providers to ensure delivery of agreed services and levels.To conduct research on the industry trends and best practices and identify opportunities for improvement and innovation in order to meet business objectives.To drive adherence to governance processes, standards and group policies to mitigate business risks.To manage financial, human and other resources in order to deliver the operating plan and achieve business objectives
Job related skill
Project managementDevOpsNegotiations skillsInterpersonal CommunicationStrategy development and implementationIT Application developmentBI and integration managementPeople management (D)Presentation skills (D)Verbal and written communication skills (D)Budgeting and finance management (D)
Job experience
5 years senior IT leadership experience3 years managing BI and Integration team/ function.5 years’ leading IT service operations/ management team/function5 years’ experience data management3 years IT project management experience5 years IT application development and support experience3 years’ retail experience (D)3 years’ enterprise architecture leadership experience. (D)5 years’ experience managing a team/ team responsible for architecture design, systems lifecycle/infrastructure planning and operations. (D)
Education
3-year tertiary degree or diplomaBI, MDM, Integration certifications (D)Post graduate degree or qualifications. (D)Leadership development. (D)
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Our client is looking to recruit a permanent Senior Master Data Analyst Developer to work within the IT department, the role will be based at their Head Offices in Cape Town and will report to the Application Portfolio Manager. The main purpose of this role would be to develop and maintain Master Data Management solutions using appropriate toolsets. You will need to translate functional requirements into design specifications according to the development standards as well as maintain the software systems and automation of the operations and interfaces between these systems.
Purpose and Objectives
Analyse and address complex issues and recommend appropriate solutions, including issues with respect to performance, scalability and manageability of system solutions and development effortsRequired to partake in the development of application code to satisfy the needs and requirements of the businessPlan and implement solutions for effective development of programs and solutions to meet specifications and deadlinesRequired to stay abreast of industry standardsPlan and execute unit testing, systems integration testing and archiving of test resultsAccountable for the development of system/functional documentation, operations manuals, systems processes, and technical designsAnalyse, resolve difficult/complex system issues, by working with the end-users, colleagues, and external providersWriting of technical specifications according to functional requirementsTranslate functional requirements into design specifications , according to the development standards in area of responsibilityRequired to form part of the standby rotation scheduleRequired to do production support of all applicable systems in area of responsibilityCarry out peer reviewsResponsible for developing quality code according to technical specification
Requirements
Job Related Knowledge
Essential
Strong knowledge of SQLKnowledge of the Software Development LifecycleMaster data management principles and practices
Desirable
Microsoft Office VisioUnderstanding Windows environments, networking and securityGood communication and interpersonal skillsGood documentation skills
Job Experience
Essential
5 - 7 years of developer experienceWorking in an application development / master data management teamExperience working with SQL Server databasesWeb Services experience (WCF)Solid knowledge of Master Data Management principlesXML and XSD schema design
Desirable
Experience working in a retail environmentExperience managing sensitive data and associated standa...
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We are looking for an efficient Assistant Payroll Administrator to join our payroll department. The ideal candidate must have working knowledge on Sage 300 People.
The company is situated in Muizenberg, but the candidate can also work from our hybrid office in Bothasig area.
Job Description
Monthly Payroll - 90 Companies with a staff compliment of plus minus 1000 employeesMonthly Data capturing of Salary elementsAd hoc dutiesSage 300 People payroll experience advantageous
Requirements
Grade 122+ years of experience working in a payroll office.Proficiency in Microsoft Office and SAGE 300 People a must.Strong numerical aptitude and attention to detail.Excellent communication skills, both verbal and written.Good time management and organizational skills.Working knowledge of relevant legal regulations.Able to prioritize and multitask effectively.Must have drivers license and own transportWell organizedHigh standard of integrity and honestyBe able to work on deadlinesMust be a good team playerProficient in Speaking and writing English and Afrikaans.
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ASSISTANT STORE MANAGER (FMCG) – Northern SuburbsLucrative Salary Package on offer!Established and Reputable FMCG company is seeking a result driven Assistant Store Manager to be responsible for the overall store management. The purpose of the role is to effectively manage the store with GP’s, variances, stock budget and staff compliment as per set manning. People AccountabilitiesEnsure staff delivers according to their job descriptions.Staff leave and off day rotation.Provide feedback, coaching and training to staff’.Monitor the performance of cashiers and giving feedback.Process AccountabilitiesHousekeeping, merchandising, layout, image, pricingMaintain cleanliness and order in the store.Check all equipment is in a working condition (fridges, temperatures etc.)Conduct regular floor and fridge walksMaintain stock, supplies, and inventories.Head stock take in the store.Weekly stock take (explain variances to Management)Stock control – rotating stock properly to ensure no waste.Merchandising and presentation of stock.Receive and check the quality of the products, weights are correct.Meet sales budgets.Plan daily tasks, communicate, follow up.Follow work processes, manage stock and information.Product Market Customer AccountabilitiesMaintaining customer serviceInteract with customers.Manage service to customers, deal with customer issues.Place orders as per need. Ensure proper times for delivery of ordersare met. Manage customer orders and bulk orders.Follow recipes, oversee that quantities list is given to production.Develop product merchandising strategies for the various branches.Analyse trends per branch per area and develop marketing strategies.Financial and Productivity AccountabilitiesManage expenses, systems, budgets, discounts.Maintaining cash controls, purchasing, and rotating the stockSafekeeping of the store (opening and closing)Labour Cost managementMinimum qualification and requirements:Matric/Grade 12Proficient in English & Afrikaans essentialMinimum 5 years assistant store management experience gained within food processing environment (proven and stable track record essential)Blockman / Butchery / Meat exposure is essential!MS Office – Intermediate levelHigh Level of Customer serviceKnowledge of ERP stock systemTo apply, please forward a copy of your detailed CV to Lameez Dollie: lameezd@elev8recruitment.co.za(lameezd@elev8recruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MDMxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1122589&xid=1266_37031
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ASSISTANT STORE MANAGER (FMCG) – Northern SuburbsLucrative Salary Package on offer!Established and Reputable FMCG company is seeking a result driven Assistant Store Manager to be responsible for the overall store management.The purpose of the role is to effectively manage the store with GP’s, variances, stock budget and staff compliment as per set manning. People AccountabilitiesEnsure staff delivers according to their job descriptions.Staff leave and off day rotation.Provide feedback, coaching and training to staff’.Monitor the performance of cashiers and giving feedback.Process AccountabilitiesHousekeeping, merchandising, layout, image, pricingMaintain cleanliness and order in the store.Check all equipment is in a working condition (fridges, temperatures etc.)Conduct regular floor and fridge walksMaintain stock, supplies, and inventories.Head stock take in the store.Weekly stock take (explain variances to Management)Stock control – rotating stock properly to ensure no waste.Merchandising and presentation of stock.Receive and check the quality of the products, weights are correct.Meet sales budgets.Plan daily tasks, communicate, follow up.Follow work processes, manage stock and information.Product Market Customer AccountabilitiesMaintaining customer serviceInteract with customers.Manage service to customers, deal with customer issues.Place orders as per need. Ensure proper times for delivery of ordersare met. Manage customer orders and bulk orders.Follow recipes, oversee that quantities list is given to production.Develop product merchandising strategies for the various branches.Analyse trends per branch per area and develop marketing strategies.Financial and Productivity AccountabilitiesManage expenses, systems, budgets, discounts.Maintaining cash controls, purchasing, and rotating the stockSafekeeping of the store (opening and closing)Labour Cost managementMinimum qualification and requirements:Matric/Grade 12Proficient in English & Afrikaans essentialMinimum 5 years assistant store management experience gained within food processing environment (proven and stable track record essential)Blockman / Butchery / Meat exposure is essential!MS Office – Intermediate levelHigh Level of Customer serviceKnowledge of ERP stock systemTo apply, please forward a copy of your detailed CV to Lameez Dollie: lameezd@elev8recruitment.co.za(lameezd@elev8recruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3ODMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123769&xid=1266_37832
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Our IT team is looking for an innovative, independent thinking functional analyst who exercises good judgement. This person must have a high level of technical expertise, be passionate about IT processes, methodical and be solutions focussed.The primary purpose is to work in conjunction with business, system application and integration teams and vendors to enhance and solve problems related to the ERP and related systems.Functional Analyst will be responsible for requirements analysis, solution mapping, configuration, testing, and documentation of the same, to address business requirements within the product scope according to best practices and statutory requirements. The functional analyst will provide effective administration and support for the Financial and Procurement systems and its users.REQUIREMENTS Key accountabilities of role: Software Configuration, Testing and Support Support and manage interfaces between Financials and other systems Requirements analysis, solution mapping, configuration, and documentation of the same, to address business requirements. The definition and execution of test plans and procedures Work closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility, support and user satisfaction Create end user reports and extract data from the Enterprise Resource Ensure the proper functionality and support of ERP and related systems System administration of ERP Key experience and skills required: Completed a tertiary qualification in Information Systems or Analysis related field. At least 3 years functional systems experience in a technology solution delivery environment Ability to work with and utilize Sage X3 ERP and or Oracle systems Strong problem solving and Analytical ability Accuracy, attention to detail with good mathematical skills Finance background will be beneficial Procure to Pay background and experience Solid understanding of configuration management and the systems development lifecycle with a working knowledge of script development Excellent customer service skills with ability to interpret end user questions and troubleshoot. Ability to test and configure new software developments, releases and upgrades Ability to convey technical processes and terminology into easy to understand language. Ability to maintain confidentiality of sensitive information. Ability to read, write and interpret documents such as procedure manuals, technical specifications, work instructions, and software manuals. Computer skills: Proficiency in one or more of the following areas ASP.NET, SQL Server (MS SQL and/
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ASSISTANT STORE MANAGER (FMCG) – Northern SuburbsLucrative Salary Package on offer!Established and Reputable FMCG company is seeking a result driven Assistant Store Manager to be responsible for the overall store management. The purpose of the role is to effectively manage the store with GP’s, variances, stock budget and staff compliment as per set manning. People AccountabilitiesEnsure staff delivers according to their job descriptions.Staff leave and off day rotation.Provide feedback, coaching and training to staff’.Monitor the performance of cashiers and giving feedback.Process AccountabilitiesHousekeeping, merchandising, layout, image, pricingMaintain cleanliness and order in the store.Check all equipment is in a working condition (fridges, temperatures etc.)Conduct regular floor and fridge walksMaintain stock, supplies, and inventories.Head stock take in the store.Weekly stock take (explain variances to Management)Stock control – rotating stock properly to ensure no waste.Merchandising and presentation of stock.Receive and check the quality of the products, weights are correct.Meet sales budgets.Plan daily tasks, communicate, follow up.Follow work processes, manage stock and information.Product Market Customer AccountabilitiesMaintaining customer serviceInteract with customers.Manage service to customers, deal with customer issues.Place orders as per need. Ensure proper times for delivery of ordersare met. Manage customer orders and bulk orders.Follow recipes, oversee that quantities list is given to production.Develop product merchandising strategies for the various branches.Analyse trends per branch per area and develop marketing strategies.Financial and Productivity AccountabilitiesManage expenses, systems, budgets, discounts.Maintaining cash controls, purchasing, and rotating the stockSafekeeping of the store (opening and closing)Labour Cost managementMinimum qualification and requirements:Matric/Grade 12Proficient in English & Afrikaans essentialMinimum 5 years assistant store management experience gained within food processing environment (proven and stable track record essential)Blockman / Butchery / Meat exposure is essential!MS Office – Intermediate levelHigh Level of Customer serviceKnowledge of ERP stock systemTo apply, please forward a copy of your detailed CV to Lameez Dollie: lameezd@elev8recruitment.co.za(lameezd@elev8recruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3ODI5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123768&xid=1266_37829
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Store ManagerASSISTANT STORE MANAGER (FMCG) – Northern SuburbsLucrative Salary Package on offer!Established and Reputable FMCG company is seeking a result driven Assistant Store Manager to be responsible for the overall store management.The purpose of the role is to effectively manage the store with GP’s, variances, stock budget and staff compliment as per set manning. People AccountabilitiesEnsure staff delivers according to their job descriptions.Staff leave and off day rotation.Provide feedback, coaching and training to staff’.Monitor the performance of cashiers and giving feedback.Process AccountabilitiesHousekeeping, merchandising, layout, image, pricingMaintain cleanliness and order in the store.Check all equipment is in a working condition (fridges, temperatures etc.)Conduct regular floor and fridge walksMaintain stock, supplies, and inventories.Head stock take in the store.Weekly stock take (explain variances to Management)Stock control – rotating stock properly to ensure no waste.Merchandising and presentation of stock.Receive and check the quality of the products, weights are correct.Meet sales budgets.Plan daily tasks, communicate, follow up.Follow work processes, manage stock and information.Product Market Customer AccountabilitiesMaintaining customer serviceInteract with customers.Manage service to customers, deal with customer issues.Place orders as per need. Ensure proper times for delivery of ordersare met. Manage customer orders and bulk orders.Follow recipes, oversee that quantities list is given to production.Develop product merchandising strategies for the various branches.Analyse trends per branch per area and develop marketing strategies.Financial and Productivity AccountabilitiesManage expenses, systems, budgets, discounts.Maintaining cash controls, purchasing, and rotating the stockSafekeeping of the store (opening and closing)Labour Cost managementMinimum qualification and requirements:Matric/Grade 12Proficient in English & Afrikaans essentialMinimum 5 years assistant store management experience gained within food processing environment (proven and stable track record essential)Blockman / Butchery / Meat exposure is essential!MS Office – Intermediate levelHigh Level of Customer serviceKnowledge of ERP stock systemTo apply, please forward a copy of your detailed CV to Lameez Dollie: lameezd@elev8recruitment.co.za(lameezd@elev8recruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5NjYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1131585&xid=1266_39662
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STORE MANAGER (FMCG) – Northern SuburbsR 45 000 – R50 000 Per Month Negotiable on Qualification and years of relevant experienceEstablished and Reputable FMCG company is seeking a result-driven Store Manager to be responsible for the overall store management. The purpose of the role is to effectively manage the store with GP’s, variances, stock budget and staff compliment as per set manning. People AccountabilitiesEnsure staff delivers according to their job descriptions.Staff leave and off day rotation.Provide feedback, coaching and training to staff’.Monitor the performance of cashiers and giving feedback.Process AccountabilitiesHousekeeping, merchandising, layout, image, pricingMaintain cleanliness and order in the store.Check all equipment is in a working condition (fridges, temperatures etc.)Conduct regular floor and fridge walksMaintain stock, supplies, and inventories.Head stock take in the store.Weekly stock take (explain variances to Management)Stock control – rotating stock properly to ensure no waste.Merchandising and presentation of stock.Receive and check the quality of the products, weights are correct.Meet sales budgets.Plan daily tasks, communicate, follow up.Follow work processes, manage stock and information.Product Market Customer AccountabilitiesMaintaining customer serviceInteract with customers.Manage service to customers, deal with customer issues.Place orders as per need. Ensure proper times for delivery of ordersare met. Manage customer orders and bulk orders.Follow recipes, oversee that quantities list is given to production.Develop product merchandising strategies for the various branches.Analyse trends per branch per area and develop marketing strategies.Financial and Productivity AccountabilitiesManage expenses, systems, budgets, discounts.Maintaining cash controls, purchasing, and rotating the stockSafekeeping of the store (opening and closing)Labour Cost managementMinimum qualification and requirements:Matric/Grade 12Proficient in English & Afrikaans essentialMinimum 5 years assistant store management experience gained within food processing environment (proven and stable track record essential)Blockman / Butchery / Meat exposure is essential!MS Office – Intermediate levelHigh Level of Customer serviceKnowledge of ERP stock system
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MDM5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1122554&xid=1266_37039
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ASSISTANT STORE MANAGER (FMCG) – Northern SuburbsLucrative Salary Package on offer!Established and Reputable FMCG company is seeking a result driven Assistant Store Manager to be responsible for the overall store management. The purpose of the role is to effectively manage the store with GP’s, variances, stock budget and staff compliment as per set manning. People AccountabilitiesEnsure staff delivers according to their job descriptions.Staff leave and off day rotation.Provide feedback, coaching and training to staff’.Monitor the performance of cashiers and giving feedback.Process AccountabilitiesHousekeeping, merchandising, layout, image, pricingMaintain cleanliness and order in the store.Check all equipment is in a working condition (fridges, temperatures etc.)Conduct regular floor and fridge walksMaintain stock, supplies, and inventories.Head stock take in the store.Weekly stock take (explain variances to Management)Stock control – rotating stock properly to ensure no waste.Merchandising and presentation of stock.Receive and check the quality of the products, weights are correct.Meet sales budgets.Plan daily tasks, communicate, follow up.Follow work processes, manage stock and information.Product Market Customer AccountabilitiesMaintaining customer serviceInteract with customers.Manage service to customers, deal with customer issues.Place orders as per need. Ensure proper times for delivery of ordersare met. Manage customer orders and bulk orders.Follow recipes, oversee that quantities list is given to production.Develop product merchandising strategies for the various branches.Analyse trends per branch per area and develop marketing strategies.Financial and Productivity AccountabilitiesManage expenses, systems, budgets, discounts.Maintaining cash controls, purchasing, and rotating the stockSafekeeping of the store (opening and closing)Labour Cost managementMinimum qualification and requirements:Matric/Grade 12Proficient in English & Afrikaans essentialMinimum 5 years assistant store management experience gained within food processing environment (proven and stable track record essential)Blockman / Butchery / Meat exposure is essential!MS Office – Intermediate levelHigh Level of Customer serviceKnowledge of ERP stock systemTo apply, please forward a copy of your detailed CV to Lameez Dollie: lameezd@elev8recruitment.co.za(lameezd@elev8recruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3ODI5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123768&xid=1266_37829
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ASSISTANT STORE MANAGER (FMCG) – Northern SuburbsLucrative Salary Package on offer!Established and Reputable FMCG company is seeking a result driven Assistant Store Manager to be responsible for the overall store management. The purpose of the role is to effectively manage the store with GP’s, variances, stock budget and staff compliment as per set manning. People AccountabilitiesEnsure staff delivers according to their job descriptions.Staff leave and off day rotation.Provide feedback, coaching and training to staff’.Monitor the performance of cashiers and giving feedback.Process AccountabilitiesHousekeeping, merchandising, layout, image, pricingMaintain cleanliness and order in the store.Check all equipment is in a working condition (fridges, temperatures etc.)Conduct regular floor and fridge walksMaintain stock, supplies, and inventories.Head stock take in the store.Weekly stock take (explain variances to Management)Stock control – rotating stock properly to ensure no waste.Merchandising and presentation of stock.Receive and check the quality of the products, weights are correct.Meet sales budgets.Plan daily tasks, communicate, follow up.Follow work processes, manage stock and information.Product Market Customer AccountabilitiesMaintaining customer serviceInteract with customers.Manage service to customers, deal with customer issues.Place orders as per need. Ensure proper times for delivery of ordersare met. Manage customer orders and bulk orders.Follow recipes, oversee that quantities list is given to production.Develop product merchandising strategies for the various branches.Analyse trends per branch per area and develop marketing strategies.Financial and Productivity AccountabilitiesManage expenses, systems, budgets, discounts.Maintaining cash controls, purchasing, and rotating the stockSafekeeping of the store (opening and closing)Labour Cost managementMinimum qualification and requirements:Matric/Grade 12Proficient in English & Afrikaans essentialMinimum 5 years assistant store management experience gained within food processing environment (proven and stable track record essential)Blockman / Butchery / Meat exposure is essential!MS Office – Intermediate levelHigh Level of Customer serviceKnowledge of ERP stock systemTo apply, please forward a copy of your detailed CV to Lameez Dollie: lameezd@elev8recruitment.co.za(lameezd@elev8recruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MDMxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1122589&xid=1266_37031
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