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The responsibilities of the CM are listed below, however is not limited to: • Be the first point of contact for all clients when there is a complaint/query or a question on a daily basis, providing a friendly and solution based service • Create an excellent first impression and a welcome feeling for any client or visitor, irrespective of where in the building the CM “bumps” into this person • Takes pride in the appearance of the centre and ensure all areas are of a high standard (cleanliness/maintenance): ? Reception area ? Café / Canteen ? Business lounge ? Meeting rooms ? Canteen seating area ? Hot desk area ? Gym (where applicable) ? Toilets ? Parking area ? Garden (Where applicable) • Is responsible for client retention in the centre by ? Meet with existing clients regarding possible expansions ? Up sell existing clients that don’t have certain products e.g : o Parking o Beverage fee o Making use of centre printer o Stationery orders through the centre team (with a 15% handling fee added) o IT Support • Host regular formal/informal meetings with clients to determine their experience with centre to date and comments good or bad – come up with solutions where needed. • Exceed clients needs, handle complaints promptly and professionally. Ensure all communication is recorded and emailed to the client so that there is a paper trail. • Become the point of contact for when clients need information and assistance, must have an in-depth understanding of all key services, products and amenities offered to clients and the ability to deliver in an exceptional and timely manner. • Ensure that all client complaints/queries are handled until they are 100% resolved. Ensure entry of these issues onto weekly documents.
• Always has true intention to go above and beyond the expectations of a client, must have an internal passion for customer service. • Ensure Director is always informed of all queries, complaints or compliments etc must be by email. • Responsible for the preparation of offices before new clients move in: ? Setting up IT and Telephones ? Setting up the office according to the clients specification ? Ensure furniture is presentable and that there is nothing missing ? Ensure the “Snag list” is completed before client moves in ? Ensure welcome packs are ready for clients arrival ? Ensure access tags, remote controls is all in order for client on arrival ? On arrival give clients the procedure to purchase WIFI vouchers ? Issue WIFI codes where needed ? Issue phone codes where needed ? Make sure the centre staff are aware of a new client move in especially canteen. Introduce the client to your team • Registering IT Logs with IT (Copy Director ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzAxNTAwMDM4P3NvdXJjZT1ndW10cmVl&jid=1497721&xid=1301500038
17h
1
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Join Our Clients Team as a National Sales Manager!
Are you ready to take the wheel and drive IoT, Telematics, and hardware sales to new heights? If youre a dynamic, results-driven sales professional with a passion for cutting-edge technology, we want YOU to join our client as their National Sales Manager!
About Our Client:
Theyre at the forefront of the IoT revolution, pioneering the future of Telematics and hardware solutions. Their innovative products are changing the way businesses operate, enhancing efficiency, and transforming industries. They are seeking a National Sales Manager to lead their dedicated sales team in taking their game-changing products nationwide.
The Role:
As the National Sales Manager, you will be the driving force behind their sales efforts across the country. Youll be responsible for developing and executing a strategic sales plan to increase market penetration, drive revenue growth, and expand their customer base.
Your role will involve:
Developing and nurturing relationships with key customers, partners, and industry influencers.
Creating and implementing sales strategies to meet and exceed revenue targets.
Identifying new market opportunities and staying ahead of industry trends.
Analyzing sales data and providing insightful reports to senior management.
Leading, coaching, and motivating a high-performing sales team.
Qualifications:
Theyre looking for an exceptional candidate who meets the following criteria:
Proven track record of success in sales leadership, preferably in IoT, Telematics, or hardware.
Outstanding interpersonal and communication skills.
Strategic mindset with the ability to think outside the box.
Proficiency in sales analytics and reporting tools.
Experience in building and managing high-performance sales teams.
Bachelors degree in business, marketing, or a related field (Masters preferred).
What We Offer:
They believe in fostering an inclusive and innovative work environment.
When you join them, you can expect:
Competitive salary and performance-based bonuses.
Opportunities for career growth and development.
A supportive and collaborative team culture.
Exposure to cutting-edge technology and a dynamic industry.
Generous benefits, including health insurance and retirement plans.
Ready to Take the Drivers Seat?
Join our client and be a part of the future of technology!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODYzMTYyODM4P3NvdXJjZT1ndW10cmVl&jid=1705688&xid=1863162838
18h
1
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The role offers you:
The opportunity to manage and grow a 150-seat outbound sales team to achieve and exceed performance targets.Support the Team Leaders with coaching, guidance, and mentorship to meet campaign expectations.Use excellent interpersonal and communication skills to build and manage client relationships, manage client expectations and deliverables through consistent engagement with the key stakeholders.Work closely with Senior Management to ensure campaign reporting is compiled and submitted at the desired intervals.Initiate employee incentives to drive performance in the operation.Continually review internal systems, procedures, and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.Oversee quality control and other compliance applicable to the client and local legislation.Work closely with QA to ensure quality is never comprised, and non-adherence is attended to swiftly.Support the team leaders in agent performance reviews with the agents.Ensure Team Leaders performance reviews are conducted regularly, and constructive feedback is given for performance improvement.
The expertise we require:
3 to 5+ years’ experience managing a sales campaign, within a BPO environment.Experience in Telco is an additional advantage.Sales track record of building exceptional team performance.Dynamic and proven leadership ability to accelerate growth.
https://www.ditto.jobs/job/gumtree/3734130342?source=gumtree
18h
1
PURPOSE:
An Executive Assistant to the CEO plays a key role in helping a business run smoothly. An Executive Assistant is a highly organized personal assistant to perform personalized administrative duties for the CEO. They are responsible for scheduling meetings, taking notes, and handling correspondence on behalf of CEO & COO. They may also be required to make travel arrangements and assist with other duties when required.
Diary & Meeting Maintenance
Manages diary, including prioritizing and scheduling meetings and ensuring that participants are informed of changes and included but is not limited to:Meeting room bookings and set up.Ensure information required for meetings is available for all parties attending.Blocking off time prior to Committee or Board Meetings, ensuring the CEO is prepared.Deadlines to be put in the CEO’s diary.Personal diary of the CEO to be taken into consideration.Coordinate and handle any catering.Monitor relevant expenses against annual budget for division and/or events in achievement of departmental financial objectives needs if necessary.Provide input into formulation of departmental budgets.
Email Maintenance
Formulate responses to emails on the CEOs behalf where appropriate.Distribute promptly upon receipt to the relevant person or department and follow up on the matter to ensure that it has been attended to.Segregate important matters for immediate attention and bring to the CEO if necessary.Monitor emails for actions required, important information such as meetings and keep the CEO fully informed and promptly print emails as necessary.Research,2121 priorities and follows up on incoming issues addressed to the CEO, including those of a sensitive and confidential nature.Open, review and prioritise by importance and categorise all incoming email in a timeous manner.
Travel Arrangements
Arrange travel for the Chief Executive Officer, to include itineraries and agendas as well as compiling documents for travel-related meetings.Including and not limited to flights, car hire and accommodation.Ensure that the airline online check-in is done timeously and secure preferred seating requirements.Diarise all travel arrangements with the relevant reservation numbers and contact information in the CEOs diary for ease of reference, include travel time to and from airport etc.Prepare relevant travel documents for finance and submit timeously.
General Support
Ad hoc typing requirements for the Chief Executive Officer as well as the departmental typing.Take minutes for meetings involving the various departments.Ensure a meticulous filing ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODQyNDc0MzE/c291cmNlPWd1bXRyZWU=&jid=1679669&xid=184247431
18h
SavedSave
A Great Work From Home Opportunity!!!!Earn Monthly Basic + Commission as well as weekly top up commission.If you know how to sell, we know how to pay.call / whatsapp Megan directly on 0718986150act fast, limited seats available.Note: previous time share experience will be an advantage.
8d
A Great Work From Home Opportunity!!!!Earn Monthly Basic + Commission as well as weekly top up commission.If you know how to sell, we know how to pay.call / whatsapp Megan directly on 0718986150act fast, limited seats available.Note: previous time share experience will be an advantage.
12d
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