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1
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Our Client, a well-established QSR (Quick Service Restaurant) company is recruiting for an experienced Area Manager to to join their team and oversee a cluster of their restaurants.
Job Purpose:
The Area Manager will be responsible for 3 to 6 stores within a region and will be required to maintain and improve the performance of each store as well as manage all store team members and improve on productivity.
Responsibilities:
• Prepare food-cost reports by gathering required information for each store and analysing information
• Implement food-cost action plans
• Monitor expenditure of all stores under your control ensuring all budgets adhered too
• Ensure all stores are adequately staffed to deliver 100% customer service
• Ensure monthly audits of all stores in assigned areas
• Respond to and follow-up on all customer complaints in assigned areas
• Visit stores in assigned areas according to an organized work schedule
• Train and correct store staff in assigned areas, in implementing correct procedures
• Liaise with the Training and Development Manager to ensure all training is correctly conducted and recorded for stores in assigned areas
• Ensure all stores practice correct food safety and sanitation procedures
• Ensure all stores in assigned areas achieve the requisite pass on all audits
• Follow ups to be duly conducted for failed audits in the applicable stores, within set timeframes
• Together with Store Management, draft action plans based on audit results and ensure effective execution
• Ensure repairs and maintenance is actioned and follow-ups done for stores in assigned areas (costs to be maintained within the stores budget)
• Directs the compliance of workers with established company policies, procedures, and standards (e.g., safekeeping of company funds and property, personnel and grievance practices, adherence to policies governing acceptance and processing of customer credit card charges etc.)
• Conduct disciplinary hearings and investigations with the assistance of HR
• Inspect premises of assigned area stores to ensure adequate security exists and that physical facilities comply with safety and environmental codes and ordinances
• Review operational records and reports of stores in assigned areas, to project sales and determine store profitability
• Co-ordinate sales and promotional activities of stores in assigned areas, to ensure sales budgets are achieved with the Marketing team
• Reports as required on sales, labor, food cost and PL performance
• Attend to customer complaints and assist as far as possible Experience:
• 3 to 5 years related experience in the fast-food/Restaurant/ QSR industry.
• Fast food restaurant industry
• Strong Operationally
• Financial acumen
• Experience in running multiple stores
• Strong personality Salary: Market related (negotiable based on level of experience)
Working hours: 8am to 8pm, Monday to Sunday with 1 x off day a week (Monday to Thursday), and 1 x week...Job Reference #: 202212
5mo
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Grill Cook Responsibilities:Braise and grill meat and vegetables with a high degree of skillAssist in maintaining inventory by tracking, labeling, and replacing key ingredientsPrepare meat and vegetables by slicing, cutting, shredding, and tenderizing them as neededCommunicate with the head chef and wait staff to ensure the timely delivery of all mealsFollow all relevant food health and safety guidelinesMaintain a workstation that is both clean and sanitaryCommunicate with the restaurant manager about any kitchen supplies and upgrades that are neededGrill Cook Requirements:High school diploma or GEDPrevious restaurant experience, preferably as a cookPositive attitude and ability to thrive in a fast-paced kitchenStrong communication skillsAvailability to work evening and weekend shiftsExceptional attention to detail and organizational skillsKnowledge of and willingness to embrace important food health and safety guidelinesWillingness to continue learning and improving your craftPlease e-mail CV to eyeofafrica@doppio.co.za
6d
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Experienced Bakery
Assistent manager required for Busy Bakery in Lock Logan Waterfront
-Minimum 5 years restaurant experience
-Minimum 3 years manager experience
- must have matric
- further education an advantage
- hands on and dynamic
- computer literate
- problem solver
- own transport
- able to do daily stock and variance check and hold staff accountable
- do you have passion, drive, willingness to go the extra
- have a valid drivers license
- South Africa citizen
If so please send us your CV to
Recruit@cinnabon.co.za, including a salary expectation, matric certificate, ID and where you reside
8d
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Busy
Coffee Shop in CBD is looking for a hard working and friendly manager to join
our dynamic team! Current manager has been promoted.
Minimum
Requirements:
· Some
restaurant management experience
· Computer
Literate
· Attention
to detail and accuracy
· Ability
to manage a group of people
· Excellent
communication skills
· Junior
staff welcome to apply
· Barista
Experience (Advantageous)
· MUST have valid driver’s
license and own vehicle.
Duties
and Responsibilities:
· Open
Close of store, cash-up
· To
ensure correct and effective stock levels, very strict stock control
· Managing
the work team (developing and monitoring weekly schedule)
· To
monitor performance against set daily/weekly/monthly targets
· To
perform daily compliance checks with regards to Health & Safety, Repairs
& Maintenance, Cleaning &; Hygiene (escalate any problems to the General
Manager
· Willing
to work shifts
· Check
in’s with various stores (Driving to different stores)
· Assisting
Area Manager when needed
· Ensure
that attendance register is completed.
If you
would like to apply for this job, please send your CV to
work@xpressocafe.co.za
9d
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Customer
ServiceDeliver superior service and maximize
customer satisfaction.address concerns and discover lasting
solutions while upholding customer satisfaction as the priority.Respond efficiently and accurately to
customer complaints.Daily customer complaints investigation and
resolution within 24 hours.Balance effective service levels with
meeting required productivity benchmarksApp ExecutionManage restaurant’s good image and
suggest ways to improve it.Ensure nil out of
stock of product ingredients. Adherence
to Shopkeeping disciplinesAll regulatory practices pertaining to
compliance with health and safety regulations,Ensure compliance with sanitation and
safety regulationsRegularly review product quality Minimise
ShrinkageCCTV spot checks (e.g. G4S dropping,
stock, random security & access)Identify and manage all shrinkage hotspots
within the department. People managementManage the end-to-end People processes
(attract, develop, retain)KEY COMPETENCIES (6-8 key competencies per
job including personal, business and technical/ functional – this information
would be housed centrally in a competency database)·
Strong interpersonal skills·
Excellent communication
skills·
Ability to work
independently.·
Able to manage and work in
a team·
Able to effectively
demonstrate product knowledge relative to job function·
Able to follow and adhere
to processes, policies and procedures·
Able to communicate clearly
and listen effectively·
High level of
attention-to-detail·
Ability to work in a
fast-paced environment·
Strong organisational
skills·
Numerate ·
JOB
REQUIREMENTS·
A matric certificate and
relevant management experience are essential for this position. ·
Drivers licence·
Minimum 2 years previous
experience as an Assistant Restaurant Manager or Restaurant Manager. ·
Proven customer service
experience as a manager.·
Extensive food and beverage
(F&B) knowledge, ·
Previous experience with
restaurant management software.·
Strong leadership and
people management skills·
Strong understanding
of financial management. · Existing
people management experience is an advantage· Able
and flexible to work different shifts - flexi shift roster which may be changed
to suit the needs of the operation.
·
Weekends, evenings and Public Holiday workdays and times is mandatoryEmail now your cv: ericmaqwele@woolworths.co.zaPlease note only SA Citizen are allowed to apply please
5d
We are looking for a dynamic goal driven individual to join our team as manager/ assistant manager.Must have- previous QSR management experience or- working experience +3years- own transport or reside close to AmanzimtotiSkills Required- Great Customer Service skills- Marketing skills- Great Communicator- Able to understand stock management- Performance management- Conflict management- Manage a shift teamIf you believe you meet the necessary requirements, please send your CV to pizzahutoti@gmail.com
20d
SavedSave
Front of House
Manager
Location: New York Bagels
Overview: Join our
team as a Front of House Manager at our bustling city eatery! We're searching
for a seasoned professional to oversee daily operations, ensure exceptional
customer service, and lead our dynamic team. If you have a passion for
hospitality, strong leadership skills, and thrive in a fast-paced
environment, we want you on board!
Key Responsibilities:
Operations Management:
Conduct daily cash-ups and reconcile
delivery service transactions.
Coordinate daily housekeeping schedules
to maintain cleanliness and organization.
Manage daily stock levels and inventory.
Handle daily administrative tasks
efficiently.
Oversee daily, weekly, and monthly
maintenance tasks.
Execute opening and closing procedures
with precision.
Prepare monthly shift schedules for FOH
staff.
Customer Service:
Ensure exceptional customer service
standards are maintained at all times.
Address customer inquiries, feedback,
and complaints promptly and professionally.
Lead by example in delivering
outstanding service to our guests.
Team Support:
Provide training, support and
supervision to FOH and BOH staff as needed.
Foster a positive and collaborative work
environment.
Lead and motivate the team to achieve
performance targets and exceed customer expectations.
train, and supervise front of house staff.
Additional Duties:
Collaborate with the kitchen team to
ensure seamless communication and operations between FOH and BOH.
Assist with monthly financial reporting
and budget management.
Implement strategies to optimize
efficiency and productivity.
Stay updated on industry trends and best
practices.
Requirements:
Minimum 3 years of hospitality
experience, with at least 1 year in a managerial or supervisory role.
Reliable transportation to the CBD.
Valid references from previous employers
demonstrating strong leadership and management skills.
Flexibility to work weekdays, weekends,
and public holidays as required.
Proficiency in Microsoft Excel.
Excellent communication and
interpersonal skills.
If you're ready to take on the challenge
of managing a busy city eatery and have what it takes to deliver exceptional
service, apply now to join our team as a Front of House Manager. Let's create
memorable experiences together!Please email all CV's to: 1940nyb@gmail.com
23d
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