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We are looking to employ an Operations Assistant/Site Supervisor in a Labour Environment with outstanding administrative and communication skills. An Operations assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment.
To ensure success, Operations assistants/Site Supervisors should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships, staffing management, and payroll and benefits administration. Top candidates will be superb at problem-solving, efficient in scheduling, and precise in the recruitment process
Responsibility:Responsibility:
Key Competencies :
• Support all internal and external HR-related inquiries or requests.
• Maintain digital and electronic records of employees.
• Serve as point of contact with clients and operations management.
• Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
• Assist with performance management procedures.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Enforcing of Code of Conduct initiating Disciplinary Process
• Maintaining Disciplinary Matrix
• Produce and submit reports on general HR activity.
• Process payroll and resolve any payroll errors.
• Complete termination paperwork.
• Management of teams on site
Job Requirements:
• Experience in human resources or related (essential).
• Experience in retail operations (advantageous).
• Microsoft Excel (highly competent)
• Highly computer literate with capability in email, MS Office, and related business and communication tools.
• Effective HR administration and people management skills.
• Exposure to payroll practices.
• Full understanding of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Fantastic organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.
• Ability to accurately follow instructions.
. Min of 2 to 3 years experience
Job Reference #: ManagersConsultant Name: Renel Pillay
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Pretoria, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202372 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves the ri...Job Reference #: 202372
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YOUR RESPONSIBILITIES WILL INCLUDE:Entity Accounting:Oversee accounting processes within the group, ensuring compliance with IFRS.Review monthly reconciliations and manage the general journal process.Identify risks, assess impact, and take corrective action as needed.Monitor system changes and software implementations.Manage and control the entitys cash-flow requirements to ensure that it has adequate cash balances available to fulfil its operational responsibilities.Ensure that all systems and documents required by the bank, auditors and SARS are in place and approved.Budgeting:Lead the budget process and guide managers/executives.Evaluate budget items based on assumptions and alignment with principles.Compile forecasts and budgets, providing commentary for the Board.Management Reporting:Prepare monthly management statements and other financial reports by the reporting deadline.Analyse financial results compared to the budget and provide feedback and recommendations.Ensure accuracy and completeness of monthly management accounts.Taxation:Complete company income tax returns for the entity and submit them on time.Calculate provisional tax payments based on actual results and forecasts.Ensure accurate tax accounting and timely VAT submissions.Handle audits, queries, and communication with tax authorities.Identify and address tax-related risks.Annual Reporting and Year End:Prepare the entitys annual financial statements in compliance with IFRS.Anticipate the impact of new IFRS statements and implement solutions.Meet year-end reporting deadlines and collaborate effectively with external auditors.Manage statutory returns and agreed-upon-procedures external audits.Other:Represent Finance on management committees and projects.Provide financial guidance in the capacity as a finance specialist on Consulting projects.Safeguard personal information and comply with POPI requirements.Offer sound financial advice to management and handle reasonable requests.Department Management:In respect of all the departments under the incumbents control:Plan, select, develop, and maintain suitable manpower capabilities for the function. Identify critical skills essential for the sustainability of service delivery and the development of succession plans.Develop, lead, and maintain a motivated high-performing team.Create and maintain a climate conducive to performance to ensure that the department delivers against objectives.Identify and timeously address functional-related problems and opportunities.Build and maintain relationships with stakeholders.Provide technical direction to the team.Mentor, manage, and develop direct subordinates.Managing work allocation, training, problem resolution, performance evaluation, and the building of an effective team dynamic.Provide technical direction to the department.Fulfils all the required management responsibilities.REQUIREMENTS:Qualifications: CA(SA) or nearly qualified.5-10 years of accounting experience applying International Fin
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4Mjk1M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790735&xid=1108_182953
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The following education, experience and and langauge skills:B.Com-degree or Post Graduate Diploma in Financial Planning;FAIS Accredited (NQF Level 7 or higher);RE5;CFP;At least 7 years experience in the Employee Benefits industry in a consultancy role;Excellent writing skills;Verbal and written communication in English and Afrikaans, at all levels;will enable you to:Duties:Financial:Maintain existing client base.Ensure services offered to clients are cost-effective and profitable.Identify new business opportunities and the decision makers within the client organization and partner with the new business manager on these opportunities to ensure success.Promote cross-selling initiatives within the Group.Identify growth, new business, and cross-selling opportunities within the existing client base.Manage costs within your control, including costs relating to travel, accommodation, telephone, and printing.Notify and get approval from Principal Consultant and the Finance Department for expenses to be incurred.Notify the Principal Consultant and the compliance officer on errors/omissions that may lead to company being held accountable.Administration:Monitor and report on new business, operations, and profitability.Liaise with EFBC management to address any issues.Implement management decisions, ensure roll-out, and that decisions are actioned.Relationship Management:Build and maintain strong relationships with decision-makers and primary client contacts at multiple levels.Identify prospects and build relationships with prospects decision-makers.Build and maintain strong relationships with staff of other divisions within the Group.Build key relationships with all service providers (i.e. administrators, insurers, individual advisors, etc.), distribution partners, and target market.Clients and consulting:Proactively manage client expectations, maintain strong relationships, and remain client focused at all times.Prepare and present proposals to a clients current retirement fund and/or risk benefits that could affect them as an employer as well as their employees.Provide advice to the Trustees and/or Employer pertaining to benefits, legislation, and pending changes that could impact the retirement fund and/or group risk scheme.Proposals and advice to be peer-reviewed by a Principal Consultant or Head of Consulting.Ensure that the clients retirement fund and group risk arrangements remain competitive, cost-effective, and appropriate for the client and the profile of employees.Negotiate on behalf of Trustees/Employers/Members with service providers.Plan and implement member sessions with the allocated Wealth Advisor.Monitor and ensure the resolution of client queries.Compile reports i.e. trustee reports, market review feedback, etc.Achieve agreed new business targets.Compliance to Internal ProcessesActively share information with other team members regarding successes, issues, trends, and ideas.Develop strong relationships with all internal colleagues and ext
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We are recruiting an Assistant
Store Controller in Rosslyn, Pretoria, where precision and organisation are
paramount. We're seeking a detail-oriented individual to ensure the seamless
management of spares and general items, maintaining precise records and
upholding safety standards. If you're passionate about meticulous stock
management and thrive in a fast-paced environment, we want to hear from you. To
apply, email your detailed CV with contactable numbers to siphiwe@sscinfo.co.za
Key Responsibilities
Verify stock balances regularly with the
accounting system.Safeguard all stocks and equipment, prioritising
security at all times.Collaborate with suppliers to establish lead
times and maintain optimal stock levels.Coordinate the importation of engineering
spares, ensuring timely delivery.Plan orders and deliveries to align with
production and maintenance needs.Foster strong relationships with suppliers,
ensuring adherence to order specifications.Provide leadership to our engineering store
teams on a rotational shift basis.Assume leadership responsibilities in the
absence of the Store Controller, overseeing all engineering store
operations.Deliver regular reports to senior
stakeholders, including the GM, Engineering Manager, and Finance Manager.Ensure compliance with health, safety, and
legal regulations, including explosive requirements.Identify and rectify unsafe acts and
conditions, maintaining adherence to stacking requirements and fire
regulations.
Requirements
Matric Certificate (paramount) and related
qualification as per the advertised postProficient in spoken and written EnglishComputer literate (compulsory)2 years minimum previous experience as an
Assistant Stock Controller
The ideal candidate would
reside in Rosslyn or nearby areas in Pretoria.
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Job Description/Duties:Provide clients with support on operating systems (Windows, Linux, Mac), business related software & peripherals.Provide clients with support on server related operating systems (Windows, Linux) and software.Manage clients’ network infrastructure. Minimum Requirements: Valid drivers license and reliable vehicle.3 – 5 years of valid work experience.Must be able to work in a team and on their own. Please mail your CV to hr3 (at) peopledimension (dot) co (dot) za Shortlisted applicants will be contacted within 2 weeks, if you do not hear from us by then your application for this position was unsuccessful, but you have been added to our database for future vacancies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTYwOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786770&xid=1109_185608
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Duties & Responsibilities
Job Purpose
Support the Financial Reporting & Analysis Manager in all financial planning, analysis and reporting for the company group and subsidiaries, optimizing efficiency and profitability.
Reporting to:
Financial Reporting and Analysis Manager
Output:
1.Budget Management
Support and administrate the setting of quality budget and forecasts for sales and operational areas of the company goup and subsidiaries.Assist in weekly/monthly detailed analysis of company CAPEX/Overheads to review actual performance against set budgets/targets.Administrate control processes and procedures to ensure sales controllable costs are in line with budget.
2.Management Reporting
Assist in performing financial and non-financial management reporting on a daily, weekly, monthly, quarterly and yearly basis.Assist in administration of reporting tools/reports needed for financial reporting.Support the monitoring, reviewing, reporting and tracking of financial achievement against budget on a timely basis and report deviances for corrective action in order to fund operations and increase financial efficiency.Support the development, implementation and maintenance of reporting on customer and product profitability.
3.Financial Analysis
Assist in performing ad-hoc analysis e.g., Analyse sales, marketing and operational areas to support strategy development in these areas to improve efficiency and drive profitability.Assist in recognizing patterns, trends and opportunities in weekly GP’s.Assist in the administration of performing accurate product costing’s and analyse variances.Serve as Finance support to sales and marketing and operational areas.
Desired Experience & Qualification
Qualification details
BCom Financial Degree or CIMA qualified or part qualified
Experience
2 years relevant financial FMCG experience will be preferable
Package & Remuneration
Working hours
Monday to Friday from 07h00 – 16h00
Salary:
R 20,000 – R25,000 CTC per month, depending on experience (NO FEEDBACK WILL BE GIVEN ON CV’S IF THE CANDIDATE’S SALARY EXPECTATION AS WELL AS MOST RECENT PAYSLIP IS NOT INCLUDED)This is a TCTC package – no additional benefits
Interested?
Please forward your CV A...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTE1MjA5NDg0P3NvdXJjZT1ndW10cmVl&jid=1423311&xid=3515209484
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Duties & Responsibilities
Manage and direct formal annual category, brand and product plans to achieve financial and growth and profitability/GPCreate, plan, manage and execute campaigns to achieve category and brand plansNew Product DevelopmentDrive the research and monitoring of market trends and competitor strategiesIdentify and introduce innovative ingredients, packaging, technologies, products, concepts and ideas that are commercially viableDirect and ensure efficient stock planning and stock movement in collaboration with Procurement and OperationsDepartment including:1. Manage and guide annual growth targets and forecasts by brand and SKU2. Ensure sufficient promotional activity and innovation to drive required stock turn3. Ensure stock is cleared prior to ageing / expiryManage product costing effectively within required purchasing and packaging parameters and partner and communicate/negotiate with manufacturers and suppliersManage supplier relationships with regards to Agreements, Processes and Business requirementsEnsure all products are legal, compliant and appropriate for Exports and CAMS, focusing on labels and ingredientsProject managementLead, manage and develop people within the DepartmentImprove and implement efficient systems and processes
Desired Experience & Qualification
Strategic approachCreative problem solvingA post Grade 12 (Degree or similar) qualification is a requisite and RPL will be taken into accountA proven track record of at least 5 years in a similar roleStrong negotiating, organisational and time management skillsAbility to communicate effectively verbally and in writingAble to coach, manage and grow people.Ability to deal with variety of people in a customer orientated, friendly mannerAbility to work independentlyStrong computer skills on office administrative packages (incl. Outlook, MS Word, Excel) and ERP systemAbility to agree and achieve deadlines and function in stressful environmentAbility to prioritise tasks and deadlinesFlexibility in respect of time and mobilityValid driver’s license
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Join our team in Pretoria as we collaborate with our valued client to seek a Clinical Pre-Authorisation Consultant (Registered Nurse). We are looking for an ideal candidate who holds a registered nurse qualification, backed by a degree or diploma and is registered with the South African Nursing Council (SANC). Additionally, the candidate should bring a minimum of two years of experience in Managed Healthcare or Private Hospital settings to the table.
Responsibilities:
Application Review: Youll be responsible for receiving and processing applications that necessitate pre-authorization.Telephonic Authorizations: Handle pre-authorizations for hospital and radiology services via our call center.Data Entry and Verification: Accurately capture and validate clinical information, including ICD-10 and item codes.Membership Confirmation: Verify membership status and available benefits before granting authorization.Special Requests: Evaluate and process special pre-authorization requests.Code Accuracy: Ensure the correct coding is applied before approving benefits.Clinical Analysis: Provide clinical interpretation and analysis of medical reports and doctors motivations.Information Dissemination: Offer clear and applicable information regarding scheme rules, benefits, and approvals to patients and service providers.Benefits Approval: Accurately approve benefits based on benefit options and protocols to minimize the schemes risk.Data Management: Thoroughly and accurately record all relevant information and approved documents in our operational systems.High-Quality Service: Deliver exceptional service to members and service providers.Stay Informed: Keep up-to-date with changes in scheme rules, benefit options, legislation, protocols, processes, and systems.
Skills and Qualifications:
Education: A minimum of a Grade 12 certificate.Nursing Qualification: Must hold a registered nurse degree/diploma and be registered with SANC.Relevant Experience: Two years of experience in a private hospital setting.Legislative Knowledge: Comprehensive understanding of the Medical Schemes Act.Coding Proficiency: Sound knowledge of CPT-4 and ICD-10 codes, with RPL proficiency.Skills Set: Possess technical and professional knowledge and skills, strong work management abilities, customer focus, excellent verbal and written English communication skills, and proficiency in understanding spoken and written Afrikaa...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTMwNjY1MTA/c291cmNlPWd1bXRyZWU=&jid=1725026&xid=193066510
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We are looking to employ an Operations Assistant in a Labour Environment with outstanding administrative and communication skills. An Operations assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment.
To ensure success, Operations assistants should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships, staffing management, and payroll and benefits administration. Top candidates will be superb at problem-solving, efficient in scheduling, and precise in the recruitment process.
Responsibility:Key Competencies :
• Support all internal and external HR-related inquiries or requests.
• Maintain digital and electronic records of employees.
• Serve as point of contact with clients and operations management.
• Assist with the recruitment process by identifying candidates, performing
reference checks, and issuing employment contracts.
• Assist with performance management procedures.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Enforcing of Code of Conduct initiating Disciplinary Process
• Maintaining Disciplinary Matrix
• Produce and submit reports on general HR activity.
• Process payroll and resolve any payroll errors.
• Complete termination paperwork.
• Management of teams on site
Job Requirements:
• Experience in human resources or related (essential).
• Experience in retail operations (advantageous).
• Microsoft Excel (highly competent)
• Highly computer literate with capability in email, MS Office, and related
business and communication tools.
• Effective HR administration and people management skills.
• Exposure to payroll practices.
• Full understanding of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Fantastic organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.
• Ability to accurately follow instructions.
Job Reference #: OPSJHBConsultant Name: Recruitment Rise Up Management
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We invite candidates to apply for the Dealer Training Academy Manager position for our client in the Automotive Industry based in Centurion.
Duties:
Assisting in defining and co-ordination of the annual Supervising the Dealer Training Academy BPO supplier in delivering the targeted training and certification within the Group’s area of responsibility in South Africa and rest of Africa.
Participation in the Training Academy Strategy development and supervision of the annual compilation of service delivery prospectus and schedules, per Brand and approve the release and communication of same.
To manage the procurement process for the Training Academy and the definition, compilation of the specifications of the new services providers in order to collate RFQ’s for business needs.
Develop the Training Academy services and value proposition to the Dealer Network.
Participate in the identification and assessment of revenue generation opportunities for the Training Academy for implementation.
Supervision of the financial performance of the Academy and support of other departments within NSO Services, such as NSO Services and Vehicle Distribution.
Schedule the monthly Finance Review with NSO Controlling and document outcomes for the Technical Training Budget.
Key Performance Indications and measures in conjunction with the Group’s, NSO Brands and Training Academy.
Support with and coordinate the submission of 3-year business plan to the Group.
Participate on rotation at the respective Group International Training Managers Conferences for the Brands to benchmark and give input to training and people development initiatives appropriate for the South African Market.
Ensure that the Training Academy attains and retains all relevant legislative accreditation criteria from various respective legal entities to deliver its services within the South African legal framework. (MerSeta, Tuev, HPCSA).
Overseeing the operations and Governance Manuals to ensure data management, data integrity and performance KPI reporting are adhered to.
Manage and co-ordinate allocated projects according to standard project management principles.
Qualifications:
Must have a Bachelor’s degree in Business Management or Human Resources Management.
Experience:
Must have a minimum of 5 Years at supervisory level.
Essential:
Must have experience in Training Needs Analysis and, Financial and Business management in the motor industry.
Experience with administration of Seta’s Skills Development Programs and Learnerships would be beneficial.
Added Advantage:
Additional Financial Management qualification.
Analytical and conceptual ability.
Entrepreneurial thinking and ability to drive business and customer value-creation.
Excellent Presentation Skills including sound computer skills.
Excellent Presentation Skills including sound computer skills and experience with word processing, database management and presentation packages.
Experience i
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjEwNC9BSw==&jid=1818091&xid=E.L002104/AK
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
2d
1
We are looking for EXPERIIENCED ASSEMBLY WORKERS to employ at our factory in Centurion
Minimum requirements are as follows
Matric
Clear criminal records
Previous experience in assembly
computer literate
excellent time keeping
we are looking for the following people.
GENRERAL WORKERS
FORKLIFT DRIVERS valid license
SHRINKWRAP OPERATORS
DISPATCH CLERK
INVOICING CLERK
WAREHOUSE SUPERVISOR
ADMINISTRATOR
CODE 10 AND 14 DRIVERS WITH VALID PDRP
IF YOU MEET THE ABOVE REQUIREMENTS PLEASE EMAIL CVS TO recruitment1@riseupgroup.co.za
please indicate on the subject line forklift driver or general worker and area eg Centurion if nothing noted on the subject line your CV will not be considered
Responsibility:We are looking for EXPERIIENCED ASSEMBLY WORKERS to employ at our factory in Centurion
Minimum requirements are as follows
Matric
Clear criminal records
Previous experience in assembly
computer literate
excellent time keeping
we are looking for the following people.
GENRERAL WORKERS
FORKLIFT DRIVERS valid licence
SHRINKWRAP OPERATORS
DISPATCH CLERK
INVOICING CLERK
WAREHOUSE SUPERVISOR
ADMINISTRATOR
CODE 10 AND 14 DRIVERS WITH VALID PDRP
IF YOU MEET THE ABOVE REQUIREMENTS PLEASE EMAIL CVS TO recruitment1@riseupgroup.co.za
please indicate on the subject line forklift driver or general worker and area eg Centurion if nothing noted on the subject line your CV will not be considered!
Salary: RNMWJob Reference #: EXPERIENCED ASSEMBLY WORKERS CENTURION PRETORIAConsultant Name: Recruitment Rise Up Management
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
2d
1
SavedSave
My client is currently looking for a Management Accountant to join the baking team. The role will be based in Pretoria and will report to the Commercial Manager. The role requires an analytical individual with commercial and operations experience The Management Accountant will be dealing with key issues in providing support and technical input to the commercial and ops teams to deliver insightful analysis, drive process improvement (operations and reporting) in line with the RCL strategy and ultimately maximize business value
Minimum Requirements:
Minimum B.COM Accounting/Management Accounting (non-negotiable)At least 5 years operational cost and management accounting experience, including commercial costing At least 3 years working experience in a plant/factory environment Manufacturing or complex plant experience requiredSyspro or SAP experience ideal
Duties & Responsibilities
Through close interaction with senior management, commercial and financial accounting teams, operations and other functional stakeholders, deliver on the following:
CAPEX MANAGEMENT
Overall responsibility for the Capex process and adherence to the relevant Limits of Authority for the Division.Review all capex applications prior to submission and provide commercial / business case input as appropriateCalculation of return on investment for proposed business plan capital projects in order to assist management with prioritisation of Capex, and ensuring that capital business plans are aligned with group allocation of fundsCoordinate post capex implementation reviewsManage actual vs target vs forecast spend monthlySubmit all required capex-based reporting to HO in accordance with the national time scheduling and guidelines
COST CENTRE MANAGEMENT / SYSTEM MAINTENANCE
Overall cost centre management and maintenanceCost reviews and Variance analysisEmpower cost centre owners to manage their spend through maintenance, development and monitoring of appropriate trackersIdentification and management of cost saving opportunities Tracking cost and efficiency initiatives Month-end close reviewsReview and maintain rate tables in the ERP where required
REPORTING
Weekly performance Dashboards & TrackersDrafting inputs to flash reporting, dashboards, variance analysis reports & commentary Savings pipelines tracking and reportingDraft deliverables including quantitative analysis and explanations for deviations against demonstrated normsDriving the month-end timetable i.e. stock countsAd hoc reporting where required
BOM MANAGEMENT
Maintain product costing system.Develop, oversee and drive momentum of continuous BOM and routing audit processes to be conducted by Processing and QA resources.Support initiatives designed to control costs and maximise profitability.Review and provide insight ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODk5NTE2MTA1P3NvdXJjZT1ndW10cmVl&jid=1537474&xid=1899516105
2d
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SavedSave
Duties1. Coordinate internal resources and third parties/vendors for the flawless execution of projects2. Ensure that all projects are delivered on-time, within scope and within budget3. Developing project scopes and objectives, involving all relevant stakeholders and ensuring feasibility4. Ensure resource availability and allocation5. Recommend best practice6. Manage changes in the project scope, schedule and costs7. Report and escalate to management as needed8. Manage the relationship with the client and all stakeholders9. Perform risk management to minimize project risks10. Establish and maintain relationships with third parties/vendors11. Issues and problem management which may arise12. Reviews clients specifications for adherence to capabilities and with guidance. Provides construction alternatives when necessary.13. Conducts conference calls with clients and attend client facing meetings with Sales/Client14. Creates project scopes for complex individual projects.15. Conducts regular meetings with vendors when needed16. Continually monitors and if needed suggests improvements to operational workflows to interface with vendors17. Work with the Project team to adhere to project controls and processes18. Facilitate the definition of the project scope and the subsequent control19. Review, and be responsible for, the overall work effort and deliverables of the project team.20. Manage the project budget to ensure accurate tracking and forecast21. Applications for Payment to the Owner are properly submitted, payment is promptly received. 22. Management is informed as to the progress of the project, its financial status and current Owner relations.23. To see that all drawings and specifications are examined, prior to beginning construction, for design deficiencies, impractical detail, and through a meeting with the design team, bring them to a resolution.24. To see that the prescribed quality control measures are implemented and maintained throughout the life of the project. Administration1. Develop a detailed project plan to track progress2. Measure project performance3. Create and maintain comprehensive project documentation4. Organise meetings, create agenda, take minutes5. Creating PowerPoint presentations6. Perform administrative duties when necessary7. Cost collation for invoicing8. Keeping an update on compliance regulations9. Creates and updates project scope for complex individual projects.10. Sets out timelines/schedules & present to the client.11. Status sheets - keep all schedules updated with actual dates for tasks completed.12. Relationship as required. Provides minutes of call/ meeting as a follow-up.13. Develops & maintains necessary records & files for efficient operation.14. Review and manage all project issues, changes and risks through formally, defined processes15. Requirements pertinent to insurance, HSE, labour relations and employment regulations are met.16. Reporting and forecasting of cost through a cost value reconciliat
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTQyNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1788600&xid=1108_181425
2d
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