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IT service provider with head office in Randburg is looking for a Technical consultant.
* Resolves technical problems that originate by telephone in a call centre/help desk environment.
* Uses expertise in customer service and technical knowledge gained from previous experience to resolve issues surrounding the installation, usage, and training of customers on software and/or hardware products.
* May work with technical, sales, customer service or marketing staff to resolve recurring problems and issues with products.
* Provides technical support to users for either PC, server or mainframe applications and hardware.
* Answers questions regarding system procedures, on-line transactions, systems status and downtime procedures.
* Interacts with network services, software systems engineering and/or applications development in order to restore service and/or identify problems.
* Maintains a troubleshooting tracking log ensuring timely resolution of problems.
* Recommends systems modifications in order to reduce user problems.
* End to end management of support tickets, ensuring accurate and timely information recorded
* Receive and log all requests and incidents
* Manage all e-mails, response times and resolution times according to SLA
* Ensure quality closure of desktop and related incidents, requests or projects within SLA
* Install, configure and support all Microsoft desktop and server operating systems.
* Install, configure and support all Microsoft and other application software (desktop and server).
* General hardware troubleshooting (desktop and server).
* General troubleshooting on all IT related equipment.
* Respond to and resolve support calls via remote connection (desktop and server).
* Assist customers telephonically.
* Remote administration of servers and workstations.
* Compile desktop and server configuration documentation for client sites.
* Execute orders and follow up service and repairs with external suppliers.
* Identify possible risks or problems and escalate to senior engineers.
• Bachelor’s degree or MCSE/MCSA
• Minimum of 2 years of relevant experience, or an advanced degree with a minimum of 1 year of relevant experience
R20 000,00 to R23 000,00 depening on experience.
• Bachelor’s degree or MCSE/MCSA
• Minimum of 2 years of relevant experience, or an advanced degree with a minimum of 1 year of relevant experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NTM2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189953&xid=1555_25536
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Client based in Johannesburg seeks the services of Sales & Marketing Executive.
DUTIES:
Arrange appointments with customers – minimum of 16 calls per week.Existing client list of customers to be serviced.Bookings for all Trades on In-house systemsUpdating RFA’s timeously as per agreed rates to customersEnsuring freight rates, free time agreements and additional charges are updated on In-house systems prior to freight desk invoicing clientsApplication for DG/Hazardous cargoApplication for detention and demurrageApplications for freight collect at PODMonitoring of vessel tonnages and loadingsAssisting customers with E-service login / booking creation.Distribution of sailing schedules for all services.Distribution of all marketing relating notices to the customers.Discuss & promote current PIL trade routes with customers - imports and exportsDiscussions on competition informationWeekly call plan submitted by lunch time on Friday for clients to be visited for the following weekMaintain existing business and vigorously develop new customers – imports and exportsSending quotations to customers – imports and exports must be done in writing and filed in customer file within 24 hoursRespond to emails within 24 hoursFollow up on holding messages to principalsWeekly sales report on customers visited for the week and feedback by 10h00 each FridayAttending marketing meetings with customers/managementExport customer statsMonthly Far East / X-trade reportReport on import liftingsReport on export liftingsComparisons to previous monthReport back on competition on this tradeReport on target and tender accounts, i.e. volumes YTDRate negotiations for imports and exports for the various trade areas that PIL service and follow up on quotesSurvey reports as needed for new tradesUpdating partner codes – for import customersEntertain customers at rugby, cricket, lunches, shows, etc. after hours or during weekendsFollow up on sales leads from Port of Load and contacting customers.Following up on sales leads locally from freight forwarders, shippers, and exportersAssist with conference preparation.Follow up on tele sales reports dailyFollow up on outstanding monies – demurrage, short payments from import and export customersConsistently offer customers excellent service levelsAssist Marketing team when staff are on leave or sick leaveFiling
Core Knowledge & Skills:
Matric + 5 years extensive ships agency experience in all tradesShipping training coursesSales and Ma...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTIxMDc5MDI5P3NvdXJjZT1ndW10cmVl&jid=1200064&xid=2521079029
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The Technical Support Engineer position is within the Digital Transformation for Learning (DT4L) business unit (BU) within Adapt IT’s Education division. The Digital Transformation for Learning (DT4L) BU is responsible for providing technical solutions to new and existing on Learning Management Solutions and Learning Content Development, LMS Plugins and application programmable interface (API), learning management system (LMS) Infrastructure configuration, (hosting and bespoke solutions).
The position based in Adapt IT’s Johannesburg Campus, you will be working as part of a team on the support desk and assisting customers with requests for technical support via e-mail, telephone, and an online helpdesk. Providing a high level of efficiency, speed and good service to maximise customer satisfaction and promote future sales. You will be an e-learning expert that can help our customers get the most out of their environments.
You will have monthly targets as well as monthly learning objectives which will be reviewed at the end of the month and your performance will be measured against this.
Primary Responsibilities for the Role
Moodle Learning Support
First line support for Moodle and other e-learning solutions dedicated for our clients.To attend to tickets created by users and stakeholders on the internal e-ticketing system related to relevant digital platforms;Working to keep within the service level agreement (SLA) - to monitor ticket responses and channel or engage relevant staff members responsible for queries or with supervisory persons to facilitate provision of responses to user queriesPerforming root cause analysis of customer issuesEnsuring all tasks are completed within SLAs - To monitor other communication platforms such as designated communication spaces and attend to queries where possible;Ensuring adherence to Information Technology Infrastructure Library (ITIL) processes and guidelines pertaining to Service Desk, Incident, Problem, Change and Request Fulfilment ManagementEnsuring weekly, monthly, quarterly reports on Incidents are generated and submittedEnsuring constant and prompt Customer communication about incidents is maintainedTo direct received queries to relevant staff and offices;To propose Canned Responses (pre-designed responses) for the e-ticketing system informed by the common responses to incoming queries;To propose Frequently Asked Questions (FAQs) and Responses as per common and anticipated queries;To monitor information pages of services offered to clients to ensure their relevance and currency, while proposing improvements;To proposing User tours or adjustment of User tours on the Moodle LMS;To provide feedback during the evaluation of eLearning user guides and manuals while suggesting improvements in...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODIzNDU0NDUwP3NvdXJjZT1ndW10cmVl&jid=1292305&xid=2823454450
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For further information please contact carole@torohc.co.za or call 074 839 8100
Delivering an exceptional customer service across all cus-tomer channels
Act as a subject matter expert regarding all related matters
Adhere to company processes, procedures, and codes of conduct.
Report to Head of Customer Care
Strive to resolve 90% of Channel Partner cases at first point of contact
Ensure the highest quality of service to all Channel Partners at all times
Requirements:
Knowledge, qualifications, and experience1. Call Center or Help desk experience2. Tele-sales experience is advantageous3. Minimum at least 2 years center experience.4. Multi-lingual is advantageous5. Computer literate, intermediate proficient in Microsoft office.6. Demonstrate that they are wired into the Digital world and understand technical processes
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82ODAzNzQ1NjM/c291cmNlPWd1bXRyZWU=&jid=375604&xid=680374563
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Matric and 4 - 6 years recruitment agency experience is essentialAssist with the management of our key accounts by contributing towards the placement processThis is a desk bound position and office based Vacancies range from Office Support, Finance, Technical, Sales etc. You will be required to source, screen and shortlist suitable Candidates and manage the candidate process from start to finishThorough and detailed screening is requiredInterview candidates and represent them to our clients via emailWork within a fast paced environment to ensure client parameters and deadlines are metConduct all background checksWe offer:A basic salary and a lucrative commission structureA strong team environmentCoaching and mentoring on our client base and roles We require:An individual who enjoys team work Good communication skillsA self-managed and well-organised individual Excellent people skills and professional telephone mannerAttention to detail and high level of accuracyMust be passionate about service
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkzOTcxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240568&xid=1109_93971
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*Reference: JHB004445-DH-1*
Our Client in Isando is looking for an External Sales Representative/Executive. This position is reserved for a technical sales person that must do external client visits. They undertake the role of initiating their own sales and managing accounts assigned to them, ensuring customer satisfaction. They actively service the customers. She/he must be self-driven and strive to place the company well in the market and be able to give value add feedback to management on customers and market trends determined during fulfilment of their role.
* *Basic Requirements*
* Team player
* Self-driven and able to manage own schedule between seeing external customers and desk work
* Usage of CRM system
* Ability to use the key systems in place for generating sales orders, quotations and invoicing.
. Some technical knowledge around batteries / energy storage preferred.
* *Key Responsibilities*
* Regular physical client visits
* Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers.
* Analyse trends by markets, and by applications and brand preferences
* Focuses sales efforts by studying existing and potential volume of dealers.
* Submit stock requisition forms to allow for customer needs to be met
* Project stock needs to communicate to purchasing department – through liaising constantly with customers their product cycles, and future changes
* Execute and follow up on quotations determining where possible reason and volume of rejected quotations
* Sales orders to be initiated on and maintained accordingly on the system – ensuring all details are accurate at all times as communication with customer is maintained.
* Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual reports in a format agreed on with manager
* Approach management with insight as to the direction customers are taking and market trends on a add needs be basis, in writing
* Follow up on delivery and ensure orders are delivered as communicated if not that necessary communication is shared with the customer, particularly for large customers or out of town customers
* Follow up on overdue accounts
* Facilitate new customer credit account opening and liaise closely with finance
* Awareness of import schedule and inventory inflows through liaisons with purchasing and finance need to take initiative and be able to understand reports sent from the respective departments
* Ability to check inventory status and ease of manoeuvring the system whilst on the phone with customers to answer their queries
* Take initiative in selling stock
* Follow up on customer complaints,
. Follow up where prototype/samples have been sent through to customers
* Ensure that sales targets set by management are attained
* Ensure adequate knowledge of companies product/solu
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzM5MTI1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1231848&xid=1555_39125
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Additionally, ADvTECH Resourcing is proud to have been honoured with a Deloitte Standard of Excellence Achievement seal for a 4th consecutive year, this year winning the most prestigious Platinum Seal of Excellence in the Best Company Survey.One of our brands, focussed within the ___Freight, logistics and supply chain_ niche, is looking for a tenured 360 Recruiter to join their team.We are looking for a market champion who understands the pressures and success of the recruitment industry. As a 360 consultant within our teams, you will be managing your own desk within a specific industry niche. You will work closely with your Team Lead and Branch Manager to understand the market that you are targeting. Engaging with world class candidates will be once of your directives whilst charming some of worlds biggest businesss within Corporate SA with your excellent service delivery.We offer an intensive 3 week Recruitment Sales training to assist you with your transition and calibration to our industry. Once completed, you are guided by our highly skilled Talent Team to ensure that you fully grasp and understand our business and your objectives.Ready to embrace the next challenge and open your doorway to success with AdvTECH?What do you need to apply?If you have 2 3 years experience within a recruitment business, with one or two achievements along the way, we are waiting to hear from you!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc1MTQwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192035&xid=1109_75140
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Purpose of the Job: The Assistant Club General Manager is accountable for the smooth operations of the facility as well as the managements of staff, satisfaction for the members and delivery of high standard fitness offering Key Performance Areas include: Operations Manage the day to day operations of the reception and wellness area including, reception standards and brand complianceFacilitate the access and exit of members and non-members in line with company policy and procedures and club rules and regulationsManage all interaction from the switchboardManage product standard complianceAccurate completion of preventative maintenance scheduleHealth and Safety compliance to ensure the completion of all health and safety related matters within the facilityService Manage the reception desk and service qualityMonitor reception overrides, arrears and access controlManage the schedule group class schedule, external instructors, Pros and quality of all group exercise classes. Conduct member induction by inducting every new member to the facilityMonitor and evaluate all areas within the facility to ensure that members satisfaction Stay up to date with all club related matters and communicate effectivelyPeople Demonstrate commitment to the continuous personal and professional development of yourself, the team and your colleaguesManage staff performance and morale to build a lasting and effective teamStay up to date with all company communications pertaining to policy and procedures.Financial Assist the sales team by assisting where required as well as by ensuring that the entire facility is operating in such a way that entices a new memberMonitor all risk and compliance matters relevant to the facility, by ensuring that all pending contracts and compliance matters are resolved efficientlyManage the quality of service received by members through the speedy and effective resolution of queries to minimise cancellations whilst assisting sales with new memberships in order to maintain a positive net member movementManage all controllable expenses within the facilityManage and monitor all consumable stock control within the facility Experience & Competencies Required: Ability to motivate staff and lead by exampleAdvanced levels of administrative accuracyDisplay friendly and efficient qualities that reflect the Planet Fitness wayDisplay uncompromising levels of honesty and integrityHave excellent communication skills and be able to liaise at all levelsIntermediate PC skillsMust be able to work shiftsPossess high level energy levelsPrevious experience within an assistant general manager position is an added advantageProven track record in managing staff, planning, organising, conflict handling and problem solvingHave reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc3Mjk5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1198644&xid=1109_77299
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The Role: Responsibilities: The Solutions Executive aka as Product Manager has multiple roles to execute on: Be a pre-sales consultant to the sales team as well as existing and potential customers. This would entail having a good understanding of the products from a sales perspective as well as enough technical knowledge to do POCs on the key products. This part of the role also requires the ability do customer presentations ,  work on proposals and tenders for the relevant products. Manage the relationship between EOH and the relevant vendor product owners and pre sales specialists. Manage the marketing activities for the relevant products with our marketing team. This would also entail  doing press articles , running events and campaigns with the marketing team. Be the product set evangelist within our customer base as well as inside the EOH group.  Be the go to person for information on the solution set. Drive to achieve the product set targets that are set. Skills and Experience: Experience required: Have good knowledge and experience of the products within the AIOPS and or Service Desk ( ESM ) domains.  Have good knowledge and understanding of ITIL or similar. Ideally already have product knowledge of the Micro Focus ITOM products or similar products.  Other similar vendors would be CA, IBM Tivoli, BMC, AppDynamics,  Dynatrace, ServiceNow, Manage Engine etc Experience in doing customer product sales presentations. Experience in working with Enterprise customers would be idealÂ
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ2MjUwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1155131&xid=1108_46250
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If you enjoy working with people, coupled with a sales flair, and the discipline to do what you need to do, then you could do extremely well in our environment. This is a great opportunity to expand your horizons in a knowledge-sharing space that has kept its competitive edge even through a pandemic!We are looking for a Dynamic Lead who understands recruitment and can take a team and lead them into success through knowledge sharing, mentoring and is agile and creative enough to lead from both the back and the front. If you feel that you are a leader worth following, then sens your cv! What we need: You have led a team of recruitersYou have a competitive natureYou are a professional, this is your career and your reputation is a commodity you protect with your lifeYou want to earn money; you want lots of money BUT not at the cost of your reputation or your integrityYou understand the value of gaining your markets respect; you are not interested in placing and runningYou have several years of consistent billing behind youYou are proud of your achievements and those of the team that you have ledYou work your backside off for your Candidates and your ClientsYou are used to HIGH volumes of work supplying to Employer of Choice level businessYou are also used to dealing with highly intelligent, intellectual marketsYour phone is your best friend, email comes a distinct secondWhat we offer: We offer you the ability to write your own Pay cheque!Warm desk with clients and candidatesA healthy competitive environment filled with individuals that are driven to winWe will pay commission on all billings generated through your relationshipsYou’ll receive additional monthly bonuses for over achievementWe are chilled when it comes to dress, we call ourselves Corporate CasualThe team spirit is infectious, and the pin ball machine is a Friday FavouriteReference Number for this position is MM52629 which is a permanent position based in Bryanston. OTE salaries are anywhere upwards from R50k per month. Contact Mavis on mavism@e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEyMTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1199959&xid=1320_12192
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Core Knowledge & Skills: Matric.5 years extensive ships agency experience in all trades.Shipping training courses.Sales and Marketing training courses (tertiary qualification advantageous).Computer literacy MS Office, Powerpoint, Excel.Customer service training.Knowledge of customers and market share.Excellent interpersonal skills (written and verbal communication skills). Duties: Arrange appointments with customers minimum of 16 calls per week.Existing client list of customers to be serviced.Bookings for all Trades on In-house systems.Updating RFAs timeously as per agreed rates to customers.Ensuring freight rates, free time agreements and additional charges are updated on In-house systems prior to freight desk invoicing clients.Application for DG/Hazardous cargo.Application for detention and demurrage.Applications for freight collect at POD.Monitoring of vessel tonnages and loadings.Assisting customers with E-service login / booking creation.Distribution of sailing schedules for all services.Distribution of all marketing relating notices to the customers.Discuss & promote current PIL trade routes with customers - imports and exports.Discussions on competition information.Weekly call plan submitted by lunch time on Friday for clients to be visited for the following week.Maintain existing business and vigorously develop new customers imports and exports.Sending quotations to customers imports and exports must be done in writing and filed in customer file within 24 hours.Respond to eMails within 24 hours.Follow up on holding messages to principals.Weekly sales report on customers visited for the week and feedback by 10h00 each Friday.Attending marketing meetings with customers/management.Export customer stats.Monthly Far East / X-trade report.Report on import liftings.Report on export liftings.Comparisons to previous month.Report back on competition on this trade.Report on target and tender accounts, i.e. volumes YTD.Rate negotiations for imports and exports for the various trade areas that PIL service and follow up on quotes.Survey reports as needed for new trades.Updating partner codes for import customers.Entertain customers at rugby, cricket, lunches, shows, etc. after hours or during weekends.Follow up on sales leads from Port of Load and contacting customers.Following up on sales leads locally from freight forwarders, shippers, and exporters.Assist with conference preparation.Follow up on telesales reports daily.Follow up on outstanding monies demurrage, short payments from import and export customers.Consistently offer customers excellent service levels.Assist Marketing team when staff are on leave or sick leave.Filing.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc3MzAzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1198651&xid=1109_77303
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*ABOUT THE COMPANY*
This national SA company is a leading supplier of Business Environment Infrastructure and Business Technology solutions. Their core capabilities lie in the sale and servicing of Information Communication Technology, Office Automation, Alternate Energy Infrastructure, and Commercial & Business Security. They offer in-depth product knowledge and expertise including the latest technology in Connectivity, Print, Telecoms, Security, IT, Software, and Energy.
Please send your application to *Hanli Marais* (hanli@armstrongappointments.com)(mailto:hanli@armstrongappointments.com)
*DUTIES AND RESPONSIBILITIES*
*Project Management / Coordination *
* Leading project planning sessions
* Coordinating staff and internal resources
* Managing project progress and adapt work as required
* Ensuring projects meet deadlines
* Managing relationships with clients and stakeholders
* Designing and signing off on completed tasks / sub projects
* Overseeing all incoming and outgoing project documentation
* Participating in tender process i.e., design, submission and review
* Designing risk mitigation plans / strategies
* Conducting project review and creating detailed reports for executive staff
* Optimizing and improving processes and the overall approach where necessary
* Securing growth opportunities and initiating new projects
* Managing large and diverse teams
*Monitor IT Servers and Systems*
* Monitoring an organization’s servers, networks, and computer systems for irregularities and performance issues.
* Assessing system data and error logs, along with user reports, to determine areas for improvement or repair or due for upgrades.
*Direct IT Engineers (Infrastructure) and Service Delivery Managers (Regional)*
* Directing the activities of IT engineers, both to directly support end users and to assist with IT department upgrades and directives.
* Assesses current department needs and help desk inquiries and assigns personnel to resolve each issue.
* Develop and implement technician schedules.
*Develop Department Policies *
* Develop IT policies and procedures to ensure that the department operates effectively and reliably.
* This includes service level agreements (SLAs)
*Resolve Help Desk Escalations *
* Provide direct user support by handling help desk or service desk escalations.
* Organise equipment replacement or repair if the problem is related to the end user’s hardware or software
*Negotiate Vendor Contracts *with IT service providers
*Oversee Upgrades and Installations *
Introducing new methods to streamline the upgrade process, monitoring the system to ensure that it remains stable and usable, and maintaining data security through the migration process.
*BASELINE EXPERIENCE*
* Degree/Diploma in IT/ Computer Science or related fields
* 6 years IT management experience
*BASELINE EX
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzE1MTQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1162090&xid=1555_15147
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As specialist in our fields with extensive experience in placing niche and specialized roles both Nationally and Globally, BA Personnel is known for attracting and representing high caliber candidates. Our clients base are diverse Leaders in their respective Industries and representative across all business sectors.
Recruiting for a highly experienced *BUSINESS DEVELOPMENT MANAGER* with extensive experience
This position often requires an experience of between seven to ten years. The business development manager (BDM) is often the first point of contact a new potential client will have with a business when they are seeking information on the products and services the company provides. The business development manager, or BDM, informs others about company products and services and acts as the point of contact for new clients and their assigned existing clients The key role for this position is carrying out strategic planning for the company’s future development, and looking for ways of expanding the company’s horizon. A business development manager is the force behind generating new contacts and sales leads, and as such is important personnel and highly prized in any company. Unlike some other jobs where all they do is sit behind the desk; this position entails spending a lot of time visiting customers/clients.
The following job description of a business development manager shows the common duties, tasks, and responsibilities you carry out
* Responsible for developing the new business pipeline coming in to the company
* Set up and manage alliances and relationships with various third-party companies
* Perform analytical preparation for opportunities for potential growth for the management
* Create plan for employee training, motivating them for optimum performance in the duties
* Generate new contacts and sales leads for the company
* Acquire knowledge of the outside market and competitors of the company
* Leverage on various expertise in the company, including every intellectual property and existing technologies to expand the company’s influence; bringing into the market new products; services and business
* Identify sales leads and pitch offers to customers
* Maintain a good relationship with clients and new contacts
* Follow up of new and potential business opportunities
* Write specifications and proposals
* Organize training and workshop programs
*Business Development Manager Responsibilities:*
* Contacting potential clients to establish rapport and arrange meetings.
* Planning and overseeing new marketing initiatives.
* Researching organizations and individuals to find new opportunities.
* Increasing the value of current customers while attracting new ones.
* Finding and developing new markets and improving sales.
* Attending conferences, meetings, and industry events.
* Developing quotes and proposals for clients.
* Developing goals for the development team and business growth a
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY4NzkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1263372&xid=1555_68791
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