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4
R 790
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We have offices, coworking spaces, and meeting rooms in every major town & city.Build your business presence fast, with an instant professional company address and the virtual office services you need. Choose from thousands of locations to position your business wherever you need to be.Do your best work in this vibrant downtown location, home to a dynamic and diverse business scene. Kingsmead Business Centre is in the heart of Durban’s city centre and the Bram Fischer Road gives you a direct connection to the entire metropolitan area.Enjoy fresh, fully-furnished surroundings designed for productivity, with access to an outdoor terrace when you need some fresh air. When work is done, host your clients in style at the nearby upscale hotels and prestigious restaurants.Regus Virtual Office includes: • Options ranging from local business address to telephone numbers and workspace access• Professional receptionists to greet guests• 24/7 customer support• Regular networking and community events • Mail forwarding on daily, weekly or ad hoc basis• Choice of regional or national phone number• Professional call answering service• Administrative support• Access to office or coworking space as and when neededAll images shown in this listing belong to our locations but may not correspond to this specific centre.Enquire nowProperty Reference #: ZAvo3478Agent Details:IWGPLC South AfricaRegus Management GroupBuilding 2Country Club Estate21 Woodlands DriveWoodmeadJohannesburgMaude Street, SandownJohannesburg2198
14h
8
Contact f/price
SavedSave
We have offices, coworking spaces, and meeting rooms in every major town & city.Do your best work in this vibrant downtown location, home to a dynamic and diverse business scene. Kingsmead Business Centre is in the heart of Durban’s city centre and the Bram Fischer Road gives you a direct connection to the entire metropolitan area.Enjoy fresh, fully-furnished surroundings designed for productivity, with access to an outdoor terrace when you need some fresh air. When work is done, host your clients in style at the nearby upscale hotels and prestigious restaurants.At Regus Kingsmead, we can support with:• Office Space: Private, fully furnished and equipped offices for one person or an entire company and fully tailored to your needs. Options range from serviced to custom office spaces to disaster recovery spaces and day offices – with access as and when you need it.• Coworking: Our coworking spaces are designed with collaboration in mind and come with all the details taken care of. Reserve a dedicated desk or drop in and hot-desk and open your business up to new possibilities.• Meeting Rooms: Our meeting rooms offer the perfect setting for your next pitch, interview or workshop. They come with the latest technology, a friendly support team to ensure everything runs smoothly, and catering if you need it.• Virtual Office: Our virtual offices are available in every major town and city worldwide, so you can represent your business professionally. Choose your new virtual address now and build your own plan with mail forwarding and call answering services available.• Membership: With multiple options ranging from office, coworking of lounge access, we offer the flexibility and freedom to accommodate any workstyle. Simply walk into any location across our extensive global network and get to work – as often as you need.All images shown in this listing belong to our locations but may not correspond to this specific centre.All prices indicate ‘starting at’ pricing and is subject to change, based on selection and services included. Enquire nowProperty Reference #: ZAec3478Agent Details:IWGPLC South AfricaRegus Management GroupBuilding 2Country Club Estate21 Woodlands DriveWoodmeadJohannesburgMaude Street, SandownJohannesburg2198
14h
8
Contact f/price
SavedSave
We have offices, coworking spaces, and meeting rooms in every major town & city.Create a future-ready home for your team at this vast, contemporary development with impressive views. Liberty Life Building is a distinctive, easily accessible building just a 20-minute drive from Durban’s Central Business District.Surround yourself with large finance, insurance and telecoms companies in the area and network with them in our on-site coffee bar. And when it’s time to switch off, take advantage of the commercial, hotel and leisure facilities in the surrounding area.At Regus Umhlanga Ridge, we can support with:• Office Space: Private, fully furnished and equipped offices for one person or an entire company and fully tailored to your needs. Options range from serviced to custom office spaces to disaster recovery spaces and day offices – with access as and when you need it.• Coworking: Our coworking spaces are designed with collaboration in mind and come with all the details taken care of. Reserve a dedicated desk or drop in and hot-desk and open your business up to new possibilities.• Meeting Rooms: Our meeting rooms offer the perfect setting for your next pitch, interview or workshop. They come with the latest technology, a friendly support team to ensure everything runs smoothly, and catering if you need it.• Virtual Office: Our virtual offices are available in every major town and city worldwide, so you can represent your business professionally. Choose your new virtual address now and build your own plan with mail forwarding and call answering services available.• Membership: With multiple options ranging from office, coworking of lounge access, we offer the flexibility and freedom to accommodate any workstyle. Simply walk into any location across our extensive global network and get to work – as often as you need.All images shown in this listing belong to our locations but may not correspond to this specific centre.All prices indicate ‘starting at’ pricing and is subject to change, based on selection and services included. Enquire nowProperty Reference #: ZAec1638Agent Details:IWGPLC South AfricaRegus Management GroupBuilding 2Country Club Estate21 Woodlands DriveWoodmeadJohannesburgMaude Street, SandownJohannesburg2198
14h
4
R 1,050
SavedSave
We have offices, coworking spaces, and meeting rooms in every major town & city.Build your business presence fast, with an instant professional company address and the virtual office services you need. Choose from thousands of locations to position your business wherever you need to be.Create a future-ready home for your team at this vast, contemporary development with impressive views. Liberty Life Building is a distinctive, easily accessible building just a 20-minute drive from Durban’s Central Business District.Surround yourself with large finance, insurance and telecoms companies in the area and network with them in our on-site coffee bar. And when it’s time to switch off, take advantage of the commercial, hotel and leisure facilities in the surrounding area.Regus Virtual Office includes: • Options ranging from local business address to telephone numbers and workspace access• Professional receptionists to greet guests• 24/7 customer support• Regular networking and community events • Mail forwarding on daily, weekly or ad hoc basis• Choice of regional or national phone number• Professional call answering service• Administrative support• Access to office or coworking space as and when neededAll images shown in this listing belong to our locations but may not correspond to this specific centre.Enquire nowProperty Reference #: ZAvo1638Agent Details:IWGPLC South AfricaRegus Management GroupBuilding 2Country Club Estate21 Woodlands DriveWoodmeadJohannesburgMaude Street, SandownJohannesburg2198
14h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the le...Job Reference #: 202651
3d
1
SavedSave
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience ...Job Reference #: 202639
3d
9
R 1,050
SavedSave
Property Address:101 Isaiah Ntshangase Road, Stamford Hill, DurbanCity Centre, Durban CityBuild your business in the conveniently located coastal city of Durban with a fully equipped, modern workspace. Gather colleagues and clients together easily with bus, rail, and air transportation options, including nearby Durban Train Station.Focus in this airy office space and hold productive sessions in the spacious meeting rooms. Need some inspiration? Step away from your desk and walk along the beautiful seafront of Durban Beach.At Regus Country Club, we can support with:• Office Space: Private, fully furnished and equipped offices for one person or an entire company and fully tailored to your needs. Options range from serviced to custom office spaces to disaster recovery spaces and day offices – with access as and when you need it.• Coworking: Our coworking spaces are designed with collaboration in mind and come with all the details taken care of. Reserve a dedicated desk or drop in and hot-desk and open your business up to new possibilities.• Meeting Rooms: Our meeting rooms offer the perfect setting for your next pitch, interview or workshop. They come with the latest technology, a friendly support team to ensure everything runs smoothly, and catering if you need it.• Virtual Office: Our virtual offices are available in every major town and city worldwide, so you can represent your business professionally. Choose your new virtual address now and build your own plan with mail forwarding and call answering services available.• Membership: With multiple options ranging from office, coworking of lounge access, we offer the flexibility and freedom to accommodate any workstyle. Simply walk into any location across our extensive global network and get to work – as often as you need.All images shown in this listing belong to our locations but may not correspond to this specific centre.All prices indicate ‘starting at’ pricing and is subject to change, based on selection and services included. Enquire nowProperty Reference #: ZAec5892Agent Details:Regus ManagementRegus Management GroupBuilding 2Country Club Estate21 Woodlands DriveWoodmeadJohannesburgMaude Street, SandownJohannesburg2198
4mo
4
R 1,050
SavedSave
Property Address:101 Isaiah Ntshangase Road, Stamford Hill, DurbanCity Centre, Durban CityBuild your business presence fast, with an instant professional company address and the virtual office services you need. Choose from thousands of locations to position your business wherever you need to be.Build your business in the conveniently located coastal city of Durban with a fully equipped, modern workspace. Gather colleagues and clients together easily with bus, rail, and air transportation options, including nearby Durban Train Station.Focus in this airy office space and hold productive sessions in the spacious meeting rooms. Need some inspiration? Step away from your desk and walk along the beautiful seafront of Durban Beach.sRegus Virtual Office includes: • Options ranging from local business address to telephone numbers and workspace access• Professional receptionists to greet guests• 24/7 customer support• Regular networking and community events • Mail forwarding on daily, weekly or ad hoc basis• Choice of regional or national phone number• Professional call answering service• Administrative support• Access to office or coworking space as and when needed• Pricing starts at ZAR 1050All images shown in this listing belong to our locations but may not correspond to this specific centre.Enquire nowProperty Reference #: ZAvo5892Agent Details:Regus ManagementRegus Management GroupBuilding 2Country Club Estate21 Woodlands DriveWoodmeadJohannesburgMaude Street, SandownJohannesburg2198
4mo
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experienc...Job Reference #: 202641
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202438
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Arabic Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Arabic and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202648
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202645
3d
1
Greetings everyone,I hope you're all doing well. I'm a 21-year old young woman who's looking for a job to start in the month end of April . I'm not choosy ,any vacancy can be highly appreciated. I have a diverse background of experience that includes roles for working as a waitress, house cleaner, sales consultant, and customer's assistant and event planner in a catering company.I've Mastered the art of exceptional customer service in the fast-paced world of hospitality, because I've previously worked as a waitress for several times and I've honed my communication and multitasking skills to create memorable dining experiences. House Cleaning Excellence: Through meticulous attention to detail and a commitment to perfection, I've provided top-notch house cleaning services, ensuring spaces are not just clean but also welcoming. So if you want someone to clean a house for you, I'm your girl and I charge just little R150 to R200 a day, nothing less. Sales Consultant Expertise: As a previous sales consultant in a call centre environment, I've fine-tuned my negotiation and interpersonal skills, consistently exceeding targets and building lasting client relationships.欄 Customer's Assistant Pro: Thriving in customer-centric roles, I've become adept at handling inquiries, resolving issues, and ensuring customer satisfaction remains a top priority. Qualifications: I am Armed with a Diploma in Tourism Studies, I bring a solid understanding of the tourism industry, coupled with the ability to enhance customer experiences. Additionally, I am TEFL certified, showcasing my dedication to effective communication across diverse environments. I'm also Pursuing my bachelor's degree online,so a full time job would be appreciated because I study online. Please, no pervets or time wasters allowed .*If someone knows anything available, please try to contact me in my cellphone number: 0607375328 , for both calls and WhatsApp,or email: nombusogwala27@gmail.com , I'm staying in Phoenix goolams.I'd appreciate to start immediately.
2d
Are you looking for a reliable, skilled, and experienced IT technician to handle your computer and network issues? Look no further than me!I am a certified IT technician with over five years of experience in providing technical support, troubleshooting, and maintenance for various hardware and software systems. I have worked with clients from different industries and sectors, such as education, manufacturing, and call center. I have successfully resolved issues ranging from virus removal, network configuration, software installation, and hardware upgrades.I am proficient in using various tools and technologies, such as Windows, Linux, Mac OS, Microsoft Office, Veeam, VMware and Office 365. I am also familiar with cloud computing, cybersecurity, and web development. I am always eager to learn new skills and keep up with the latest trends and innovations in the IT field.I am a professional, courteous, and friendly IT technician who values customer satisfaction and quality service. I am flexible, adaptable, and able to work under pressure and meet deadlines. I am also a great team player who can collaborate and communicate effectively with other IT professionals and clients.If you are looking for an IT technician who can handle any computer and network problem with ease and efficiency, then I am the one for you. Contact me today and let me take care of your IT needs.
2d
1
SavedSave
Sales Consultants Urgently NeededOpinex Contact Centre is a growing company based inChatsworth, Durban. We are offering vibrant and goal driven individuals theopportunity to master their sales skills and further their professionaldevelopment.Your role will entail coldcalling prospective clients to sell our products and generate leads to grow thebusiness.We offer a salary package ofR4000 with an UNCAPPED COMMISSION structure + Generous Weekly Incentives.Requirements:· A minimum of 3-6 months Call Centre sales experience with outbound cold calling (Preferred)· Vehicle Tracker sales experience (Advantageous)· Motivated, enthusiastic and financial driven· Excellent communication skills· Computer literate ( Advantageous)Responsibilities:Ensure a high quality, effective and professional experience is provided to every customerMaintain high ethical standards in all daily activitiesUnderstand all products and services available to the customerUnderstand and know how to work with a variety of customer demographics and profilesFoster open communication through active listeningSpeak clearly, concisely, and effectivelyRespect other employeesWe Offer:· Training· Generous weekly incentives· Uncapped commission structure· Permanent contract based on performance· Diverse and accommodating environment full of driven individualsApplication InstructionsEmail your CV to recruitment@opinex.co.zaCOVID-19 protocols includemandatory mask usage, the provision of sanitizing stations throughout thecompany, as well as regular work space disinfection throughout the day.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5NzM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188452&xid=1266_49734
2y
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Japanese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Japanese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202547
3d
1
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Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent position has become available within the support centre.
Responsibility:The successful candidate should possess the following:
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Accurate capturing of client registration forms, and registration of pre-paid electricity meters
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Customer service / call centre / general administration experience
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Customer Service Agent – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: CustomerSupport070923 Consultant Name: Recharger Recruitment
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Slovak Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Slovak and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202538
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202442
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202532
3d
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