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Mango5 is looking for a well-versed individual with outstanding customer service to clients and customers alike. Must have a stellar attitude and display professional behavior. Adequately complete administrative assignments to join our exciting international campaign. Are you looking for stability, growth, and a fantastic work environment? Mango5 is one of the top BPO Outsourcers in South Africa, offering outsourced services to local and international clients. Our office in Cape Town has a rich history of delivering best-in-class BPO services. At Mango5, we offer you the opportunity for immense growth and development. Our Mango5 family drives their success; we create a solid work ethic with our hard work and dedication. Our willingness to excel makes for an excellent working environment. Duties and Responsibilities • Managing and coordinating the transportation of staff • Updating the transport provider of any changes to the staff roster • Ensuring the client is aware of any transport delays • Assisting with compiling new employee lists to be sent to transport provider • Experience in managing transport routes to ensure efficiency in costs essential • Manage and arrange emergency transportation for sick employees • Manage transport escalations and complaints • Receive candidates and clients at reception • Loading of new hires on the client fingerprint system • Arrange refreshments for meetings and clients • Manage and coordinate the cleaning staff • Administrative duties will include handling calls, calendar management, filing, detailing messages, ordering inventory, and general office management tasks. • Quotations for Directors • Bookings reservations, traveling, etc • Personal errands • Keeping track of deadlines • Stock Control • Managing the restocking of vending machines • Managing the overall building and facilities and ensuring everything is in good working order. Experience and Qualification • Must have Matric/Grade 12 • Clear criminal record • Exceptional communication skills • Staff transportation management essential • Computer literate - familiar with Microsoft Office • 2-year Office Management / Office Administrator Key Skills Punctuality Excellent interpersonal skills Excellent verbal and written communication skills Have high-performance culture and ethics Strong problem solving Flexible, self-motivated, and proactive Trustworthy with high standards or personal integrity Remuneration R14.000 Basic RXXX Shift Allowance 3 Month Probation Medical Insurance and YouAssist (access to emergency response, trauma, and home assist) Professional Development: Internal LMS with access to over 70 online courses Working Hours: Monday to Friday, 13:00pm/15:00Pm/16:00PM to 22:00pm/12:00am/01:00m (depending on Daylight Savings) Transport will be provided for shifts ending at 7 pm (from work to home only) USA Public Holidays applicable Please note that only shortlisted...Job Reference #: 201126

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NEW VACANCY ALERT!!Our client in the automotive sector seeks to employ a Business Representative to be based in Cape Town. Duties: Achievement of Sales Budget (Revenue, Margin, Units). Support the implementation of the Xpress Stores strategy. Canvassing and opening of new customer accounts based on their viability as future customers. Assist with the credit application process. Provide the customer with stands, P O S material, claims and rotation procedure training. Assist with consignment stock process when required. Update customer database by providing new information regarding new customers and/or updating existing information. Monthly SBO meeting with Regional Manager to feedback status of new business. Monitor monthly sales per customer using the Sales Management process. Buying patterns and volumes (increasing/decreasing/stable number of units) and profitability of customers. The setting up model stocks per customer i e unit mix required and sold. Stock rotation in line with consignment stock/model stock levels. The need for scrap recovery. Customer satisfaction levels through joint visitations with Regional Manager. Appropriate support in master and dynamic route planning in collaboration with warehouse staff and Value logistics. Selling of concepts and ideas to customer such as the Xpress Strategy, routing schedule etc Appropriate links between internal and external customers eg Debtors, customer integration centre, warehousing and the customer). A set daily calling cycle. Introduce new marketing and promotion ideas and assisting the customer in aligning its strategy with that of the Company (marketing strategy). Provide input into the sales budgeting process on an annual basis. Daily extrapolation of sales information from the SAP system to assess actual units against target units and implement a plan of action if necessary. Manage and monitor gross profit on a daily basis and implement action plan if necessary. Provide regular presentations/training to customers on products and pricing to ensure that the customers are kept up to date with technical product changes. Build customer relations by planning, controlling and updating delivery schedules, pricing, customer model stocks. Ascertain whether correct pricing structures are in place at all times. Host regular trade evenings and suitable entertainment in order to promote the product and grow/develop customer relations. Initiate and monitor all promotional activity to develop and grow existing customer base and market share in consultation with the customer and Regional Manager. Respond timeously to all queries raised by customers. Follow up on all cases of dissatisfied customers and ensure that an action plan is implemented to resolve such cases to everyone’s satisfaction. Build and maintain satisfactory working relationships with customer liaison, debtors, warehouse staff and value logistics (customer information centre). Ensure daily and weekly SECTOR: Manufacturing https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUpIQjAwMDA4NS9LQg==&jid=1775604&xid=JHB000085/KB

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