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To establish the Human Capital Shared Services function, with the purpose of improving human capital service delivery, by reducing fragmentation, overlap, duplication and overall costs through standardisation and continuous HC process improvements.
Responsibilities of the Role:
Establish end-to-end people management processes and provision of day-to-day human capital operational support to ensure high level customer satisfaction and quality service delivery to the businessDevelop a system to manage the timeous processing of all appointments, allowances, salary changes, contracts, exits, invoices, claims, etc.Design and implement workflows, protocols and plans (i.e. payroll internal control data, document management workflows, master data business continuity plans, human capital services workflows, system change controls, employment equity data etc.) for process efficiencies and effectiveness of controlsDesign and implement an electronic record and database administration system for all human capital records and ensure compliance with relevant legislative protocolsDesign and establish a personnel filing system with electronic archiving capabilityIntroduce a database management best practice (i.e. digital creation, maintenance,access, retrieval, disposal, etc.) and a system of communicating human capitalpolicy/procedure changes and updatesEstablish and implement the human capital contact service desk functionality withthe organization and develop the requisite processesDesign and implement digital reporting and data analytics solutions to enableinformed and swift decision-makingManage delivery of approved projects within time, cost and quality. 2.14 Manage tracking and reporting of service delivery in the HR Shared Services Team according to agreed KPI’s/SLAs and other measures agreed to.Design reporting framework and compile Human Capital reports to ensureDevelop and implement Human Capital Shared Service’s framework/model and operational plan.Lead, manage and develop the HC Shared Services team ensuring an integrated approach to service delivery and collaboration with the HR Systems & HCBP Team and the HC Centre of ExcellenceConduct as-is analysis of human capital administration processes, recommend and implement appropriate solutionsEstablish and implement innovative digital platforms/systems to manage human capital administration services in the organisation and ensure technology is optimised to best meet HR Shared Services and customer requirements.
Qualifications and Experience:
Bachelor’s Degree in Human Resources, Administration, Social Science or relevantProject Management qualification and experience8 years’ operational experience in HRIS, Payroll, A...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzM4NzEzOTU4P3NvdXJjZT1ndW10cmVl&jid=1315626&xid=3338713958
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Duties & Responsibilities
An IT Solutions provider to the corporate markets is experiencing a consistent expansion in their client base, and is looking to employ a representative to serve this promising market. They have been in business since the early 2011 and specialise in Hardware, Software, Consumables, Cloud, and Enterprise & Security Solutions.
The role lends itself to a turnkey solution sales opportunity, as the organization already consists of IT Division including Advanced Networking, Cloud and IT Security.
They are looking for a hands-on dynamic person with a passion for IT and not someone that hides behind a desk.
Duties & Responsibilities
Hunting new business by cold calling potential customers and selling the company’s products & servicesFarming new business from existing client database by following up with past customers and cross selling products & services.Following up on leads generated by other departments.Attending meetings with potential customers and closing sales.Building a sales pipeline to ensure a constant stream of sales.Develop and map sales and marketing opportunities.Working to monthly sales and revenue targets as set by the business.Progressing towards activity targets and KPI’s set by the business.Identify customer needs and requirements.Ensure after sales follow up with client and report back.Maintain client contact via e-mail, telephonic contact and ensure updated database as required.
Requirements:
Computer LiteracySales ExperienceFluency in Afrikaans and EnglishTertiary qualification advantageous
Desired Experience & Qualification
Sales
Customer SkillsCustomer LiaisonCustomer ServiceTelesalesClient RelationsAttention to detailstrong Administrative Skills
Beneficial Skills:
Grade 12 / Matric5 Years Sales Experience with proven track record of Sales in IT IndustryOwn Reliable VehicleValid Drivers Licence
Package R25,000 to R30,000.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDg0MTM0MTM0P3NvdXJjZT1ndW10cmVl&jid=1512296&xid=3484134134
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Introduction
An IT expert company is looking for a Techhnical Support Engineer to service the Cape Town, Western Cape region.
Duties & Responsibilities
Responsibilities:
Candidate will receive internal training around technical best practices, CE tools and internal monitoring and reporting procedures and will take care of on-site IT hardware break/fix interventions (with remote assistance from the Technical team, if necessary).Candidate will be required to perform physical equipment audits at our client’s premises or in the datacenters.Depending on company requirements and your technical skills already identified, you may be asked to work on broader technical issues but such interventions will be guided by the technical teams.You will be required to work directly with the Service Desk Team and you will be assigned customer calls that are logged in your region and will have to report in real time, back to the Service Desk, on your maintenance activities through the tools at your disposal.You will be required to manage local spare parts and report back monthly on stock levels in the region.
Desired Experience & Qualification
Job Requirements:
Candidate must have a reliable vehicle and valid driver’s license.Minimum of 2 years’ experience managing server environments mandatory.Candidate must be willing to work after hours and weekends/ standby where required based on our SLA obligations with our clients.Knowledge in Server, Storage, and networking environments (Cisco, Dell/EMC, IBM, Lenovo X-series, HPE range).
Competences:
Broad understanding of IT operational related Technologies across server, storage, and networking.Must have experience in set-up and support of datacenter environments.Ability to communicate at a technical level with our clients and internal stakeholders.Broad generalist knowledge around Information Technology standards, operating systems, and technology trends.
Working conditions and environment:
Ability to work in a Hybrid setting.Ability to work well in a Team.“First Time Fix” Attitude.Our contractual Service Level Agreements are 24 hours a day, 7 days a week.Candidate will report to the Technical Manager.
Package & Remuneration
CTC R15 000.00 p/m
Petrol Allowance R2 000.00 p/m
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzYzNTAyMjMzP3NvdXJjZT1ndW10cmVl&jid=1495730&xid=1763502233
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Duties & ResponsibilitiesWe are looking for an experienced and confident communicator to offer support in sales, develop client relationships and maintain a database of current and prospective clients. Have you got a technical wired brain? Are you not afraid of cold calling?
Key performance indicators:• Direct Customer Sales to all account customers• Provide telesales service to customers• Generating tender pricing• Source material and stock• Creating and maintaining Orders• Transport co-ordination• Generating quotations for customers on a variety of products & services• Provide an internal support function to external sales representatives• Liaison with customers and other branches• Develop and maintain relationships with staff and customers• Liaison with suppliers
Requirements:• Computer Literacy• Sales Experience• Fluency in Afrikaans and English• Tertiary qualification advantageous
Desired Skills:• Sales• Customer Skills• Customer Liaison• Customer Service• Telesales• Client Relations• Attention to detail• Strong Administrative Skills
Beneficial Skills:First line technical desk top supportIT Services Industry knowledge & experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDE5NzYzNzgxP3NvdXJjZT1ndW10cmVl&jid=1512288&xid=1419763781
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