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Our IT team is looking for an innovative, independent thinking Functional Analyst who exercises good judgement. This person must have a high level of technical expertise, be passionate about IT processes, methodical and be solutions focussed. The primary purpose is to work in conjunction with business, system application & integration teams and vendors to enhance and solve problems related to the ERP and related systems.Functional Analyst will be responsible for requirements analysis, solution mapping, configuration, testing, and documentation of the same, to address business requirements within the product scope according to best practices and statutory requirements. The Functional Analyst will provide effective administration and support for the Financial and Procurement systems and its users.REQUIREMENTS Key accountabilities of role: Software Configuration, Testing and Support Support and manage interfaces between Financials and other systems Requirements analysis, solution mapping, configuration, and documentation of the same, to address business requirements. The definition and execution of test plans and procedures Work closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility, support and user satisfaction Create end user reports and extract data from the Enterprise Resource Ensure the proper functionality and support of ERP and related systems System administration of ERP Key experience and skills required: Completed a tertiary qualification in Information Systems or Analysis related field. At least 3 years functional systems experience in a technology solution delivery environment Ability to work with and utilize Sage X3 ERP and or Oracle systems Strong problem solving and Analytical ability Accuracy, attention to detail with good mathematical skills Finance background will be beneficial Procure to Pay background and experience Solid understanding of configuration management and the systems development lifecycle with a working knowledge of script development Excellent customer service skills with ability to interpret end user questions and troubleshoot. Ability to test and configure new software developments, releases and upgrades Ability to convey technical processes and terminology into easy to understand language. Ability to maintain confidentiality of sensitive information. Ability to read, write and interpret documents such as procedure manuals, technical specifications, work instructions, and software manuals. COMPUTER SKILLS: Proficiency in one or more o
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEzNzA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214112&xid=1320_13709
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Cape Town, Western Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202370 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves ...Job Reference #: 202370
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One of Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.
Purpose of the Job
You will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coaching, developing and inspiring them in all areas required to meet the companys standards.
Job Objectives
People Management
- Provide front line direction to Customer Service Centre Agents ensuring quality service is provided in each interaction
- Facilitate effective communication between team and management to ensure the best possible responses and complaint handling procedures are achieved
- Enforce operational guidelines and update all team documentation to ensure the team is aligned with the company’s customer care values and policies
- Maximise productivity through effective staff scheduling and management of absenteeism
- Ensure staff competence and provide support and regular feedback on performance
- Manage personal improvement plans for agents
Quality Management
- Conduct spot checks on CRM system to ensure accurate and complete information
- Monitor calls to improve quality, minimise errors and track employees performance
- Conduct advanced troubleshooting and extensive research to resolve issues regarding products and customer inquiries
- Provide communication and training to ensure Agents are fully informed of all new information related to products, procedures, customer needs and company related issues and changes or actions
Internal Communication
- Monitor and ensure service level, productivity and performance metrics are met for the team. Track and report progress to management on both positive and negative trends
- Clearly communicate complex issues to senior management in order to gather information to assist in handling such matters efficiently and effectively and report back or alert on issues that needs to be brought to management’s attention
- Liaise with internal operational and other stakeholders to gather information about issues raised with the Customer Service Centre for further discussion with management in order to facilitate swift resolution of customer complaints
Customer Service
- Serve as a point of escalation for calls requiring a higher degree of expertise or discretion to resolve customer issues and ensure timely resolution
- Recognise and identify operational issues or gaps that may have a negative impact on the customer experience or operational efficiency
- Identify opportunities to enable automated tools and applications for Custome...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTQ2ODE3MDcyP3NvdXJjZT1ndW10cmVl&jid=1184975&xid=4146817072
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Our client is looking to recruit a permanent Senior Master Data Analyst Developer to work within the IT department, the role will be based at their Head Offices in Cape Town and will report to the Application Portfolio Manager. The main purpose of this role would be to develop and maintain Master Data Management solutions using appropriate toolsets. You will need to translate functional requirements into design specifications according to the development standards as well as maintain the software systems and automation of the operations and interfaces between these systems.
Purpose and Objectives
Analyse and address complex issues and recommend appropriate solutions, including issues with respect to performance, scalability and manageability of system solutions and development effortsRequired to partake in the development of application code to satisfy the needs and requirements of the businessPlan and implement solutions for effective development of programs and solutions to meet specifications and deadlinesRequired to stay abreast of industry standardsPlan and execute unit testing, systems integration testing and archiving of test resultsAccountable for the development of system/functional documentation, operations manuals, systems processes, and technical designsAnalyse, resolve difficult/complex system issues, by working with the end-users, colleagues, and external providersWriting of technical specifications according to functional requirementsTranslate functional requirements into design specifications , according to the development standards in area of responsibilityRequired to form part of the standby rotation scheduleRequired to do production support of all applicable systems in area of responsibilityCarry out peer reviewsResponsible for developing quality code according to technical specification
Requirements
Job Related Knowledge
Essential
Strong knowledge of SQLKnowledge of the Software Development LifecycleMaster data management principles and practices
Desirable
Microsoft Office VisioUnderstanding Windows environments, networking and securityGood communication and interpersonal skillsGood documentation skills
Job Experience
Essential
5 - 7 years of developer experienceWorking in an application development / master data management teamExperience working with SQL Server databasesWeb Services experience (WCF)Solid knowledge of Master Data Management principlesXML and XSD schema design
Desirable
Experience working in a retail environmentExperience managing sensitive data and associated standa...
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Customer Support Assistant: Buildsmart | CCS | Building Construction Software Support – Southern Suburbs, Western CapeR9 000 – R13 000 Per Month NegotiableEstablished and reputable Information Technology Provider to the Construction arena is offering this lucrative career opportunity to form part of their dynamic team of professionals and further develop their career.Key Duties and ResponsibilitiesTelephonic support on Buildsmart Software with clear and confident instructions given to client with any unanswered queries escalated to managementAssess clients query whether it’s software or user related and communicating effectively to line managementTraining on Buildsmart Software Logging of queries and correspondence.Billing of work done and travel timeUpdates and ImprovementsBy keeping up to date with training, advise the clients of any changes or improvements in the software development, having a clear understanding of the new features on offer in the softwareQualification, Skills & Experience RequiredSecondary qualification, Accounting as a subject would be advantageous1-2 Years software knowledge gained ideally within Buildsmart | CCS | SAGE or related (Software Training will be provided)Working experience gained within Accounts, Procurement, Payroll, Sub-Contractor; Stock and Material Management would be an advantage!Basic working knowledge of accounting is requiredAbility to facilitate training to users, paying strong attention to detailOwn vehicle and valid driver’s licenseStable track record essential!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ2OTA1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176246&xid=1266_46905
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Business Analyst – RetailInternational FMCG Retailer with HO in Cape Town is seeking to employ an experienced Business Analyst to join their ever growing team. Responsible for working with various Sales and Operations departments with specific focus on key accounts and field sales teams. The individual will assist with day-to-day queries, providing support as well as producing information to enable management to make key decisions, including elements of the month-end process.Assist in formulation and review of monthly sales forecasts by brand and by customer in collaboration with key accounts and supply chainSupport the business operation manager with budget and forecasting processes, month end reporting, ad-hoc reporting requirements and companywide projectsDevelop promotional ROI methodology and measurement of promotional successUse sales and related data to drive planning, tracking and performance assessment of all season and promotionCo-lead forecasting, planning and monitoring of NPD and exclusive products performanceBe a key driver for efficiencies with key accounts team on billing queries and verificationAnalyze and recommend promo mechanics across brands to improve efficiency and uptakeAssist Head of Key Accounts and the larger team by analyzing effectiveness and efficiency of Wholesale environmentServe as an expert of internal business intelligence warehouse (IBM Cognos) and external scanned sales data (customer portal and IRI databases)Lead a value-assessment of implementing a more complete database solution (e.g. SQL-based, Power BI, etc.) and later lead the implementation and change management, if applicable Qualifications and Experience Required:Educated to degree level or equivalent. Degrees in Finance, Statistics and Economics considered to be an advantage Salary - Competitive package
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Our IT team is looking for an innovative, independent thinking functional analyst who exercises good judgement. This person must have a high level of technical expertise, be passionate about IT processes, methodical and be solutions focussed.The primary purpose is to work in conjunction with business, system application and integration teams and vendors to enhance and solve problems related to the ERP and related systems.Functional Analyst will be responsible for requirements analysis, solution mapping, configuration, testing, and documentation of the same, to address business requirements within the product scope according to best practices and statutory requirements. The functional analyst will provide effective administration and support for the Financial and Procurement systems and its users.REQUIREMENTS Key accountabilities of role: Software Configuration, Testing and Support Support and manage interfaces between Financials and other systems Requirements analysis, solution mapping, configuration, and documentation of the same, to address business requirements. The definition and execution of test plans and procedures Work closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility, support and user satisfaction Create end user reports and extract data from the Enterprise Resource Ensure the proper functionality and support of ERP and related systems System administration of ERP Key experience and skills required: Completed a tertiary qualification in Information Systems or Analysis related field. At least 3 years functional systems experience in a technology solution delivery environment Ability to work with and utilize Sage X3 ERP and or Oracle systems Strong problem solving and Analytical ability Accuracy, attention to detail with good mathematical skills Finance background will be beneficial Procure to Pay background and experience Solid understanding of configuration management and the systems development lifecycle with a working knowledge of script development Excellent customer service skills with ability to interpret end user questions and troubleshoot. Ability to test and configure new software developments, releases and upgrades Ability to convey technical processes and terminology into easy to understand language. Ability to maintain confidentiality of sensitive information. Ability to read, write and interpret documents such as procedure manuals, technical specifications, work instructions, and software manuals. Computer skills: Proficiency in one or more of the following areas ASP.NET, SQL Server (MS SQL and/
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0ODU0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1221026&xid=1320_14854
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Bantou Empire Marketing is building the sales team of the future and were looking for young, ambitious people to do it with us!!Do you want to run your own sales and marketing team one day? Do you want to work in a start-up environment where opportunities and skills are readily available? Do you want to have the potential to make way more money than someone of your age makes in a typical salaried job?If the answer to the above questions is an emphatic YES, then skim through the below and GET IN TOUCH !!Responsibilities - Effectively generate sales leads utilizing or marketing systems- Understanding all sales and marketing aspects within the business- Gain knowledge of products offering, target market and other- Cross sell and up sell our products to clients- Reporting and performance tracking across various product sets- Meeting targets and KPI set out by management- Learn how to train and lead team- Build up a sales and marketing team- Lead your team into reaching targets to be successful What we are looking for - A valid matric certificate - Well-developed listening and sales skills- Target oriented - Confident, outgoing, positive young people - Able to negotiate effectively and handle client objections- Hard working attitude with desire to succeed- Excellent relationship building skills - Strong desire to learn and grown into leadership roles- Knack of communication- Commitment, this is NOT a stop-gap If youre this candidate click APPLY or send your CV to he.bantouempiremkt@gmail.com
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Ads in other locations
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JOB OVERVIEWThe Branch Manager is ultimately responsible and accountable for the successful operation of the store, managing the employees of the branch, the achievement of sales targets and budgets, and for execution of company initiatives within the branch.
ROLE AND RESPONSIBILITIES
Plan and direct the day-to-day activities of the branch.Ensure excellent customer satisfaction, always!Seek ways to better promote the store, the product offerings and service within the store.Develop and maintain the store attractiveness, presentability & cleanliness.Ensure the branch is always adequately staffed by:
Initiating hiring in a timely manner when staff leave or when seasonality demands itDeveloping an appropriate scheduling plan for staffSupervise and assist staff in the areas of customer service, product knowledge, store maintenance, execution of promotions, company initiatives, branch administration and ensure that all staff are adequately trained to carry out their respective roles.Achieve sales and other targets, managing all controllable costs, with an overall view of maintaining profitability of the branch.Ensure product display in store is in line with merchandising guidelines.
Ensure a strong system of inventory management is implemented and maintained, with specific focus on:
Adequate inventory levels of appropriate products in conjunction with procurementMinimizing out of stocks in the branchImplementing stock counts in line with group directionEnsuring ordering is done accurately and in a timely mannerMaintaining contact with suppliers to ensure maximum efficiency in purchasing processMinimizing shrinkages and write-offsProduct range GP% targets are met by ensuring correct pricing and accurate capturing of receipts.
Ensure branch administration is operating effectively and in line with company SOP’s.Always ensure the safeguarding of the company assets within the branch.Ensure the store always remains clean and presentable.Personnel management, including selective HR duties.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Matric certificateIntermediate knowledge of Microsoft office programs, specifically Outlook and ExcelGood level of skill on retail ERP programs5-7 years retail management experience
PREFERRED SKILLS
Strong management and coaching skillsStrong organizational & planning skillsStrong inter-personal skillsGood sales and customer service orientationGood communication skillsProactive by natureMust have a high level of integrity and honesty
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Somerset West - Retail Manager reporting to the General ManagerJob OverviewThe Retail Manager will be responsible for all the operational aspects relating to the shop, as well as to empower and lead the team of employees to reach and exceed business objectives.Areas of Responsibility (Your duties will include but are not limited to)ReceivingEnsure stock is received correctly according to blind check receiving methodOversee receiving area for stock counts, expiry dates and condition of stock.Refer any differences / discrepancies to Assistant ManagerCash HandlingManage and control floatsOversee cashiers and cash handling protocolEnsure Cash-up documentation is managed procedurallyPetty cashPerform random auditsStock ControlDamages to be minimised and stock losses to be less than 0,3% of turnoverDaily stock rotationDaily stock counts, as per schedule, from Stock Office must be correctly counted and reported.Short dated stock to be reported dailyArrange stock take preparations are done and manage processSecurityOpen and close shopComplete daily managers check sheetEnsure that the alarms, cameras and all security systems are in working order, maintained and tested regularlyEnsure shop locks, roller doors and any other equipment are maintained.Manage the outsourced security guards to ensure adherence to all Company policies and procedures.General security awareness and accountability as senior on sitePeople ManagementPlan annual and interim labour requirements according to specific volumes and retail requirementsEnsure all staff and support people are well-versed in local hygiene requirements and explainto them the importance of why and how quality standards are to be assuredEquip staff with the required tests and equipment to assure product standards are upheldEnsure staff is well versed in the requirements relating to stock rotation and shelf displays.Identify staff development needs and develop them accordinglyEvaluate staff performance and provide feedback and coaching as requiredCustomer SatisfactionEstablish and maintain good relationships with customers so that they feel they receive good value at all timesProactively identify and resolve obstacles to customer service delivery in a timeous manner, implementing contingency plans when requiredEnsure that Policies and Procedures are followed, and amended to support an ever-changing environmentEnsure that correct processes are followed when dealing with IR issuesArrange any staff rotation between branchesManagement of casual staffGeneralEnsure correct freezer temperaturesGeneral MaintenanceGeneral day to day duties and ad hoc projectsReporting & FinanceRecord and report key performance indicators on a weekly and monthly basisManagement AccountsBudgetingAttend and actively participate in Monday morning meetingsTeamworkSupport department managers and co employees.Actively participate as a member of the teamPerforming any other task, not specified herein, which from time to time may be assigned by the
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2y
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A well-established organization in George is seeking a Retail Manager to join their team. Salary is to be discussed in interview.PLEASE NOTE:Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours.Qualifications and Experience:Have a minimum of 5 years’ experience as a Retail ManagerHave a matric certificateDegree or Diploma in Retail Management or equivalentHave a valid drivers’ license & own vehicleExcellent communication & interpersonal skillsBe computer literate in MS Office (level 2)Be bilingualKey Performance Areas:ReceivingEnsure stock is received correctly according to blind check receiving methodOversee receiving area for stock counts, expiry dates and condition of stock.Refer any differences / discrepancies to Assistant ManagerCash HandlingManage and control floatsOversee cashiers and cash handling protocolEnsure Cash-up documentation is managed procedurallyPetty cashPerform random auditsStock ControlDamages to be minimised and stock losses to be less than 0,3% of turnoverDaily stock rotationDaily stock counts, as per schedule, from Stock Office must be correctly counted and reported.Short, dated stock to be reported dailyArrange stock take preparations are done and manage processSecurityOpen and close shopComplete daily managers check sheetEnsure that the alarms, cameras and all security systems are in working order, maintained and tested regularlyEnsure shop locks, roller doors and any other equipment are maintained.Manage the outsourced security guards to ensure adherence to all policies and procedures.General security awareness and accountability as senior on sitePeople ManagementPlan annual and interim labour requirements according to specific volumes and retail requirementsEnsure all staff and support people are well-versed in local hygiene requirements and explain to them the importance of why and how quality standards are to be assuredEquip staff with the required tests and equipment to assure product standards are upheldEnsure staff is well versed in the requirements relating to stock rotation and shelf displays.Identify staff development needs and develop them accordinglyEvaluate staff performance and provide feedback and coaching as requiredCustomer SatisfactionEstablish and maintain good relationships with customers so that they feel they receive good value at all timesProactively identify and resolve obstacles to customer service delivery in a timeous manner, implementing contingency plans when requiredEnsure that Policies and Procedures are followed, and amended to support an ever-changing environmentEnsure that correct processes are followed when dealing with IR issuesArrange any staff rotation between branchesManagement of casual staffGeneralEnsure correct fr
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Somerset West - Seeking a dynamic, and enthusiastic sales driven team player to join Sales Team, within the Building/Construction Industry, in the quest to grow further.Purpose of the role: To directly communicate with all stakeholders. Offers a technical and advisory service for trade and DIY market. Key role is to interpret customers’ requirements and enable and process the sale. The Salesperson is the first point of contact with customers and good customer service is vital. DUTIES:- Working to and achieving sales targets- Quoting & managing of Sales orders- Internal sales rep duties with regards to timber sales and maintaining a client base.- Client liaison, building relations with existing and new clients- Correctly advise customers on product requirements- Ensure satisfaction levels post sale and build relationships with customers- Completes Quote administration timeously- Marketing of New product launches and specials to customers- Ability to interpret and analyze a building plan- Liaise with delivery times / and after sales process MINIMUM REQUIREMENTS:- Matric + Sales / Marketing qualification ideal- Minimum of 4 years’ experience in a Sales environment- 2 years Timber/ Hardware sales experience.- Ability to read architectural plans and drawings (construction knowledge)- Debtors and Stock control knowledge- Timber and product knowledge- Fully Computer literate on Microsoft Office and Outlook email- Microsoft Dynamics NAV Sales/accounting system competency an advantage- Bilingual in English and Afrikaans with Xhosa an advantage
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2y
The Cashier will be primarily responsible for receiving payments in the form of cash or cards from customers.Duties and Responsibilities: · Customer engagement,· Operate electronic equipment,· Accurately and efficiently ring on registers and accurately maintain all payment measures. Being able to work at a fast pace without error and issue the right amount of change.,· Ensure that each customer receives outstanding service by providing a friendly environment,which includes greeting and acknowledging every customer,maintaining outstanding standards and solid product knowledge.,· Sufficient product and product code knowledge as well as maintaining an awareness of all promotions and advertisements.,· Ensure that all money is accounted for. Balance cash at the end of each shift in the presence of the shop manager.· Share in the responsibility of housekeeping and store cleanliness. Qualifications & Competencies· At least a senior education certificate preferably matric· Tertiary qualification will be advantageous· Prior experience (At least 2 years)· Computer Literacy· Ability to concentrate on details· Skilled in promoting a friendly atmosphere and efficient customer serviceInterested candidates can forward their cvs to graystoneautohr@gmail.com
22d
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Shell Service
Station- Convenience Store Manager
Convenience
Store Manager reporting to the Site Manager.
Job Overview
The Convenience
Store Manager will be responsible for all the operational aspects relating to
the shop, as well as to lead the team of employees to reach business
objectives.
Areas of
Responsibility (Your duties will include but are not limited to)
Receiving
Ensure stock is
received correctly according to company policy
Oversee
receiving area for stock counts, expiry dates and condition of stock
Cash
Handling
Manage and
control floats
Oversee
cashiers and cash handling protocol
Ensure Cash-up
documentation is managed procedurally
Petty cash
Perform random
audits
Stock
Control
Damages to be
minimized and stock losses to be according to company policy
Daily stock
rotation
Daily stock
counts, as per schedule, from Stock Office must be correctly counted and
reported
Short dated
stock to be reported daily
Arrange stock-take
preparations are done and manage process
Security
Open and close
shop
Complete daily
managers check sheet
General
security awareness and accountability as senior on site
People
Management
Ensure all
staff and support people are well-versed in local hygiene requirements and
explain to them the importance of why and how quality standards are to be
assured
Equip staff
with the required tests and equipment to assure product standards are upheld
Ensure staff is
well versed in the requirements relating to stock rotation and shelf displays
Identify staff
development needs and develop them accordingly
Evaluate staff
performance and provide feedback and coaching as required
Customer
Satisfaction
Establish and
maintain good relationships with customers so that they feel they receive good
value at all times. Ensure that Policies and Procedures are followed and
amended to support an ever-changing environment.
General
Ensure correct
freezer temperatures
General
Maintenance
General day to
day duties and ad hoc projects
Reporting
& Finance
Record and
report key performance indicators on a weekly and monthly basis
Actively
participate as a member of the team
Performing any
other task, not specified herein, which from time to time may be assigned by
the Manager.
To apply,
send your cv via gumtree along with your salary expectations.
Should
you not here from us within 2 weeks please consider your application
unsuccessful.
Application
expiry 30. 04. 2024
1mo
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SEEKING A PETROL STATION JUNIOR MANAGERAPPLICANT, MUST BE ENTHUSIASTIC, DYNAMIC, ENERGETIC, HONEST, RELIABLE,SOBER AND HARDWORKING (CAPE TOWN)KEY DUTIES AND DAILY TASKS INCLUDE:· Office administration, filing, organizing, etc· Staff supervision· Ordering of fuel and products required for the convenience store· Management of fuel, including fuel recons· Capturing of purchases on system, invoices· Debtor and Creditor relations· Handling of accounts and banking· Staff maintenance· Stock counts and recons (Daily)· Daily cash ups (morning and evening) after shifts changes· Management of car wash· Merchandising of products· Promotional activities· Site maintenance and repairs· Communication between head office and the site· Customer communication and assistance· Direct, consistent feedback of management to the dealerCRITERIA OF APPLICANT:· Matric / Grade 12· Drivers license· Own vehicle an advantage· Experience in the Petrol Station industry· Computer literate in MS Office (Word, Excel & Outlook)· Friendly with good communication and problem solving skills· Ability to use own initiative· Dynamic ideas and good organizational skills· Willing to work on weekends, public holidays and rotation shifts and if an emergency occurs· Previous managerial experience an advantageFORWARD (EMAIL) YOUR APPLICATION TO:dgss335440@gmail.comPLEASE INCLUDE A DETAILED C.V WITH:· References· Id and license documents· Service certificates· Skills· Previous work experience· Picture!ONLY APPLY IF YOU MEET THE ABOVE CRITERIA AND LIVE IN CAPETOWN!!!NO CASHIERS & PETROL ATTENDANTS!!REMUNERATION:R 8,000 – 10,000Package will be discussed
1y
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