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Role Description:Our client is seeking an Account Manager based in Cape Town to join the companys Account Management team. The Account Managers role is to ensure the clients are receiving the best possible client experience from the company. This includes regular contact to ensure their needs are being met and that they are being kept up to date with all new products and product updates. The account manager should look for ways to upsell and cross-sell the companys solutions while also looking for ways for customers to derive maximum benefit from their solutions. They will be required to work shifts aligned to the US workday from the companys Pinelands, Cape Town office. Key ResponsibilitiesSchedule monthly/quarterly meeting with current clients as requiredProvide monthly reporting to clients through the Hub (the companies AM solution) and look for opportunities to upsellWork closely with Service Manager on day-to-day escalations/client managementEnsure contracts are kept up to date and expiring contracts are renewed.Assist Accounts and Service Desk with monthly invoicing run for all clientsAssist with monthly client invoice queriesEnsure monthly reporting is correct and send to clients with summaries included.Identify cross selling and upselling opportunities with current client base to increase revenueUtilise the Client Hub for client management.Ensure SLA management across all accounts.Build strong relationships across client base and ensure client happiness.Standardisation and categorisation of the companies client base for better managing purposesApprove & Post all support calls logged for SA clients weekly.Work with pre-sales, where necessary, to ensure accurate information and proposals are presented to the clientHandle inquiries and requests from customers/clients and address their needsRegular meetings with internal teams and customers/clients Essential Skills & AttributesConfident, professional communicator able to represent the companies credibly with US-based clients.Comfortable operating in an MSP or similarly high-intensity, delivery-focused environment.Highly reliable, organised, and self-motivated with strong personal accountability.Strong customer focus with the ability to manage expectations and handle difficult conversations calmly.Excellent written and verbal communication skills suitable for an international client audience.Approachable team player who collaborates effectively across time zones and teams.Strong attention to detail with a structured and methodical approach to work.Calm and resilient under pressure when managing competing priorities and tight timelines.Solution-oriented https://www.executiveplacements.com/Jobs/A/Account-Manager-1276200-Job-Search-03-28-2026-04-10-38-AM.asp?sid=gumtree

Executive Placements

Bo-Kaap

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Position Type: Half a Day/Part TimeLocation: Centurion Company OverviewOur client is a dynamic water management company committed to delivering efficient, sustainable, and client-focused water solutions. They are are seeking a detail-oriented and customer-focused professional to join their team in a dual role combining bookkeeping and customer service oversight.Position SummaryThe Bookkeeper & Customer Services Coordinator will be responsible for managing the companys financial records while also overseeing customer service operations. This role requires strong organizational skills, financial accuracy, and the ability to ensure a high standard of client engagement and satisfaction. This is a half-day position with the possibility of becoming a full-time role based on business needs and performance.Key ResponsibilitiesBookkeeping DutiesMaintain accurate financial records and ensure all transactions are properly recordedProcess accounts payable and receivableReconcile bank statements and company accountsPrepare monthly financial reports and assist with budgeting processesEnsure compliance with financial policies and proceduresManage invoicing, collections, and payment trackingUtilize QuickBooks for all accounting functionsCustomer Service OversightOversee daily customer service operations and ensure timely response to client queriesMaintain and improve customer service standards and processesHandle escalated customer issues professionally and efficientlyCoordinate with operations teams to ensure service delivery meets client expectationsMaintain customer records and communication logsAssist in developing customer retention strategiesMinimum RequirementsProven experience as a bookkeeper or in a similar financial roleMandatory experience using QuickBooksStrong understanding of basic accounting principlesExperience in customer service or customer relations managementProficiency in Microsoft Office (Excel, Word, Outlook)Excellent organizational and time management skillsStrong communication and interpersonal skillsHigh level of accuracy and attention to detailPreferred QualificationsRelevant bookkeeping or accounting qualificationExperience supervising or coordinating customer service functionsKey CompetenciesAttention to detail and accuracyProblem-solving abilityCustomer-centric mindsetAbility to multitask and manage dual / multiple responsibilitiesProfessionalism https://www.jobplacements.com/Jobs/B/BookkeeperCustomer-Support-1277458-Job-Search-04-01-2026-10-25-22-AM.asp?sid=gumtree

15h

Job Placements

Centurion

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Job PurposeTo provide first-line technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, network, printer, email, and system-related issues. The role ensures minimal disruption to business operations by delivering timely, professional, and effective support.Key ResponsibilitiesProvide first-line support for desktops, laptops, printers, mobile devices, and business applicationsLog, track, and manage incidents and service requests via the helpdesk/ticketing systemDiagnose and resolve technical issues both remotely and on-siteEscalate complex issues to second-line support, vendors, or system administratorsInstall, configure, and maintain hardware, software, and peripheralsSet up user accounts, devices, and access rights in line with company proceduresAssist with password resets, account lockouts, and access-related issuesSupport Microsoft 365, Windows OS, Teams, Outlook, and other office applicationsPerform routine system maintenance, updates, and installationsMaintain accurate IT asset registersProvide basic user training and guidance on systems and applicationsDocument incidents, resolutions, and IT proceduresAssist with onboarding, workstation setups, and office movesIdentify recurring issues and report trends to managementEnsure compliance with IT security, backup, and data protection policiesMaintain a professional and service-oriented approach to user supportMinimum RequirementsQualifications:Grade 12 (Matric)Relevant IT qualification (Diploma/Certificate/Degree)Certifications such as CompTIA A+, N+, or Microsoft (advantageous)Experience:13 years experience in IT support/helpdesk environmentExperience supporting Windows OS and Microsoft 365Experience with printers, desktop support, and user account managementExposure to helpdesk/ticketing systems (advantageous)Knowledge & SkillsSolid understanding of computer hardware, software, and peripheralsBasic networking knowledge (Wi-Fi, VPN, shared drives)Familiarity with Active Directory and user account administrationUnderstanding of remote support toolsBasic cybersecurity awareness (phishing, password security)Key Skills:Strong troubleshooting and problem-solving abilityGood communication and customer service skillsAbility to explain technical concepts in simple termsStrong time management and prioritisation skillsAbility to work under pressure and meet deadlinesGood documentation and administrative skillsPersonal Attribute https://www.executiveplacements.com/Jobs/I/IT-Specialist-End-User-Support-1274982-Job-Search-03-28-2026-00-00-00-AM.asp?sid=gumtree

Executive Placements

Mamelodi

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A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : Information Technology / IT SupportBASIC SALARY : Market RelatedSTART DATE : A.S.A.PJob Purpose:To provide first-line technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, network, printer, email, and system-related issues. The role ensures that users can work efficiently with minimal disruption and that support requests are handled in a professional and timely manner.REQUIREMENTS: Key Responsibilities:Provide first-line support to users for desktops, laptops, printers, mobile devices, email, and standard business applications.Log, track, and manage support requests through the helpdesk or ticketing system.Diagnose and resolve technical issues remotely and on-site.Escalate unresolved or complex issues to second-line support, vendors, or system administrators where necessary.Install, configure, and maintain computer hardware, software, and peripheral devices.Set up new user accounts, devices, and access rights in accordance with company procedures.Assist users with password resets, account lockouts, and access-related issues.Support Microsoft 365, Windows, Teams, Outlook, printers, scanners, and common office applications.Perform routine maintenance, updates, and software installations.Ensure that all equipment is correctly recorded in the asset register.Provide user training and basic guidance on systems and applications.Maintain accurate documentation of incidents, resolutions, and IT procedures.Assist with workstation setups, office moves, and onboarding of new employees.Monitor recurring issues and report trends to management.Follow IT security, backup, and data protection procedures.Maintain a professional, courteous, and service-oriented relationship with users. Minimum Qualifications:Grade 12 / Matric.Relevant IT qualification, diploma, certificate, or coursework in Information Technology, Computer Science, or related field.Certifications such as CompTIA A+, N+, Microsoft, or similar will be an advantage. Experience:3 years experience in an IT support, helpdesk, or end user support environment.Experience supporting Windows operating systems and Microsoft Office / Microsoft 365.Experience with printers, desktop support, user account setup, and troubleshooting common end-user issues.Experience with ticketing or helpdesk systems is advantageous. https://www.executiveplacements.com/Jobs/I/IT-Specialist-End-User-Support-1274350-Job-Search-03-30-2026-00-00-00-AM.asp?sid=gumtree

Executive Placements

Mamelodi

Available: Maintenance / Property / Facilities Manager

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[ Note that I Am Looking For A Job, NOT advertising a Position]I am a detail-oriented, analytical & hands-on professional, with 7 + years of experience in overseeing facility operations and maintenance, which is my passion[ I enjoy, and have successfully managed & trained maintenance & cleaning teams (+/- 20) staff. I also prefer being hands-on when it comes to maintenance issues ] With a proven track record of transforming mismanaged facilities, while improving systems and building relationships with vendors and contractors. I do this by communicating clearly and regularly (fluent in English & Afrikaans), enforcing SLA's and this is all driven by my eagerness for implementing preventative maintenance measures, while managing a budget. My ethos of ownership and accountability ensures that I perform my role in your company as if it were my ownI have strong leadership qualities, problem solving abilities and a commitment to maintaining a positive and productive work environment. I do this by upskilling my staff and reinforcing a culture of learning and development underpinned by them being accountableMy administrative documentation is always well maintained and recorded which include, but are not limited to, contracts, disciplinary documentation, time sheets and maintenance logsIn the past I have displayed these attributes by:-Implementing energy and water saving measures from planning to execution-Proactive fault finding-Being assertive while maintaining diplomacy-Maintaining 5 different sites (1 commercial and 4 residential). Each of these sites had a borehole and generator which was my responsibility-Enforcing Health and Safety protocols as per Health and Safety regulationsI have intermediate knowledge of the following:- Microsoft Excel, Word & Outlook- Plumbing (leak detection, leak repair, replacing valves, unblock drains)- Electrical (connect & install LED panels, replace transformers, timers, breakers, lights, plugs, general fault finding, supervise electricians)- HVAC (fault finding, supervise installs & servicing, monitor performance on units as well as service units when needed)- Extraction (replacing ducts, servicing & audits, inspecting extraction motors, supervising new installs/repairs) - UPS (replacing batteries, testing of the actual unit, ensuring that max load is not exceeded, monitor servicing/repairs as well as enforcing the SLA in place) - Generators (filling fuel, inspecting daily (leaks, antifreeze, oil levels), cleaning, fault finding, monitor servicing/repairs as well as enforcing the SLA in place)I have a Code 10 Driver's License with my own, reliable transportNo criminal recordNon-smoker & non-drinkerI am punctual, loyal, accountable, dependable & honestMy strong passion for maintenance & facilities drives my unparalleled work ethic My CV is available upon requestEmail: ProjectMips@gmail.com

VERIFIED

Sandton

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You will play a key role in monitoring security events, responding to incidents, improving the organisations security posture, and ensuring compliance across both cloud and on-prem environments.Key Responsibilities:Security Monitoring & Incident Response:Monitor, triage, and investigate security alerts using Microsoft Sentinel (SIEM/SOAR)Respond to incidents, including malware, phishing, identity compromise, and data exfiltrationPerform root cause analysis and produce detailed incident reportsDevelop and tune analytics rules, dashboards, and automation workflowsMicrosoft Defender Security Operations:Manage and operate Microsoft Defender (Endpoint, Identity, Cloud Apps, and Office 365)Investigate advanced threats using Defender XDRImprove detection accuracy and reduce false positivesCollaborate with IT teams to remediate vulnerabilitiesCloud & Identity Security (Azure):Secure Azure workloads, identities, and networksSupport Zero Trust security principlesImplement and manage RBAC, conditional access, and MFAAnalyse logs and telemetry across Azure environmentsNetwork Security:Manage and monitor Fortinet solutions (FortiGate, FortiAnalyzer, and FortiManager)Investigate network threats and suspicious trafficSupport firewall rules, segmentation, VPNs, and IDS/IPS tuningIntegrate network logs into Microsoft SentinelSecurity Playbooks & Automation:Develop and maintain incident response playbooksAlign playbooks with compliance standards and MITRE ATT&CKContinuously improve processes through testing and simulationsMaintain clear and auditable documentationVulnerability Management:Support the full vulnerability lifecycle (discovery to remediation)Work with Microsoft Defender Vulnerability Management and other toolsTrack remediation progress and report on risk reductionPartner with technical teams to close security gapsData Protection & Compliance:Support Microsoft Purview (DLP, sensitivity labels, and compliance reporting)Monitor and respond to DLP alertsAssist with compliance initiatives (POPIA, ISO 27001, and GDPR)Continuous Improvement:Contribute to security policies and standardsCollaborate across infrastructure, cloud, and development teamsStay up to date with emerging threats and Microsoft security technologies Requirements:Technical Skills (Essential):Hands-on experience with Microsoft SentinelStro https://www.executiveplacements.com/Jobs/S/Security-Analyst-1277435-Job-Search-04-01-2026-00-00-00-AM.asp?sid=gumtree

15h

Executive Placements

Kensington

Technical Support Engineer – IT Solutions Provider

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Our client, a well-established IT solutions provider based in the Northern suburbs of Johannesburg, is seeking a Technical Support Engineer to provide enterprise-level technical assistance to customers. The successful candidate will be responsible for diagnosing and troubleshooting software and hardware issues, resolving technical problems within agreed time limits, and delivering timely and accurate support across a range of customer environments.This role includes providing remote and onsite support, configuring operating systems, resolving network-related issues, and ensuring that technical problems are properly logged, managed, escalated, and followed through to resolution. The position requires a customer-focused professional who is able to communicate technical information clearly, maintain strong client relationships, and provide a consistently high standard of service. Key Responsibilities:Taking ownership of customer issues reported and seeing problems through to resolution.Researching, diagnosing, troubleshooting and identifying solutions to resolve software and hardware issues.Diagnosing and troubleshooting technical issues, including account setup and network configuration.Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.Tracking computer system issues through to resolution within agreed time limits.Guiding clients through a series of actions, either via phone, email or chat, until a technical issue is resolved.Providing prompt and accurate feedback to customers.Referring to internal databases or external resources to provide accurate technical solutions.Ensuring all issues are properly logged.Prioritising and managing several open issues at one time.Following up with clients to ensure their IT systems are fully functional after troubleshooting.Preparing accurate and timely reports.Documenting technical knowledge in the form of notes and manuals.Maintaining positive relationships with clients.Going onsite to assist customers as required. Remuneration:Market-related salary depending on qualifications and experience Qualifications:Relevant degree and certifications in Microsoft, VMWare, HP, Dell and Sophos. Experience Required:Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or in a similar role.Hands-on experience with Windows, Linux and Mac OS environments.Experience diagnosing and troubleshooting basic technical issues.Familiarity with remote desktop applications and help desk software.Experience providing both remote and onsite technica https://www.jobplacements.com/Jobs/T/Technical-Support-Engineer--IT-Solutions-Provider-1276625-Job-Search-3-30-2026-3-22-30-PM.asp?sid=gumtree

Job Placements

Kensington

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"log into my account" in South Africa

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