Receptionist position in KwaZulu-Natal | Gumtree Classifieds in KwaZulu-Natal

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Role Overview: Rockafellas is seeking a highly professional, confident, and experienced Senior Receptionist. This senior role requires a proactive individual with exceptional communication skills, strong organisational ability, and the capacity to oversee front-desk functions in a dynamic, fast-paced hospitality environment. The Senior Receptionist will ensure the smooth running of reception operations, deliver high-class customer service, and provide high-level administrative support to management. Key Responsibilities Serve as the main point of contact for all guests, clients, and staff.Provide a warm, professional welcome to all visitors and ensure a smooth arrival experience.Oversee daily front-desk operations, maintaining high standards of service, efficiency, and professionalismAnswer, screen, and direct incoming calls promptly; handle inquiries using advanced knowledge of company operations.Maintain a clean, organized, and presentable reception area at all times.Manage all incoming and outgoing mail, courier deliveries, and packages.Perform accurate data entry and maintain up-to-date administrative records.Provide administrative support to management while maintaining confidentiality.Prepare and hand over function plans to the Function Manager, highlighting special requests and key requirements.Handle escalated front-desk issues professionally and efficiently. Minimum Requirements: • Proven experience in a senior reception, front desk, or administrative role. • Strong interpersonal and communication skills with a polished, professional presence. • Computer literate with advanced MS Office proficiency (Word, Excel, Outlook). • Highly organised with exceptional attention to detail and the ability to manage multiple priorities. • Ability to work effectively under pressure while maintaining composure and accuracy. • Strong sense of urgency, discipline, and responsibility. • Demonstrated reliability, integrity, and high ethical standards. • Ability to follow, implement, and reinforce procedures and company policies. • Team player with leadership qualities and a positive, solutions-driven attitude. • Previous experience in hospitality is advantageous. What We Offer: · Competitive Salary · Career Growth · Dynamic Work Environment Ready to lead the front desk? If you meet the criteria and are eager to take on this exciting opportunity, please submit the following to Fatima Paraze at hr@dunranch.co.za: · A comprehensive CV · Contact details for at least three professional references · Your salary expectations Shortlisted candidates will undergo reference, security, and credit checks. If you do not receive a response within 14 days of submission, please consider your application unsuccessful.

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