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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Gqeberha, Eastern Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202374 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves t...Job Reference #: 202374
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Job Title : Senior IT Technician
Department : Information Technology
Reports To : Team Lead: Service Delivery
Paterson Grade : C1
PURPOSE OF JOB
The Senior Desktop Support provides proven senior technical experience and strategic insights to meet the IT needs of staff members of all Metrofile Group companies. The position works in close coordination with both the Service Desk Manager and System Administrators to devise, plan, implement and manage a comprehensive integrated solution.
KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Leadership Capabilities
Living their Purpose – Identifies and embraces the purpose and values and puts these into practice in their professional lifeInfluence – Builds relationships and communicates effectively in order to positively influence peers and other stakeholdersPerformance drive – Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team resultsStrategic direction – Understands objectives for clients, aligns own work to objectives and sets personal prioritiesTalent development – Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador
Professional Capabilities
Knows the business and industry – Knows how member firm business works and keeps up-to-date on industry activities, marketplace trends and leading practices.Manages to result – Takes responsibility for assigned areas and contributes to the successful realization of common goals.Manages and executes projects – Prepares and manages work plans to ensure efficient and timely completion of work.Solves problems – Identifies and solves problems objectively using analysis, experience and judgment.Manages quality and risk – Understands and applies quality assurance and risk management procedures in all areas of work performed.Manages change and ambiguity – Is adaptive and flexible in the face of change and ambiguity.
Technical Competencies
Solid technical knowledge in specific functional area.Good skills in analysis and report writing.Fully competent in Microsoft suite, and programs relevant to role.Competent in Windows and Mac Support relevant to role.Good understanding of business principles.
Behavioural Competencies
Communicates very effectively both in writing and verbally.Displays good interpersonal and relationship building skills....
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDIzMjQyMzA2P3NvdXJjZT1ndW10cmVl&jid=1482404&xid=3023242306
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