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Maintenance Technician (Manufacturing) - RandburgPiping / Plastics ManufacturingA global leader in the manufacturing of conduit piping for underground applications requires the technical skills of an experience Maintenance Technician to join their manufacturing plant in Kya Sands, Randburg (Shifts / overtime)Duties:Attending to all breakdowns during or outside of normal working hoursEnsure adherence to the OHSACT and company policies and proceduresHands on practical approachInspect all machinery, equipment and buildings of the facilityMaintaining a record of all the maintenance work that has been conducted on the machineryMaximise machine efficienciesMust be a self-starter with the ability to work as part of a team in a fast paced environment with minimal supervision.Overseeing tool changes, ensuring all tooling and equipment is properly maintained and available prior to tool changesPerform scheduled and unscheduled maintenance on machinery and equipmentReduce machine breakdown timesRefurbishment of machineryRequired to work overtime as and when requiredRequired to work weekly standbyStrong mechanical and electrical problem solving skills.Strong understanding of control systems and machine operation with hands-on experience.To ensure that all duties and tasks are carried out in a safe and efficient manner and at no time is the employee or their co-workers placed in an unsafe conditionComplete any other duty or tasks assigned by Plant Manager. Qualifications,:Willing to do extra in order to meet goals i.e. going the extra mileQualified Maintenance Electrician and/or Maintenance Millwright with minimum 10 years practical experience.AC and DC drive experienceBasic PLC and electronic experienceExcellent communication skills, proficient in the English Language Written and Oral - must be able to legibly read and write reports.Knowledge and skill Requirements:Strong organizational and time management skillsStrong knowledge in operating maintenance tools and equipmentPunctuality - having an excellent attendance track recordIn procession of a valid drivers licence - LDVA good knowledge of maintenance planning methodologies and the control thereofProblem solving; identifying and solving all technically related problemsExperience in the ordering of spare parts, interaction with suppliersTeam member -ability to encourage or influence others to work together within the groupFlexibilityConceptual/ analytical thinkingAttention to detailR110.00 to R120.00 per hour (with night time, overtime and shift allowances applicable) https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4Mzc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1182948&xid=1266_48375

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Job brief We are looking for a qualified Client Service Manager to take responsibility for leading the technical support team to provide excellent customer service and resolve all technical issues. The Client Service Manager should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate the team to achieve specific goals are essential skills to perform well in this position. Requirements Proven work experience as a Help Desk/Client Service Manager;Hands on experience with help desk and remote control software;Solid technical background with an ability to give instructions and guidance to a non-technical audience;Customer-service excellence oriented with a problem-solving attitude;Excellent written and verbal communications skills;Team management skills;BSc degree in Computer Science, Information Technology or relevant fieldFamiliarity with traditional and modern support methods, tools and techniques;Sound decision making, planning and organisational skills;Ability to present complex information to support staff and clients alike;Proficiency in MS Office and support experience in a Software as a Service environment;General knowledge of and experience in a Software as a Service environment (5 years minimum);Technical qualification would be advantageous.Primary Responsibilities Managing the help desk team and evaluating staff performance on an ongoing basis;Ensuring customer service is timely, accurate, of the highest standard and within the parameters of agreed to SLA’s;Recruiting, training and supporting help desk representatives and technicians;Setting specific customer service standards and continually striving for customer service excellence;Contribute to improving customer support by actively responding to queries and handling complaints as well as support escalations;Establish best practices through the entire technical support process;Follow up with customers to identify areas of improvement on a one-on-one basis and through online customer satisfaction surveys;Develop daily, weekly and monthly reports on help desk team’s productivity and report back to the appropriate internal teams, like product developers, as well as senior management;Deliver face to face as well as online client support, as and when required, whichever appropriate;Act as a conduit between customers externally (brokers, administrators, UMAs and insurers) and teams internally, to ensure optimal client service levels;Work with the support and business teams to plan for forthcoming implementations, managing the customer’s expectations during the set-up, implementation and training phase, until handover to the support team;Escalate, where necessary, to the development teams to ensure customer business priorities are understood and delivered upon;Work with business, https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ3NTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1164253&xid=1108_47592

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"hand tools" in Randburg

hand tools in Randburg (55 results)

Results for hand tools in All Categories in Randburg