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SUMMARYRestaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To assist in the day to day running of the restaurant and to help ensure the Village N Life concepts, manuals, SOPs and logs are always kept current and implemented as well as managing and organizing daily restaurant operations with a goal of controlling costs and providing a high-quality experience to customers. Areas of operation range from personnel management to cook and waiting staff coordination to inventory management.MINIMUM REQUIREMENTSQUALIFICATION: Grade 12 or equivalent Accommodation Certificate/Hotel School diploma is advantageous.EXPERIENCE: Previous experience in the same or similar position in a 4/5-star hotelFamiliar with all duties and procedures in a restaurant EnvironmentMS Office (Word, Excel and Email) is essentialOpera experience is advantageousCompetenciesCommunication: Verbal CommunicationComprehension Cognition/Thinking: Decision Making and Judgement Problem Solving Interaction with Others: Influencing OthersRelationship Building Personal Effectiveness: Adaptability and FlexibilityAttention to Detail/QualityResults Focus and InitiativeManagement/Leadership:Coaching and MentoringFiscal AccountabilityDUTIES AND RESPONSIBILITIESService LevelsEnsure service levels are maintained and sustained in the Restaurant and Front Office.Manage Dining room, catering and ensure that tables are always setup correctly.Communicate with service, kitchen staff and reception staff regarding reservations and special events, check-ins and check-outs.Ensure staff training is updated and signed for and that all evidence is in each staff members personnel file.Coordinate daily Front of the House and Back of the House restaurant operationsRespond efficiently and accurately to customer complaintsOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityEnsure compliance with sanitation and safety regulationsControl operational costs and identify measures to cut wasteImplement policies and protocols that will maintain future restaurant operationsProcess payroll and maintain all relevant recordshttps://www.executiveplacements.com/Jobs/S/Service-Manager-Hermanus-1201863-Job-Search-07-10-2025-02-00-14-AM.asp?sid=gumtree

9mo

Executive Placements

Hermanus

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Role: Senior Catering ManagerLocation: Hermanus Western CapeSalary: TBCWhat your days might look like:Steering a full kitchen and coffee shop operation no two days are ever the sameSupporting your team with hands-on guidance and honest leadershipBalancing the books, stock, and schedules while still making time for a customer conversationCoordinating functions that make people feel seen, celebrated, and cared forOverseeing customer accounts and ensuring efficient, accurate billingKeeping things clean, safe, and always up to standard from the laundry to the last cup of coffeeUpholding food safety, hygiene, and quality standardsManaging suppliers, deliveries, and budget controls with precisionWho you are:A seasoned leader with at least 58 years experience in a similar senior management role ideally in a hospital, healthcare, or high-volume catering environmentStrong understanding of kitchen operations, stock control, portioning, waste reduction, and menu costingExperience in running a coffee shop, with a focus on customer service, quality control, and daily operationsSkilled in coordinating functions and events from planning to executionKnowledgeable in special dietary requirements and how to integrate them into menu planning and serviceProficient in Point-of-Sale systems, stock systems, and general computer literacy (MS Office, email, basic reporting)Experienced in HR processes, including payroll, discipline, staff supervision, and performance managementFamiliar with labour legislation and basic Industrial Relations (IR) proceduresExcellent communicator fluent in both English and AfrikaansWell-organised, solution-oriented, and calm under pressureAble and willing to work evenings, weekends, and public holidaysA natural people-person who builds strong relationships with clients, staff, and suppliersOut-of-the-box thinker who thrives in environments where no two days are the sameMust have a valid drivers licence and own transportA formal qualification in Culinary Arts, Hospitality Management, or a related field will be a strong advantageWhy this role matters:Because here, food is more than nourishment, its connection. Service is more than duty, its dignity. And we believe the right person in this role will do more than manage, theyll lead a team that genuinely cares.If this sounds like your kind of challenge, dont wait. https://www.executiveplacements.com/Jobs/S/Senior-Catering-Manager-1201362-Job-Search-07-08-2025-16-09-41-PM.asp?sid=gumtree

9mo

Executive Placements

Hermanus