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Do you have Sales Management experience with the gift of the gab and can sell ice to an eskimo - then this is the opportunity for you! Our client requires a Sales Manager for their online Digital Marketing Company. The Sales Manager works closely with the sales team and the technical team to develop customer relationships that promote retention & loyalty. The Sales Manager is responsible for the health of customer relationships and offer product solutions to pain points and find opportunities to expand the business. A Sales manager guides customers through the sales process into the support phase.Requirements: Age 35 years + with a minimum of 5 years Sales Management experience in the automotive sales environmentOnline digital sales experience will be an added benefitGood understanding of digital media and its jargon.Proficient use of the CMS SystemExperienced in motivating and guiding a sales team and being hands-on in the sales process with them Job Responsibilities: Unify the sales and account management departmentsGrow sales and reach sales targets as set out by the businessMonitor system usage and report to clients on their success factorsAssisting and leading the onboarding process after signupCheck in with clients to ensure proper use of systemReport on possible system upgrades and changesGuide customers through the sales process into the support phaseEncourage upsells & cross sellsGenerate sales for a portfolio of accounts and reach the companys sales targetIdentify new sales opportunities within existing accounts to retain a client-account manager relationship by up-selling and cross-sellingManage and solve conflicts with clientsDevelop trust relationships with a portfolio of major clients to ensure they do not turn to competitionAcquire a thorough understanding of key customer needs and requirementsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerServe as the link of communication between key customers and internal teamsResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsContacting potential clients to establish rapport and arrange meetings.Researching organizations and individuals to find new opportunities.Increasing the value of current customers while attracting new ones.Finding and developing new markets and improving sales.Developing quotes and proposals for clients.Training personnel and helping team members develop their skills Salary:Basic Salary + Incentives (for department performance & dep https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUxMDc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186084&xid=1108_51075

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