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The IT business analyst is responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs, amongst other duties. The IT Business Analyst will report to the Systems Manager.
KEY OUTPUTS:
Survey existing technology infrastructure and systems to form high-level view of present capabilities.· Facilitate activities such as workshops/JAD sessions to expand the understanding of the business requirements and ensure alignment between stakeholders.· Analyzing the design of technical systems and business models.· Create business data models.· Create Business Requirement documentation (BRD).· Contribute to Software Requirements Specifications (SRS).· Assist with to functional requirement specifications (FRS).· Analyzing the Impact of Requirement Changes.· Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts and provide ongoing feedback regarding system issues.· Creating and run test plans for all testing phases.· Contribute to creating training manuals and maintenance documentation.· Training users on efficient and proper use of information systems.· Lead team through the project life cycle by planning, budgeting, scheduling and tracking a project plan.· Ensuring that all IT systems and processes are arranged to best support overall organizational objective.
DESIRED EXPERIENCE AND QUALIFICATIONS:
BCom Informatics or BSc Computer Science· Business Analysis Diploma· 5+ years’ experience in a similar role· Experience within travel industry is an advantage· Agile Project MethodologyPERSONAL ATTRIBUTES:
Able to work fast and accurate· Able to navigate complex challenges and implement strategic solutions· Excellent communication skills· Inquisitive, intelligent, intuitive, honest, determined, articulate, meticulous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzU4ODkwNTQxP3NvdXJjZT1ndW10cmVl&jid=1506070&xid=1758890541
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KEY OUTPUTS:
Management of Tourplan System Content:
Ensuring Tourplan content is fully up-to-date and accurate at all times:
Rates, offers, child rates, group rates, value adds, etc.Trading terms, policies, property includes/excludes, etc.Supplier information, contact details, etc.
Overseeing the loading and checking of the above into Tourplan within specified deadlinesEnsuring rate loading policies and procedures are strictly adhered toEnsuring the best-practice and procedure documentation is up to dateIdentifying process changes to optimize loading efficiency and accuracyAssisting with Tourplan content-related projects
Management of Rate loading team:
Day-to-day management of rate loading team, their capacity and their outputsManagement of rate loading logging, delegation, and query resolutionReporting on team performance, including:Turnaround timesRate loading errorsNumber of suppliers loadedTeam leave approval and appraisalsInterviewing and hiring new staffTraining new staff joining the team, and conducting ongoing training to develop team membersEnsuring that the team has the necessary resources and training/mentoring to perform at their peak
Ownership of integration and alignment:
Ensuring alignment of content and content-loading process across all Tourplan instances
in Africa, Asia, and South America
Management and driving of the integration between Tourplan and external systems in conjunction with the Information Systems Team
KNOWLEDGE REQUIRED
An excellent working knowledge of TourplanComputer literacyGood Excel knowledgeUnderstanding of product contracting, including commission and mark-up / discounting structures
SKILLS REQUIRED:
People management skills, and ability to motivate a team to achieve deadlinesNumbers, numbers and getting it right the first time – detail mattersHigh attention to detailSystem savvyAbility to solve problemsThrive when under pressure while having fun at the same timeAbility to empower, train and mentor peoplePro-activeness - initiating and implementing rate loading initiativesService oriented: Working toward and maintaining high service levels to in-house customers i.e.reservations and product teamsAbility to communicate in a clear, concise, consistent and transparent manner
PREVIOUS WORK EXPERIENCE REQUIRED:https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDUyMjg1NjcxP3NvdXJjZT1ndW10cmVl&jid=1503279&xid=3452285671
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The incumbent of this role will provide the role of a facilitator and instructional designer, primarily focused on Travel Management Solutions and ICT. The facilitator will be required to facilitate learning using a variety of methodologies, in a variety of contexts. The facilitator must facilitate learning to achieve foundational, practical and reflexive competence in learners within their scope of expertise against unit standards using pre-designed and newly designed learning material. Facilitator will also need to create specialised and customised training interventions pertaining to the field of specialisation and design manuals to complement.
Must have proven record of training initiatives within team/organisationMust assist with needs analysis and programme developmentsAbility to troubleshoot and assist consultants remotely and on the job via remote accessAdministration and end-to-end coordination of learning interventions utilising an LMSEnd-to-end coordination of training courses and programsComplete all reporting of monthly training completedCollection of attendance registers and follow up on non-attendanceAssistance with upkeep of records to ensure compliance with CATHSSETA, NERA and SAQA related legislationsResearches, designs, publishes and facilitates curriculums for internal clientsSupports and coaches learners using learning technologies to deliver skillsConsults with management regarding the training needs of the organization and then follows up to ensure training was effectiveEnsures that associates are aware of the training requirements and that the training materials are readily availableAnalysis and projection of trainingCo-ordinate and deliver technical training as neededProvide reporting on technical trendsMaintains appropriate records of learner development and resource allocationStays abreast of new training methods and determines relevancy to clientsPerforms other responsibilities and duties as neededDesigns and delivers formal training programs and workflows for internal clients, including hand-outs, manuals, and learning exercisesRevising training material to ensure its in line with the current trends in the tourism industryAdministers written and practical examsWrites performance reports to evaluate trainee’s performance and identify gaps between current and desirable skill setsTraining material must be in line with the NQF and SAQA requirementsQuality assure all training materialAnalyse training needs of learnersEnsure professional delivery of all trainingEnsure training rooms are prepared prior trainingsEnsure all manuals and documents are kept up to date and in supplyTrain, mentor, coach and provide examples of when they u...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTY0MjYxNzU/c291cmNlPWd1bXRyZWU=&jid=1080504&xid=296426175
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We have an exciting job opportunity for Dutch, German and French speaking Customer Service Representatives to join a prestigious International Hotel brand at their offices in Cape Town, South Africa. This position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. They offer market related salary, career advancement, in house training. Join this multi-cultural work environment with colleagues from all over the world today!Your key job responsibilities as the Dutch, German and French speaking Customer Service Representative in Cape Town, South Africa:• Strong problem-solving, interpersonal and time management skills• Strong customer service ability• Effective written and verbal communication• Assist passengers by confirm & re-schedule client bookings• Daily interactions with clients with queries and compliments• Required to meet specific key performance indicators and meet expected client service levels before going live.• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Computer literacy skills• Fully paid product and systems training provided• Daily interactions with international passengers with queries and compliments• Required to meet specific key performance indicators and meet expected client service levelsRequirements for this Dutch speaking Customer Service Representative job in Cape Town, South Africa:• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Permanent residence permit or South African ID holders only• Flexibility to work shifts. Weekends may apply• Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred but not necessary.• Excellent Computer literacy & technical skills• Own transportIf you meet the above requirements for this Dutch, German or French speaking Customer Service Representative Job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to: kim@callforce.co.za
https://www.ditto.jobs/job/gumtree/3058383006?source=gumtree
3d
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senior travel consultant required with travel background.Must be well organized, deadline driven.Please send a copy of your cv to silvana@jcgservices.co.zaPlease indicate the jo title on the subject line.
4d
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Looking for Inbound Destination Specialists for a luxury travel brand. Can be remote work Experience required:Must have at least 3 - 5 or more years inbound tour operating experienceTourplan experience is an advantageGood understanding of delivering excellent service to agents/guestsAn in-depth knowledge of Tourplan or a similar booking systemAn in-depth geographical, logistical and product knowledge of two of the following regions: South, Southern and East AfricaA willingness and aptitude to learn Duties include:Creative and out of the box planning and designing of leisure FIT tailor-made itinerariesManaging the reservations process including handling of bookings from quote to finalising, including invoicing and travel documentsEnsuring turnaround times are strictly adhered to according to standard operating practicesProactive selling of products and services ensuring the best possible itinerary for the guestsConstant, consistent interaction and clear communication with colleagues, agents, operators, guests and suppliers
2d
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INTRODUCTIONVikea travel is looking for a travel consultant to join our team, where you will be responsible for promoting and booking travel arrangements for our clients. Maintain and expand clientele.If you are passionate and enthusiastic about the travel industry, then this job is for you. TRAVEL CONSULTANT DUTIES AND RESPONSIBILITIESl Determine Client’s needs and provide suitable travel packagesl Reserve accommodation, transportation, Activities and Tourist Guidesl Attending webinars, conferences and other travel related programsl Develop a good understanding of the current marketl Maintain a good relationship with our preferred contracted suppliersl Keep current data up-to-date TRAVEL CONSULTANT REQUIREMENTS AND QUALIFICATIONSl Certificate / Diploma in Travel and Tourisml Minimum one year working experience as a Travel Consultant l Proficient in English : Read/Write/Speakl Good Data Capturing Skillsl Proficient in Microsoft Word / Excel / Power Pointl Good Telephone Etiquette and Communication skillsl Good organization and time-management skillsl Good sales, presentation skillsl Customer orientedl Ability to work fast and accurately for quick turnaround responsel Ability to work under pressure Please send your CV to email : info@vikeatravel.co.zaApplication Deadline : 10th May 2024Remuneration to be discussed in interview
18d
Dear Sir/MadamI am interested to become your travel writer.https://www.newsday.co.zw/thestandard/opinion/article/200018675/creating-relations-for-a-sustainable-futurehttps://www.newsday.co.zw/theindependent/lifestyle-amp-arts/article/200020333/swahili-among-worlds-top-10-most-widely-spoken-languageshttps://www.newsday.co.zw/thestandard/business-digest/article/200019998/illegal-wildlife-trade-cripples-africas-gdphttps://www.newsday.co.zw/theindependent/amp/business-digest/article/200018318/zim-tourism-gradually-making-a-comebackhttps://enosden.wordpress.com/2018/09/26/nature-is-beautiful-and-wonderful-visit-victoria-falls-and-great-zimbabwe-in-zimbabwe-you-will-not-regrethttps://www.wazoplus.com/article/when-life-serves-you-lemons-a-zimbabwean-tale--28f9cc70https://theafricanmirror.africa/news/zimbabwe-heads-for-bumper-summer-harvest/https://www.the-star.co.ke/sasa/lifestyle/2023-08-24-how-treating-farming-as-business-turned-life-around/https://www.qwoted.com/qwestion-answer-with-enos-denhere-freelance-journalist/https://www.zenger.news/2021/04/07/conservation-farming-proves-a-game-changer-in-zimbabwe/https://tntribune.com/conservation-farming-proves-a-game-changer-in-zimbabwe/https://www.newsday.co.zw/theindependent/amp/local-news/article/200012574/interview-lessons-from-osaka-vital-for-zim-to-hold-credible-electionshttps://www.newsday.co.zw/theindependent/amp/local-news/article/200010463/interview-our-resolve-to-help-zim-remains-ushttps://www.thestandard.co.zw/index.php/local-news/article/200014568/smuggling-puts-mining-targets-in-perilhttps://www.newsday.co.zw/thestandard/opinion/article/200018675/creating-relations-for-a-sustainable-futurehttps://www.newsday.co.zw/thestandard/business-digest/article/200019998/illegal-wildlife-trade-cripples-africas-gdphttps://www.financialfortunemedia.com/the-story-of-an-african-miner-living-his-dream/
1mo
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Good day, Sir/MadamI'm gentleman currently staying in Tembisa, with Grade B Psira Certificate, Grade 12 matric, valid Driver's licence and did Diploma in Travel and Tourism. I'm computer literate, Microsoft Office. I hereby like to apply for the Control Room Operator position. I have more than 5 years experience in Security industry, Mobile Supervisor, Control Room Operator/CCTV monitoring/Watchmanager as well Security Operations Centre (SOC). I'm available immediately and willing to relocate if necessary.Please contact my CV is upon request.Kind regards,Thabiso Mmako0713082771tdmmako30@gmail.com
9d
Have you realized that an attempt to make an application without proper professional advice can cost you more as a result on negative results, time factors, even disturbances of long waiting on rejected and undesirable declaration waiver applications in some cases. However, our dynamic qualified professional team can assist and elevate you through the tough bridge all the way until you achieve and rich your destiny.
Our aim is to be the thought leaders in the field of immigration law by actively scrutinising the law around South Africa immigration.
We offer the following services:-
Visas - All countries
* Visitors Visa
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* Relative Visa
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- permanent residence permit,
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* Undesirable declaration waiver applications
* SAQA
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Tours Packages and Cruise
Inbound & Outbound
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Call/Whatsapp us on :- +27 12 752 9525 or +27 64 529 6019
Email :- travelandimmigration@gmail.com / travelandimmigration@webmail.co.za
1mo
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