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Job Introduction The Workshop Manager is responsible for the effective planning, coordination, and control of all workshop operations to ensure optimal productivity, quality, safety, and customer satisfaction. The role involves leading and motivating workshop staff, managing work-in-progress, controlling costs, and ensuring compliance with dealer operating standards, HSE requirements, and manufacturer procedures. By maintaining strong customer relationships, supporting service solution sales, and continuously improving workshop performance through KPI management and operational excellence, the Workshop Manager plays a key role in achieving business and financial objectives. Job Description:Workshop management Manage and plan the daily operations of the workshop, working with and acting on deviations. Leading and motivating the workshop and service staff and services salesman personnel.Set routines for daily planning and follow up meeting on WIP and Parts.Carry out regular meetings with workshop staff and Technicians.To minimise WIP in the workshop to below 50 open job cards and capitalise on hours sold.Develop, implement, monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workshop.Monitor the ongoing condition of workshop tools and equipment, arranging purchase, repair, and calibration.Monitor and handle deviations, initiate proper actions and escalations.Promote and work with Dealer Operating standards to ensure uniform quality standards in all areas of the business.Coordinate the Spare parts activity to ensure parts availability together with Parts Manager, to ensure service exchange and warranty parts procedures are adhered to.Manage the workshop facilities and HSE together with Safety Officer.Create working time schedules for work shifts.Attend to daily workshop reporting, regarding WIP, Efficiency, Productivity, Debtors and Creditors.Workshop customer relations develop and manage customer relationships ensuring that customer needs are met and services are developed to meet the future needs of the customer.Build and maintain the right level of relationships with customers representatives.Monitor the processing of complaints and process major or complicated complaints.Assist workshop personnel and customers regarding technical issues.Participate in meetings with key customers when required.Workshop service solution sales increase service solutions sales by developing, Coordinate the spare parts activity to ensure parts availability together with Parts Manager, to ensure service exchange and warranty parts procedures are adhered to.Manage the workshop facilities and HSE together with appointed safety staff and safety committee.Create working https://www.jobplacements.com/Jobs/W/Workshop-Manager-Pinetown-1250031-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree

14d

Job Placements

Pinetown

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Purpose of the Position:To provide effective support to the Workshop Technician and the workshop team by ensuring efficient work management, adherence to company standards, proper use and maintenance of tools and equipment, accurate record-keeping, compliance with health and safety regulations, and fostering a productive, collaborative, and learning-focused environment. The role aims to maintain high levels of workplace organization, promote skills transfer, and support operational efficiency in the service of commercial vehicles.Support the Workshop Technician in a constructive manner, ensuring that the internal department relationships are properly maintained.Personally manage work efficiently.Properly record all hours worked.To maintain all work bays, special tools and equipment in a clean and tidy condition.Ensure that all lubricant used are recorded on the job card.Record the use of consumable Items.You may be required to perform other duties that may reasonably be required by Management.Build sound relationships with parts staff.Ensure that all tasks performed comply with minimum standards required by the company.Participate in all relevant training programmes.Share your new knowledge with others.Take note to do personal learning and self-development.Ensure a good working relationship with colleagues and peers. This includes apprentices at all levels of training.Support peers and learners, do concrete skills transfer and promote an atmosphere of high levels of productivity.Set an example in terms of time keeping.Ensure that all creditors are captured timeously.Take corrective action on out- of line items.Adhere to budget guidelines at all times.Ensure that all Health and Safety rules are adhered to at all times.Encourage colleagues to do the same.Proper adherence to company rules regarding the use of special tools and company assets.Keep your workplace neat and tidy at all times.Promote wellness and encourage confidence in job analysis and understanding within the team.Always wear correct PPE per job.Obey the rules of the road, all traffic fines will be routed to the offender.Complete support to reporting technician.Keep all components which are worked on in proper assembly order and cleaned prior to assembly.Always assist technician to maintain high levels of good housekeeping.Promote a spirit of competitiveness within the technician group and teams.Check, maintain and report on any out-of-line items such as OHS/SHE and or other concerns which are deemed outside of company policy.Regular attendance at staff meeting is a requirement. Minimum Requirements:Matric Certificatehttps://www.jobplacements.com/Jobs/R/Repair-Shop-Assistant-1240279-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree

14d

Job Placements

Pinetown

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